The University of Vermont PHYSICAL PLANT DEPARTMENT Kane Tobin School of Business Administration...
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The University of Vermont PHYSICAL PLANT DEPARTMENT Kane Tobin School of Business Administration Class of 2015
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Transcript of The University of Vermont PHYSICAL PLANT DEPARTMENT Kane Tobin School of Business Administration...
The University of Vermont
PHYSICAL PLANT DEPARTMENT
Kane TobinSchool of Business Administration
Class of 2015
Thank you
Team Member
Roles
Standardization
Processes & Procedures
Planning
Budgeting
Customer Value
Customer Interactio
n
Communication
Team Interactio
nTeam
Mentality
Team Morale
Individual Engagemen
t
Soft Skills
Hard Skills
Training
The Balanced Score Card
Objective Key Performance
Indicator
Target
Financial Perspective
Process Perspective
Customer Perspective
Employee Perspective
Communication
Standardization
Training Build
Measure
Learn
Build, Measure, Learn Loop
Develop and maintain relationships with our partners on the campus, enabling our department to first identify, and then exceed
their expectations in providing the best-value care and stewardship of the University’s physical assets
