The Infrastructure is Fundamental - Xorcom · The Infrastructure is Fundamental IP PBX, telephony...
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www.xorcom.com Asterisk is a registered trademark of Digium, Inc. The Infrastructure is Fundamental IP PBX, telephony cards and tools for high availability
Transcript of The Infrastructure is Fundamental - Xorcom · The Infrastructure is Fundamental IP PBX, telephony...
www.xorcom.com
Asterisk is a registered trademark of Digium, Inc.
The Infrastructure is
Fundamental
IP PBX, telephony cards and tools for high availability
www.xorcom.com
Xorcom – Business Overview
2004 Established:
Development and production of corporate
communication solutions Objective:
Headquartered in Israel; sales and support subsidiary
for U.S. and Canada located in U.S. Offices:
95% of sales are exports to over 95 countries. Activities:
Corporations, Government Institutions, Telephone
Operators, Distributors, Equipment Manufacturers
Our
Customers:
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Distribution & OEM Channels
Distribuidor OEM
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Vision
• Provide professional, stable, modern, competitive and affordable telephony systems
• Open source telephony solutions with high quality, professional support
• Network of certified professional channels
• Pre- and post-installation sales and service
• Continual development
• Commitment to the customer
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XPP: Unique Selling Points
• High speed 480 Mbit/s USB2 connectivity
• Supports very high densities
• Typical uncompressed voice: 2,400 calls/USB
• Full support for fax and modems
• Modular and scalable
• Additional ports are ‘hot pluggable’
• Simple integration of software applications
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Our “Daily Bread” – How Many Times…
• …has a PBX hard drive or power supply failed?
• …did you have to replace a server due to lack of PCI/PCIe slot?
• …have you experienced driver problems? • …have you been “held hostage” by a
manufacturer in order to solve a specific problem?
• …have you had to install costly HW for a simple installation due to lack of published performance information?
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Reliability Based on Type of PBX
0
25
50
75
100
Proprietary IP-PBX Basic Asterisk Asterisk(professional
platform)
Confidence
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Popular Ways of Achieving Reliability
• Use only mature Asterisk versions
• Depend on “early adopters” to test new versions and follow progress of new builds • Eager and willing community members
• Companies anxious to utilize new features
• Employ ruggedized hardware • Redundant power supplies, disks, fans, etc.
• Drawbacks: • Useless if software fails
• Expensive
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The “Xorcom Way”
• Use optimized, tested and supported HW
• Approach the “five nines” with your iPBX by employing utilities providing the “five R’s”: • Redundancy
• RAID1 / RAID5
• Replicate & Restore
• Rescue
• Rapid Tunneling
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TWINSTAR™
True Redundancy for Complete Asterisk PBX
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High Availability Solution for Asterisk
• Provides full redundancy for a complete PBX system, incl. telephony interfaces
• Quick and automatic failover process keeps downtime to an absolute minimum
• Auto detection of server failure & switch to backup server
• Firmware-based switching mechanism is not network-dependent
• Solution components: • two Xorcom IP PBX units with identical configurations • Xorcom Astribank channel bank(s) with dual USB ports
XPP Technology
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Initial Setup: Identical Servers
• Two Xorcom servers + dual-USB Astribank
PSTN
Astribank (front panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server (backup)
Analog Phones
IP Phones
LAN/WAN
USB USB
Xorcom server (primary)
SIP Trunking
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Standard Operation: Primary Active
• Two Xorcom servers + dual-USB Astribank
IP Phones
PSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server (backup)
Xorcom server (primary)
Analog Phones
LAN/WAN
USB USB
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IP Phones
Analog Phones
If the Primary Server Fails…
PSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server (backup)
LAN/WAN
Server Failure
Xorcom server (primary)
USB USB
SIP Trunking
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Analog Phones
IP Phones
…the Backup Server is Activated
PSTN
Astribank (rear panel) USB-connected channel bank
providing analog/digital telephony interfaces
Xorcom server (backup)
LAN/WAN
Backup Server assumes Primary Server IP Address
Xorcom server (primary)
USB USB
SIP Trunking
Switch Changes to Backup Server
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RAID1 / RAID5 Support
• RAID1 and RAID5 are important tools for data and applications, serving to increase reliability
• RAID1 is standard in C/XE2000 & C/XE3000
• RAID5 is standard in CXE4000
• If the active hard disk fails, the second hard-disk automatically takes over and an alarm e-mail is sent to the system administrator
• PBX continues working seamlessly
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PBX Disaster Recovery Made Simple
• Never worry again about:
• natural disasters
• hardware failure
• human error
• Create, save and
restore your PBX files in minutes!
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Rapid Recovery: Backup & Restore
• Utility and storage space 8GB USB Disk-on-Key (DOK)
• Supports all Xorcom IP-PBX models – standard on XE; optional on XR
• Backs up entire PBX including user-defined options: • configuration files
• voice prompts
• voice mail
• Descriptive name for each backup
• Single DOK for multiple system backups
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Rapid Recovery: Additional Uses
• Reduce time required for multi-site installations • Prepare all equipment in a few minutes, before sending
to branches offices, each with its own details • Use Rapid Recovery to contain:
1. The configuration that will be common to all sites
2. The dialing plan 3. IVRs, ring groups, etc. 4. The phone directory
• After that, mount the image using Rapid Recovery and simply set the specific system name and IP address.
• The IP-PBX is ready for use!
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R4 = Rescue: ALF (Analog Lines Fail-over)
* Power failure? Software affected? Keep your PBX analog lines running!
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Redundant Power Supply
• Microcomputer-based control system
• Supports up to 16 Astribanks (512 analog ports)
• Constantly monitors power requirements
• In the event of malfunction
• Load balancing of remaining units
• Automated alert to sys admin (XE series configurations only)
• Also supports up to 8 internal USB 2.0 hubs with 4 ports each; total of 32 USB 2.0 connections
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Redundant Power Supply - II
• Designed for large installations requiring 100% reliability and continuity
• Hot swappable disks
CXE4000
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Rapid Tunneling Utility
• Secure remote access to IP-PBX
• Pre-installed on all IP-PBX models
• Targeted, real-time support
• End user determines when to connect/disconnect
• No technical knowledge required of end user
• In real time, Xorcom support specialist can: • troubleshoot
• perform diagnostics
• correct configuration issues
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Summary:
• Redundancy
• RAID1 / RAID5
• Replicate & Restore
• Rescue
• Rapid Tunneling
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Recommendations
• Take into account the particular needs of the user when choosing the appropriate equipment.
• Use systems that have a comprehensive backup, support and warranty program.
• Design solution architecture which is easy to install and enables long-term support.
• Don't forget to consider a scalable solution.
• Pay continual attention to backup tools. They will save lot of money for both you and the customer.
