The Best Practices in Measuring Content Marketing - Survey Results

21
Best Prac*ces in Measuring Content Marke*ng Results The Top 10 Ac*vi*es You Need Today to Measure Content Effec*vely FusionSpark Media, Inc. and Cadence9 Produced for the 4 th Annual Content Marke*ng Retreat in Langley, WA, May 8 & 9, based on a survey conducted in 2014. 4th Annual Content Marke*ng Retreat 1 Best Practices in Measuring Content Marketing Results CONTENT MARKETING RETREAT 2014 Langley Center For New Media, May 8 & 9, 2014, Langley, WA

description

Martin van der Roest, Cadence9 - Speaking at the 2014 Content Marketing Retreat, Langley, WA "Findings of the Measuring Content Marketing Survey - The Best Practices in Measuring Content Marketing - Survey Results" Martin will present the findings of the “Best Practices In Measuring Content Marketing Results” survey. The focus of the presentation will be how big brands and small businesses are succeeding and failing in measuring content marketing results and ROI.

Transcript of The Best Practices in Measuring Content Marketing - Survey Results

Page 1: The Best Practices in Measuring Content Marketing - Survey Results

Best  Prac*ces  in  Measuring  Content  Marke*ng  Results  

The  Top  10  Ac*vi*es  You  Need  Today  to  Measure  Content  Effec*vely      

FusionSpark  Media,  Inc.  and  Cadence9      

Produced  for  the  4th  Annual  Content  Marke*ng  Retreat  in  Langley,  WA,  May  8  &  9,  based  on  a  survey  conducted  in  2014.  

   

4th  Annual  Content  Marke*ng  Retreat     1  

Best Practicesin MeasuringContent MarketingResults

CONTENT

MARKETING

RETREAT 2014

Langley Center For New Media, May 8 & 9, 2014, Langley, WA

Page 2: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

4th  Annual  Content  Marke*ng  Retreat     2  

The Top 10 Activities You Need Today to Measure Content Effectively

Produced for the 4th Annual Content Marketing Retreat in Langley, WA, May 8 & 9, based on a

survey conducted in 2014.

Page 3: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

4th  Annual  Content  Marke*ng  Retreat     3  

Page 4: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

measuring

4th  Annual  Content  Marke*ng  Retreat     4  

Page 5: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

cm lifecycle

4th  Annual  Content  Marke*ng  Retreat     5  

Goals  

Planning  

Calendar  

Produce  Publish  

Engage  

Measure  

Content Marketing Lifecycle

Page 6: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

The Survey 30 questions about 100 respondents augmented with Content Marketing Index insights

4th  Annual  Content  Marke*ng  Retreat     6  

Page 7: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Findings Correlate “poor” vs “good” to “excellent” survey results with actionable practices

4th  Annual  Content  Marke*ng  Retreat     7  

Page 8: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Start with Goals 90% of those that rated their content marketing activities as “poor” do not have documented goals. 60% who rated their efforts as “good” or “excellent” have documented goals.

4th  Annual  Content  Marke*ng  Retreat     8  

64% Drive Revenue 37% Brand Awareness 24% Customer Education

#1  

Page 9: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

You Need a Written Content Strategy The majority of respondents (86%) who believe they’re “good” to “excellent” at measuring content marketing have a written content strategy. In comparison, 100% of the respondents claiming that they’re “poor” at measurement lacked a written content strategy.

4th  Annual  Content  Marke*ng  Retreat     9  

#2  

Page 10: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Know Your Audience The majority of respondents who are “poor” at measuring results aren’t tailoring content to specific target audiences. 100% of the respondents that are “good” to “excellent” at measuring results report they tailor content to target audiences.

4th  Annual  Content  Marke*ng  Retreat     10  

#3  

Page 11: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Editorial Calendar The majority of respondents who are “poor” at measuring results aren’t using an editorial calendar, while 85% of the respondents who are “good” to “excellent” at measuring content marketing results use an editorial calendar.

4th  Annual  Content  Marke*ng  Retreat     11  

#4  

Page 12: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Frequency Counts Marketers who say they’re good to excellent at measuring content marketing results are publishing daily content, while those who say they’re poor at measurement are publishing content weekly or longer.

4th  Annual  Content  Marke*ng  Retreat     12  

#5  

Page 13: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Media Variation Perception of “what moves the needle” varies. While the “good” to “excellent” crowd indicated that blogs and videos generate the best KPIs. Those who say they’re poor at measurement tend to rely more on eNewsletters.

4th  Annual  Content  Marke*ng  Retreat     13  

#6  

Page 14: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Content Publishing Platform

Do more with less. Majority of those rating themselves “good” to “excellent” use a content publishing platforms. The majority of those who report they’re “poor” at it don’t use such a platform.

4th  Annual  Content  Marke*ng  Retreat     14  

#7  

Page 15: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Use More Channels The “good” to “excellent” crowd reports using between 5 to 15 channels, versus those who claim they’re “poor” at it, with less than 5 channels used.

4th  Annual  Content  Marke*ng  Retreat     15  

#8  

Page 16: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Regular Metrics You can’t fix what you don’t know is broken. Interestingly enough the majority (85%) that rated themselves as “poor” on metrics … also performed poorly elsewhere.

4th  Annual  Content  Marke*ng  Retreat     16  

#9  

Page 17: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Corrective Action 100% of those that rated their metric process as poor have no process for corrective action. And 100% of the “excellent” performers have a process for corrective action.

4th  Annual  Content  Marke*ng  Retreat     17  

#10  

Page 18: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

ROI Only those that rated themselves as an “excellent” performers knew the cost of conversion from lead to a sale … and that was about 10% of the respondents.

4th  Annual  Content  Marke*ng  Retreat     18  

#Bonus  

Page 19: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

bring it home

4th  Annual  Content  Marke*ng  Retreat     19  

Goals  

Planning  

Calendar  

Produce  Publish  

Engage  

Measure  

Page 20: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Optimize the lifecycle processes and …

4th  Annual  Content  Marke*ng  Retreat     20  

optimize the results.

Page 21: The Best Practices in Measuring Content Marketing - Survey Results

Best Practices in Measuring Content Marketing Results

Thank you Martin van der Roest [email protected] 1.714.834.1200

4th  Annual  Content  Marke*ng  Retreat     21