TRAINING BROCHUREpedagogue100.com/wp-content/uploads/2018/08/... · customised learning solutions...

2018

TRAINING

BROCHURE

p e d a g o g u e 1 0 0 . c o m

p e d a g o g u e 1 0 0 . c o m

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TABLE OF CONTENTSIntroduction 4 2018 Soft Skills Public Training Calendar………....... 34

Our Mission………………………….............. 5 Microsoft Office Public Training Courses……......... 36

Our Vision…………………….........……........ 5 2018 Microsoft office Public Training Calendar……… 38

Our Location………………………………....... 5 Management and Sales Public Training Courses…… 39

Our Services……………………….…….......... 5 2018 Management and Sales Public Training Calendar.. 51

Stock Market Public Training Courses………………...... 54

Customized Learning Solutions (‘CLS”) 6 2018 Stock Market Public Training Calendar…………... 56

Online Courses 7

Content Design & Development 8 Our On-boarding/Induction Training 57

Our Corporate Retreat Solutions 58

Our Public Training…………………… 9 Our Faculty 59

Legal Public Training Courses……..…....... 10 Certification 64

2018 Legal Public Training Calendar…...... 23 Coming Soon in 2018 65

Soft Skills Public Training Courses……....... 26 Contact Us 65

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We are a leading provider of Legal, Management and Sales training through public courses,customised learning solutions and eLearning. We offer training courses through a team ofexperienced expert trainers who are selected based on their professional reputation andaccomplishments.

Through our shared knowledge, experience and expertise, we act as a catalyst fororganizational change, individual development and process improvement. We are committedto a vibrant and diverse working community, and creating a rewarding work and learningenvironment.

We aim to equip you with the practical tools and resources necessary to continually enhance

and build capacity across your organisations and strive to provide achievable solutions thatmeasurably support goal-focused business priorities and objectives.

Pedagogue 100 International Limited is a training and consultancy

company with core strength in Legal, Management and Sales training for

the African workforce.

INTRODUCTION

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INTRODUCTION

Our Services

Customised

Learning

Solutions

On-boarding/

Induction

Training

Corporate

Retreat

Solutions

Public

Training

Courses

Our Mission

To deliver affordable and quality

training courses that will bridge

the skills gap in Africa, enabling

recipients to be either more

employable or better

employees; ultimately resulting in

confident employers and more

effective teams or departments.

Our Vision

To be recognized as the

leading, trusted and the

most reputable training and

learning solutions provider for

the African workforce.

Our Location

Our office facilities are located in

Lekki Phase 1 and comprises of a

conference room and a common

area for food and drink. There is

ample car parking and outside

space which can be used for

syndicate activities in fair weather.

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Online

Courses

Content

Design &

Development

CUSTOMISED LEARNING SOLUTIONSOur tailored customised learning solutions

(CLS) are designed specifically for your

organization’s needs. We will work with you

from start to finish to design the ideal

program suited to meet your organization’s

needs. We can also tailor any of our public

courses or provide completely bespoke

training solutions.

Our team of experts will help you identify

your training objectives, ensuring we

design a programme that combines the

right mix of learning and delivery methods

to achieve your strategic goals. We will

create customized content to meet your

requirements and provide an expert trainer

with a wealth of industry experience on

issues that are relevant to you.

We are here to support you every step of

the way, from the initial consultancy

through to evaluating the success of the

full learning experience, to ensure the

maximum return on your training

investment.

FEATURES OF OUR CLS Designed for a specific role, Team or Department through request,

consultancy or training needs analysis of your organization

Customised content to suit your reality and achieve your specific goals

Training in the location of your choice, including your own office(s) with your

own facilities

An expert trainer with a wealth of industry experience on issues that are

relevant to you

ADVANTAGES OF OUR CLS TRAINING COST SAVING – the cost per delegate is typically less when

compared to sending the same number of delegates to public training courses.

TRAVEL COST SAVING – no need for employees to travel any further than their

offices and incur extra costs.

LASER FOCUS ON YOUR COMPANY – generally running a course for a single

client allows the training to focus on specific items that are causing issues within

the business. Getting a group together allows all of the training and learning to

be focused on the company and can discuss real and current examples.

CONVENIENCE – fit around the working schedule of the staff and at a location

they come to everyday.

TEAM BUILDING – Colleagues interacting in dynamic new ways in familiar

surroundings, getting to know one another better outside of the day-to-day

routine and cultivating trust while boosting morale.

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ONLINE COURSES

Many organizations and institutions are using e-learning because it can be as effective as traditional training at a lower cost.

That’s why we have developed some of our classroom content for e-learning to allow us reach a wider target audience by

engaging learners who have difficulty attending conventional classroom training because they are:

• geographically dispersed with limited time and/or resources to travel;

• busy with work or family commitments which do not allow them to attend courses on specific dates with a fixed schedule;

• located in conflict and post-conflict areas and restricted in their mobility because of security reasons;

• limited from participating in classroom sessions because of cultural or religious beliefs;

• facing difficulties with real-time communication (e.g. foreign language learners or very shy learners).

• For organisations, our e-courses are affordable for training large number of staff at once, monitoring progress and the

effectiveness of the training using our learning management system(LMS)

Our E-Courses can offer effective instructional methods, such as practicing with associated feedback, combining collaboration

activities with self-paced study, personalizing learning paths based on learners’ needs and using simulation and games.

Further, all learners receive the same quality of instruction because there is no dependence on a specific instructor.

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CONTENT DESIGN AND DEVELOPMENT

We offer solutions ranging from the content creation to the design of instructional material, e.g., videos, interactive media, quizzes,

etc., to the development of content for both classroom and online learning.

Solutions

• Content Creation and development for e-learning, e-tutoring, e-coaching, e-mentoring, collaborative learning and virtual

classroom.

• Instructional Design using storyboards.

• Gamification of instructional/course material.

Other customised content includes:

• simple learning resources;

• interactive e-lessons;

• electronic simulations; and

• job aids

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OUR PUBLIC TRAINING

We offer an extensive

range of public

courses in some

major cities of the

country which are

led by both

international and

national specialists

and experienced

tutors with strong

relevant

backgrounds.

Our Public Training covers the

following areas:

1. Legal Skills Training

2. Soft Skills Training 3. Microsoft Office Skills Training

4. Management & Sales Training

5. Stock Market Training

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LEGAL SKILLS TRAINING 1. FUNDAMENTAL SKILLS FOR LAW PRACTICE

(LITIGATION LAWYERS STREAM)

Overview:This popular course is highly sought after by both individual and

corporate participants as it is designed to provide young lawyers with

the essential skills needed to operate in today’s competitive legal

practice. Also, this is a unique opportunity for young members of your

organization to learn from our distinguished and credible faculty of

practicing lawyers, lecturers, and experienced international trainers,

selected for both their accomplishments and expertise.

Attendees will learn about: Oral Communications Training- Presentation Skills for Lawyers;

Practical Advocacy Strategy and Skills;

Writing Emails, Letters, Legal Opinions, Reports and Internal

Memos for Clients and Management;

Brief Writing for Litigation;

Goal Setting and Skills Acquisition for Lawyers; and

Managing the Client.

Course Fee:N120, 000.00 per participant

Who should attend?The course will be of benefit to young litigation lawyers.

2. FUNDAMENTAL SKILLS FOR LAW PRACTICE

(TRANSACTIONAL LAWYERS STREAM)

Overview:

This popular course is highly sought after by both individual and

corporate participants as it is designed to provide young lawyers

with the essential skills needed to operate in today’s competitive

legal practice. Also, this is a unique opportunity for young

members of your organization to learn from our distinguished and

credible faculty of company secretaries of leading banks,

practicing lawyers, lecturers, and experienced international

trainers, selected for both their accomplishments and expertise.

Attendees will learn about:

Oral Communications Training- Presentation Skills for Lawyers;

Writing Emails, Letters, Legal Opinions, Reports and Internal

Memos for Clients and Management;

Drafting Pre-Contract and Contract Documentation;

Reviewing Contracts;

Company Secretarial Practice Skills;

Goal Setting and Skills Acquisition for Lawyers; and The Client.

Course Fee: N120, 000.00 per participant

Who should attend?The course will be of benefit to young transactional lawyers in corporate/commercial practice.

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LEGAL SKILLS TRAINING 3. LEGAL WRITING AND DRAFTING MASTER CLASS

Overview:This interactive course is designed to teach young lawyers the

essential skills of writing clear and precise business communication,

and drafting effective contracts. Attendees will learn powerful

techniques for making legal writing clearer and more persuasive, in

order to communicate efficiently and get a good outcome for their

companies or firms. This course will cover the function and operation

of documents, stages in preparing contract documents and

structuring of contract documents. The differing requirements of

letters and legal documents are dealt with, stressing the common

rule of being easily understood to lawyers and non-lawyers alike.

Attendees will learn about: Writing letters, fax and email, legal opinions and internal memos

Writing when a dispute arises

Drafting pre-contract documents

Drafting contracts – the preliminary stages and first draft

Boilerplate provisions

Drafting contracts: reading, interpreting, reviewing and

amending the received draft

Drafting pitfalls

Persuasive writing


Who should attend?The course will be of benefit to young litigation lawyers.

4. CORPORATE GOVERNANCE

Overview:This practical training course provides an introduction to the key

aspects of corporate governance and examines current best

practice in all aspects of corporate governance. The costs and

benefits of best practice governance will be examined and

practical guidance will be given on such issues as the relationship

with shareholders and other stakeholders, managing and meeting

the expectations of the market, international investors and local

government and regulatory authorities. The course will also discuss

the challenges of implementing best-practice corporate

governance and will include the specific requirements of banks

and financial institutions. The course considers the development

of corporate governance and the legal structures on which

governance is based. It explains distinctions between

governance in the commercial sector, governance in the public

and not – for – profit sectors.


Who should attend?The course will be of benefit to all corporate lawyers, corporate governance professionals and company secretaries, as well as to company directors themselves.

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LEGAL SKILLS TRAINING 5. COMPANY SECRETARIAL PRACTICE AND PROCEDURE

Overview:This 2-day course covers the everyday role and responsibilities carried out by

Company Secretaries. This course is ideal for anyone who is new to the role or

needs a refresher course. It provides the basics on the everyday actions carried

out by a secretary to ensure smooth operations and compliance in the

company. It also contains topics on handling upper level management and

providing support in management. The course involves some interactive

practical scenarios that reinforce some of the content in the course.

Attendees will learn about: Company Secretarial appointment

Interaction With The Board And Management

Company Secretary Toolkit

Board Documents And Processes

Board Meetings, Minutes And Corporate Registers

Shareholder Meetings

Other Shareholder Issues

Regulatory Compliance Issues

Implementing A Corporate Governance Framework

Best practice guidance on policies and procedures

Dealing with regulators and other stakeholders

How to guide and influence

Managing information flows


Who should attend?The course will be of interest and benefit to company secretaries and those

intending to become company secretaries; to board members and their

professional advisers; and to corporate lawyers and others seeking a better

understanding of how companies and boards may work effectively.

6. COMPLIANCE/REGULATORY FOR FINANCIAL SERVICES

Overview:

This course covers the fundamentals for compliance/regulatory matters.

