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Tourist Organizations in
India
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India Tourism Development
Corporation (ITDC) In 1965, The GOI under the DOT set up threeseparate corporations Hotel Corporation of IndiaLtd., India Tourism Corporation Ltd., IndiaTourism Transport Undertaking Ltd. based on
recommendations of Jha Committee (1963) [Ad-hocCommittee on Tourism] that public sector shouldassume a more active and positive role in tourism.
Main functions of theses corporations were toconstruct and manage hotels in public sector, producematerials for tourist publicity, provide transportfacilities to tourists.
The Government merged the three corporations on 1st
October 1966 to form a public sector undertaking
under the aegis of DOT
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India Tourism Development
Corporation (ITDC) The Ashoka Hotels Ltd., Janapath Hotels Ltd., Lodi
and Ranjit hotels were amalgamated with ITDC fromMarch 1970.
The amalgamated Company known as India TourismDevelopment Corporation Ltd. Came into being from28 March 1970
Today, ITDC provides a complete package of tourism
services including accommodation, catering, travel-related services, event management, publicity, hotelconsultancy, duty free shops, in-house travel agency,entertainment and shopping.
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India Tourism Development
Corporation (ITDC)Objectives Construction and management of hotels, motels,
restaurants, tourist bungalows, guest houses andbeach resorts at various places.
Provision of transport facilities to tourists Provision of entertainment facilities for tourists by
organising cultural shows, music concerts, light andsound shows etc.
Provision of shopping facilities to tourists. Provision of public services to assist Indias
promotion overseas as a tourist destination andprojecting the national importance of tourism athome.
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India Tourism Development
Corporation (ITDC)Different wings of ITDC Ashok Travels & Tours (ATT) is the in-house travel
agency of ITDC
Ashok Reservation & Marketing Services (ARMS)
provides turnkey solutions and services for organisingInternational Conferences and Exhibitions in India.
Ashok Consultancy and Engineering division looksat the whole gamut of tourism and consultancyprojects.
Ashok International Trade division runs duty freeshops at Delhi, Mumbai, Chennai, Kolkata,Thiruvananthapuram, Goa, Hyderabad, Kozhikode,Bangalore and Ahemedabad.
Ashok Conference Facilities
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India Tourism Development
Corporation (ITDC) ITDC is now into disinvestment of their hotels The government raised Rs.60.14 crore from
the sale of six hotels in the first tranche
The government has garnered around 170
crore by outright sale of another five hotels by
July 2002
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Airport Authority of India (AAI)
The Airports Authority of India (AAI) was formed on1st April 1995 by merging the International AirportsAuthority of India and the National Airports Authority
It was formed with a view to accelerate the integrateddevelopment, expansion and modernization of theoperational, terminal and cargo facilities at the airportsin the country conforming to international standards.
AAI manages 11 International Airports, 89 Domestic
Airports and 26 Civil Enclaves. AAI controls and manages the entire Indian Airspace
(excluding the special user airspace) extending beyondthe territoriallimits of the country, as accepted byinternational Civil Aviation Organisation.
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Airport Authority of India (AAI)
AAI's proposes to lease out Delhi, Mumbai, Kolkataand Chennai airports to upgrade these to emulate theworld standards.
Functions of AAI
Control and management of the Indian airspaceextending beyond the territorial limits of the country,as accepted by ICAO
Design, Development, Operation and Maintenance ofInternational and Domestic Airports and Civil
Enclaves. Construction, Modification and Management of
Passenger Terminals
Development and Management of Cargo Terminals at
International and Domestic airports.
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Airport Authority of India (AAI)
Provision of Passenger Facilities and
Information System at the Passenger
Terminals at airports.
Expansion and strengthening of operation area
viz. Runways, Aprons, Taxiway, etc.
Provision of visual aids.
Provision of Communication and Navigational
aids viz. ILS, DVOR, DME, Radar, etc.
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The Indian Railway Catering andTourism Corporation Limited
(IRCTC) IRCTC is a public sector company set up and fully
owned by the Ministry of Railways.
