Utilisation of NeGP-A Infrastructure

National e-Governance Plan in Agriculture (NeGP-A)

Pilot Phase – In Center & Seven States ( Assam, HP, MP, Jharkhand, Maharashtra, Karnataka, Kerala)

Roll Out Phase in all remaining States & UTs

NeGP-A Hardware Infrastructure• End User Hardware (Desktops, Printers, Kiosks & UPS)

• Data Centers Hardware

- Central Data Center – NDC Shastri Park, New Delhi.

- State Data Centers-

(a) Assam – Delhi

(b) Jharkhand – Delhi

(c) Himachal Pradesh – Shimla

(d) Madhya Pradesh – Bhopal

(e) Maharashtra – Mumbai

(f) Karnataka – Bangalore

(g) Kerala – Trivandrum

• Disaster Recovery (DR) Site – NDC Pune

Hardware In Data Centers

• Web Server – 01

• Application Server -01

• Data base Server -01

• Management Server -01

• Audio Video Server – 01

• Portal Server – 01

• DNS/LDAP Server – 01

• Blade Chases – 01

• Server Farm Access Switch – 01

• KVM Switch – 01

• SAN Storage - 01

DC – DR Infrastructure Utilisation

• Migrate all Agriculture, Horticulture & Fisheries Department Applications & Websites.

• Applications from Mini/Adhoc Data Centers.

• All new applications/websites should only be hosted on NeGP- A hardware in SDCs.

Help Desks

• Resource Provisions under NeGP-A

(a) Data Center Support- 02 (System Admin & Tech Support)

(b) Helpdesk

- IA for End User Hardware – 02 (English & Local Language support)

- NIC Application Support – 02

• Requirements from States

- Landline for users to log the calls.

- Seating, Office furniture and required IT infrastructure.

• Funds for Helpdesk operations to be provided by Center.

Help Desk Support

• End Users Support

- Central Help Desk

- Landline Number- 011- 25843216

- Email Address: helpdesk-negpa@gov.in

- Web interface

- USSD

- HP Global Helpdesk on Toll Free Number – 1800-11-2267

Monitoring and Control of SLAs at State Level

• SLAs for all assets of the State to calculated on Half Yearly bases.

• Enterprise Management System (EMS)

- Dash Board for Nodal Officers at State & District level

- Periodic Status Reports to designated officers

- Alerts & escalations on violation of SLA provisions

* States requested to send details (Name, Designation, Department, Mobile No & email add) of the Nodal officers at State & District levels.

End user login screen

THANK YOU