The Digital Insurer

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The Digital Insurer Robert Cummings Head of the Industry Business Unit Insurance January 2016

Transcript of The Digital Insurer

The Digital Insurer

Robert Cummings Head of the Industry Business Unit InsuranceJanuary 2016

1666 The Great Fire of London

Risk

Calculate risk

Price risk

$Price

Cover risk

Policy

Pooling risk

Reduce risk?

Reduce risk?

Reducethe financial impact of

risk

But what if . . .technology could reduce risk?

Reimagining

insurance

Omnichannel

Omnichannel

Networks

1666 Today 2020

So what is changing?

Is risk going away?

Climate change

Populationchange

Politicalinstability

Financialcrises

Cybercrime andterrorism

1666 Today 2020

ØPolicy

...$...

1666 Today 2020

Mathematical abstraction

of reality

Physical, real-world

reality

Ø

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Policy

...$...

Unknownestimated

risk

Known controlled

Risk

Ø

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Policy

...$...

Reduced financial

impact of loss

Reduced probability

of loss

Ø

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Policy

...$...

Productcentric

Customercentric

Ø

1666 Today 2020

Policy

...$...

Insurercentric

Network centric

Ø

1666 Today 2020

Policy

...$...

Financialservice

Riskservice

Ø

1666 Today 2020

Policy

...$...

Ø

1666 Today 2020

Policy

...$...

Digital core

Omnichannel network

Internet-of-Thingsnetwork

Service and suppliernetwork

Workforce network

SAP HANA Cloud Platform

Digital core

Omnichannel network

The Internet of Thingsnetwork

Service and suppliernetwork

Workforce network

SAP HANA Cloud Platform

Front office

Middle office

Back office

SAP HANA platform

Property Life Health

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To learn more about

Digital Transformation for Insurance