The European School of Administration offers DISPA members and civil servants in their member states access to a number of its management training programmes and workshops.

The enclosed document contains a brief description of the programmes that are open together with the schedule for the second half of the year in Brussels and Luxembourg.

In order to facilitate attendance, the School will cover, on request, the cost of participants' hotel accommodation in Brussels or Luxembourg during the training course for which there is no registration fee.

Anybody who is interested in attending should contact David Walker at: david.walker@ec.europa.euas a first step (see below).

During the autumn, the School will be completely redesigning its offer of leadership and management development programmes and will keep you informed of what will be made available to you as of the beginning of 2016.

THE ESSENTIALS OF MANAGEMENT

Aim

This course is about raising awareness of what it means to be a manager in the European institutions.

The specific objectives are to enable participants to:

gain an overview of key management responsibilities explore their perceptions of management prepare themselves to meet operational and behavioural challenges in a managerial position.

Overview of the programme

Day 1: Positioning the course:

key areas of management responsibility possible misconceptions of management operational challenges giving meaning to activities.

Day 2: Learning review:

organising workflows allocating responsibilities behavioural challenges managing paradoxes.

Day 3: Learning review:

making difficult decisions influencing stakeholders next steps for personal development.

Format3 consecutive days

LanguageEnglish or French

LEAD YOUR TEAM

Aim

To enable participants to become more effective leaders of teams.

During the course they:

explore their natural preferences and motivational drivers, and those of their team understand their role as team leader and the leadership needs of their team identify their strengths and development needs in order to ensure maximum success in the job acquire tools and techniques to help them perform in the role of team leader.

Overview of the programme

Day 1: Getting alignment-building awareness of self and others

Day 2: Gaining commitment and buy-in

Day 3: Dealing effectively with challenges-assertiveness and conflict

Format3 consecutive days

LanguagesEnglish or French

THE INFLUENTIAL MANAGER

Aim

To enable participants to: recognise the importance of power in leadership roles, and how power is acquired or lost in

organisations understand the sources of power and how to leverage these for optimal results comprehend the different operative contexts in which they are working and how to adapt their

management approaches to these reinforce the value they create for their stakeholders and increase the positive legacy they are building

in their Units.

Content

Today, effective leadership is a function of influence, not command and control, and influence is a function of power. By learning how power operates in organisations, you will be better able to use that knowledge to become a more effective leader and create value for your stakeholders.

To achieve optimal results at every level of the organisation in the current complex environment, leaders must be able to adapt their management approach to the context and build strategies for change which focus on leveraging both individual and, especially, collective power, empowering others to deliver excellent results.

Day 1: personal and organisational sources of power creating value for your stakeholders.

Day 2: identifying the complexity of your operative context building your unit's collective power articulating a vision for a "desired state" of your unit.

Format2 days

LanguagesEnglish or French

5 KEY CONVERSATIONS

Aim

As a result of attending this training programme, participants will be able to: understand the purpose and importance of the 5 conversations diagnose a given situation and choose the appropriate conversation understand the principles and apply the tools that underpin effective conversations offer support to staff in their growth and development prepare for difficult conversations.

Content

The days of top-down communication are gone - to be successful today, managers must talk with rather than to staff. Conversation has become a core managerial competence. This highly practical course focuses on 5 key conversations that when used well and appropriately ensure results and build sustained learning and performance. These conversations can be held at both individual and team levels.

The 5 key conversations:

- setting expectations - the baseline conversation; how to make sure your people know what is expected of them- assessing progress - how to give feedback on performance in a constructive way- developing people - tools for encouraging self-responsibility and autonomy- resolving conflict - how to prepare and manage a conflict resolution conversation- mediation - how to handle conflict between members of the team.

diagnosing a situation to determine which conversation is appropriate preparing the conversation principles of communication and tools for effective communication role-play on own cases.

Format1 day

LanguagesEnglish or French

THE MANAGER COACH APPROACH : THE BASICS

Aim

As a result of attending this workshop, participants will be able to: understand the concept and advantages of coaching as a management technique identify the situations where coaching is beneficial structure a coaching conversation.

Content

Introduction to the principles of coaching: the manager coach approach when to use the coaching approach as a manager how to structure a coaching conversation practising a coaching conversation.

Format1 day

LanguagesEnglish or French

TAKING THE MANAGER COACH APPROACH FURTHER

Aim

As a result of attending this workshop, participants will be able to:

use coaching as an integral part of their day-to-day management identify their own leadership style and link it to the coaching approach identify how to use coaching in order to develop their team's autonomy.

Content

Sharing coaching experience Reminder of the basics of coaching Leadership style in relation to the team's autonomy Practice and optimisation of the coaching approach

Format1 day

LanguagesEnglish or French

MOTIVATING YOUR STAFFAim

At the end of this training program, the participants will be able to:

understand fundamental concepts underlying engagement of people at work and link them to their own workplace environment

learn to diagnose the level of motivation and develop immediate practical solutions to enhance engagement and commitment of teams and individuals

adapt their leadership communication approach to the needs of individuals and align those with the requirements of their workplace role to promote engagement

create a positive working environment that supports taking self-responsibility and initiative to solve problems and make practical suggestions for improvement in own work areas

provide opportunities for staff to get involved in organisational matters within and beyond their own role to increase the ownership for the unit's/section's visions, mission and objectives.

Content

Understanding what motivates human beings to engage at work: short overview of fundamental motivation concepts Maslow's Hierarchy of Needs equity, expectancy and goal-setting theory Herzberg's Two factor theory extrinsic versus intrinsic motivation.

Promoting staff engagement at work: the role of a manager in staff engagement five levels of involving staff in management and operations encouraging ideas and facilitating continuous performance improvement how to activate people that seem to be disengaged managers as communicators - do's and don'ts to promote staff engagement practical toolbox to increase motivation levels within a unit or team.

Format1 day

Languages: English or French