This is the Cicada, a popular insect in South America

In order for it to grow, it needs to break out of its stiff exoskeleton, leaving behind the old, smaller exterior, to embrace its bigger and stronger new one.

FeedbackA tool to help you grow

The Goals of This Training

• Generate knowledge and awareness about the importance of feedback

• Propose a personal reflection related to feedback

• Determine values and techniques on how to give and receive feedback

Perspectivea different

Feedback is

a gift

Feedback is also

Feedback is NOT

an opportunity to vent frustration

Feedback is also NOT

an opportunity to be precious about

unimportant stuff

Don’t suppress your feedback

Why is this

important?

Awareness

Evolution

Growth

think of feedback as a fist sized

Diamond

ACCEPTANCE

GROWTH

ULTIMATE HAPPINESS

It can lead to

If wrapped in a proper package

but it can also lead to

SADNESS

SELF CONFIDENCE ISSUES

INSECURITIES

If thrown in someone’s face

Feedback Flow

Feedback

Frustration

AcceptanceChangeGrowth

SadnessAnger

Self doubt

Good vibesColective growth

Performance Improvement

ConflictIntoleranceBad vibes

If done well

If done poorly

It’s a two way street

How to give Feedback

Feedbacks should be

PRIVATE

…they should be

TRANSPARENT…

…and they should always come from a place of

LOVE

Is there a specific order?

McFeedback

Positive

Positive

Negative

BIO Feedback

ehavior

mpact

B

I

Outcome

How to Receive Feedback

Don’t react!

Don’t be defensive!

Don’t argue!

Listen!

FILTERbut also

Use the feedback received for reflection and self-learning