The challenges faced by a compliance officer requires them to have the

right knowledge and skills to ensure they can deliver on their jobs

effectively.


How to successfully structure and manage an effective compliance

function within any financial services institution

The impact of an ineffective compliance program and the

comprehensive loss of revenue, trust, and reputation resulting from a

weak compliance environment

How regulatory changes can quickly impact your organization and

bottom line and the need for financial services regulation

Various methods and approaches to compliance with regulatory

requirements,

How to prepare for intense regulatory scrutiny and examinations

The use of the compliance function to mitigate risk

Anti-Money Laundering

Bribery and Corruption

Data Protection and Information Security

Market Abuse

Skills required to succeed as a compliance officer.


Who should attend?This course has been specifically designed for the benefit of Compliance

Officers and Legal Department Officers in the finance sector. 12

LEGAL SKILLS TRAINING 7. IT/TELECOMMUNICATIONS CONTRACTS

Overview:

This 2 day IT/Telecommunications agreements master class covers the

main issues in IT/Telecommunications contracts and agreements.

Attendees will gain knowledge and understanding of the key provisions

of the principal agreements and key tips when drafting and negotiating.


Customer’s ITMA (Information Technology Master Agreement)

Consulting Services Agreement

Systems Integration Agreement

Mobile App Software License & SAAS Subscription

Staff Confidentiality & Assignment Agreements/Confidentiality

Agreements

Data or Software License Agreements, Customization, &

Maintenance Agreements

Distribution License Agreement (VAR)

End-User License Agreement (EULA) W/ Maintenance

Software As A Service (SAAS) subscription agreement/ Terms Of

Service

Telecommunications leases

Telecoms interconnection agreement (reciprocal VoIP)

Outsourcing contracts

Course Fee:

N180, 000.00 per participant

Who should attend?

This course has been specifically designed for the benefit of lawyers who

would like to build up on their knowledge and understanding of this

sector.

8. INSURANCE LAW PRACTICE AND PROCEDURE

Overview:

This course introduces the delegates to the basics of Insurance law. It also

provides them with the knowledge and skills to perform well in the

industry. This course will include case studies and interactive discussions

stressing on some of the topics for better understanding.


Introduction to Insurance law

Types of Insurance (Property, Casualty, Catastrophe, First and Third

Party, Life and non-life, Marine and non-marine, Valued and non-

valued policies, All Risks, Reinsurance)

Insurance Providers, Agents and Brokers

Policies (Insurance policy terms and their meaning e.g. Duty of

utmost good faith, Insurable interest, Subrogation, Contribution,

Average, the Indemnity Principle, Warranties, Conditions, Conditions

precedent, Exclusion clauses)

Premiums

Causation of loss

The Insurance claim

Measurement of the loss (Valued/unvalued policy, Total/partial loss,

Reinstatement basis, Excess/deductible provisions, Aggregation of

loss, Betterment and other restrictions)

Dispute resolution

Regulatory and Compliance


Who should attend?This course has been specifically designed for the benefit of lawyers who

would like to build up upon their knowledge and understanding of this

sector. 13

LEGAL SKILLS TRAINING

9. COMPLIANCE/REGULATORY FOR TELECOMMUNICATIONS SECTOR

Overview:

This course covers the fundamentals for compliance/regulatory matters. The

challenges faced by a compliance officer requires them to have the right

knowledge and skills to ensure they can deliver on their jobs effectively.


World Trends in Communications Regulation

Best Practice Regulators

Nigerian Telecommunications Regulation and Regulatory Framework

Telecom Networks/operators

Markets and Competition

Licensing, Procedures and Fees

Interconnection, Charges and Cost Modelling

Spectrum Management

Regulating Tariffs and Consumer Protection

Mobile Money

Becoming a high performing compliance organization

Consequences of non-compliance

Future Trends and Regulatory Challenges

Course Fee:


Who should attend?

This course has been specifically designed for the benefit of Managers and

other personnel in the telecommunications sector.

10.LOAN AND SECURITY DOCUMENTATION

Overview:

This 2 day course focuses on documentation used in

corporate loans, including securities and guarantees.


features of different loan transactions

types of securities

pre-contractual loan documentation

standard ‘boilerplate’ clauses in loan

documentation

Negotiating representations, covenants and

events of default.

interbank markets

due diligence

transfer of loan obligations

potential issues in the drafting and negotiation of

guarantees and letters of support

implication of insolvency


Who should attend?This course is ideally suited for In-house lawyers, Bankers, Bank executives involved in the documentation of loans, Lawyers in private practice, and corporate counsel

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LEGAL SKILLS TRAINING 11.COMPLIANCE / REGULATORY FOR THE MEDIA AND

ENTERTAINMENT SECTOR

Overview:This course covers the fundamentals for compliance/regulatory matters. A compliance officer is

required to have the right knowledge and skills to ensure they can deliver on their jobs effectively.

Attendees will learn about: How to successfully structure and manage an effective compliance function within the

Media And Entertainment Sector

The impact of an ineffective compliance program and the comprehensive loss of revenue,

trust, and reputation resulting from a weak compliance environment

How regulatory changes can quickly impact your organization and bottom line and the

need for financial services regulation

The various methods and approaches to compliance with regulatory requirements,

How to prepare for intense regulatory scrutiny and examinations

The use of the compliance function to mitigate risk.

Anti-Money Laundering

Know your stakeholders - National Broadcasting Commission (NBC); CISAC- International

Confederation Of Societies Of Authors And Composers; Nigerian Copyright Commission;

Reprographic Rights Organization of Nigeria (REPRONIG); Copyright Society of Nigeria

(COSON); Audio Visual Rights Society of Nigeria (AVRS); Copyright (Optical Discs Plants)

Regulations; World Intellectual Property Organization (WIPO); Musical Copyright Society

Nigeria; BIEM; and The Trademarks, Patents And Designs Registry

The skills required to succeed as a compliance officer.


Who should attend?This course has been specifically designed for the benefit of the following:

• Compliance Officers in the Media And Entertainment Sector

• Legal Department heads in the Media And Entertainment Sector

12. AVIATION FINANCE AND

LEASING

Overview:

This course was designed for those who want to get

a good understanding of both areas in order to

identify and minimise the inherent risk and liabilities.

The course would analyse the key legal, regulatory

and documentary issues.


Types of aircraft financing

Legal documentation for aircraft finance

Standard ‘boilerplate’ clauses in aircraft

financing

Negotiating representations, covenants and

events of default.

Types of aircraft lease

Standard ‘boilerplate’ clauses in aircraft lease

documentation

Ownership rights

Insurance


Who should attend?This course has been specifically designed for the

benefit of lawyers in the aviation sector or those

lawyers interested in working in the aviation sector15

LEGAL SKILLS TRAINING 13.NIGERIAN BANKING LAWS AND

REGULATION

Overview:This course was designed to equip delegates with the

Nigerian banking laws and regulations and the role of

regulatory bodies in its implementation. It also covers

their implications in practice.

Attendees will learn about: The key regulators of the banking industry in

Nigeria and their roles

The principal banking laws in Nigeria and salient

provisions

The code of corporate governance for banks

Types of banks in Nigeria; their features and

restrictions

Insolvency laws

The role of AMCON


Who should attend?This course is ideally suited for In-house Lawyers,

Bankers, Bank executives, lawyers in private practice,

and corporate counsel

14. BUSINESS DEVELOPMENT AND NETWORKING FOR LAWYERS

Overview:This course covers business development and marketing strategy for law firms, and

how to implement these successfully. The course includes case studies and

interactive discussions.

Attendees will learn about: Introduction to Business Development and Marketing in law firms

Whose job is it?

Creating a strategy and Action plan

Competitive Advantage

Identifying, Developing, Establishing and Maintaining client relationships

Business Development skills

Traditional and Digital Marketing and Communication tools and ideas

Develop and communicate a personal brand- Raising your profile to get

business


Who should attend?This course is generally suited for lawyers in national or international law firms but especially for the following:1. Senior partners who are looking to increase the effectiveness of business

development amongst lawyers2. Partners who are keen to expand their client base with their team through

more structured business development3. Aspiring partners and other senior lawyers who want to generate new business 4. Support staff who want to help lawyers in their business development activities

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LEGAL SKILLS TRAINING 15.INTRODUCTION TO COMMERCIAL AND BUSINESS

LAW FOR BANKERS

Overview:Commercial and Business law is the body of law which governs

business and commerce. This course can be used as either an

introductory course or a refresher course for attendees.

Attendees will learn about: Overview of the Nigerian legal system

Legal forms of business ownership in Nigeria

Principles of contract law

Tort of Negligence

Agency

real property (including the doctrine of tenure and estates,

native title and perfection of title)

personal property (including ownership and possessory

interests arising in the context of commercial transactions such

as sales and bailments as well as security interests

legal and equitable interests in both real and personal

property, exploring the principles and formalities governing

their creation, assignment and priority ranking.


Who should attend?This course is suited for all personnel in the banking industry

16.ECOMMERCE AND SOFTWARE AGREEMENTS

MASTER CLASS

Overview:A comprehensive analysis of E-commerce and software agreements

covering some of the best practice in the field, recent legal,

regulatory and commercial issues.

Attendees will learn about: Software licence agreements

Software development agreements

Software support agreements

Software escrow agreements

Boilerplate clauses in software agreements

Common risks and issues in software agreements

Websites and Mobile Apps: Terms and conditions and relevant

regulations

Best Practices and Model Agreements

Checklists

Data protection

Update on international software case law


Who should attend?This course is suited for lawyers, company secretaries, directors and purchasing managers.

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17.DRAFTING PLEADINGS FOR CIVIL

PROCEEDINGS

Overview:Attend this 2-day course and learn how to draft the

following below, while taking into consideration, material

facts, causes of action persuasive writing, and the rules of

courts:

Statements of claim and writs

Motions

Statements of defence

Counterclaims

Replies

Affidavits

Witness Statements

Written Address

Notices


Who should attend?This course is ideally suited for young lawyers.

18.TRIAL ADVOCACY SKILLS FOR YOUNG

LAWYERS

Overview:This practical introductory level course is designed for

those new to trial advocacy.

Attendees will learn about: Preparing your case

How to draft effective submissions

Presentation skills

Managing your own witnesses

How to challenge your opponent's witnesses

Use of visual aids and technology


Who should attend?This course is suited for young lawyers.


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LEGAL SKILLS TRAINING 19.DRAFTING PLEADINGS FOR CRIMINAL

PROCEEDINGS

Overview:This course aims at acquainting the delegates about the

various fundamentals of drafting to develop the skills of

pleading and conveyancing. It provides an insight into the

functions and objectives of pleadings and suggests tools to

help approach the task of drafting pleadings. The course

provides practical orientation and helps to develop necessary

acumen ship in drafting legal documents. This course involves

practical sessions to ensure adequate learning.

Attendees will learn about: Understand the objectives of drafting

Identify the different formats for drafting pleadings

Know what methods is best suited for varying scenarios

How to appeal to the judge using a Pleading Draft


Who should attend?This course is suited for young lawyers.

