TIPT 3rd Party Application Compliance Pack

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PARTY APPLICATIONS LAB ACCESS REQUEST

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Party Application Lab Access Request | December 2013 PAGE 2 OF 16

© Telstra Corporation Limited (ABN 33 051 775 556) 2012. December 2013. All rights reserved.

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, information contained within this manua l

cannot be used for any other purpose other than the purpose for which it was released. No pa rt of this publication may be

reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying,

recording or otherwise, without the written permission of Telstra Corporation Limited.

Words mentioned in this book that are known to be trademarks, whether registered or unregistered, have been capitalised or

use initial capitals. Terms identified as trademarks include Cisco®, Microsoft®, Microsoft Windows®, Apple®, AirPort®, Mac®,

Linksys®.

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INTRODUCTION

Telstra is making available a set of APIs ( Application Programming Interfaces) called XSI, supporting the

integration of Telstra Business Calling Platform with third-party (or customer developed) applications.

Vendors can apply to self certify their application for testing in the Telstra Test Lab which is currently running

version 19sp2 of Broadworks.

The lab is accessible via the Internet, Telstra IP-VPN, and Telstra provided Internet/IP access services.

SIP calling functionality is made available via an Internet facing SBC providing non-TIPT customers with the ability

to fully test their applications remotely.

When Telstra and the vendor (application developer) are satisfied that the proposed application is compliant they

will complete the “Guidelines and Compliance Pack” supplied and email it to Telstra. Telstra will then issue a

Notice of Compliance and the application will be listed on Telstra’s Online Resource Centre as a compliant

application.

This document includes the forms that must be completed to request access to the Telstra Test Lab for Self

Certification of applications.

To request access to the Telstra Test Lab:

1. Complete Chapter 1- The Questionnaire

2. Complete Chapter 3 - The Agreement

3. Email this document to [email protected]

4. If your request is successful Telstra will provide you with the Guidelines and Compliance document

which contains details of the Test Lab environment that has been provided for your testing

For Further Information

If you require more information about this document or the request process please contact:

[email protected]

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WHAT’S INSIDE

CHAPTER 1 THE QUESTIONNAIRE 5

CHAPTER 2 THE SERVICES 9

CHAPTER 3 THE AGREEMENT 12

CHAPTER 4 CONFIDENTIALITY OBLIGATIONS 14

CHAPTER 5 DEFINITIONS 16

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CHAPTER 1 THE QUESTIONNAIRE

Where relevant, please complete the questions below. Any additional material that supports the Vendors

application should also be returned with the completed Questionnaire and Agreement.

YOUR REQUIRED DATES

DESIRED DATES FOR THE ACCESS?

From: To:

THE VENDOR

WHAT IS YOUR BUSINESS NAME?

WHAT ARE YOUR PRIMARY CONTACT NAME AND DETAILS

WHAT IS YOUR PRIMARY BUSINESS?

WHAT ARE YOUR MARKET PLACE/ CUSTOMER DEMOGRAPHICS?

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WHAT IS YOUR AUSTRALIAN PRESENCE?

WHAT SUPPORT IS PROVIDED FOR YOUR APPLICATION?

THE APPLICATION

WHAT IS THE NAME OF YOUR APPLICATION?

PROVIDE A BRIEF DESCRIPTION OF THE APPLICATION’S FUNCTIONALITY

WHAT OPERATING SYSTEMS DOES THE APPLICATION RUN ON?

WHEN WILL THIS APPLICATION BE AVAILABLE IN THE MARKET PLACE?

WHAT IS THE HIGH LEVEL ROADMAP FOR THIS PRODUCT? RELEASES STRATEGY, INTEGRATION

PLAN, EXIT STRATEGY, PRODUCT MATURITY?

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HAVE YOU COMPLETED ANY CERTIFICATION WITH BROADSOFT?

HAVE YOU COMPLETED CERTIFICATION WITH OTHER CARRIERS?

