Unit 1 Assessment ZoneUnit 1 Make the Grade

Assessment tipYou will need to learn the main job roles and responsibilities for each of the following jobs:

Leisure centre assistant; fitness instructor; lifeguard; park ranger; cinema staff.

In addition, the Assessment tips in each section will help you to focus on what is important for each part of the unit. For example:

Now you have completed all of the topics in Unit 1, it is time to check that you understand everything you have learned and that you are ready to sit your examination.

Firstly, don’t panic! You should already have a good understanding of what you need to learn. The Summary features at the end of each section give you, in brief, what you need to know, for example:

Revision tipsUse the revision checklists provided in this section to •make a revision timetable and allocate a few sessions a week to your leisure and tourism course.

Don’t make revision sessions too long. A short, focused •half-hour is much better than an unproductive hour.

Use different methods of revision. Don’t just re-read •your class notes or this book. Try having a quiz with your friends, drawing a mind map or spider diagram if you are a visual leaner, get your parent/guardian to test you, or you could try some of the practice questions.

Find a quiet place to revise, away from distractions of •TV, Internet or family members.

Question styles Multiple choice questionsThese are questions where you are given a number of answers to choose from. Eliminate all the wrong answers immediately. The correct answer will usually be one of the key terms or ideas from the topic, so make sure you know these exactly, e.g. the key components of the tourism industry. Use the summaries at the end of each of the topics in this book to help you.

Short-answer questionsLook at how many marks are allocated to a question and try to put that many points in your answer, e.g. two marks means that you need to cover two separate points.

Extended-answer questionsWatch out for your spelling and grammar, as these will be tested in the longer questions. Even if you do not understand the question very well, attempt it anyway as there will be some marks given for basic descriptions or the correct information taken from a case study. You need to do well in these questions if you want a high grade.

The key components of the leisure industry are:

Sport and physical recreation•

Arts and entertainment•

Countryside recreation•

Home-based leisure•

Play- and activity-based leisure.•

Summary

The exam paper is one hour long and will have four sections, one for each topic in the unit, so it is a good idea to revise one topic at a time. Each section will have different types of questions. It will usually start with a multiple choice or one-word answer question, then a short-answer question, and then maybe an extended-answer question. In this Make the Grade section you will be able to practise all the different types of question.

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Understanding assessment languageFor both short- and extended-answer questions, you need to watch out for the verb in the question. It will probably be one of the following:

Verb in question What do I write?

Identify, list, name

E.g. Name a scheduled airline. (1 mark)

Give an example or make one or more points briefly.

E.g. British Airways.

Describe

E.g. Describe the duties of a fitness instructor. (2 marks)

Say what something is like, using adjectives and a little more detail about it. More detail = more marks.

E.g. A fitness instructor is responsible for teaching members of a gym how to use the machines (1) and designing a fitness programme for them (1).

Explain

E.g. Explain why a hotel uses a computer at reception. (2 marks)

Say why something is like it is, why it is needed, what it is used for.

E.g. A computer is used to enter in customers’ details. This is so that the hotel can easily see how many rooms are sold and how many are free (1), and when the customer leaves they can use it to issue his or her bill quickly and easily (1).

Analyse, evaluate, assess

E.g. Assess the safety measures at UK railway stations. (3 marks)

Is something any good? What are its advantages, disadvantages, good points, bad points? Is it useful or not?

E.g. Large railway stations have security on patrol looking for unattended bags, and this is a good thing as it makes people feel more secure (1). But at smaller stations there is no security at all, so it would be easy for a terrorist to leave a bomb in a bag there (1). There is no searching of bags like at airports so the public may not feel as safe as they would if travelling by air (1).

Assessment tipsAttempt all questions and don’t forget to leave time at •the end to check what you have written.

Read questions carefully to make sure you are •answering in the right way.

Manage your time well. You should spend no longer •than 15 minutes on each section.

If you cross an answer out, replace it with another. •Otherwise leave it in, you may get some marks for it anyway.

Make sure you turn over to the last page in the paper •so you don’t miss any questions.