20. MASTERING POWER PURCHASE AGREEMENTS

Overview:This 2 day course focuses on documentation used in

corporate loans, including securities and guarantees.

Attendees will learn about: Introduction to electricity markets

Introduction to Power Purchase Agreements

The essentials of different Power Purchase Agreements

Boilerplate clauses in Power Purchase Agreements

Power Purchase Agreements and Project Finance

The relationship between Power Purchase Agreements

and EPC contracts, O&M agreements, Fuel supply

agreements and Interconnection agreements

How to perform a policy and risk analysis of Power

Purchase Agreements

Common risks and issues in Power Purchase agreements

Payment terms and credit arrangements

Pricing in competitive markets


Who should attend?This course is suited for lawyers and executives in the powersector.

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22.IMMIGRATION LAW FOR HR

PROFESSIONALS

Overview:This 2 day course focuses on documentation

used in corporate loans, including securities

and guarantees.

Attendees will learn about: Legal framework

Compliance

Discrimination

Civil and criminal penalties

Expatriates Quota

Visas and Work permits

Regularization, Re-designation, Change

of Employment/Entry Visas

Extensions and Re-entries

ECOWAS Residence Card & Passports

Expatriates Monthly Returns/Process

Review


Who should attend?This course is suited for HR professionals.

21. EMPLOYMENT LAW FOR HR PROFESSIONALS

Overview:

HR professionals and managers need to understand the legal framework that

underpins the employment relationship. This practical course follows the employment

lifecycle from entry to exit and focuses on the core areas of law and practice.


Beginning employment

Contracts of employment – forming and terminating contracts of employment

Who is an ‘employee’?

Managing people in practice

Equality and discrimination – the nine protected characteristics and how

discrimination can occur in the workplace

Discipline and grievance – understanding how to handle disciplinary and

grievance situations, including nipping situations in the bud, investigations and

disciplinary and grievance hearings

Absence – managing short and long term absence

Dismissal – understanding unfair dismissal rights

Family related rights – understanding rights around maternity leave, shared

parental leave, flexible working, parental leave and time off for dependents.

An introduction to employment tribunals

Legislation, Case Laws, Trends, and Hot Issues

The Legalities of Policies, Procedures, and Employment Handbooks

Course Fee:


Who should attend?

This course is aimed at HR professionals. The course will also be relevant to line

managers and directors of SMEs who need to fully understand their people

management responsibilities and the risks.


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23.TRADE FINANCE

Overview:This is course is a practical coverage of international trade

and commodity finance.

Attendees will learn about: Trade finance – its essential role in trade and revenue

growth

Conflicting requirements of seller and buyer

The importance and implications of trade credit:

Working capital optimisation

The essential role of trade finance

INCOTERMS rules 2010

Commercial contracts and trade documentation

Trade documentation

Bill of lading;

Trade and credit risk evaluation

Methods of Payment

Documentary collections

Letters of Credit

Confirmation

Standby Credits

Bonds and Guarantees

Warehouse Financing

Receivables Finance

Credit Insurance

Recent Developments and trends


Who should attend?This course is suited for professionals interested in trade finance.


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24.GDPR COMPLIANCE

Overview:This Get GDPR-ready – learn how the new EU regulation will affect your organisation here in Nigeria!This one-day course provides a complete introduction to the General Data Protection Regulation (GDPR), and an overview of the implications and legal requirements for organisations, including responding to individuals exercising their data rights, data protection impact assessments (DPIAs) and data breach reporting.Delivered by an experienced data protection practitioner, this training session is built on the foundations the trainer’s extensive practical experience gained advising on compliance with data privacy laws and related information security standards.

Objectives:By the end of this training, participants will be able to:• Identify the main provisions of the GDPR, key concepts,

principles and data protection roles• Examine the rights of data subjects and their relevance

in daily life• Understand obligations of Data Controllers and

Processors and related steps that need to be taken for complying with the GDPR

• Evaluate enforcement and compliance mechanisms and international data transfers under the GDPR

Who Should Attend:1. Business directors or managers who want to understand how the requirements of the GDPR will affect their organisation.

2. Managers involved in or responsible for GDPR compliance, such as:• Privacy managers;

• Data protection managers;• Information security managers;• IT managers;• Project managers;• Corporate governance managers;• Risk and compliance managers;• General or privacy counsels; and• Finance, HR or marketing managers.



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2018 LEGAL PUBLIC TRAINING CALENDAR

S/N COURSE NAME VENUE DATE DURATION

1 FUNDAMENTAL SKILLS FOR LAW PRACTICE

(LITIGATION LAWYERS STREAM)

LAGOS

ABUJA

PORT HARCOURT

FEBRUARY 12th – 13th

JULY 12th – 13th

NOVEMBER 13th – 14th

2 DAYS

2 FUNDAMENTAL SKILLS FOR LAW PRACTICE

(TRANSACTIONAL LAWYERS STREAM)

PORT HARCOURT

LAGOS

ABUJA

FEBRUARY 6th – 7th

SEPTEMBER 4th – 5th


2 DAYS

3 LEGAL WRITING AND DRAFTING MASTER CLASS LAGOS

ABUJA

PORT HARCOURT

JANUARY 8th – 9th


DECEMBER 11th – 12th

2 DAYS

4 CORPORATE GOVERNANCE LAGOS

ABUJA

MARCH 6th – 7th

OCTOBER 4th – 5th

2 DAYS

5 COMPANY SECRETARIAL PRACTICE AND

PROCEDURE

LAGOS

ABUJA

PORT HARCOURT

APRIL 3rd – 4th



2 DAYS

6 COMPLIANCE/REGULATORY FOR FINANCIAL

SERVICES

LAGOS

ABUJA

PORT HARCOURT

MARCH 7th – 8th

JUNE 28th – 29th

OCTOBER 2nd – 3rd

2 DAYS

7 IT/ TELECOMMUNICATION CONTRACTS LAGOS

ABUJA

MARCH 12th 13th


2 DAYS

8 INSURANCE LAW PRACTICE AND PROCEDURE LAGOS

ABUJA

APRIL 5th – 6th

JUNE 18th – 19th

2 DAYS

9 COMPLIANCE/REGULATORY FOR

TELECOMMUNICATIONS SECTOR

LAGOS

ABUJA

MARCH 13th – 14th


2 DAYS

10 LOAN AND SECURITY DOCUMENTATION LAGOS

ABUJA

JULY 23rd – 24th

AUGUST 16th – 17th

2 DAYS

11 COMPLIANCE/REGULATORY FOR THE MEDIA

AND ENTERTAINMENT SECTOR

LAGOS

ABUJA

APRIL 9th – 10th

AUGUST 6th – 7th

2 DAYS

12 AVIATION FINANCE AND LEASING LAGOS

PORT HARCOURT

AUGUST 2nd – 3rd

OCTOBER 11th – 12th

2 DAYS

13 NIGERIAN BANKING LAWS AND REGULATIONS LAGOS

ABUJA

PORT HARCOURT

MAY 2nd – 3rd



2 DAYS

23


14 BUSINESS DEVELOPMENT AND NETWORKING FOR

LAWYERS

LAGOS

ABUJA

PORT HARCOURT

May 14th –15th

JULY 19th – 20th

JULY 19th – 20th

2 DAYS

15 INTRODUCTION TO COMMERCIAL AND BUSINESS

LAW FOR BANKERS

LAGOS

ABUJA

PORT HARCOURT

APRIL 19th – 20th


DECEMBER 3rd – 4th

2 DAYS

16 ECOMMERCE AND SOFTWARE AGREEMENTS

MASTERCLASS

LAGOS

ABUJA

PORT HARCOURT

JUNE 21st – 22nd

NOVEMBER 21st – 22nd

MARCH 1st – 2nd

2 DAYS

17 DRAFTING PLEADINGS FOR CIVIL PROCEEDINGS LAGOS

ABUJA

AUGUST 9th – 10th

NOVEMBER 23rd – 24th

2 DAYS

18 TRIAL ADVOCACY SKILLS FOR YOUNG LAWYERS LAGOS

ABUJA

PORT HARCOURT

JULY 5th

SEPTEMBER 21st

DECEMBER 5th

1 DAY

19 DRAFTING PLEADINGS FOR CRIMINAL

PROCEEDINGS

LAGOS

ABUJA

PORT HARCOURT

JULY 25th – 26th


DECEMBER 20th – 21st

2 DAYS

20 MASTERING POWER PURCHASE AGREEMENTS LAGOS

ABUJA

PORT HARCOURT

APRIL 11th – 12th

AUGUST 20th 21st

OCTOBER 22nd – 23rd

2 DAYS

21 EMPLOYMENT LAW FOR HR PROFESSIONALS LAGOS

ABUJA

PORT HARCOURT

JANUARY 10th

SEPTEMBER 7th

OCTOBER 26th

1 DAY

22 IMMIGRATION LAW FOR HR PROFESSIONALS LAGOS

ABUJA

PORT HARCOURT

FEBRUARY 5th

AUGUST 24th

DECEMBER 29th

1 DAY

23 TRADE FINANCE LAGOS

ABUJA

PORT HARCOURT

APRIL 16th – 17th

AUGUST 22nd – 23rd

OCTOBER 30th – 31st

2 DAYS


24


24 GDPR COMPLIANCE LAGOS JULY 13th,

SEPTEMBER 28th 2018

1 DAY


25

SOFT SKILLS TRAINING 1. PRESENTATION SKILLS

Overview:

In this program, participants will learn how to

conquer the podium and deliver presentations

that get results. From dynamic introductions to

powerful closings, participants will have an

opportunity during this training to practice and

refine their platform skills.


The Anatomy of a Successful Presentation

Understanding Audience Differences

Adding Vocal and Visual Variety

Overcoming the Fear of Public Speaking

How and When to Use Humour

Know-It-Alls, Talkers, and Bullies: Managing

Hecklers

Flipcharts, PowerPoint, and Slides:

Effective Visual Aids

Preparation and Practice

Course Fee:


Who should attend?

This course is suited for anyone looking to

improve their presentation skills.

2. PROBLEM SOLVING

Overview:Our Development Series provides strategies, techniques, and tools to help individuals and teams to

effectively solve problems. You will learn techniques for extracting good information from a large

amount of data, as well as help break large, seemingly unmanageable problems down into

achievable parts.

Course Outline: Steps in Problem Solving

List the attributes of the problem

Look at the problem from more than one perspective

Extract maximum information from facts

Expand the boundaries of the problem

Think outside the box for solutions

Tools and techniques to solve problems: SWOT analysis, Risk analysis, Cause & Effect Diagrams

and decision-making matrix.

Course Outcomes:By the end of the course, participants will be able to:

Build and expand decision making, critical thinking and creative problem solving skills

Use traditional and creative tools for identifying causes and generating solutions

Employ creativity and lateral thinking as business tools

Analyse and solve actual problems facing them at work

Gain confidence in asking the 'right questions' and overcoming the stress of making complex

decisions

Demonstrate and build credibility with upper management

Develop strategic approaches to problem solving and decision making


Who should attend?This training is suitable for all top and middle level management staff within your organisation.

