Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct...

23
Troubleshooting Netboot by ETS

Transcript of Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct...

Page 1: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Troubleshooting Netboot

by ETS

Page 2: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Before Troubleshooting the service, Stop the Service...

* Stop the netboot service first*

Page 3: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

1. Verify Interface and Volumes enabled

2. Click Save

Page 4: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Verify Machine Model, attempting to boot is not blocked

Page 5: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Using Workgroup Manager to troubleshoot Netboot

Open

Page 6: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

1. Verify Imaging account is Present

2. Password is imaging

AFP User Account Access

Page 7: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Verify Share point is Shared with Proper Permissions

Page 8: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Enable ACL on volumes

Page 9: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

1. Verify Imaging account is Owner, with R/W access

2. Verify Admin group is in Group with R/W access

Page 10: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Open to mount Netinstall

Verify Correct Permissions in order to modify NetInstall Set

Page 11: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

1. Verify Owner account and Group have Read/Write

Access

Page 12: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

1. Also Verify the same permissions for the “Resources” folder

Permission issues with lanadmin / xserveadmin

Page 13: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

1. Propagate permissions for the NetRestore.app and “Resources” folder

Page 14: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Open to modify configurations

Verify NetRestore Configurations are correct

Page 15: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

In case you see this Error... when opening NetRestore to modify Configurations

Page 16: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Apple + I, “Get info”

Navigate to /private/tmp/netrestore.log

Page 17: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Change Read Only to Read/Write

Access

Page 18: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

- After modifying “netrestore.log”, NetRestore should open fine.

* NOTE: * In case modifying permission on netrestore.log doesn’t work, then trash netrestore.log and then reopen Netrestore.app

Page 19: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Make changes and Click save

Verify the image location. Not within a folder.

Verify server IP

Page 20: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Always Eject Volume, when completed

modifying Netinstall Set Configurations

BeforeStartingNetbootServiceAgain...

Page 21: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Verify DHCP is issuing IP to client machine

Page 22: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Verify Client can see Netboot Server

Page 23: Troubleshooting Netboot - Broward County Public Schools€¦ · Netinstall Verify Correct Permissions in order to modify NetInstall Set. 1. Verify Owner account and Group have Read/Write

Other Solutions

* Restart the AFP services* Restart the server

* Recreate the Netinstall Set* Move NBI set to BootHD