This company hasb
een formed to function as anextended arm of the Indian Railways to upgrade,professionalize and manage the catering andhospitality services at stations, on trains and otherlocations and to promote domestic and international
tourism through development of
budget hote
ls,special tour packages, information & commercial
publicity and global reservation systems under theterms of a Memorandum of Understanding betweenIRCTC Ltd. and Indian Railways dated 12.04.2002.
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India Convention Promotion
Bureau (ICPB) ICPB is a registered non profit association
sponsored by the Ministry of Tourism,Government of India
Aims at providing free assistance and supportto national associations / Institutions /Organizations to bid for Regional /
International
conferences in favour of India. ICPB was conceived in 1988 as a collaborativeeffort between the private and public sector.
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India Convention PromotionBureau (ICPB)
Aims & Objectives To promote India as a competent and credible MICE
destination.
To undertake a continuing programme of creating better
awareness of the role and
benefits of MICE in thecontext of national objectives.
To collect, both from primary and secondary sources,relevant information that could be used to develop a data
bank and to disseminate such information to the
membership. To undertake research for development for Indias MICE
industry and disseminate that information.
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India Convention Promotion
Bureau (ICPB) To undertake a continuing programme of advertising andother publicity, through media, for motivating nationalassociations to bid for conventions, etc.
To encourage growth of professionalism in the MICE
segments and evolve an industry code of ethics. To provide necessary guidance and feedback to the central
government and advise state governments in thedevelopment of infrastructure and facilities for MICEsegments.
To conduct seminars, group discussions, courses of studyand organize exchange of visits between Indianorganizations and relevant world associations /organizations.
To seek affiliations with world bodies with similar aims andobjectives.
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Tourism Finance Corporation of
India Ltd. (TFCI) TFCI was constituted as per recommendations of theNational Committee on Tourism (Yunus Committee) toset up a separate All-India Financial Institution forproviding financial assistance to tourism-related
activities/projects. The Industrial Financial Corporation of India (IFCI) Ltd.
along with other All-India Financial/InvestmentInstitutions and Nationalized Banks promoted a PublicLimited Company under the name of"Tourism FinanceCorporation of India Ltd. (TFCI)" to function as aspecialized All-India Development Financial Institutionto cater to the financial needs of tourism industry.
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Tourism Finance Corporation of
India Ltd. (TFCI) TFCI became operational with effect from 1stFebruary 1989
Purpose & Aims
To accelerate the growth of the tourismindustry in India by providing financialassistance for tourism activities.
TFCI plays a developmental role within theoverall policies of Government.
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World Travel & Tourism Council,
India Initiative Established in 2000
Since 1 January 2004, the WTTC India
Initiative hasb
een financiall
y autonomousfrom WTTC Headquarters
WTTC India Initiatives mission is to work
with all stakeholders to make governments
aware of the full potential of the Travel and
Tourism industry
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Federation of Hotel & RestaurantA
ssociations of India (FHRA
I) FHRAI is the trade association of the entire
hospitality industry in India.
It was set up in 1955 and has its office in Delhi
FHRAI represent 2866 members providing
103751 rooms in over 354 cities all over India.
The mission of FHRAI is to represent,promote and develop the hospitality industry in
India.
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Federation of Hotel & RestaurantA
ssociations of India (FHRA
I)Main Objectives andFunctions Representation - Lobby for the hotel & restaurant
industry before the Ministries and Agencies of theCentral Government.
Database - Maintain, update and disseminate the dataon the hospitality industry in India
Hotel & Restaurant Guide - Publish Hotel &Restaurant Guide India every year. This covers all
memb
er hotels, restaurants and associates and giveskey details about the establishments including tariffs
for the hotels.
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Federation of Hotel & RestaurantA
ssociations of India (FHRA
I) Promoting Fraternity through Discount Cards -Provide two cards to each of the hotel and restaurantmembers who can avail 30% discount on room andF&B in other member establishments.