26

3. EMOTIONAL INTELLIGENCE

Overview:

Emotional intelligence is the ability to identify and manage your own

emotions and the emotions of others. It is generally said to include

three skills: emotional awareness; the ability to harness emotions and

apply them to tasks like thinking and problem solving; and the ability

to manage emotions, which includes regulating your own emotions

and cheering up or calming down other people. Emotional

Intelligence is increasingly critical as a skill set. Emotional Intelligence

strategies combined with native intelligence increase our ability to

successfully manage the constant challenges from customers or

clients and our business associates.

Course Outline:

Emotional intelligence: getting a different smart

Introducing emotional competencies

Benefits of emotional intelligence.

Core skills required to practise emotional intelligence

Interpreting and managing your emotions.

Use of the right language. (Verbal and non-verbal

communication)

The five Competencies of Emotional Intelligence: Self-

Awareness, Self-Regulation, Self-Motivation, Empathy, Effective

Relationships

Applying the Competencies

Choice and Control Model

Outcome Thinking

Dealing with Individual Challenges

Action Plan

Course Outcomes:

Define Emotional Intelligence (EQ).

Identify the benefits of emotional intelligence.

Learn the four core skills required to practice emotional

intelligence.

Define and practice self-management, self-awareness, self-

regulation, self-motivation and empathy.

Successfully communicate with others in a non-verbal manner.

Verbally communicate with others. Interpret and manage your

emotions.

Master tools to regulate and gain control of one’s own

emotions.

Articulate your emotions using the right language. Balance

optimism and pessimism.

Effectively impact others.

Relate emotional intelligence to the workplace.

Use the concepts and techniques in the workplace.


Who should attend?Individuals who will benefit from this course include those who wish to

accomplish increase deliberateness in making decision, temper

negative responses to distressing situations, and improve their conflict

management and communication skills. It is suitable for all

employees regardless of their level in the organisation.

SOFT SKILLS TRAINING

27

SOFT SKILLS TRAINING 4. PRODUCTIVITY AND TIME MANAGEMENT.

Overview:This high-energy, one day training program explains the fundamentals of time management:

understanding the value of time, using proven ways to get the most out of a day, balancing

work and home, eliminating time wasters, conquering procrastination, and more.

Course Outline:At this program's conclusion, participants should be able to:

List barriers to successful time management.

Understand and demonstrate the use of to-do lists and the ABC prioritization technique.

Write SMART goals and explain their benefit.

Demonstrate how to say "no."

Delegate tasks and assignments.

Proven Time Tools That Work

Eliminating Time Wasters for Good

Tips and tools to handle procrastination

Prioritizing your tasks and To – Do list

Work – Life balance: Managing your home life better

Develop an action plan for better use of time.

Begin implementing goals created during the session.

Course Outcomes:This productivity and time management course will:

• Help participants identify the factors that prevent them from effectively managing their

time.

• Introduce techniques for determining what is important and what is not and tools for

keeping track of tasks.

• Provide language for saying “no” and effectively delegating tasks to others.

• Prepare participants to run efficient and effective meetings.


Who should attend?This training is suitable for all top and middle level management staff within your organisation.

5. TEAM BUILDING

Overview:

This course was designed to teach team leaders and managers

about team dynamics and how to manage a team to optimum

performance and productivity. The following outline highlights

some of the course's key learning points. As part of the training

program, we will modify content as needed to meet your business

objectives.

Attendees will learn about:At this program's conclusion, participants should be able to:

Describe the team-building process (Forming, Storming,

Norming, and Performing).

Identify elements of a successful team

Explain the four basic behavioural styles and how to

manage each.

Demonstrate effective listening skills.

Identify trigger words and phrases.

Offer solid tactics for communicating better within the

team.

Identify team strengths and opportunities for improvement.

Provide a practical overview of team dynamics.

Give each participant insight about his or her style and the

styles of others on the team.

Provide multiple exercises to allow for self-discovery and

frank conversations.


Who should attend?This training is suitable for all top and middle level management

staff within your organisation.28

SOFT SKILLS TRAINING 6. STRATEGIC PLANNING

Overview:This workshop offers a framework for deciding a strategic direction and

identifying short-term and long-term goals. The program begins with an

assessment of the organization’s current state and continues with a

discussion about the data points by which performance can be

monitored and measured. Next, the course looks at the organization’s

current mission, vision, and values and the extent to which each is

relevant to the daily work of most employees. Following that exercise,

the group will make any necessary modifications to its mission, vision,

and values, in order to ensure a clear line of sight between daily tasks

and the organization’s strategic direction.

Course Outline:• Assessing the Present: Understanding Current Conditions

• Taking Measures: Data Points and Choosing What’s Important to

Monitor

• Confirming Mission, Vision, and Values: Deciding True North

• From Here to There: Creating the Plan

• What If?: Scenario Planning

• What’s Next: Confirming the Plan and Ensuring Effective Execution

By the conclusion of this strategic planning course, participants should

have an understanding of the strategic-planning process and a draft

of a strategic plan. They should also know the steps that must happen

for a plan’s successful execution and the systems available to monitor

progress.


Who should attend?This training is suitable for all top-level management staff within your

organisation.

7. INTERPERSONAL SKILLS

Overview:This course gives participants an understanding of the factors that contribute to

effective communication in a variety of contexts and situations. It provides a

foundation and skills for dynamic interpersonal relationships, especially within a

workplace environment.

Outline: Types and impact of interpersonal relationships

Self-awareness

Effective communication styles to manage workforce diversity

Establishing positive workplace interpersonal communication for rapport

building

Working through conflict and managing difficult people

Learning Outcomes:• Understand the types and impact of interpersonal relationships.

• Develop interpersonal skills for personal and team effectiveness.

• Manage emotions of self and others for positive relationship.

• Build positive interpersonal communication skills.

• Improve non-verbal communication to read others easily and accurately.

• Work with people whose personalities and communication styles are

different from you.

• Increase your people power to connect and rapport with people effortlessly.

• Deliver criticism and solve conflict in a constructive manner.

• Handle diverse and difficult people with less stress and more understanding.

• Identify and eliminate interpersonal habits in your personal action plan.


Who should attend?Individuals who want to enhance their performance by improving their working

relationships.29

8. BUSINESS ETIQUETTE.

Overview:

Business etiquette training course will improve your staff’s understanding of exactly

what professional etiquette is, and with some customisation, introduce them to the

expected levels of etiquette in your organisation. As participants, your staff will learn

how to conduct themselves more professionally, communicate more effectively and

acquire the tools to create that all important first impression.

Course Outline:

• What are manners and why do they matter?

• What is etiquette?

• Components of business etiquette

• The Case for Business Etiquette

• Impressions

• The Hand Shake, Polite Conversation, Personal Style

• “Netiquette” – etiquette on the Internet

• Email Etiquette

• Social Media Etiquette

• Global Business Etiquette

• Social Business Etiquette

• Dining Etiquette

• Dealing with Challenges Professionally

• Personal Etiquette

• Common Ethical Dilemmas


Who should attend?Business professionals and team members of all level, personnel officers, public

relations professionals, event’s organizers, personal assistants, employees in the

hospitality business and all those whose position requires dealing and interacting with

important persons in both government and private sectors.

9. COMMUNICATION SKILLS

Overview:

The communications skills covered in this course will

increase your ability to exercise choice and control

for every type of conversation, influence and

improve quality of relationships and productivity.

Outline:

Setting communication objectives

Roles in communication

The Communication Process

Barriers to Effective communication

Communication Skills

Influencing

Challenging Situations, Understanding and

Managing Conflict

Communication Strategy Model - GTCM

Course Fee:


Who should attend?

Individuals, Managers or Team leaders, whose

success depends on their ability to communicate

clearly, to be understood and to influence how

another person performs, and create positive

working relationships.


30

10.TRAIN THE TRAINER

Overview:In this workshop participants will learn how to recognise the different learning

requirements of employees and how to develop training strategies and delivery

methods that will actually make a difference in the workplace.

Course Outline:• Examination of the psychology of how adults learn

• Types of training methods and styles

• An introduction to training needs analysis

• Training design

• Instructional writing

• Presentation skills

• Practical Exercises

Course Outcome:Upon course completion, participants will be able to:

• Understand why and when training is necessary

• Accurately target training

• Identify specific training objectives and outcomes

• Prepare a training session or program

• Determine the best methods of delivering

• Design and develop interactive activities, resources and relevant assessment

tools

• Deliver creative training presentations


Who should attend?This course will be of benefit to people who are new to training or people who

have found themselves carrying out training with no or little previous development

in train the trainer. It is also ideal for managers and the management team as they

will be required to train their subordinates from time to time.

11.BUSINESS ETHICS

Overview:Every day key decisions are made about how resources are used and

consumed in the enterprise. The ethical imperative is to ensure that

resources are used in the most appropriate way within the context of the

organisation and the broader context of the organisation in the

community. Ethics should maintain a positive effect on the employees’

surroundings, creating an atmosphere of decision making that fosters

help and not harm. This course will pose a series of questions that will form

the basis of a practical ethical framework.

Course Outline: Understand business ethics and the importance of ethical

standards and culture

Understand the business case for an ethics and professionalism

programme

Discuss the current global trends in ethics, current issues companies

face and which the public are concerned about

Receive practical tools to implement ethical values and culture

within their teams

Apply best practice regarding code of conduct

Recognize and avoid conflicts of interest

Employee crime & whistle-blowing

Identify and resolve ethical dilemmas

Understand the legal and compliance framework

Understand corporate social responsibility


Who should attend?The target audience for this training seminar is employees of all levels.


31

10.TRAIN THE TRAINER

Overview:In this workshop participants will learn how to recognise the different learning

requirements of employees and how to develop training strategies and delivery

methods that will actually make a difference in the workplace.

Course Outline:• Examination of the psychology of how adults learn

• Types of training methods and styles

• An introduction to training needs analysis

• Training design

• Instructional writing

• Presentation skills

• Practical Exercises

Course Outcome:Upon course completion, participants will be able to:

• Understand why and when training is necessary

• Accurately target training

• Identify specific training objectives and outcomes

• Prepare a training session or program

• Determine the best methods of delivering

• Design and develop interactive activities, resources and relevant assessment

tools

• Deliver creative training presentations


Who should attend?This course will be of benefit to people who are new to training or people who

have found themselves carrying out training with no or little previous development

in train the trainer. It is also ideal for managers and the management team as they

will be required to train their subordinates from time to time.

11.BUSINESS ETHICS

Overview:Every day key decisions are made about how resources are used and

consumed in the enterprise. The ethical imperative is to ensure that

resources are used in the most appropriate way within the context of the

organisation and the broader context of the organisation in the

community. Ethics should maintain a positive effect on the employees’

surroundings, creating an atmosphere of decision making that fosters help

and not harm. This course will pose a series of questions that will form the

basis of a practical ethical framework.

Course Outline: Understand business ethics and the importance of ethical standards

and culture

Understand the business case for an ethics and professionalism

programme

Discuss the current global trends in ethics, current issues companies

face and which the public are concerned about

Receive practical tools to implement ethical values and culture

within their teams



Employee crime & whistle-blowing



Understand corporate social responsibility


Who should attend?The target audience for this training seminar is employees of all levels.


