The Academy PearlThe Academy Pearl--JamJam - AAPPM · The Academy PearlThe Academy Pearl--JamJam...
Transcript of The Academy PearlThe Academy Pearl--JamJam - AAPPM · The Academy PearlThe Academy Pearl--JamJam...
The Academy PearlThe Academy Pearl--JamJam
Jeffrey Frederick, DPMRem Jackson
Andrew Schneider DPMAndrew Schneider, DPMJonathon Purdy, DPM
Ch d S hChad SchwarzHal Ornstein, DPM
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Review EOB’s to match Review EOB’s to match expected payment amountsexpected payment amounts
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Stay Connected to YOURStay Connected to YOURStay Connected to YOUR Stay Connected to YOUR Professional Organization Professional Organization
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Empower Your Employees to Empower Your Employees to Make DecisionsMake Decisions
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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www MOZY comwww MOZY comwww.MOZY.comwww.MOZY.com
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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www.DOCUCOPIES.comwww.DOCUCOPIES.comwww.VISTAPRINT.comwww.VISTAPRINT.com
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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AAPPMAAPPMwww.AAPPM.orgwww.AAPPM.org
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Ed t d C i tEd t d C i tEducate and Communicate Educate and Communicate
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Claim YOUR Listing on GoogleClaim YOUR Listing on GoogleClaim YOUR Listing on GoogleClaim YOUR Listing on GooglePlacesPlaces
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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VIDEO!!!VIDEO!!!VIDEO!!!VIDEO!!!
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Implementing theImplementing theImplementing the Implementing the Task Sheet Task Sheet
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Benefits vs WageBenefits vs Wage
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Physician Preference Cards Physician Preference Cards
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Lunch and Learns Work!!!Lunch and Learns Work!!!
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Begin Database Marketing Begin Database Marketing
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Call New PatientsCall New PatientsCall New Patients Call New Patients Every Night Every Night
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
Things YouThings You SHOULD AVOIDSHOULD AVOIDHO
Things You Things You SHOULD AVOIDSHOULD AVOIDSayingSaying to to PatientsPatients
“we can’t”“we can’t”“maybe”“maybe”maybemaybe
“probably”“probably”“perhaps”“perhaps”“perhaps”“perhaps”“possibly”“possibly”
“most likely”“most likely”“likely”“likely”
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
likelylikely
Things YouThings You SHOULDSHOULDHO
Things You Things You SHOULDSHOULDSaySay to to PatientsPatients
“important”“important”“important”“important”“critical”“critical”
“very important”“very important”“necessary”“necessary”necessarynecessary“significant”“significant”
“vital”“vital”vitalvital“essential”“essential”
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management“YOU NEED”“YOU NEED”
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Use walkieUse walkie--talkies withtalkies withUse walkieUse walkie talkies with talkies with earpieces for doctor to earpieces for doctor to
communicate with staff in communicate with staff in the back officethe back officethe back officethe back office
PS…BEST EFFICIENCY TIPPS…BEST EFFICIENCY TIP
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
Motorola Talkabout® FV200RMotorola Talkabout® FV200R(order at (order at www.amazon.comwww.amazon.com))
HOBodyguard Coiled Tube Earpiece (order ww.customearpieces.com)(( )) (o de custo ea p eces co )
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
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Make BelieveMake BelieveEVERY PERSON you areEVERY PERSON you areSpeaking With has a SignSpeaking With has a SignSpeaking With has a SignSpeaking With has a Sign
Around Their Neck that says:Around Their Neck that says:““MAKE ME FEEL IMPORTANTMAKE ME FEEL IMPORTANT!”!”““MAKE ME FEEL IMPORTANTMAKE ME FEEL IMPORTANT!”!”
------ Mary Kay AshMary Kay Ash
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
Start with five quarters inStart with five quarters inHO
Start with five quarters inStart with five quarters inyour left pocket and your left pocket and
move ONE to the right pocket move ONE to the right pocket each time youeach time you compliment or compliment or yy pp
recognize staff.recognize staff.Left pocket should be emptyLeft pocket should be emptyLeft pocket should be empty Left pocket should be empty
at days end.at days end.
PS…. this works at home too!PS…. this works at home too!American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management
OnOn Hold MessageHold MessageHO
OnOn--Hold Message Hold Message To order contact: Ray Posa To order contact: Ray Posa [email protected]@themantagroup.com
OnOn--Hold Audio SystemHold Audio System
American Academy of Podiatric Practice ManagementAmerican Academy of Podiatric Practice Management