THE RED ROCKET SHOW

WITH YVONNE ODONKOR

The Impact of Technology on Communication in the Workplace

Red Rocket Team

Dr. Katrin Stockmayr

Mr. Adam Stilson

Ms. Luiza Dragon

Ms. Joanna Regula, esq.

Professor Robin Gairey Ph.D.

Mr. Stephen Goyer M.A.Sc

Effective communication 3 major functions:

Ensures the best possible quality standard Helps generating new ideas Ensures that staff work well together and

understand the organization’s objectives

Levels of communication in organizations Organizational Communication Mass Communication Small-group Communication Interpersonal Communication Public Communication Intrapersonal Communication

Technology can be frustratinghttp://www.youtube.com/watch?v=8ozm_uvea3k

Decipher the SMS (1)

No act of kindness, no mattr hw small, S evr wasted

Decipher the SMS (2)

1ly da opN hart receives lov 1ly da opN mnd receives wisdom 1ly da opN hand receives gfts n 1ly da lckE 1 decodes MSGS like this

Then and Now – Technology in the Workplace

Advantages/Disadvantages

Then

Interpersonal relationships meant more

-People used to work 9-5

-More face time with employees

-More time to think

Now

-Things move faster now

-Collaboration is easier

-Workers can be mobile

-Less time spent on administration

Decipher the SMS (3)

At dis mo n tym 5 M ppl r havN dinner.50 M ppl r drinkN cofy. 100 M ppl r zzz

The meaning and depth being lost when communicating through various technological channels

And now the WWW and ….

What is worse we did not fix it… but We understood…

Why is language important to Information Technologists?

Back then….

Lost in Translation http://www.youtube.com/watch?v=rD4roXEY8hk

Depersonalization of Relationships Greater physical separation leads to professional

isolation. Communication more automated and shallow

Traditional office dramatically changed

Lack of face to face interaction decreases interpersonal interaction which leads to diminished personal bonds

Depersonalization of Relationships Greater physical separation leads to professional

isolation. Communication more automated and shallow

Traditional office dramatically changed

Lack of face to face interaction decreases interpersonal interaction which leads to diminished personal bonds

Laurier Study Laurier University providing all MBA

students with BlackBerrys to revolutionize business education and develop a deeper and more relevant educational experience by keeping everyone connected.

New Problems Technology brings http://www.youtube.com/watch?v=3qqCwnSUwC0

Generational Barriers at Work The LexisNexis Technology Gap Survey was

conducted to show how technology etiquette barriers impacted the workplace.

Between Boomers (age 44-60), Generation X (age 29-43) and Generation Y (age 28-youger).

Generational Barriers at Work Over 2/3 of Boomers agree that PDAs and mobile

phones contribute to a decline in proper workplace etiquette.

Less then half of Gen X workers agree that a laptop or a PDA in an in-person meeting is “distracting”. Only 17% of Boomers believe that laptops and PDAs are “efficient” in an in-person meeting, compared to more then 1/3 of Gen Y workers.

28% of Boomers think blogging about work-related issues is acceptable, while 40% of Gen Y workers do.

Benefits of Technology “Masspersonal” – convergence of mass media and

interpersonal communication

People choose the best communication channel to best reach other people

Advances in technology have made it easier than ever to use many different channels

Benefits of Technology Technology actually improves interpersonal skills

Helps with group forming and storming stages

Media Richness theory- A look at different technologies and how they affect interpersonal communication.

CONCLUSION Effective communication Then and now – technology in the workplace Communicate should be clear and effectively as to not get

lost in translation. Ways in which technology has isolated people and

depersonalized relations. Technological barriers between generations in the

workplace Positive impact of technology on interpersonal

communication

Questions?

Thank You