32

11.CUSTOMER SERVICE

Overview:

Customer service skills training is specifically designed to

develop the participants’ skills and behaviours to offer

exceptional customer care. It also empowers participants to

provide effective solutions to customer facing problems, when

they arise.

Course Outline:

• What is great customer service?

• Handling customer enquiries

• Establishing customer needs and responding to requests

• Questioning

• Active listening

• Handling work based customer requests

• Identifying challenging customer requests

• Responding to challenging customer requests

assertively

• Service recovery

• Turning disappointment into delight

• Identifying the nature of customer complaints

• Responding to customer complaints

• Introducing colleagues to resolve customer service

issue

• Complaint handling practice

• Building customer relationships

• Next steps

Course Fee:


Who should attend?

This course is ideal for anyone seeking training in customer

service and customer care. It is also ideal for employees who

are customer facing or on customer support roles, who want to

develop their customer service skills and behaviours.


33

2018 SOFT SKILLS PUBLIC TRAINING CALENDAR

34

S/NO COURSE VENUE DATE DURATION1 PRESENTATION SKILLS LAGOS

ABUJA

PORT HARCOURT

MARCH 21st – 22nd

JULY 27th – 30th


2 DAYS

2 EMOTIONAL INTELLIGENCE LAGOS

ABUJA

PORT HACOURT

JULY 3rd – 4th



2 DAYS

3 PROBLEM SOLVING PORT HARCOURT

ABUJA

LAGOS

JANUARY 11th – 12th

MARCH 19th – 20th

OCTOBER 30th – 31st

2 DAYS

4 PRODUCTIVITY AND TIME MANAGEMENT LAGOS

ABUJA

PORT HARCOURT

APRIL 16th

SEPTEMBER 10th

NOVEMBER 5th

1 DAY

5 TEAM BUILIDNG LAGOS

ABUJA

MARCH 5th

JUNE 25th – 26th

2 DAYS

6 STRATEGIC PLANNING LAGOS

ABUJA

MARCH 28th – 29th


2 DAYS

7 INTERPERSONAL SKILLS LAGOS

ABUJA

APRIL 18th – 19th

JUNE 4th – 5th

2 DAYS

8 BUSINESS ETIQUETTE LAGOS

ABUJA

MARCH 14th–15th,



2 DAYS

9 COMMUNICATION SKILLS PORT HARCOURT

ABUJA

LAGOS

MAY 7th – 8th



2 DAYS

10 TRAIN THE TRAINER LAGOS

ABUJA

PORT HARCOURT

JULY 6th – 7th

JULY 12th – 13th

JULY 23rd – 24th

2 DAYS

2018 SOFT SKILLS PUBLIC TRAINING CALENDAR

S/NO COURSE VENUE DATE DURATION11 BUSINESS ETHICS LAGOS

ABUJA

PORT HARCOURT

APRIL 23rd 24th

AUGUST 2nd – 3rd


2 DAYS

12 CUSTOMER SERVICE LAGOS

ABUJA

MARCH 12th – 13th

NOVEMBER 23rd – 24th

2 DAYS

35

Overview:These days, it’s impossible to avoid Office software in

many areas of the business world. Regardless of the

role, a good knowledge of Microsoft Office

applications is very important. In these courses, you

will learn how to use Microsoft Office applications to

create and edit simple documents; format

documents; add tables and lists; work with formulas

in Excel; add design elements and layout options;

and proof read documents, among its other

functions.

Who should attend?These courses are ideal for anyone seeking training

in Microsoft office applications. It is useful to

beginners and staff members who need a refresher

course.

1. MICROSOFT WORD

Course Outline: Getting Started with Word

Formatting Text and Paragraphs

Working More Efficiently

Managing Lists

Adding Tables

Inserting Graphic Objects

Controlling Page Appearance

Preparing to Publish a Document


MICROSOFT OFFICE TRAINING

36

3. MICROSOFT POWER POINT

Course Outline: Getting Started with PowerPoint

Developing a PowerPoint Presentation

Performing Advanced Text Editing Operations

Adding Graphical Elements to Your Presentation

Modifying Objects in Your Presentation

Adding Tables to Your Presentation

Adding Charts to Your Presentation

Preparing to Deliver Your Presentation


MICROSOFT OFFICE TRAINING

2. MICROSOFT EXCEL

Course Outline: Creating a Microsoft Excel Workbook

Entering Data in Microsoft Excel Worksheets

Formatting Microsoft Excel Worksheets

Using Formulas in Microsoft Excel

Working with Rows and Columns

Editing Worksheets

Printing Microsoft Excel Worksheets


5. MICROSOFT OUTLOOK

Course Outline: Getting Started with Outlook

Formatting Messages

Working with Attachments and Illustrations

Customizing Message Options

Organizing Messages

Managing Your Contacts

Working with the Calendar

Working with Tasks and Notes


4. MICROSOFT ACCESS

Course Outline: Getting Started with Access

Working with Table Data

Querying a Database

Using Forms

Generating Reports

Designing a Relational Database

Sharing Data Across Applications


37

2018 MICROSOFT OFFICE PUBLIC

TRAINING CALENDAR

S/NO COURSE VENUE DATE DURATION

1. MICROSOFT WORD LAGOS

ABUJA

PORT HARCOURT

MARCH 22nd – 3rd



2 DAYS

2. MICROSOFT EXCEL LAGOS

ABUJA

JULY 17th – 19th

SEPTEMBER 21st – 23rd


3 DAYS

3. MICROSOFT POWERPOINT PORT HARCOURT

ABUJA

LAGOS

MARCH 26th

OCTOBER 29th

1 DAY

4. MICROSOFT ACCESS LAGOS

ABUJA

PORT HARCOURT

APRIL 12th – 14th


NOVEMBER 21st – 23rd

3 DAYS

5. MICROSOFT OUTLOOK LAGOS

ABUJA

MARCH 30th

JUNE 1st

OCTOBER 30th

1 DAY

38

1. LINE MANAGEMENT COURSE

Overview:This two-day line management course is designed for new line

managers to help them understand and carry out their new role.

This is a practical course, which will leave them feeling more

confident in their ability to manage others.

Course Outline:• What is this new role as a line manager?

• Managing the transition and change process from being

managed to managing

• Communicating as a line manager

• Performance management and development

• Characteristics of high performance teams

• Coaching and Motivating

• Introduction to conflict management

• Effective delegation

Course Outcome:This management skills training course will:

• Help participants pinpoint their strengths and development

opportunities.

• Prepare managers to lead people with a variety of behavioural

styles.

• Provide participants with an opportunity to practice their

delegation, coaching, and performance feedback skills.

• Provide a forum to discuss strategies for dealing with

challenging situations and difficult employees.


Who should attend?This course is ideal for Middle-level Managers and Team Leaders

MANAGEMENT AND SALES TRAINING 2. TEAM MANAGEMENT

Overview:This dynamic training program is designed for managers who delegate to traditional teams

and for those who supervise blended teams whose members include direct reports, tricky

dotted- line reports, "temporary loans," and virtual teams. Through hands-on activities and

practice exercises, participants will learn how to better focus on the fundamental

components of delegating effectively, setting goals, giving performance feedback, and

providing growth opportunities.

Course Outline:• The basics of group dynamics

• Delegation done right

• Goal setting for peak performance

• Delivering performance feedback

• Skills for drawing out better responses

• A model for better listening

• Dealing with challenging personalities and situation

• Providing support and encouragement to your team

• Providing constructive feedback

• Follow up on goals and workgroup targets with subordinates.

Course Outcome:• Recognize their strengths and growth opportunities as managers

• Capitalize on their style for more effective communication

• Delegate tasks to others

• Set SMART goals for themselves and others.

• Illustrate the impact of body language and vocal tones on communication

• List tactics for dealing with difficult behaviours

• Effectively run a business meeting

• Develop an action plan to improve their supervision skills.


Who should attend?This course is ideal for Middle and Top-level management

39

3. CHANGE MANAGEMENT COURSE

Overview:This practical course investigates the main theories and underpinning

principles of the process of managing change. It enables a detailed

examination of where the organization is currently positioned; where it wants

to go, and how it is going to get there. A wide range of tools are discussed

and practiced in relation to individual, group and organizational change. All

participants are encouraged to bring with them their own experiences and

plans so that strategies can be developed for intervention in the workplace.

Course Outline:• Strategic planning

• Systems thinking

• Gap analysis

• Force-field analysis

• Scenario planning

• Stakeholder mapping

• Options for change

• Surfacing problems

• Process consulting

• Organizational development

• The learning organization questionnaire

Course Outcome:

At this program's conclusion, participants should be able to:

• Describe various ways people react to change.

• The three phases of William Bridges' change cycle

• How to build your change implementation strategy

• Implement best practices for driving culture shifts.

• Avoiding common organizational transformation pitfalls.


Who should attend?This course is particularly suitable for top level management

MANAGEMENT AND SALES TRAINING 4. COACHING SKILLS FOR MANAGERS

Overview:In this course, delegates would learn the essential skills to coach people for

improved performance. You will learn how effective managers use coaching to

establish clear expectations and accountability, how to assess performance, and

how to conduct coaching conversations that build awareness and get results.

Throughout the courses, you will apply insights about management and

coaching to develop your own coaching practice and tools.

Course Outline:• The coaching process

• Types and sources of feedback in the workplace

• Elements of a good feedback

• Assessing performance issues

• Coaching based on performance and personality

• Key skills needed to be an effective coach

• Balancing coaching vs management

• Difference between coaching and mentoring

• How to choose a coaching framework suited to you and your team

• Coaching Tools

• Practical coaching sessions in pairs

Course Outcome:• Identify the qualities of an effective coach; and build a coaching foundation

and plan a coaching strategy.

• Motivate employees by identifying their individual personality types; and build

trusting coach-employee relationships.

• Work through the coaching process of communicating expectations and

goals, and evaluating employee performance.

• Support your coaching style by conducting productive face-to-face meetings

and confrontations.



40

5. CONFLICT MANAGEMENT

Overview:

In this practical course, delegates would be introduced into the concept of

conflict management and resolution. The knowledge gained from this course

can be applied in teams, among managers, with clients and externals of the

company.

Course Outline:• Understanding Conflict

• Different types of conflict

• How to resolve disagreements effectively.

• Causes and outcomes of conflict

• Conflict management framework

• Common conflict handling styles

• Managing Negotiations

• The Five Stages of Negotiation

• Negotiation Strategies and Avoiding Common Mistakes

• Third-Party Negotiations including mediation and arbitration

• Ethical and Cross-Cultural Negotiations

• Negotiation Tips and processes

• Practical scenarios to resolve

Course Outcome:• Understand how the skills and strategies for managing conflict can be

applied to common workplace scenarios

• Understand a general framework for analysing and resolving conflict

• Describe a set of common communication skills and how they apply

• Bridge the gap between ‘knowing’ and ‘doing’ so that you can put the

skills into practice in your own life.


Who should attend?This course is particularly suitable for top and middle level management

MANAGEMENT AND SALES TRAINING 6. DIPLOMACY

Overview:In this course, delegates would learn the essential skills needed for

diplomatic assignments and handling dicey scenarios. The knowledge

gained from this course can be applied among managers, with

clients/partners and externals of the company. The course would also

include practical sessions where key skills are put to test and delegates learn

about their application in real life.

