Unified Communications Bill Palmer ADNET Technologies, Inc.

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Transcript of Unified Communications Bill Palmer ADNET Technologies, Inc.

Page 1: Unified Communications Bill Palmer ADNET Technologies, Inc.
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Unified CommunicationsUnified Communications

Bill PalmerADNET Technologies, Inc.

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How can I prioritize and react to the sheer volume of How can I prioritize and react to the sheer volume of communications and be more productive?communications and be more productive?

Communication Overload Communication Overload

How can I get a global organization to act in concert How can I get a global organization to act in concert across boundaries?across boundaries?

Global/Distributed Customers, Partners and TeamsGlobal/Distributed Customers, Partners and Teams

How can I integrate my communications and PC How can I integrate my communications and PC networking infrastructures?networking infrastructures?

Disparate, Complex NetworksDisparate, Complex Networks

How can I leverage existing enterprise infrastructure and How can I leverage existing enterprise infrastructure and the Internet to lower communications costs?the Internet to lower communications costs?

High Cost of CommunicationsHigh Cost of Communications

Communications TodayCommunications TodayEnvironment: Chaotic, Cost-conscious, fragmented, and Environment: Chaotic, Cost-conscious, fragmented, and demandingdemanding

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Voice Mail

EnterpriseTelephony

Audio Conference

Web Conference

Video Conference

E-Mail &Instant Messaging

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Platform

Unified Experience

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Vertically integrated communication silosInefficient communicationsCommunications overload

Parallel infrastructures

Horizontally integrated common platformStandards-based distributed architecture

Accessibility in the entire networkOne common database

Overall CostsDown

Communications ShiftCommunications ShiftBringing people and information together with softwareBringing people and information together with software

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Unified CommunicationsUnified CommunicationsIncreased productivity through communications convergenceIncreased productivity through communications convergence

InstantMessaging

Application

Integration

Team Workspace

s

Across Networks

Across Device

s

E-Mail/Calendaring

Conferencing VoIP

Identity & PresenceIdentity & Presence

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Click to Communicate within Click to Communicate within ApplicationsApplications

Find the right person at the right time with Find the right person at the right time with “Presence” “Presence”

Transition seamlessly between email, IM, Transition seamlessly between email, IM, voice, and video conversations voice, and video conversations

Deliver email/voicemail/fax into a single inbox Deliver email/voicemail/fax into a single inbox with unified messagingwith unified messaging

Extend LOB applications with integrated Extend LOB applications with integrated presence presence

““Anywhere access” from Mobile Anywhere access” from Mobile DevicesDevices

Use a familiar Outlook experience on mobile Use a familiar Outlook experience on mobile devices (Exchange ActiveSync, OWA, OVA)devices (Exchange ActiveSync, OWA, OVA)

Provide “VPN-less” access to e-mail, IM and Provide “VPN-less” access to e-mail, IM and SharePoInt SharePoInt

Enhance Collaboration with Enhance Collaboration with ConferencingConferencing

Collaborate with audio/video/web conferencing from within Office

Bring together geographically dispersed teams

Streamline Communications Streamline Communications Simplifying communications for people and Simplifying communications for people and organizationsorganizations

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Increase Operational EfficiencyIncrease Operational EfficiencyCutting costs and simplifying administration for ITCutting costs and simplifying administration for IT

Reduce Infrastructure Costs Reduce Infrastructure Costs

Build on top of existing infrastructureBuild on top of existing infrastructure

Eliminate parallel investments in PC and Eliminate parallel investments in PC and telephony technologiestelephony technologies

Consolidate and replace 3Consolidate and replace 3rd-rd-party solutions party solutions for security, compliance and UMfor security, compliance and UM

Use 64-bit technology for storage savings Use 64-bit technology for storage savings and simplify deployment with flexible and simplify deployment with flexible server rolesserver roles

Complement on-premise software with Complement on-premise software with hosted serviceshosted services

Improve Administrator ProductivityImprove Administrator Productivity

Use Single identity for easier Use Single identity for easier administrationadministration

Deploy easier with modular, flexible set upDeploy easier with modular, flexible set up

Centralize management and controlCentralize management and control

Administer using powerful scripting Administer using powerful scripting interfacesinterfaces

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Provide Built-in ProtectionProvide Built-in ProtectionSecurity, Compliance and High AvailabilitySecurity, Compliance and High Availability

Protect Against Viruses, Spam, and Other Protect Against Viruses, Spam, and Other MalwareMalware

Use built-in anti-spam, anti-virus and anti-phishing tools

Ensure up-to-date protection with automatic updates

Rely on hosted services for ‘in the cloud’ security

Address Compliance, Governance and Legal Address Compliance, Governance and Legal DiscoveryDiscovery

Manage folders, permissions and transport rules

Search across multiple mailboxes for efficient discovery

Rely on hosted archiving for in-the-cloud retention

Encrypt communications for security and privacy in transit (SRTP, TLS, SIP)

Provide Enterprise-class High AvailabilityProvide Enterprise-class High Availability

Ensure high availability server architecture (local and cluster continuous replication)

Provide backup and recovery features and services for business continuity

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Build a Future-Ready FoundationBuild a Future-Ready FoundationA flexible software platform for your changing business A flexible software platform for your changing business needsneeds

Extend Existing Desktop Applications and IT InfrastructureExtend Existing Desktop Applications and IT Infrastructure

Build on Active Directory to “light up” Office and SharePoint with presenceBuild on Active Directory to “light up” Office and SharePoint with presence

Add unified messaging to deliver a single inbox for email, voicemail and faxAdd unified messaging to deliver a single inbox for email, voicemail and fax

Communications-enable Line-of-Business applications (CRM, ERP, etc.)Communications-enable Line-of-Business applications (CRM, ERP, etc.)

Enhance PBX Investments with Software-Powered VoIPEnhance PBX Investments with Software-Powered VoIP

Integrate with existing TDM and IP-PBX telephony systemsIntegrate with existing TDM and IP-PBX telephony systems

Deliver high-quality VoIP through Deliver high-quality VoIP through a software infrastructurea software infrastructure

Extensible Platform Extensible Platform

Provide a flexible, standards-based Provide a flexible, standards-based development foundation for partnersdevelopment foundation for partners

Ensure diverse array of complementary Ensure diverse array of complementary devicesdevices

PBX / IP-PBX

PBX / IP-PBX OCS/

ExchangeOffice System

OCS/Exchange

Office System

Active DirectoryActive Directory

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Virtual meetings with Virtual meetings with integrated audio and integrated audio and videovideoAd-hoc or scheduled Ad-hoc or scheduled conferencingconferencingReal-time sharing of Real-time sharing of documents, applications, documents, applications, and mediaand media

Revolutionary Revolutionary experienceexperience

Active speaker detection Active speaker detection and panorama views and panorama views Record and playback Record and playback meetingsmeetings

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Q & AQ & A

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