TITLE AND BUSINESS UNIT DESCRIPTION

Team Feedback

Gherda Stephens

Stakeholders

Stakeholders

1• Who are my Key Stakeholders• My view of our role• How do I engage with

Stakeholders

Engagements

2 • Feedback from recent engagements

Objectives and Measurements

3 • Business Objectives for 201X• Summary of Performance

Contract

CONTENT

Exco Members

Exco Member’s name

Head of Function 1

Exco Member’s name

Head of Function 2

Segment Heads

Segment Head’s name

Segment 1

Segment Head’s name

Segment 2

Regional General Managers

Other Stakeholders

Regional GM’s name

Region 1

Regional GM’s name

Region 2

• Stakeholder 1• Stakeholder 1• Stakeholder 1• Stakeholder 1• Stakeholder 1• Stakeholder 1

1• Who are my Key

Stakeholders• My view of our role• How do I engage with them

1• Who are my Key Stakeholders

• My view of our role• How do I engage with them

Segments

Client

Coverage

Product

Service

SupportGROUP

FEBIEXCO

TEAM

Exco Members

• Monthly Strategy Sessions with members 1 & 2

• Monthly one-on-one meetings with member 1

• Bi-weekly Sales Forums

• Bi-weekly Pricing Forums

Segment Heads

• Monthly Segment 1 Manco Meetings with Segment Heads 1 & 2

• Monthly Segment 2 Manco Meetings with Segment Heads 1 & 2

Regional GM’s

• Regular regional visits to GM’s

• Working together to help mobilise the team with the ultimate goal of making it easier for our clients to do business with us and for our frontline staff to focus on selling.

1• Who are my Key Stakeholders• My view of our role

• How do I engage with them

FACE TO FACE

• Monthly Review of Progress on Non-Financial matters in Segment 1

Forum 1

2 Feedback from recent engagements

•Current Campaigns

Forum 2

•Individual Check-in

• What is my team’s contribution towards project 1?

•Segment Recognition Program

•Segment Transormation Initiative

•Segment Strategy 201x

Strategic Session 1

Current Initiatives

# Project Name

1. Improve ...

2. Differentiation Pricing ...

3. Collateral ...

4. Unutilised ...

5. Valuation ...

• Action no 1• Action no 2

My Action List

Initiative 1

3

2

1

Enable Frontline to focus on sales• Challenge ...• Streamline ...• Achieve ...

Making it easier to do business with us• Solution Driven to ...• Ensure Client Service is ...

Getting Mobilised• Branding of ... • Driving collaboration across ...

3 • Business Objectives for 2011

1

2

3

Summary of Performance Contract

Bonus

Stakeholder Engagement

Business Performance & Operational Efficiency

Revenue Uplift/Cost Reductions