Knowledge & Skills Development - Organizetraining courses and seminars for the industry onvarious subjects
Regional Associations - Hotel & Restaurant
Associations of Eastern India, Hotel & RestaurantAssociations of Northern India, Southern India Hotels& Restaurant Association, Hotel & RestaurantAssociation (Western India)
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Hotel Association of India (HAI)
HAI is the apex organization of the hospitality
industry in India
Established in 1996
Represents the entire cross section of the hotel
industry ranging from small, medium and large
hotels to exclusive stand - alone hotels and the
major hotel groups. Membership of over 260 Hotels
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Hotel Association of India (HAI)
Mission
To secure, for the hotel industry, its due placein India's economy
Project its role as a contributor to employmentgeneration and sustainable economic andsocial development
Highlight its crucial role in the service of
tourism industry as the largest net foreignexchange earner
Help raise the standards of hoteliering and tobuild an image for this industry both within
and outside the country.
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Hotel Association of India (HAI)
Objectives
To create through a communication programme anawareness of the particular significance of the hotelindustry in contributing to general economicdevelopment and employment.
To secure for the hotel industry its true status as acore infrastructure industry.
To serve the members by establishing a Data Bank to
provide timely information, data, advisory andresearch services.
To formulate strategies, in the areas ofland, finance,taxation, training procedure and legislation toaccelerate growth.
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Hotel Association of India (HAI)
To interface with Central and StateGovernments and other authorities on issues
concerning the hotel industry.
To synergize with all segments of the hotelindustry and apex bodies of the tourism sector
in India and overseas and work for the creation
of a common platform.
To facilitate the industry in achieving higher
standards and increasing customer satisfaction.
To draw up a code of conduct for the industry.
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Hotel Association of India (HAI)Functions
Provides advisory, consultative and representativeservices to industry and Govt.
Serves as a National point of reference for the industry inIndia.
Function through a federal three-tier structure at theNationallevel, State level and City level throughVoluntary Chapters.
Acts as a catalyst for industry action in regard to quality,productivity and humanresource development.
Is represented on all major policy making bodiesconcerned with the industry.
Organises Seminars, Workshops, research studies in the
interest of the industry.
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The Travel Agents Association ofIndia (TAAI)
TAAI was formed towards the end of the year 1951 bya group of twelve leading Travel agents, who felt thatthe time had come to create an Association to regulatethe Travel industry in India.
The primary purpose was to protect the interests ofthose engaged in the industry, to promote its orderlygrowth and development and to safeguard the rights ofthe traveling public.
Memb
ership datab
ase of over 1800 Active; All
ied andAssociate members comprising of IATA accreditedTravel Agencies; Airlines & General Sales Agencies;Hotels and Tour operators;
TAAI members are recognized by IATA and DOT.
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Travel Agents Federation of
India (TA
FI) TAFI is a professional organization formed in
1986
Main purpose is to regulate the travel industryin India in accordance with sound business
principles and ethics.
TAFI has an approximate membership base of835 including active, allied and associate
members.
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Indian Tourist TransportersAssociation (ITTA)
Objectives
To promote, encourage, develop and safeguard the interestof Tourist, Transport Operators in India.
To promote, encourage, develop and he
lp in
bringing a
boutthe co- operation between persons, firms, association or
companies and authorities concerned with Tourist Transportso that, they might adopt a common policy and collectivelytake such steps as may be deemed necessary and expedient
further and safeguard the interest of this particularassociation.
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Indian Tourist TransportersAssociation (ITTA)
To take up, consider and discuss questions connectedwith or affecting the above mentioned areas and toprovide facilities for encouragement, co-operationmutual interests and problems connected therewith an
for such purpose to organize and promoteconferences, exhibitions, demonstrations, lectures,seminars and other useful functions.
To present officially the views of its members on anyquestions affecting orlikely to affect the TransportOperators to the government of India, LocalGovernment, Chambers of Commerce, and any otherPublic or Private Bodies.