Course Outline:• Art of tact and diplomacy

• Communication skills for diplomacy

• Mediation skills

• Information management

• Public diplomacy

• Diplomatic strategy planning

• Risk Assessment and mitigation

• International negotiations

Course Outcome:• Understand the concept of diplomacy and its applications in business

• Practise the basic skills needed for a successful diplomatic mission

• Devise well suited strategy to scenarios


Who should attend?This course is particularly suitable for top and middle level management who

work in international organizations, non-governmental organizations,

government institutions, diplomacy, global business and economy, think

tanks, public relations, and international negotiations.

41

7. DECISION MAKING

Overview:In this course, delegates would learn the elements that make up

a good decision and the process involved with following through

with a decision.

Course Outline:• The decision making process

• Types of decision making

• Decision making as a manager

• Applications in goal planning and strategy planning

• Top down vs Bottom Up Decision making

• Conflict resolution and decision making

• Communicating decisions within the company

• Implementing decisions within your team or company

Course Outcome:At this program's conclusion, participants should be able to:

• Define what decision-making process is suitable for your team

or company.

• Understand how to make decisions and implement them


Who should attend?This course is particularly suitable for top and middle levelmanagement

MANAGEMENT AND SALES TRAINING

8. PERFORMANCE MANAGEMENT

Overview:In this course, delegates would understand performance

management methods and tools available to them for

practice.

Course Outline:• Concept of performance management

• Role of managers in performance management

• Benefits of a good performance management system

• Linking individual performance with organization goals

• Tools for performance management

• Giving feedback with performance management

Course Outcome:• Understand the role of performance management in

teams

• Familiarize with tools available for performance

management



42

9. MANAGING THE MANAGER(S)

Overview:In this course, delegates would learn the best tools for supporting

the managers in their roles and assisting them to leading their

team to optimum performance

Course Outline:• Leadership development model for managers

• Support and training for managers

• Performance review for managers

• Managing mangers towards working as one team

• Tips to managing managers


• Define coaching and identify the qualities of an effective

coach; and build a coaching foundation and plan a

coaching strategy.

• Motivate employees by identifying their individual personality

types; and build trusting coach-employee relationships.


Who should attend?This course is particularly suitable for top and middle levelmanagement


10. TALENT MANAGEMENT

Overview:In this course, delegates would understand the talent

management processes and how to plan for talent

development in their organization. They would also

understand how to use talent management tools to

improve performance

Course Outline:• Defining talent management

• Talent management processes

• Process of identifying and hiring good talent

• Developing talent using talent management tools

• Performance management

• Talent retention and succession planning



43

11. MANAGING REMOTE TEAMS

Overview:In this course, delegates would understand the dynamics

of virtual teams and how best they can be managed for

optimum performance. Such teams would generally refer

to a team where its members cannot operate physically

from the same location.

Course Outline:• Skills and attitude to look for when forming a virtual

team

• Managing team dynamics for a virtual team

• Tools to manage performance


Who should attend?This course is particularly suitable for top levelmanagement who work with teams in different physicallocations


12. CRISIS MANAGEMENT

Overview:In this course, delegates would crisis management methods and

tools available to them for practice.

Course Outline:• What is a Crisis?

• What is Crisis Management?

• Crisis Management plan at the workplace

• The Crisis Management Team

• Role of HR

• What Next?

Course Outcome:• Understand the different types of crisis that could arise at the

workplace

• Create a crisis management plan that can be understood by

everyone in the company

• Understand the role of the crisis management team and HR

staff in identifying and resolving crisis


Who should attend?This course is particularly suitable for top and middle level management, HR staff and key team leaders in the organization44

13.RELATIONSHIP SELLING

Overview:This training is specifically designed for individuals who have

roles in sales. It introduces participants to the fundamentals of

needs-based relationship selling skills. Today’s customers are

better informed and more aggressively targeted by your

competition than ever. So selling to your customers in a way

which demonstrates that you value their business and that you

will make every effort to build a long-term, mutually beneficial

relationships which are supported by exceptional products

and outstanding service will give you a competitive

advantage.

Course Outline:• Your Organization’s approach to selling

• A look at the sales process

• Translating product knowledge into sales-oriented product

fluency

• The Customer-Focused Selling Process

• Building multiple-product relationships

• Connecting with customers

• Clarifying customer needs and expectations

• Conveying solutions and options

• Overcoming objections

• Closing techniques

• Developing high potential prospect lists

• Developing and implementing sales plans

• Personal Action Plans


• Demonstrate increased confidence with their selling role.

• Apply needs-based relationship selling approaches upon

return to the job.

• Identifying potential sales opportunities.

• Determine customer needs and link these needs to specific

products/services.

• Ask for the business.

• Provide greater support to organizational sales efforts.

• Handle sales objections/complaints

• Build a personal action plan.


Who should attend?This training is suitable for sales representatives in yourorganisation.


45

14.PROPOSAL WRITING

Overview:

Business proposal are an integral part of winning new business. A

good proposal doesn’t just outline what a product or service

does, but also leaves the reader believing that it is the only

logical choice. This proposal writing course will help with winning

new businesses and standing out from the crowd.

Course Outline:

• Understanding Proposals

• Preparation and Planning

• Creating an Outline

• Elements of Proposal

• Proposal Narrative

• Needs Analysis

• Project Description

• Budget and Costs

• Organization Information

• Executive Summary

• Appendices and Supporting Materials

• Packaging the Proposal

• Writing Tips

• Readability Check

• General Hints

• Proofreading and Editing

• Post Proposal Writing

Course Outcome:

• Understand the proposal writing process

• Identify and create different types of proposals

• Identify the purpose of a proposal Identify the audience

• Perform a needs analysis

• Write a goal statement

• Use the proper format for proposal writing

• Create a framework

• Understand the importance of details and focus on them

• Identifying resources online and offline for research

• Organising information masterfully

• Use persuasive writing techniques

• Review spelling and grammar

• Constructing words, sentences and paragraphs brilliantly

• Check the readability of a proposal Proofread and edit

• Provide a professional look and feel to a proposal


Who should attend?This training is suitable for sales representatives in your

organisation or those saddled with the responsibility of responding

to RFP’s as will give them a comprehensive understanding and

the use of writing tools that result in the creation of excellent

business proposals for both internal and external customers.


46

MANAGEMENT AND SALES TRAINING 15. SELLING SKILLS

Overview:This training programme introduces participants to tools and techniques for

selling, in a way that makes it easy for buyers to buy. It’s designed to build

confidence when making the initial contact with the potential client or

customer.

Course Outline:• The psychology and principles of selling

• First impressions

• Building trust and rapport and customer loyalty

• Questioning and listening to uncover customer needs

• Handling concerns and objections

Course Outcome:By the end of the full two-day training course, the participants will have:

• Understood how customers buy and the sales process to match the

buying cycle

• Created a great first impression and professional opening to a sales

conversation

• Demonstrated how to build rapport with a customer to cement a trusting

relationship

• Demonstrated how to listen effectively and to ask questions to uncover

customer needs and opportunities

• Acquired some successful strategies for handling customer concerns

and objections


Who should attend?This training course is designed for any sales executives or newly appointed

salesperson who wants to master the art of fundamental selling skills. Also for

sales professionals who want to refresh their sales skills.

16.LEAN SIX SIGMA TRAINING (YELLOW BELT)

Overview:Get involved with Lean Six Sigma and get qualified with our Lean Six Sigma

Yellow Belt Training Course. Learn the basics of Define, Measure, Analyse,

Improve and Control (DMAIC) and problem solving processes and gain

confidence in using these tools every day. As a Yellow Belt you will have a

good introduction to the Six Sigma theory and be able to contribute to

Green Belt projects within your organization. Play your part in achieving

operational and transactional improvements to save time and money and

boost customer service delivery.

What you will learn• Gain an overview of Six Sigma and how to use basic problem solving tools

• Understand DMAIC for operational and transactional processes

• Learn how to use data and basic statistics

• Be confident in sharing ideas and carrying out plans

• Boost professional development and gain recognition

How you will benefit:• Broaden the Six Sigma knowledge base across your business

• Be confident that your DMAIC and problem solving projects are effective

• Share understanding across your business of where and how to make

improvements

• Improve efficiency, save time, cut costs and boost customer satisfaction

• Encourage professional development and motivate employees


Who should attend?This course is recommended for:

• Businesses implementing Six Sigma who want to involve all employees

• Those who want an introduction to Six Sigma

• Those who want to broaden their knowledge of Six Sigma

47

MANAGEMENT AND SALES TRAINING 17.LEAN SIX SIGMA TRAINING (GREEN BELT)

Overview:Lean Six Sigma is a methodology and toolkit that can drastically improve your

business performance and processes. Whether you are in manufacturing or

services, Lean Six Sigma can help you to eliminate waste, reduce defects,

increase quality and improve your profitability by focusing on process areas

that add value. This hands-on Lean Six Sigma Green Belt training course

provides a through working understanding of the Define Measure Analyse

Improve and Control (DMAIC) model which is the foundation for Six Sigma

projects. Delegates leave our Lean Six Sigma Green Belt training course with

the knowledge required to identify, scope and run effective Six Sigma

projects that drive continuous improvement for your organisation.

Learning Objective:• Understanding of the concepts, implementation & objectives of Six Sigma

• Ability to use a structured approach to process improvement

• Ability to use DMAIC (Define, Measure, Analyse, Implement and Control)

methodology

• Skill to predict, prevent and control defects in a process

• Understanding of the elements of waste

• Skill to achieve sustainable quality improvement through process

improvement

• Understanding of the tools of process discovery

• Understanding of variation in processes

• Skill to reduce variation in processes and achieve predicted outcomes

• Ability to identify, measure and analyse process potential

• Usage of inferential statistics

• Usage of hypothesis testing

• Understanding when to use which Six Sigma methodology

• Ability to use Capability Analysis to control processes

• Knowledge of the interdependence of Lean tools

• Skill to prevent, identify and control defects

• Understanding and use of statistical process control

• Skill to train, document, monitor, respond, and align systems

• Skill to provide sustainable and cost-effective improvement in processes

Learning Outcome:By the end of the full two-day training course, the participants will be able to:

• Add business and analytical skills to their individual’s competencies

• Learn how to effectively manage process activities and boosts

performance

• Solve business and quality problems

• Improve their decision making capabilities

• Contribute to the overall performance of the enterprise

• Improves their workflow and processes

• Give the organization a competitive edge

• Save the organization cost

• Remove all sorts of waste from their processes

• Run all projects in a standardized way following the same process –

DMAIC

• Increase customer satisfaction.

• Increase customer loyalty.

• Improve organizational bottom line.

• Fosters better partnerships with stakeholders.

• Stand you out amongst contemporaries

• Improve their self confidence

• Improve their ability to speak with facts and data


Who should attend?This program is for Quality Analysts, Process Improvement Experts, Program

Managers, Project Leaders, Project Managers, Business Analyst, Internal

consultants, and others who want to learn the Six Sigma methodology and

apply it to make breakthrough improvements in performance in their

organization.