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Unit 1: Make the Grade

Topic 2 revision checklist and practice questions

Revision checklist – Topic 2 Tick

The five main functional areas of leisure and tourism organisations and what each area doesAims and objectives of organisations, financial and not for profit organisationsThe four Ps: product, place, price, promotionExamples of business systems and new technology and examples of how these are used by leisure and tourism organisationsExamples of how the leisure and tourism industry is changing rapidlyHealth and safety of employees, customers, property, and health and hygiene

Q1a Which of these is a key component of both the leisure industry and the tourism industry? (1 mark)

o Art and entertainment

o Visitor attractions

o Tour operators

o Countryside recreation

Jamilla answers:

þ Visitor attractions

Comments on Jamilla’s answer:

This is the right answer and gets Jamilla one mark.

Q1b Long haul and short haul are two types of flight. Define the terms long haul and short haul and give an example of each. (4 marks)

Practice questions

Jamilla answers:

A long haul flight is over six hours. London to New York is long haul. Manchester to Majorca is short haul.

Comments on Jamilla’s answer:

The marks are broken down as follows: two marks for defining short haul and long haul flights and two marks for giving an example of each. Unfortunately Jamilla only got three marks out of four for her answer as she didn’t give a definition of short haul flights. If she had said that short haul flights were under six hours or from the UK to destinations in Europe or North Africa bordering the Mediterranean, she would have got full marks.

Topic 1 revision checklist and practice questions

Revision checklist –Topic 1 Tick

The five key components of the leisure industryThe six key components of the tourism industryThe two main types of visitor attraction and examples of eachLeisure activities and their products and servicesLeisure facilities with examplesThe different types of holiday people can take and examples of eachJob roles and main duties of the five main leisure jobsJob roles and main duties of the seven main tourism jobs

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Unit 1: Make the Grade

Q2a Name the functional department in a swimming pool complex that would be responsible for deciding the admission prices for next year. (1 mark)

Jamilla answers:

Sales and marketing.

Comments on Jamilla’s answer:

This is not the right answer so Jamilla doesn’t pick up any points here. Anything that concerns an organisation’s income or money is the responsibility of the finance department.

Q2b It is important that leisure and tourism organisations use up-to-date business systems. Describe how a health club or gym could use new technology for its administration systems. (3 marks)

Practice questions

Jamilla answers:

A gym could use a computer to keep details of its customers, such as their names and addresses. They could also use computerised membership cards so that when someone swipes their card on entry, their picture appears on the computer at the reception desk and the receptionist knows who it is. They could also use computers to automatically send bills to people for their subscriptions and to produce a mailing list to send out any new information, such as events that are happening or new machines that have been introduced.

Comments on Jamilla’s answer:

This is a really good answer. You can see that there are three marks available and Jamilla has actually described more than three uses of technology in a gym: record keeping, swiping in and out, identifying customers, sending out bills, and mailshots for marketing. Well done Jamilla.

Topic 3 revision checklist and practice questions

Revision checklist – Topic 3 Tick

Reasons why people use leisure facilitiesReasons why people travelMethods of travel and examples of advantages and disadvantages of eachFactors affecting choice of travel methodFactors affecting choice of travel, including health, diseases, precautions and security

Q3a VFR is one of the reasons why people travel.

(i) What do these initials stand for? (1 mark)

(ii) Give an example of VFR. (1 mark)

Jamilla answers:

(i) Visiting Family and Relations.(ii) I live in Exeter and go to see my auntie in Bournemouth.

Practice questions

Comments on Jamilla’s answers:

(i) Jamilla would not get a mark for this answer as VFR stands for Visiting Friends and Relations – family and relations are the same thing! Visiting Friends and Relatives is also correct.

(ii) Jamilla gave a good example as she named a relative and identified the fact that they live quite a long distance away. Jamilla would get the mark here.

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Unit 1: Make the Grade

Topic 4 revision checklist and practice questions

Revision checklist – Topic 4 Tick

The six different types of tourist destination in the UK, and some examples of each

The two main impacts of tourism on communities and environments, and some positive and negative examples of each

Definition of sustainable tourism and ecotourism, why sustainable tourism is important in the UK and overseas, and examples for both

Q4a Name two examples of seaside resorts in the UK. (2 marks)

Jamilla answers:

Newquay and Blackpool.