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Indian Tourist TransportersAssociation (ITTA)
To enter into any arrangement with the government
of India, any local Government, Chambers of
Commerce or any other Public or Private Bodies that
may seem conducive to the objects of the associationor any of them and to obtain from any such
government or Authorities all rights, concessions and
privileges which the Association may deem desirable
in the interest of its members and to obtain and carryout, exercise and comply with any such arrangements,
rights, concessions and privileges.
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Indian Tourist TransportersAssociation (ITTA)
To promote, support or oppose legislative or othermeasures, affecting the Tourist Transport Operators.
To collect, circulate and publish statistics and otherinformation relating to the Tourist Transport operations in
India. To nominate representative of the Association in the various
government officials and Semi-official, non official andother such bodies and Chambers including Associations.
To purchase take on lease or hire or otherwise acquires orbuild any movable or immovable property for the purposeof the Association and sell, improve, manage, develop, leasemortgage, charge, dispose of or otherwise deal with all orany such property for the furtherance of the Association.
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Indian Tourist TransportersAssociation (ITTA)
To invest and deal with the money of the Associationin such manner as may from time to time bydetermined by the Managing Committee and to openand operate current and Fixed Deposit Account with
any Bank or Banks or in other approved Governmentsecurities to achieve the aims and objects of theAssociation.
To subscribe, acquire and hold shares in become amember of or other wise co-operative with any otherAssociation whether incorporated or not whoseobjects are altogether or in parts similar to these ofthe Association.
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Indian Tourist TransportersAssociation (ITTA)
Form time to time to raise money by donation orsubscription from patrons and members of theAssociation.
To borrow or raise on secure the payment of moneywhich may be required for the purpose of theAssociation in such manner as the Association may thinkfit, and in particularby the issue of promissory notes,
bonds, debentures-stock, perpetual or otherwise chargedupon all or any of the Association's property both presentand future and to purchase, redeem and pay and suchsecurities orloans in such manner as the Associationmay think fit for furtherance of the Association.
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Indian Tourist TransportersAssociation (ITTA)
To protect members from fraudulent transaction from
the clients and to attain the above objects to invite
information from members about defaulters and to
maintainlist of such defau
lters and to requestmembers to stop dealings with any or all such
defaulters for such time as may be necessary and to
take henceforth such other steps as may be necessary
and conducive to any or all
of the objects.
To commence and undertake any arbitration for
settlement of general or special disputes arising
between members of the Association.
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Indian Tourist TransportersAssociation (ITTA)
All the incomes, earnings, movable immovableproperties of the society shallbe solely utilized andapplied towards the promotion of its aims and objectsonly as set for the in the Memorandum of Association
and no profit on there of shallbe paid or transferreddirectly or indirectly by way of dividends, bonus,profits or in any manner whatsoever to the present orpast members of the society or to any person claimingthrough anyone or more of the present or the past
members. No member of the society shall have anypersonal claim or any movable or immovableproperties of the society or make any profits, what soever, by virtue of this membership.
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Association of Domestic Tour
Operators of India (A
DTOI) ADTOI was constituted on 7th August 1996 The main purpose was consolidating the efforts of all
those tour operators who are actively engaged in the
promotion of"
Domestic Tourism"
in the country. About 120 members all over India
Members work to ensure delivery of professionalservice to the consumer, through its principalsuppliers, which are primarily the accommodation
facilities, as also travel intermediaries like railways,transporters, airlines & guides.
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Association of Domestic TourOperators of India (ADTOI)
Objectives
To co-ordinate with Ministry of Tourism and otherrelated Central and State Ministries in their endeavourof creating the three essential pre-requisites forDomestic Tourism Development in :-(A) "SUVIDHA", the areas of improvement offacilities(B) "SURAKSHA, guaranteeing safety and securityfor travellers.
(C) "SOOCHNA, upgrading - updating -disseminating information -
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Association of Domestic Tour
Operators of India (A
DTOI) To establish a healthy atmosphere in the domestic tourismindustry and foster healthy relations between tour operators,travel agents and other persons and organizations in tourismindustry.
