The Zenetex Vision

To be a highly successful and diversified

professional services company that is…

… advocated by customers.

…the best place to work in our market.

…a fierce competitor.

…committed to growth and shared success for all stakeholders.

Our Mission

Zenetex, where people care about your success.

We realize that our success is contingent on others succeeding,

and our real value is in helping them be successful.

When customers succeed, we succeed.

The only way for us to succeed over the long term is to

consistently contribute to our customers’ success.

Every one of us has a customer.

All employees have tasks to perform that others depend on;

this includes the functional and staff personnel that support internal

customers.

If one is not supporting a paying customer they are supporting an internal

customer.

Guiding Principles

•Customer-Driven, Mission Focused

•Operate with Integrity & Trust in All

Relationships

•Everyone Markets

•Understand Our Business

•Be Accountable

•Enable, Empower & Entrust

•Continuously Improve Performance

Trusted Business PartnerTrusted business partner on thepost 9/11 Pentagon Command Communication Survivability Program

Tasked to design, transition and standardize IT operations in accordance with ITIL best practices

Successfully delivered

Established a reputation as a premier business partner and renowned IT service provider

Team Zenetex

Customer focused

Mission driven

Committed to operational excellence

Cost conscious

Experienced professionals

Zenetex’s greatest and most valuable asset

Enterprise Solutions

Deep repository of best practices, lessons learned and shared experiences from federal, state, local, civilian, commercial and defense agencies

Continually updated

→ IT Service Management → Zenetex University→ IT Operations & Software → Integrated Training Systems→ Credential Technology Services → Program Management→ Integrated Logistics Support → Engineering and RDT&E Support

IT Service ManagementOver 9 years of experience in institutionalizing ITSM within government environments

ROI realized rapidly

Full ITIL life cycle support

ITSM education and certification

ITSM baseline and maturity assessments

Proven ITSM implementation methodology

Alignment and realignment of IT performance to your organization’s mission

®

ITIL® is A Registered Trademark of the Office of Government Commerce in the United Kingdom and other countries. © Crown copyright 2007 Reproduced under license from OGC.

Zenetex University

ITIL V3 Foundations Certification

ISO/IEC 20000 Foundations Certification

Private On-Site Classes

Public Classes

Executive Summaries

Custom Workshops

Industry-leading pass rate of 91%

®

IT Operations & Software

Solutions based on industry best practices

Approaches aligned to your specific requirements

Results designed to effectively define, measure and analyze cost and performance of the IT life cycle

Systems support

Network operations support

Service desk support

Integrated Training SystemsIncreasing human performance through efficiency

Interactive multi-media instruction

Electronic performance support systems

Computer aided instruction

Instructor-led courses

Web-based asynchronous training

Train-the-trainer training

Complete support for the Training Systems Acquisition Professional

Credential Technology Services

Large and small scale credentialing programs

Identity proofing, vetting and enrollment

Identity database management

Card production and security management

Privacy and security policy management

Based on industry best practices plus national and international standards ICAO 9303, FIPS 201 and ISO 24727

Program ManagementProgram management professionals (PMP certified)

Technical project management

Organizational development and leadership

Lean/Six Sigma solutions

Contract and administrative support

Risk and change management

Budget and financial management

Defense acquisition DoD 5000.02

Integrated Logistics SupportMinimizing life cycle costs while maximizing operational availability of equipment and systems

Initial design, implementation and continued support capabilities

Industry expertise and continuity throughout the life cycle of equipment and systems

Assess, implement and manage a logistics plan that works best for you

Domestic and foreign military sales

Engineering and RDT&E SupportResearch, development, test and evaluation

Systems engineering

Aerospace engineering

Simulation engineering

Test Pilot School graduates

Test range support

Defense weapons support

IT to support engineering systems

Management Team

Mark GreenCEO

Dennis J. EnglandPresident & COO Gery VanderVlietExecutive VP,Business Development

Jim McDermottCFO

Ray BadiaVice President,Integrated Logistics Services

Robert DarlingVice President,Business Development

Mark GeraschVice President, Integrated Training Systems

Cindy RandallVice President,Navy IT Services

Doug RemberVice President, ITSM

Kameron TurnerVice President, ITSM Business Development

Customers• • Air Force, Army, Marine Corps, Navy• • Department of Defense• • Department of Energy• • Department of Homeland Security• • Department of Labor• • Department of State• • Defense Information Systems Agency• • Federal Bureau of Investigation• • Food and Drug Administration• • Government of District of Columbia• • International Trade Administration• • Joint Warefare Analysis Center• • The Pentagon• • BAE Systems, Inc.• • EDS, an HP company• • General Dynamics• • L-3 Communications• • State of Maryland• • Verizon

PATUXENT RIVER, MD44427 Airport Road, Suite 404

California, MD 20619301.862.9080

301.862.9025 (fax)

Field Offices:Ft. Huachuca, AZ • Seaside, CA • Raleigh, NC • Manhattan, NY • Scott AFB, OH • Ft. Bliss, TX

www.zenetex.com

HAMPTON ROADS, VAColumbus Executive Suites

One Columbus Center, Suite 667Virginia Beach, VA 23462

757.687.8187

CORPORATE HEADQUARTERS13800 Coppermine Road

Herndon, VA 20171703.234.7878

703.234.5833 (fax)