Slide 1 Agenda Introduction to National e-Governance Plan (NeGP) NeGP Vision and objectives ...

Agenda

Introduction to National e-Governance Plan (NeGP)

NeGP Vision and objectives

Central, State and Common Infrastructure MMPs

Implementation approach and institutional structures for NeGP

• e-Governance plan for the country

• Aims at improving delivery of Government services to citizens and businesses

• Formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG)

• Union Government approved NeGP in May, 2006

National e-Governance Plan (NeGP)

NeGP Vision

“Make all Government services accessible to the common man in his locality,

through common service delivery outlets and ensure efficiency, transparency &

reliability of such services at affordable costs

to realise the basic needs of the common man”

NeGP Approach

•Clear NeGP Vision Statement

•Mission Mode Projects in key departments with large public interface

• Focus on Public Service Delivery & Outcomes

• Structured consultation with users before setting objectives

• Process Re-engineering an integral element of project

• Clear Change Management Plan for all stakeholders

•ICT-based Service Delivery Platform to reach even remote areas

• Radically change the way government delivers services

•Generic Program components including Capacity Building

• Centralized Initiative, Decentralized Implementation

• Incorporation of suitable system of inducement for states to encourage adoption

• Adequate importance for quality and speed of implementation of IT services

• Trend of delivery of services through common service centres to be encouraged and promoted

• Ownership and Central Role of Line Ministries/ State Governments

• Emphasis on Private-Public Partnerships

• Connectivity should be extended up to block level through SWANs

Strategy to realize vision

PM’s Committee on NeGP

National e-Governance Advisory Group

(Chaired by MCIT)

DIT Line Ministries

Apex Committee (Chaired by Cab Sec.)

NeGD NICNISG

State Governments / UTs

Industry

Institutional Framework

• 31 Mission Mode Projects (MMPs)

• Core infrastructure components - Service Centres, Data Centres and Wide Area Networks

• Web enabled delivery of services & service levels

• Process re-engineering, change management and project management

• Centralized Initiative - Decentralized Implementation : emphasis on PPP….

Internet

SDC SWAN

100,000 CSC 27 MMPs

For Service Delivery

NeGP Coverage..

Integrated (7)

India Portal

NSDG

CSC

e-Courts

EDI

e-Biz

e-Procurement

State (13)

Land Records /NLRMP

Transport

Commercial Taxes

e-District

Treasuries

Municipalities

Police – CCTNS

Agriculture

Gram Panchayats

Employment Exchange

Health

Education

PDS

Central (11)

Banking

Insurance

Income Tax

Central Excise

MCA 21

Pensions

Passport

e-Office (Pilot)

National ID / UID

Immigration and Visa

Posts

Gone Live Under Implementation Design & DevelopmentIndustry New MMP

Mission Mode Projects (MMPs)

Service Delivery Platform

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•State Wide Area Networks (SWANs)

•State Data Centers (SDCs)

•Common Service Centers (CSCs)

•State Portals, State Service Delivery Gateways

Core Infrastructure & Shared Front-end

Core Secure Infrastructure• State Wide Area Network • State Data Centre• State & National Service Delivery Gateway

Shared front-end service access providers• Common Service Centres • State Portal (with eForms)

Nagaland

Maharashtra

Kerala

Tamil

Nadu

J&K

HP

Rajasthan

Gujarat

Karn

atakaK

erala

CHH

Sikkim

Arunachal Pradesh

PondicherryTN

WB

Bihar

JHD

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

Assam

Manipur

Mizoram

Meghalaya

Tripura

SDC Implementation – as on NOV-11

1

2

December’11

DPR yet to be received

Goa

Daman & Diu

Dadra

Lakshadweep

SDC - Go Live

Delhi

2 Opted Out

7 Mar-Apr’12

Punjab

Haryana

Chandigarh

Andaman

1 November ‘11

15 SDC Operational

3 May-Jun ‘12

4 Aug-Sep‘12

*Due to termination of SCAs in Andhra Pradesh, Haryana, Maharashtra, Tamil Nadu, and Uttarakhand around 4537 CSCs are reported to be non operational

70%-100% (13)

50% - 70% (3)

Jammu Kashmir

Himachal Pradesh

Punjab

Haryana

Uttar Pradesh

Uttaranchal

Bihar

Gujarat

Maharashtra

Karnataka

KeralaTamilNadu

AndhraPradesh

Orissa

Chattisgarh

West Bengal

J&K

HP

Punjab

Haryana

Rajasthan

Gujarat

Karnataka

Kerala

CHH

Sikkim

Arunachal Pradesh

Puducherry

TN

WBBiHJHD

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

ASM NGL

MNPMGH

TRIPURA

10% - 50% (3)≤ 10% (2)

Chandigarh

Goa

MZR

• CSC rolled out - 96,733

Daman and Diu

Dadra & Nagar Haveli

Lakshadweep

Andaman & Nicobar Islands

Under Discussion (2)

Delhi

100% (12)

CSC Implementation - as on NOV-11

2

SWAN implemented

Implementation at Advance stage

27

Himachal Pradesh

Punjab

Haryana

Uttar Pradesh

Bihar

Gujarat

Maharashtra

Karnataka

KeralaTamilNadu

AndhraPradesh

Orissa

West BengalJharkhand

J&K

HP

Punjab

Haryana

Rajasthan

Gujarat

Karnataka

Kerala

CHH

Sikkim

Arunachal Pradesh

Puducherry

TN

WB

Bihar

Uttarakhand

UP

MP

Maharashtra

AP

Orissa

AssamNGL

MNP

MZRTRIPURA

SWAN Implementation - as on NOV-11

CHD

1 Implementation in Progress

1 Bid Process Initiated

3 RFP/ BoM under preparation/revision

1 Opted Out from SWAN Scheme

Delhi

Goa

Lakshadweep

JHD

Andman

Daman and Diu

Dadra and Nagar Haveli

MGH

Key Implementation Considerations

Common Support Infrastructure

Governance (institutional structures for implementation)