To formulate an uniform code of conduct to govern theprocedure ofbooking, confirmations, payments, refunds,cancellations, no-shows, changes, pre-ponements andpostponements, retention charges, commission anddiscounts.
To establish channels of communication and liaison withthe Department of Tourism, Govt. of India, State and otherpublic and private bodies; and take all necessary steps topromote and develop domestic tourism in India.
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Association of Domestic Tour
Operators of India (A
DTOI) To promote environment protection, cultural exchange andnational integration in the territory of India. To educate the traveller about the importance of eco-
friendliness and promote the cause of a pristine and clean
environment. To achieve a level of Accreditation that will instillconfidence in the Buyers of Travel Services. The aim is alsoto bring all those agencies who are actively involved in thepromotion of domestic tourism in the country under one
umbrella. As their strength is DOMESTIC TOURISM, theyenroll as their members who are connected with thefollowing activities - (A) Regional Tourist Corporation, (B)Travel Portals, (C) Hotels & Resorts (D) Railways &Airlines, (E) Tourism Institutes, (F) Tourism Expo
Companies
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Indian Association of Tour
Operators (IA
TO) IATO is the National apex body of thetourism industry.
Establ
ished on 13th
January1982 with justseven members
It has over 4000 members covering allsegments of Tourism Industry.
IATOs demand for the Tourism Industrysrecognition as EXPORTERS in 1982convention was finally accepted by the
Government in 2002
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Indian Association of Tour
Operators (IA
TO)Aims & Objectives To promote national integration, welfare and goodwill.
To take all steps which may be necessary for
promoting, encouraging and assisting in the developmentof tourism throughout the country and to take initiatives
to secure the welfare of the Tourism Trade in all respects.
To Communicate with Chambers of Commerce, otherMercantile and Public Bodies in India, Government
Departments or Committees, International Air TransportAssociation and various foreign and local associationsand corporations, companies and concerns and promotemeasures in the interests of the travel trade and nominatemembers to act on them.
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Indian Association of Tour
Operators (IA
TO) To encourage and promote friendly feelings among thetour operators and travel agents on all subjects involvingtheir common good and benefit.
To try to amicably settle the disputes of the members ofthis Association by referring the disputes for settlementto a sub-committee to be constituted for such purpose bythe Executive Committee.
To protect the interest of the memb
ers of thisAssociation from the malpractice's of foreign touroperators .
To set up and maintain high ethical standards in theindustry.
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Indian Association of Tour
Operators (IA
TO) To undertake such welfare activities which themembers can not undertake individually. To getaffiliation with similar organizations in othercountries.
To promote equal opportunities for all visitors toenjoy the Tourism & Travel facilities withoutdistinction of race, colour, creed or nationality.
To organize overseas promotional tours jointly with
various airlines and Govt. of India Tourism Officesabroad and other similar organizations.
To conduct aiding and assisting seminars, groupdiscussions, courses for studies, cultural meetings
To institute awards and for excellence in tourism
related activities.
I di A i ti f T
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Indian Association of TourOperators (IATO)
To assist studentsb
y scholarship to pursue higher education,study and research particularly in the field of Development
of Tourism and International Brotherhood, both in Indiaand outside the country.
To institute chairs and fellowships in India.
To take initiative and ensure that the problems affectingany of the services relating to the tourism trade are sortedout through the mediation of the Association, failing whichjoint legal action to be taken for and on behalf of themembers of the Association for settling such problems.
To produce regular reports about the achievements ofthe members of the Association and to do all such things asare incidental or conducive to the above objects.
To print and publish information material for the benefit of
its members.
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Indian Association of AmusementParks and Industries (IAAPI)
IAAPI was established in the year 2000.Activities
Enhance its membership so that all the players in theentertainment industry come under one umbrella for
mutualbenefits. Being a representative body, to present members
views in proper perspective.
Act as a Platform with the government forformulation of progressive policies.
Publishing of "Thriller" Magazine & IndustryDirectory.
Organize trade shows to bring the industry face toface with end-users.