Total Airport Management Suite€¦ · TAMS Partner Associated Partner Total Airport Management...

TAMS Partner

Associated Partner

Total Airport Management Suite

Passenger in focus

Improved integration of airside and landside processes

Axel B. Classen, DLR

© 2010 Total Airport Management Suite Barco – DLR – Inform – Siemens –Stuttgart Airport / associated ATRiCS

www.tams.aero 18.09.2012 2

The passenger perspective

Getting from A to Bo reliableo on timeo secureo hassle free

comfortably



Focus on the passenger

Knowledge about the passengers’• status• waiting times• timeliness at the gate

Consideration of• costs• landside/airside dependencies• performance


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ground access

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Parallel process chains – need for synchronisation

Airside(RWYs, TWs, Apron)

En-Route Approach LandingTaxi-ing

Turnaround

Taxi-ing

Departure

Disembark Bordercontrol

Baggageclaim

customs exitLandside(terminal building)

Arrival Check-In Security BorderControl

Gate

Boar-ding



Goals of passenger integration in TAMS

Cooperative and coordinated planning of all airport stakeholders

Effective and efficient resource management

Increased situational awareness

Prediction and early response

Reduction of delays

Improved passenger comfort



Passenger management in TAMS

Terminal

PaxMan

PAXMAN



PaxMan - the Passenger Manager

Main functionality:• Monitoring and assessment of passenger processes• Decision support for resource management• Measurability of landside system performance & costs• Prediction of passengers’ readiness at the gate• TOBT-coordination with TMAN

Main tool to synchronize and harmonize airside and landside operations in TAMS



Airside / landside synchronisation

A combination of actual and forecast information determine different achievable TOBTs for landside, airside and turnaround logistics

these TOBTs are analysed to compute a jointly agreed TOBT

This joint TOBT is then inherited in the AOP until system changes or flight updates induce a new forecast



PaxMan – system architecture

QueueObserver


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Geo-view of airport terminal process statusQueue status monitoring and AlertingSituational resource management Increasing details while zooming in

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QueueObserver



PaxMan – system architecture

PaxRadar



Pax-Radar

Innovative GUIto enhance situational awareness

Comprehensive overview of passenger status

Forecast integration

18:16



Forecast

Fast prediction of EPGT(Estimated Pax at Gate Time)

Based on System DynamicsInput: actual situation and commonly agreed AOPtriggered by • system changes (e.g. TOBT updates) or

• What-If requests

Performance: whole day of operations in 90 sec



Benefits of landside integration

Synchronised processes throughout the airportKPI-based resource management to increase efficiencyIn a simulated bottleneck-scenario • overall punctuality could be improved,

• the number of transported passengers could be increased

• without increasing resource costs





Thank you

Total Airport Management Suite€¦ · TAMS Partner Associated Partner Total Airport Management...

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