THE COMMUNICATION PROCESS Chapter 2. The Communication Process.
The Process of Communication
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Transcript of The Process of Communication
Communicating with OthersThe Process of Communication
By William Rogero
To improve communication skills
Is to learn the foundation of
critical thinking: The Process of Communication
Person A wants to tell person B an idea.
Let’s start with an example.
A B
This first step in the process is called Encoding
Person A will think about the things to say in hisOr her mind
Encoding
• Encoding is to take an idea or thought and select verbal symbols for it to send.
• Factors like, social system, culture, past experiences, state of thought and more influence encoding.
Person A must now select words to use... Encoding travels from the mind to the mouth
Person A encodes his or her thoughts and creates it into a Message
Message
• The message is what Person A wants Person B to know, it is the content of person A’s message
• A message can be made up of factors such as: composition, sentence, structure, spelling, grammar and more…
In this instance, person A sends a message through verbal communication
Person A must form a sentence or structure to say to person B
Message
After Encoding comes Message
Once person A's words are spoken, the sound is carried through the air towards Person B's ears.
Person A: “How are you?”
However, before person A's message can reach Person B
The message can potentially
be distorted by Noise
Person A: “How are you?”
Noise
• Noise can be anything that disrupts or distorts the communication process.
• Noise can be: physical, like a car noise. Psychological, like a pessimistic attitude, or distractions.
Sending and receiving messages can be distorted by sounds (Noise)
But once Person B receives the messageDecoding takes place
Person A: “How are you?”
Noise/ SoundBeep!
Decoding
• Decoding is to translate the message into something understandable
• Person B, may never decode the exact message Person A sent, because of influencing factors like the noise or the encoding of Person A, and the interpretation of Person B himself/herself
Person B interprets the message Person A sent
Person B will give Feedback to person A.Feedback is person B’s reply to the message sent by
person A
“How are you?”
Feedback
• Feedback is information sent back.
• Feedback can come in many forms, Person B can reply back falling asleep without any verbal message. Feedback tells how accurate person B decodes the message
Person B replies his/her feedback
Communication is complete!
How am I? Oh, I’m fine!
BA
The Process of Communication
• Helps distinguish the effectiveness of a message by specifying certain parts of the process
• Communication effectiveness depends on the successful integration of all parts of the process
To be a critical thinker, is to deliver communications in a optimized and effective approach and the
Process of Communication helps with that.
“The process of communication is a sequence of events in which a sender transmits a message to a recipient. The message can be verbal or nonverbal as long as the recipient is
able to understand it. There are several steps in the process: encoding, medium of transmission, decoding, and feedback. The sender selects a format for the message,
"encodes" it into that form, and then selects and uses a medium, or method, of transmission. When the recipient receives the message, it is "decoded," and feedback
occurs.” – wisegeek article Process of Communication
Noise + Noise + Noise + Noise + Noise + Noise
Sender Encodes Receiver Decodes
FeedbackMessage
Communicating with Others
The Process of Communication
By William Rogero
Sources…• Communicating with Others , Chapter 1 – Communicating Critical Thinking, Jack Sterk,
Jim Marteney• WiseGeek, Process of Communication:
http://www.wisegeek.com/what-is-the-process-of-communication.htm• CliffNotes, The Communication Process:
http://www.cliffsnotes.com/more-subjects/principles-of-management/communication-and-interpersonal-skills/the-communication-process
I hope my intro helps your approach in becoming a betterCritical Thinker! – W.R