48

18.LEAN SIX SIGMA TRAINING (BLACK BELT)

Overview:Lean Six Sigma Black Belt Training Program gives candidates the skills and

knowledge they need for the exceptional leadership of business

improvement projects. No matter where in the world you are located,

nothing distinguishes you from your peers and impresses your superiors like

the unique ability to strengthen your company’s bottom line. Through the

action learning six sigma program, you’ll learn to improve processes that

deliver results, while gaining valuable skills that can be applied

immediately on the job. Not only do six sigma professionals earn more

money, they enjoy tremendous job security.

Course outline:• Define Phase Define Opportunity – What is important?

• Validate business opportunity

• Document and analyse processes

• Define customer requirements

• Build effective teams

• Introduce statistical software

• Measure Phase Measure Performance – How are we doing?

• Determine what to measure

• Manage measurement

• Evaluate variation

• Evaluate measurement systems

• Determine process performance

• Analyse Phase Analyse Opportunity – What is wrong?

• Analyse potential root causes

• Implement comparative methods

• Conduct sources of variation studies

• Apply failure mode and effects analysis

• Conduct design of experiments

• Generate improvement ideas

• Evaluate and select solutions

• Improve Phase: Apply Response Surface Methodology

• Present recommendations

• Implement change

• Control Phase Control Performance – How do we guarantee

performance?

• Develop and execute pilot plan

• Plan and implement solution

• Implement process control

• Integrate processes

• Close project and recognize team

Learning Outcome:At the end of this five day course, participants will be able to:

• Use proven Six Sigma problem solving methods and statistical tools.

• Master processes for collecting and analysing data

• Lead and coach quality improvement initiatives

• Analyse process parameters using statistical and non-statistical

techniques

• Apply lean Six Sigma in any type of business or industry.


Who should attend?Quality technicians, supervisors and managers, Plant managers, Directors

and managers of engineering, Vice presidents or managers of customer

service, Operations managers, Vice presidents of manufacturing, Directors

and managers of patient services, Patient quality managers, CFOs,

President.


49


19.ETHICS AND PROFESSIONALISM IN THE

WORKPLACE – SALES LEADERS VERSION

Overview:This course seeks to empower your sales leaders with a proper

understanding of how to conduct business ethically, while

upholding your organization’s core values. This course educates

sales leaders on the basics of ethical marketing, advertising, and

sales techniques. It covers laws that apply to both sales and

marketing professionals and provides essential compliance

guidelines. It explores what business ethics means, why it is

important and how it is made to work in companies and other

organisations. Your sales leaders will be armed with the necessary

tools to foster an environment where they feel more secure,

motivated, and most importantly, completely comfortable

seeking help when they experience an ethical dilemma.

Attendees will learn about: Understand business ethics and the importance of ethical

standards and culture

Understand the business case for an ethics and

professionalism programme

Discuss the current global trends in ethics, current issues

companies face and which the public are concerned

about

Receive practical tools to implement ethical values and

culture within their teams



Apply the principles of ethical marketing and advertising

Distinguish and apply ethical sales techniques



Understand social responsibilities of the company

Develop professional attitude to work

Course ContentI. What is Ethics?

II. Implementing Workplace ethical and professional culture

III. Ethical Marketing and Advertising

IV. Unethical Behaviour

V. Corporate Social Responsibility

VI. Legal Framework and Compliance


Who should attend?Sales Managers and Sales Directors

50


1 LINE MANAGEMENT LAGOS

ABUJA

PORT HARCOURT

MARCH 7th – 8th

JULY 27th – 30th


2DAYS

2 MANAGEMENT LAGOS

ABUJA

PORT HACOURT

JULY 16th – 17th


DECEMBER 20th – 21st

2 DAYS

3 CHANGE MANAGEMENT PORT HARCOURT

ABUJA

LAGOS

JANUARY 10th – 11th

MARCH 22nd – 23rd

OCTOBER 2nd – 3rd

2 DAYS

4 COACHING SKILLS FOR MANAGERS LAGOS

ABUJA

PORT HARCOURT

APRIL 13th – 14th



2 DAYS

5 CONFLICT MANAGEMENT LAGOS

ABUJA

MARCH 26th – 27th

JUNE 7th – 8th

2 DAYS

6 BUSINESS DEVELOPMENT TRAINING

FOR PROFESSIONALS

LAGOS

ABUJA

MARCH 12th – 13th


2 DAYS

7 DIPLOMACY LAGOS

ABUJA

APRIL 25th – 26th

JUNE 11th – 12th

2 DAYS

8 PERFORMANCE MANAGEMENT LAGOS

ABUJA

MARCH 8th – 9th


2 DAYS

9 MANAGING THE MANAGER(S) PORT HARCOURT

ABUJA

LAGOS

MAY 10th – 11th



2 DAYS

2018 MANAGEMENT AND SALES PUBLIC TRAINING

CALENDAR

51


10 TALENT MANAGEMENT LAGOS

ABUJA

PORT HARCOURT

JULY 19th – 20th

JULY 23rd – 24th

JULY 25th – 26th

2 DAYS

11 MANAGING REMOTE TEAMS LAGOS

ABUJA

PORT HARCOURT

APRIL 3rd – 4th

AUGUST 6th – 7th


2 DAYS

12 CRISIS MANAGEMENT LAGOS

ABUJA

MARCH 12th – 13th


2 DAYS

13 RELATIONSHIP SELLING LAGOS

ABUJA

AUGUST 2nd – 3rd


2 DAYS

14 PROPOSAL WRITING LAGOS

ABUJA

PORT HARCOURT

JULY 19th – 20th



2 DAYS

15 SELLING SKILLS LAGOS

ABUJA

PORT HARCOURT

JULY 3rd – 4th



2 DAYS

16 LEAN SIX SIGMA TRAINING (YELLOW

BELT)”

LAGOS

ABUJA

JULY 19th – 25th

AUGUST 27th – 31st

5 DAYS

17 LEAN SIX SIGMA TRAINING (GREEN

BELT)”

LAGOS

ABUJA



5 DAYS

18 LEAN SIX SIGMA TRAINING (BLACK

BELT)

LAGOS

ABUJA

AUGUST 6th – 10th


5 DAYS


CALENDAR

52


CALENDAR

53


19 ETHICS AND PROFESSIONALISM IN THE

WORKPLACE – SALES LEADERS VERSION

LAGOS

ABUJA

PORT HARCOURT

FEBRUARY 1st – 2nd



2 DAYS

1. PROFESSIONAL STOCK TRADINGOverview:To be successful in trading you must have an “edge,” and the core strategy you will

learn in this course will give you that edge through dynamic skill-building lessons and

hands on live-market trading sessions with real money. We absorb all losses and

commissions, leaving you to focus on proper rule-based strategy.

Course outline:• Trading Foundation: Basic Concepts and Terminology

• News and Economic Reports

• The Flow of Trading: Learn how information and money flow in trading by

understanding the role of specific people and entities. Various products associated

with trading as well as the importance of direct access trading platforms will also

be covered.

• Charts; the Window into the Market

• Core Strategy Entry Types and Proper Exit

• Stock Odds Enhancers

• Trade Management

• Limit Orders, Market Orders, Stop Market Orders, Stop Limit Orders and Bracket

Orders.

• Stock Selection Process, Market Traps, Tax Strategies

Learning Outcome:Participants of this training will learn

• Basic trading foundation

• Learn how information and money flow in trading by understanding the role of

specific people and entities

• Strategies used for entry into and exit from the market

• Details of trade management principles

• Different types of orders in the stock market

• The concepts and terminologies used in the stock market


Who should attend?This course is designed for employees at all levels who are serious about becoming a

professional stock trader.

STOCK MARKET PUBLIC TRAINING COURSES

2. UNDERSTANDING THE STOCK MARKETOverview:This course will give you a detailed understanding of the stock

market, the do’s and don’ts of the stock market, the key things

to focus on when you are trading in the stock market amongst

others.

Course outline:• Understanding the indices of the stock market

• What is a market and what creates a market

• Diversification and a portfolio of stocks

• Key things to focus on when trading

• Rules of the stock market

• Trading strategies

• Different types of stocks in the stock market

• Different types of stocks to invest or trade in.

• Trading strategies to apply when trading.


• What attracts people to the stock market

• Strategies involved in trading of stocks

• Rules of the stock market

• Reasons why most traders fail

• Understand the indices of the stock market


Who should attend?This course is designed for new employees who are serious

about becoming a professional stock trader.

54

3. UNDERSTANDING THE NIGERIAN STOCK

EXCHANGE (NSE)

Overview:As one of the key decision-makers within a listed company, you have a

responsibility to ensure that you understand the NSE’s Listings requirements. This

thorough practical course will help you to fulfil your obligations by allowing you

to apply the NSE’s Listings requirements in practice.

What you will learn:• A general overview of NSE Listings Requirements and general principles

• The NSE's powers, discretion, censure and penalties

• Continuing obligations for main board listed companies

• Cautionary announcements, material price sensitive information and

general disclosure obligations

• Directors’ and associates’ dealings and disclosure of changes in the

beneficial interests of shareholders

• Trading statements

• Financial disclosure

• Suspension and termination of listing

• Methods and procedures for listing securities (such as issues for cash, rights

offers)

• Share buy-backs and odd lot offers

• Transactions (disposals, acquisitions)

• Related party transactions

• The basics of takeovers


Who should attend?Stock brokers, CEOs, CFOs, Directors, Company Secretaries

4. THE ABC OF INVESTOR RELATIONS

Overview:You are part of a listed company and belong to the team responsible for

developing and selling a compelling investment case to current and

prospective shareholders. And the game is changing fast. Financial

performance is no longer the yardstick for the overall value of a company.

Environmental, social, corporate governance and reputation issues are

increasing in their importance. How you communicate with that audience

can either help your company or sink it. This course offers a

comprehensive understanding of the practice that is investor relations

today, where the ability to combine finance, communication, marketing

and legal skills are critical for any company that wants to effectively and

professionally compete for capital. It takes a practical approach to the

designing and executing of a best-practice investor relations strategy.


• How your business can create competitive advantage through an

effective IR strategy

• How to create an impactful IR strategy in a highly competitive world

that can help you attract the investors you want and raise the profile of

the company both locally and internationally.

• The skills to deliver messages that matter to investors, analysts and the

media - all of which are designed to help improve your company's

valuation.


Who should attend?CEOs, CFOs, Directors, Company Secretaries, Investor relations team,

Corporate communications teams, Company secretaries, Human

Resources, Senior executives in finance, Legal

STOCK MARKET PUBLIC TRAINING COURSES

55


1 PROFESSIONAL STOCK TRADING LAGOS

ABUJA

PORT HARCOURT

MARCH 20th – 21st



2 DAYS

2 UNDERSTANDING THE STOCK

MARKET

LAGOS

ABUJA

JULY 16th – 18th

SEPTEMBER 3rd – 4th


2 DAYS

3 UNDERSTANDING THE NSE PORT HARCOURT

ABUJA

LAGOS

MARCH 22nd – 23rd


2 DAYS

4 THE ABC OF INVESTOR RELATIONS LAGOS

ABUJA

PORT HARCOURT

APRIL 4th – 5th



1 DAY

2018 STOCK MARKET PUBLIC TRAINING

CALENDAR

56

Pedagogue has extensive experience in designing and/or delivering induction and on-boarding

training. All of the on-boarding and induction programs we design and deliver are different

because every organisation is different.