DO YOU PROVIDE THIS SOLUTION WITH OTHER CARRIERS?

WHAT ARE THE APPLICATION’S KEY DIFFERENTIATORS?

WHO/WHAT ARE THE MAIN COMPETITORS?

PLEASE PROVIDE A MINIMUM OF 3 SCREENSHOTS AND ANY OTHER RELEVANT

DOCUMENTATION/SALES MATERIAL.

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THE TARGET MARKET

WHO IS TARGET MARKET FOR THIS APPLICATION?

WHICH CHANNELS DO YOU USE TO REACH YOUR MARKET?

WHAT ARE YOUR MARKETING EFFORTS TO PENETRATE THIS MARKET?

THE BUSINESS OPPORTUNITY

WHAT ARE THE CURRENT OPPORTUNITIES PURSUED? (CUSTOMERS/SIZE)

WHAT HAS BEEN THIS APPLICATION’S UPTAKE AND MARKET SHARE?

WHAT ARE THE ONE YEAR AND 5 YEARS REVENUE/UNIT SALES FORECASTS IN AUSTRALIA?

WHAT ARE THE ONE YEAR AND 5 YEARS REVENUE/UNIT SALES FORECASTS IN PARTNERSHIP WITH

TELSTRA?

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CHAPTER 2 THE SERVICES

The Test Lab environment will consist of three Users/Numbers with the following User Services.

USER SERVICES

Alternate Numbers Anonymous Call Rejection

Authentication Automatic Callback

Barge-in Exempt Basic Call Logs

BroadWorks Anywhere BroadWorks Assistant - Enterprise

Call Forwarding Always Call Forwarding Busy

Call Forwarding No Answer Call Forwarding Not Reachable

Call Forwarding Selective Calling Line ID Delivery Blocking

Calling Name Delivery Calling Name Retrieval

Calling Number Delivery Call Notify

Call Return Call Transfer

Call Waiting Client License 17

Client License 18 (PC) CommPilot Call Manager

CommPilot Express Connected Line Identification Presentation

Connected Line Identification Restriction Customer Originated Trace

Directed Call Pickup Directed Call Pickup with Barge-in

Diversion Inhibitor Do Not Disturb

External Calling Line ID Delivery Flash Call Hold

Hoteling Guest In-Call Service Activation

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Intercept User Internal Calling Line ID Delivery

Last Number Redial Multiple Call Arrangement

N-Way Call Outlook Integration

Priority Alert Push to Talk

Remote Office Selective Call Acceptance

Selective Call Rejection Sequential Ring

Shared Call Appearance 15 Simultaneous Ring Personal

Speed Dial 100 Speed Dial 8

Three-Way Call Voice Messaging User

Voice Portal Calling

List any additional Services you require.

ADDITIONAL SERVICES QUANTITY REQUIRED

List any other requirements you would like to request.

ADDITIONAL REQUIREMENTS

The following items are NOT available when remotely accessing the Test Lab:

Access to CommPilot.

Calls to and from native Mobile devices.

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Calls to and from PSTN connected calling devices (both landline and ISDN).

DMS functionality.

SIP based CPE development.

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CHAPTER 3 THE AGREEMENT

Please sign the NDA below and return with the completed Questionnaire.

[Draft [x] Dated [x month 20xx]

CONFIDENTIALITY AGREEMENT

YOUR DETAILS

Name # 1 (you or your)

ABN # 2

Address for Notices # 3

Contact Person # 4

Email Address # 5

Fax Number # 6

Phone Number # 7

OUR DETAILS

Name Telstra Corporation Limited (ABN 33 051 775 556) (we, us or our)

Address for Notices # 8

Contact Person # 9

Email Address # 10

Fax Number # 11

Phone Number # 12

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RECITALS

The parties agree to keep confidential, certain information that they may provide to each other, on the terms of this agreement.

