@Jonathon_Wright

4/26/2016 2

Charter 1: Beyond the Buzzwords

What is the meaning of Digital?

Digital? = Signal?

“Digital usually refers to something using digits, particularly binary digits.”- Wikipedia

00101010

incorrect term?

Digitalization?

“Digitalization is the use of digital technologies to change a business model and

provide new revenue and value-producing opportunities; it is the process of moving

to a digital business.” – Gartner (http://www.gartner.com/it-glossary)

better term?

Digital Mastery?

Digital Trailblazers

Digital Savvy

Digital Innovators

Digitally Stupid

Digitally Disengaged

Digital Immigrants

Digital HoldoutsDigital Voyeurs

Digital NativeDigital Naive

Smart Machine First

Open Innovation

Business Model Experimentation

Gamification

Data Science

Lean Start-up (MVE)Design Thinking

Holacracy

Digital Innovation Centres

Social Analytics

Enterprise Crowdsourcing

Maker Skills

A/B Testing or Canary

Relative Risk Thinking

Customer Centricity (CX)

Digital Hooks?

Smart Machine First

Open Innovation

Business Model Experimentation

Gamification

Data Science

Lean Start-up (MVE)Design Thinking

Holacracy

Digital Innovation Centres

Social Analytics

Enterprise Crowdsourcing

Maker Skills

A/B Testing or Canary

Relative Risk Thinking

Customer Centricity (CX)

Digital Hooks?

Tri-Modal?

Digital by Default?digital by design

“To be digital by default is to be digital first.” - Martha Lane Fox, UK Government

www.gov.uk/service-manual/digital-by-default

Digital Transformation?journey or adventure?

“Digital transformation refers to the changes associated with the application of

digital technology in all aspects of human society.” - Wikipedia

Digital Delivery?bi-modal IT

FluidIT CoreIT (Waterfall)

Digital Maturity?adaptive IT

“Mode 3 is the flexible mapping of business challenges to value streams to

determine the best Mode 1 or Mode 2 tools and skillsets to maximise achievement.”

Mode 1 - CoreIT

Mode 2 – FluidIT

Mode 3 - AdaptiveIT

Digital Core?tri-modal IT

Enterprise Digital?

“Enterprise digital is the digitalisation of processes, behaviours and interactions,

resulting in an continuously adaptive innovative business model.“

algorithmic & autonomous

1990 2010 soon...2000 now

DIGITAL EVOLUTION TIMELINE

EN

TER

PR

ISE D

IGIT

AL B

LU

EP

RIN

TS

Websites

Digital

Marketing

eBusiness

Enterprise

Digital

Digital

Business

Enterprise

of Things

future...

Autonomous

Business

Robotics

Algorithmic

Business

Big Data

Analogue

Business

Drones

Digital

Lifestyles

Machine

Learning

Quantum

Computing

You are here

Digital Innovation?

“What if we could shut down email for a hour every day? To reduce the digital grid

and to support digital innovation and creative thinking.” dev.botframework.com

4/26/2016 16

Digital Evolutionover revolution

Charter 2: Enterprise Digital

www.hitachiconsulting.com/digitalenterprise

Digital Engineeringhttps://youtu.be/6-PsPgKLmSA

Pillar 1 – Digital Engineering

Digital Engineering

Pillar 2 – Digital by Design

Digital by Design - DesignOps

Build

Deliver

MonitorMeasure

Learn

Design

Make

Check

Think

Design

Learn

Desi

gn

Ap

pro

ach

Think

Design Thinking Evolution

DesignOps – The Thinking Segment

Insight

Observe

Desi

gn

Ap

pro

ach

Research

Interpreting

Modelling

ChallengingPredicting

Observing

Insight

Experiment

Hypothesis

Research

Desi

gn

Ap

pro

ach

Experiment

Interpreting

Modelling

Fail fast, fail safely and learn rapidly

DesignOps – The Making Segment

Act

Analyze

Desi

gn

Ap

pro

ach

Deploy

Desi

gn

Ap

pro

ach

Release

Sense

Verify

Sense

Verify

FeedbackAssessment

Analyze

Act

Deploy

Respond

Develop

Continuous Everything (Deployment, Build & Delivery)