On-boarding begins the day your new starter signs their contract. Key information and a sense

of your organisation can be provided by us as they step through the door. Therefore from day

one on the job, we'll create an induction programme that efficiently and effectively delivers.

We could either co-ordinate and professionally present your company induction programme

information for new employees, through an employee welcome pack/CD/DVD, a coach’s

induction briefing pack, plus evaluation questionnaires; or we could actually work with your line

managers to design, produce and deliver a bespoke staff induction programme to help your

employee(s) acquire the necessary skills and knowledge to perform well in the job role.

OUR ON-BOARDING /

INDUCTION TRAINING

57

Pedagogue also possesses experience in designing and facilitating corporate retreats for teams

or individuals in organizations. Often these take place in exotic and comfortable locations away

from the normal workplace. We can find you the ideal retreat venue based on your needs and

taste.

Each retreat is individually designed in conjunction with you and is flexible enough to respond to

issues as they arise. We produce lots of flip charts and the whole team is involved in analysis,

creativity and action planning.

We partner with you in the following ways to support your retreat agenda:

• Team Building events designed to complement your retreat theme.

• Corporate Training workshops focused on professional development topics including

leadership, teamwork and personality type assessment.

• Support with evaluation and strategy planning tools for retreats

• Facilitation of all or part of your multi-day company retreat blending business conversations

with corporate training workshops and teambuilding events.

OUR CORPORATE RETREAT

SOLUTIONS

58

Our faculty possess a

high level of expertise

and industry

knowledge which has

translated to

remarkably successful

trainings. Our course

developers undertake

thorough research to

source leading

international industry

experts and specialists

to deliver our training

services. Please find

below just a cross-

section of our

dedicated national

faculty.

OUR FACULTY

Justina Lewa is the Company Secretary and Legal Adviser of Sterling Bank Plc and in thatcapacity supervises various functions in the Group. Justina, in her leadership role,oversees Board matters and company secretarial activities. She is also responsible forhandling all legal matters of the Bank. With over 23 years’ experience in corporate legalpractice, she has drafted, reviewed and advised on several complex transactions andAgreements on project and asset based financing, public & private debt equity issues,

loan syndications, Power, Oil & Gas, and Mergers & Acquisitions etc.

She has facilitated at Trainings organized by the Chartered Institute of Bankers of Nigeria,International Chamber of Commerce, Lagos State Public Interest Law Partnership andSterling Bank Foundation School. Justina is a member of the Nigerian Bar Association,International Federation of Women Lawyers (Federacion Internacional De Abogadas –FIDA Nigeria), Nigerian Institute of Management (MNIM) and she is an honorary memberof the Chartered Institute of Bankers of Nigeria (HCIB)

JUSTINA LEWACompany Secretary and Legal Adviser Sterling Bank Plc

59p e d a g o g u e 1 0 0 . c o m

OUR FACULTY

Alex is a legal practitioner and notary with almost 24 years post-call experience.

He is the Managing Partner of A. Muoka & Co. – a Lagos-based commercial

and litigation law firm. He is the immediate past Chairman of the Nigerian Bar

Association-Lagos Branch – in which capacity he oversaw the largest branch of

the NBA comprising over 3,000 successful corporate/ commercial solicitors and

eminent advocates. He is a Trustee of the Lagos Public Interest Law Partnership,

member of the Public Complaints and Training Committee of the Lagos State

Judiciary, and member of the National Executive Committee of the Nigerian Bar

Association.

Alex holds a Bachelor of Laws degree from the Lagos State University and a

Master of Laws degree from the University of Lagos. He was called to the

Nigerian Bar in 1991, and won the Dr. Graham-Douglas prize for company law

and commercial practice at the Nigerian Law School. He is an Associate of the

Chartered Institute of Arbitrators of the United Kingdom.

He has spoken recently on etiquette, defamation, medical ethics and litigation

avoidance, the Freedom of Information Act, and advocacy skills. He co-

authored (with Mrs. Labake Adetunmbi) “My Learned Friend” - a handy

compendium on dress ethics, language and etiquette for the lawyer. His

hobbies include reading, travelling and writing.

ALEX MOUKA IKANI IGABI

Ikani is the Principal Counsel at Ikani Agabi and Associates, He is a Barrister and

Solicitor of the Supreme Court of Nigeria and a practising Solicitor of the

Supreme Court of England and Wales. He possesses extensive experience in

corporate and commercial law, especially in the area of Commercial Litigation

and Arbitration and also advises banks on regulatory issues and bank

customers, on the incidence of the bank customer relationship. Ikani is a

trained facilitator in personal and professional management skills.

He has worked with the Centre for Advancement of Learning and Teaching,

University College London since 2005 as a facilitator, organising trainings and

workshops for students of the University of London on personal and professional

management skills. In 2009 Ikani organised a two-day training workshop for all

the lecturers of the Nigerian Law School, on facilitation as a method of learning

and teaching.

Ikani works with law firms on developing systems and processes for law office

management and for personal and professional development. He developed

a case review and management system for Kanu G. Agabi (SAN) & Associates

and trained lawyers of D.D. Dodo (SAN) & Co. on Presentation skills. In January

2015, he conducted a training on organising successful academic conferences

for PhD students of the University of London.

Immediate past Chairman of the Nigerian Bar Association-Lagos Branch and

Managing Partner of A. Muoka & Co

Practising Solicitor of the Supreme Court of England and Wales and Principal

Counsel at Ikani Agabi and Associates

60

OUR FACULTY

Adewale is a detailed, energetic and practical instructor with

over four years IT training experience. He is a Microsoft Certified

Trainer with specialty as a Microsoft Office Specialist

He has the exceptional ability to pass on knowledge to his

audience. He is very details in his approach and brings in all his

range of experiences from all area of IT and business he has

explored. His core area of interest is the Microsoft Windows

Server Infrastructure and Information/Network Security

ADEWALE RAJI

System Administrator | Security Analyst | Microsoft Certified Trainer

ABIOYE OKE

CEO at Hub D'Affaires Consult Ltd

Abioye is a Business Consultant & Sales Trainer with core competence in

business development and workplace learning. He had previously served

at the Small and Medium Enterprises Development Agency of Nigeria

(SMEDAN) as a Training Administrator (2008-2010); and he was one of the

founding staff of Learning Impact Model Limited where he served as the

Head- Sales and Client Services of the Business Development Unit (2010 -

2012). His other areas of professional competence are: Learning Design;

Adult Learning Facilitation; and Public Speaking.

Abioye is a Coach to many high performing Sales Professionals and Social

Entrepreneurs within and outside Nigeria. He has facilitated multiple

Learning Events and supports over 50000 workplace professionals and

entrepreneurs. Abioye has a Diploma in International Relations & Strategic

Studies from the Lagos State University (2002), and has a B.A. History from

the University of Benin (2007), Edo State. He is a member of the Nigerian

Institute of Management.61

STANLEY CHIKWENDUCompany Secretary & Head of Legal at

Law Union and Rock Insurance Plc

Karen completed her MSc in

Management from Cranfield University,

UK and degree in Computer Science

from University of Nottingham. She

proceeded to work in the technology

teams of industry leading companies,

like Goldman Sachs and The Tata

Group.

She has taken on several positions

across project and product

management in various indigenous

African start-ups.

KAREN ADIEProduct Manager at Intelia

Founder of Girls Love Tech

OUR FACULTY

Stanley currently works as the

Company Secretary & Head of

Legal of Law Union and Rock

Insurance Plc. He has had more

than 10 years experience in the

legal industry in Nigeria.

He graduated from the

University of Leicester as a

Master of Laws (LL.M.) in

International Commercial Law.

62

SUNDAY OGALIIT professional | Microsoft Certified Trainer

Sunday has had a budding career

training IT students from

recognised institutions. He has

trained over 1000 students in IT

courses such as Comptia A+,

Comptia N+, IC3, MOS, CCNA

Routing and Switching, CCNP

Routing and Switching, CSCU,

among others; many of which

have gone on to become

internationally certified.

OUR FACULTY

‘Sola attended the University of Ibadan, Ibadan, Nigeria where he obtained an

LLB Hons. in 2004. He was admitted to the Nigerian Bar in 2005 and is a member

of the Nigerian Bar Association. He is also an Associate Member of the

Chartered Institute of Arbitration, United Kingdom. After years in a top-tier

litigation firm,

‘Sola has acquired a wealth of experience in Corporate Commercial Law which

spans across several industries including Banking, Real Estate and Insurance. He

has been actively involved in numerous high-profile transactions involving

leading corporate entities as well as with the Lagos State Government. With

excellent drafting and communication skills, he has also served as a

distinguished facilitator for both in-house and external trainings. ‘Sola describes

himself as a quasi bon vivant and has a large appetite for research and

knowledge-building.

SOLA ODEBUNMI ANDORNIMYE ADIE

Andornimye Adie is the Principal at DORNIM Solicitors and Legal Consultants

and a highly regarded Corporate & Commercial Lawyer in Nigerian legal and

business circles. She attended the University of Abuja, Nigeria where she

obtained an LLB and was admitted to the Nigerian Bar in 2005. She also

possesses an LLM in Corporate Law from the Nottingham Trent University in the

United Kingdom.

With a specialty in Energy Law, she has been engaged both as a legal

consultant in the current privatization of the unbundled units of PHCN and also

as part of the team of legal consultants to the World Bank that produced a

baseline study report on Nigeria’s Mining Sector.

She has about 10 years’ experience as a solicitor and is extremely well versed in

drafting and reviewing contracts for her clients. Her commitment to exceeding

clients’ expectations, and the assurance of success in any transaction with

which she is identified places her above any ordinary lawyer.

Associate Member of the Chartered Institute of Arbitration, United Kingdom Certified Trainer and Principal at DORNIM Solicitors and Legal Consultants

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At the end of each

training course, each

participant with

100% attendance

will be presented

with a certificate

summarising the skills

they have acquired

during the course,

signed by the Course

Director.

CERTIFICATION

p e d a g o g u e 1 0 0 . c o m 64

COMING

SOON IN 2018

Legal Courses• Legal Aspects of Project Finance

• Regulation of Financial markets

• Financial Risk Management in Contracts

• Finance for Non-Finance Lawyers

• Cloud Contracts Masterclass

Management Courses• Finance for Non-Finance Managers

E-courses and webinars!!! Do sign up with us on

our website so that we can keep you updated

always.

CONTACT US

For more information on these training courses

and other training solutions, please contact us

through any of the mediums below:

Head Office: Pedagogue100 International,

Block 14, Plot 10A,

Sarumoh Oladosu Close,

Lekki Phase 1, Lagos

Tel/Fax: +234 1 293 1980

Email: [email protected]

Web: www.pedagogue100.com

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mailto:[email protected]

p e d a g o g u e 1 0 0 . c o m

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