Agreed by you

Signed for you by your authorised representative:

Signature Date

Print Name Position

Agreed by us

Signed for us by our authorised representative:

Signature Date

Print Name Position

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CHAPTER 4 CONFIDENTIALITY OBLIGATIONS

EACH PARTY MUST:

Keep the other party’s Confidential Information secret and confidential;

Not access, use or reproduce the other party’s Confidential Information for any purpose other than the

Permitted Purpose, nor assist or permit any other person to do so;

Not disclose the other party’s Confidential Information except as permitted under this agreement; and

Take all steps reasonably necessary to safeguard the other party’s Confidential Information from unauthorised

access, use or disclosure.

A PARTY MAY DISCLOSE THE OTHER PARTY’S CONFIDENTIAL INFORMATION:

To its Representatives if they need to know the Confidential Information for the Permitted Purpose. A party is

liable for any unauthorised access, use or disclosure by its Representatives of the other party’s Confidential

Information;

If disclosure is required by law or the rules of any stock exchange, provided that it first notifies the other party

of the required disclosure (where practicable); or

With the prior written consent of the other party.

Each party acknowledges that monetary compensation may not be a sufficient remedy for any breach of this

agreement and that the other party may seek and obtain specific performance or injunctive relief as a remedy for

any breach or threatened breach of this agreement, in addition to any other remedies available at law.

The obligations of confidentiality imposed by this agreement begin on the date when this agreement is signed by

the last party and continue in force until:

All of the Confidential Information is readily available in the public domain; or

Agreement in writing by both parties.

PRIVACY

Each party must comply with all Privacy Laws in relation to Personal Information, whether or not it is an organisation bound by the Privacy Act 1988 (Cth).

ACKNOWLEDGEMENTS AND DISCLAIMERS

No party represents or warrants that its Confidential Information is accurate, complete, up to date or fit for any

particular purpose. Each party must make its own assessment of the other party’s Confidential Information and

must satisfy itself as to its accuracy and completeness.

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No party is obliged to enter into any further agreement or discussion with the other party or to refrain from entering

into an agreement or discussion with a third party as a result of the entry into this agreement.

Nothing in this agreement may be construed as granting or conferring on a party any proprietary rights, licences or

other rights in any of the other party’s Confidential Information, other than the rights expressly granted under this

agreement.

GENERAL

The laws specified in the Jurisdiction govern this agreement. Each party submits to the non-exclusive jurisdiction

of the courts of that place and the courts of appeal from them.

This agreement may only be varied by written agreement between the parties.

This agreement constitutes the entire agreement between the parties about its subject matter and supersedes any

previous understanding, agreement, representation or warranty relating to that subject matter.

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CHAPTER 5 DEFINITIONS

In this agreement unless otherwise indicated:

Confidential Information in relation to a party means:

the existence and terms of this agreement;

the fact that the parties are or have been in discussions concerning a possible transaction and any other fact

with respect to such possible transaction; and

all information which is provided by or on behalf of the party to the other party of any nature and in any form

for or in connection with the Permitted Purpose, but does not include information which:

is or becomes readily available in the public domain, other than as a result of a breach of this

agreement;

is known to the other party before it received it and is not subject to an existing obligation of confidence

between the parties;

is developed by the other party independently of the disclosure; or

is provided to the other party by a third party who is not under an obligation of confidence in respect of

the information.

Jurisdiction means # 13.

Permitted Purpose means the purpose of # 14 and conducting analyses, discussions and negotiations in relation

to such matter.

Personal Information means:

information or an opinion, whether true or not, and whether recorded in a material form or not, about an individual

whose identity is apparent, or can reasonably be ascertained, from the information or opinion; or

information or a document that relates to the affairs or personal particulars of another person (such as a company or a business), which is received or learnt by a party from any source for or in connection with the Permitted Purpose.

Privacy Laws means the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), the Telecommunications Act 1997

(Cth) and any other legislation, principles, industry codes and policies relating to the handling of Personal

Information.

Representative of a party means any director, officer, employee, agent, contractor or professional adviser of the

party.

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