Comments on Jamilla’s answers:

Well done Jamilla. You would be awarded two marks for this answer. You will need to learn at least two examples of each type of destination for this topic.

Q4b Identify two features of historical/cultural destinations. (2 marks)

Jamilla answers:

Historical destinations are full of history, like castles, and cultural destinations have lots of culture in them.

Practice questions

Comments on Jamilla’s answer:

You should not really repeat the words from the question in your answer! However, as Jamilla also stated that castles are to be found in historical destinations she would get one mark. Jamilla would get no marks for the culture part of the answer. Learn the features of each of the six different types of tourist destination in the UK (see pages xx) and you will find this type of question easy. A good answer to this question would be something like:

A historical destination is linked with the past and may have buildings or attractions that are part of it, for example castles or Roman walls. A cultural destination is linked with the way we used to live and will often have information about this displayed in a museum, for example. Cultural destinations may also include industrial heritage sites, such as mills or mines.

Q3b There are many factors that influence a customer’s choice of travel method. One of these is convenience. Explain why a direct train service would be more convenient for a mum with two children aged 2 and 4. (4 marks)

Jamilla answers:

I think that they need to travel direct because it would be very difficult for her to change trains with two small children. They might have to go to a different platform or up stairs, and the youngest child will probably be in a pushchair.

Comments on Jamilla’s answer:

Jamilla’s answer is good but she has only made one point about the difficulty of changing trains. Because of the level of detail in Jamilla’s answer she would gain two marks, however the question is worth four marks and Jamilla needs to give more reasons to get the full marks. Other points might include the length of the journey, the length of the wait at stations where they change trains, or the lack of facilities at some stations for things like changing and feeding.

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Unit 1: Make the Grade

Q5 Case study: The Eden Project

The Eden Project is a visitor attraction in the UK, including the world’s largest green house. It was built on a barren, exhausted china clay pit and opened in 2001. Now its massive biomes contain millions of plants from all over the world. The Eden Project is solely owned by The Eden Trust, which is an educational charity. It uses exhibits, events, workshops and educational programmes to remind people what nature gives to us and to help people to learn how to look after nature in return.

Climate Revolution is just one of The Eden Project’s programmes of work. These include educational projects with schools, the exploration of new technologies for a low carbon world, and public events such as the Sexy Green Car Show, which includes a showcase for cars run on new fuels that are safer for the environment.

The Eden Project is a sustainable development project.

(i) Define the term sustainable development. (2 marks)

(ii) Analyse the effects of the programme Climate Revolution on improving the environment. (6 marks)

Jamilla answers:

(i) Sustainable development is when the natural environment is being protected and there is recognition of the need to conserve natural resources.

(ii) The Climate Revolution is good as it involves schools children. It also involes the public with the Green Car Show.

Comments on Jamilla’s answers

(i) This is quite a good answer. It covers two aspects (the environment and resources) so both marks would be awarded.

(ii) The question asked Jamilla to ‘analyse’ something and there were six marks on offer. As this is an extended-answer question, Jamilla also needed to be careful with her spelling and grammar. Saying the Climate Revolution ‘is good’ is not enough – she needed to say why. Although Jamilla referred to both children and the public, she could have just copied this from the case study text. To gain higher marks Jamilla needed to use the case study, not copy it. There are also some spelling and grammar errors, which would prevent Jamilla from getting high marks. Jamilla got only two marks for this answer.

A better response to this question would be along the lines of:

The Eden Project has realised that the climate is going to affect the environment in the future. It is addressing this by offering educational programmes for schools, which is great, as the education of future generations is vital to the future of our planet. The Climate Revolution is looking at technology improvements, and this includes a Green Car Show, which is a good idea as more and more people own cars now and a lot of the pollution of our planet comes from them. The Climate Revolution programme of work will therefore be getting both children and parents involved in the project.

A final assessment tipDon’t panic! Revise well, attempt all the questions and good luck!

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Unit 1: Make the Grade