IP PBX appliances & Virtual PBX by Xorcom

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www.xorcom.com

Transcript of IP PBX appliances & Virtual PBX by Xorcom

Page 1: IP PBX appliances & Virtual PBX by Xorcom

www.xorcom.com

Page 2: IP PBX appliances & Virtual PBX by Xorcom

www.xorcom.com

About us

General - 13 years, Asterisk contributor, HW + SW

100+ countries, across industries

8 time winner of Internet Telephony Expo Best of Show

ISO9001 Certified

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PBX Product Line

Product P/N Users*Analog Ports*

PRIPorts*

Concurrent SIP calls*

Blue Steel CXT4000

1500 960 24 880

Blue SteelCXT3000

1000 800 16 550

CXE3000CXE2000

1000200

800160

161

55085

CXR3000CXR2000

1000200

800160

81

32585

CXR1000 30 16 0 55

SparkCXS1000

30 16 ½ 30

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Virtual

CompletePBX – Virtual Machine

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• Easy to install

• Easy to admin

• Scalable

• Secure

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Virtualization

• Independent from a machine or hardware

• Flexible resources

• On site or in a data center (public cloud)

• Stop / Start / Snapshot

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CompletePBX

features, short demo

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CompletePBX 5.0

NEW

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Separate entities:

• Multiple devices per user

• Multiple users per device

• No need to set in advance

• User without device - agent

• Device without user - hot desking

• Security - no connection to user

Extensions & Devices

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Extensions & Devices

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Separate entities:

• Multiple devices per user

• Multiple users per device

• No need to set in advance

• User without device - agent

• Device without user - hot desking

• Security - no connection to user

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Class of Service

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• Disabling international calls

• Limiting time to expensive destinations

• Features to be used in each class

• Using specific outbound routes

• Extension dialing only

• Authorization code - one time access

• Security - Limit what you don’t need

Class of Service

Routes (ARS)

Features

Dialing Rules

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Boss Secretary

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• Smart call routing

• Feature code on/off

• Time-based option

• White list

Someone Secretary

Boss

Someone Important

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User Portal

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• VM Password & Settings

• DND

• Call forward

• Follow me

• Boss/Secretary while list

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Easy to Assist Users

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• Extension status

• Clear all diversions

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Management Tools

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• Asterisk CLI

• Dashboard

• Log file viewer

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Hardware Interfaces Management

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Self Management

• Customized permission levels

• Intuitive user interface

• Search users, devices and menu items

• Help desk - extension status

• Easy to use for day to day functionality

• Call Details Reports

• Changing opening hours

• Pickup groups setup and changes

• Extension level settings (portal)

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Security

• Camouflage

• Class of Service - different levels of permissions on extension

level

• Intrusion prevention

• Built in firewall

• Codes for dialing certain destinations

• Time limitations on routes

• Auto generated passwords

• Device and user separate entities

If you don’t use it, block it

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Hot Desking

• User may assume their extension on any phone

• Phone becomes user’s extension for all purposes:

• Incoming calls

• Call details reports

• Class of service

• Voicemail

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Switchboard

• Supervisor may monitor status of branches remotely

• Monitor calls (listen)

• Instruct agent (whisper)

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TwinStar – High Availability

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Twinstar in GUI - NEW

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Backup & Restore

• Xorcom Servers:• Rapid Recovery

• Full system backup• User-defined options• configuration files• voice prompts• voice mail

• Descriptive name for each backup• Single DOK for multiple system backups

• Virtual Machines:• Snapshot

• Full system backup

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Complete Concierge

• Integrated Hospitality Telephony Solution

Certified

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Complete Concierge Overview

• Interface for hotel Property Management Systems (PMS)

• Check in/Check out updates the PBX

• Call Accounting

• Room status

• Change class of service based on room status

• Leverages existing hotel infrastructure, such as cabling and analog phone sets

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Complete Concierge - Compatibility

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Thank you