TQM & SPSS

04/08/2023 VER #1.0 1

Role of Statistics

for

Budding Manager

04/08/2023 VER #1.0 2

Definition: A set of procedures and rules for reducing

large masses of data into manageable proportions allowing us to draw conclusions from those data.”

The scientific study of numerical data based on variation in nature.

Role of Statistics for Budding Manager

04/08/2023 VER #1.0 3

Statistics is defined as the science of collecting, organizing, presenting, analyzing and interpreting numerical data for the purpose of assisting in making a more effective decision.

Statistics is used to answer long-range planning questions, such as when and where to locate facilities to handle future sales.


04/08/2023 VER #1.0 4

Decision makers make better decisions when they use all available information in an effective and meaningful way.

The primary role of statistics is to provide decision makers with methods for obtaining and analyzing information to help make these decisions.


04/08/2023 VER #1.0 5

Evaluate the environmental impact of products and services

Determine the effectiveness of products

Estimate the market share of the company

Analyze consumer demand for products

Plan and analyze product experiments

Collecting data on subsets of the population(samples) can give

valid information about the whole population.

Knowing what has happened in the past can help answer

questions about the present & future.


04/08/2023 VER #1.0 6

Statistical helps in proper and efficient planning of a statistical inquiry in any field of study.

Statistical helps in collecting an appropriate quantitative data.

Statistics helps in presenting complex data in a suitable tabular, diagrammatic and graphic form for an easy and clear comprehension of the data.


04/08/2023 VER #1.0 7

Statistics helps in drawing valid inference, along with a measure of their reliability about the population parameters from the sample data.

Forecasting

Advertising companies use statistics to assess target markets and formulate campaigns.


04/08/2023 VER #1.0 8

For HR Manager:

Calculation of wastage ,supply and demand of manpower and salary information.

For Operations:

With the help of Statistic production dept. analyze the Stock position.


04/08/2023 VER #1.0 9

For Marketing Manager:

Design experiments for new products, conduct focus groups and sample surveys, and perform field experiments in test markets to determine product viability .

For Finance manager:

In order to calculate unsystematic risk and stock trading


04/08/2023 VER #1.0 10

Conclusion:

Using Statistics To Improve And Measure Business Performance:

Statistics are used by all industries and businesses as a standardized unit of measurement for presenting data in a useful and meaningful format. Statistics can be used to measure historical performance and to forecast future targets.

For business managers and leaders, statistics provide insight into how business units are performing relative to an organizations goals and objectives. Statistics also forecast future trends and are used in all areas of human thought an endeavor for planning purposes.


04/08/2023 VER #1.0 11

Role of Quality Management

For

The Budding Manager

04/08/2023 VER #1.0 12

What Is Total Quality Management?

Total quality management is a management system for a customer focused organization that involves all employee in continual improvement of all aspects of the organization

Quality is a degree of excellence... (Webster)

Role of Quality Management for the Budding Manager

04/08/2023 VER #1.0 13

Potential benefits of TQM:

To focus on the needs of the market

Facilitates a top quality performance

Examine critically and continuously all processes

To develop good communication and good working environment.

Review the process for further never ending improvement


04/08/2023 VER #1.0 14

Potential benefits of TQM:

Meeting Customer Requirements

Just In Time

Improvement Teams

Reducing Product and Service Costs

Improving Administrative System


04/08/2023 VER #1.0 15

For budding managers quality means:

Perfection

Consistency

Eliminating waste

Speed of delivery

Compliance with policies and procedures

Providing a good, usable product

Total customers service and satisfaction


04/08/2023 VER #1.0 17

What to be considered by budding manager?

Customer Focus

Process Oriented

Continuous Improvement and Learning

Empowerment and Teamwork

Leadership and Strategic Planning


04/08/2023 VER #1.0 18


“Quality is never an accident, it is always the result of intelligent effort”

04/08/2023 VER #1.0 19

Presented By: Chandan Sahoo Suresh Ku. Dhal Ajit Ku. Singh Santosh Ku. Tripathi Vikash Shrivastava Naveen Kumar Sidharth Nanth Pandey Indra Shekhar Singh

04/08/2023 VER #1.0 20

TQM & SPSS

Documents

Transcript of TQM & SPSS