Centralized Initiative, Decentralized Implementation

Public-Private Partnerships

Integrative Elements

Programme Approach at the National and State levels

Facilitatory role of DIT

Ownership of Ministries

By IT

Dept

• Common Infrastructure (SWAN, SDC, CSCs, State Portal & State Service Delivery Gateway)

• State eMission Team to help Departments in developing backend projects

• Requisite Capacity Building support

By Each Departmen

t

• Identify services & define service levels• Set-up Project eMission Team with help of SeMT• Simplify and re-engineer processes• Provide access to services through CSCs, etc. • Explore integration of services with other Depts.

Almost in place or will be

within the next few months

Must be led by each Dept –

assisted by IT Dept/NIC/NISG

NeGP Implementation Strategy

Electronic Delivery of Services Bill

• Mandatory e-Delivery of all public services within five years

• Within 180 days, all Departments shall identify services to be e-enabled

• To publish thereafter :

• Cut off date for e-Delivery of each service

• Manner of delivery and Service Levels

• Provision for Assisted Access

• Central & State Level Commissions to monitor implementation

• Can issue directions

• Can levy penalties on defaulting officials

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e-Governance is being promoted through a centralized initiative to the extent necessary to ensure citizen-centric orientation, to realize the objective of inter-operability of various e-Governance applications and to ensure optimal utilization of ICT infrastructure and resources while allowing for a decentralized implementation model.

Centralized Initiative, Decentralized Implementation

PPP model is to be adopted wherever feasible to enlarge the resource pool without compromising on the security aspects.

Public-Private Partnerships


For implementation of the NeGP, various Union Ministries/Departments and State Governments are involved. NeGP is being implemented as a programme, with well defined roles and responsibilities of each agency involved. For facilitating this, appropriate programme management structures have also been put in place.

Programme Approach at the National and State levels

Adoption of unique identification codes for citizens, businesses and property is to be promoted to facilitate integration and avoid ambiguity.

Integrative Elements


Under the NeGP, various MMPs are owned and spearheaded by the concerned line Ministries. In case there are any ongoing projects which fall in the MMP category, they would be suitably enhanced to align them with the objectives of NeGP.

Ownership of Ministries

DIT is the facilitator and catalyst for the implementation of NeGP by various Ministries and State Governments and also provides technical assistance. It serves as a secretariat to the Apex Committee and assists it in managing the programme. In addition, DIT is also implementing pilot/ infrastructure/ technical/ special projects and support components

Facilitatory role of DIT


4

Conceptualization Stage Output: Core Scope DocumentMajor Governance Objectives, Services, Service Levels, Stakeholder identification and Consultation are major activities of this stage

3

2

1

Design and Development Stage Output: DPR and Scheme ApprovalIdentify parameters for process modification, technology choice, conduct pilots, define milestones, timelines etc

Implementation Stage Output: Implementation at sitesDevelop & implement Rollout Plan for the project

Post Implementation Stage:

Output: Delivery of services, service levels

All MMPs may not follow the same sequence

Project Stages of MMP

Common Service Centres (CSC)

• More than 100,000 tele-centers in 600,000 villages.

• Now the plan is to have CSC at all Panchayat levels.

• Broad band internet enabled connectivity

• Implementation through PPP

State Wide Area Network (SWAN)

• Secured network for Government work

• Connecting State HQs ,District HQs, Blocks HQs

• Minimum 2 Mbps Broadband Connectivity

Core & Support Infrastructure

State Data Centres (SDC)

• State of art Data Centers at each of 35 States/UTs

• Housing all applications and databases

• e-Delivery of G2G, G2C and G2B services

• State Portals, State Service Delivery Gateways

Capacity Building Scheme (CB Scheme)

• Constituting State e – Mission Teams ( SeMTs)

• Workshops for Political & Policy levels

• Specialized Training courses for Department level officers

Core & Support Infrastructure

Schemes Approx Cost (in Rs Crore)

Central MMPs 9607

State MMPs 20224

Integrated MMPs 2656

CSC 5,742

SWAN 3,334

SDC 1,623

CB Scheme 313

INVESTMENT IN NeGP PROGRAMME IS GOING TO BE OVER Rs 50,000 Crs.

Projected Investment for NeGP

Information extracted from “Saaransh” a compendium of MMPS published by NeGD, DIT, GoI

NIC (National Informatics Centre)Application Development,Implementation, Standards

CCA (Controller of Certifying Agency)Digital Certification

STQCStandardsTesting Quality Certifications

Organizations supporting NeGP Implementation

Core Infrastructure

Projects27 MMPs

NeGPPMU

CDAC (Centre For Advanced Computing)R&DLocal Language Interface

Role of DIT in NeGP Implementation

• Act as Secretariat to the Apex Committee

• Appraise (Technically) all projects prior to approval

• Provide technical assistance to Central Line Departments / States

• Implement pilots / infrastructure / special projects

• Lay down standards and policy guidelines

• Leverage capacity of existing public and private institutions

Slide 1 Agenda Introduction to National e-Governance Plan (NeGP) NeGP Vision and objectives ...

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