DesignOps – The Checking Segment

Divide

Disrupt

Desi

gn

Ap

pro

ach

Pivot

Focus

Enquire

InnovateEvolve

Disrupt

Divide

Experience

Adapt

Pivot

Desi

gn

Ap

pro

ach

Experience

Enquiring

Behaviours

Become a Digital Phoenix by Pivoting and Disrupting

Pillar 3 – Digital Manifesto

Digital Manifesto for Digital Business

Value: Think (Learn over Design)

• Evolution over Revolution

• Engineering over Agility

• Predictive over Continuous

• Intelligence over Things

Value: Make (Deliver over Build)

• Governance over Ownership

• Proactive over Reactive

• Maturity over Mastery

• Value over Product

Value: Check (Monitor over Measure)

• Systemic over Behaviour

• Adaptive over Lean

• Pivoting over Disrupting

• Innovation over Investment

Principles behind the Digital-Manifesto.net

That is, while there is value in the items on the right,

we value the items on the left even more!

Pillar 4 – Enterprise Digital

Enterprise Digital

“The digitalisation process (digital engineering) of:

• behaviours (algorithmic business)

• interactions (autonomous business)

• continuous (prescriptive & predictive)

• adaptive (tri-modal)

• innovative (differentiated & dynamic)

• business models

– digital by default (lean start-up)

– digital by design(ops)."

Exploring the definition of Enterprise Digital

WTF?Charter 3: Real-world case studies

WHAT’S THE FUTURE?

Others

Financial Services

Digital Media and Consumer Products

Automotive Systems

High Functional Materials and Components

Construction Machinery

Electronic Systems and Equipment

Social Infrastructure and Industrial Systems

Power Systems

Information and Telecommunication Systems

US$3.4BINNOVATION BUDGET

Founded in 1910

US $93.4B FY13

970 subsidiaries

Ca. 325,000 employees

#1 worldwide for patent applications in emerging technologies (IoT, Big Data)

#78 in the 2014 FORTUNE® Global 500

Hitachi – Social Innovation

Hitachi – Social Innovation (UK)

ROBOTICS

I.T.

INFRASTRUCTUREAUTOMOTIVE

SYSTEMS

WIND TURBINES

MINING EQUIPMENT

RAILWAY CONTROL SYSTEMS

AND TRAINS

WEARABLES

PROGRAMMABLE

CONTROLSWATER TREATMENT

BATTERY SYSTEM

SENSORSMEDICAL

IMAGINGGAS TURBINES

SOCIAL INFRASTRUCTUREPUBLIC SAFETY MEDICAL DIAGNOSTICS

Hitachi – Enterprise of Things

Hitachi – Enterprise of Things – Case Studies

ENERGY

Smart buildings

Predictive analytics

Remote outage

notification

Smart waste

management

UTILITY

Hazardous materials

emergency response

Equipment

monitoring/control

Water treatment

Water management

VEHICLE

Autonomous Vehicles

Smart parking

Vehicle detection

Mobile payments

EV charging

TRANSIT

Intelligent rail and

transit solutions

Predictive maintenance

Fleet management

Asset tracking

Smart Roads

PUBLIC SAFETY

Video Surveillance

Remote security

monitoring

Emergency response

Smart street lights

Mass notification

INTEGRATED REPORTING AND ANALYTICS: ACTIONABLE INSIGHT

Infrastructure and Transportation Safety and Security

Resources and Sustainability Population and Health

Hitachi – Social Innovation The integration of Internet of Things & analytics for a safer, healthier, smarter society

…remember when it comes to digital engineering!

#DESIGNOPS

…so long and thanks for all the fish!…technology is stuff that doesn’t work yet