T-Systems Company Presentation English

32
T-Systems. Enabler of connected life and work. Company presentation. T-Systems International GmbH.

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Transcript of T-Systems Company Presentation English

Page 1: T-Systems Company Presentation English

T-Systems. Enabler of connected life and work.

Company presentation.T-Systems International GmbH.

Page 2: T-Systems Company Presentation English

CONTENTS.

1. Deutsche Telekom. 2. T-Systems.

3. Our solutions. 4. Our core competencies.

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Deutsche Telekom.

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“We want to be an international market leader when it comes to connected life and work.”René

Obermann, CEO, Deutsche Telekom AG

Deutsche Telekom –

our vision.

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T-Systems International GmbH 2011 5

TelekomT-Mobile

T-Mobile offers cell-phone solutions in the Netherlands, Austria, the Czech Republic and the USA.

T-Systems delivers ICT solutions for major corporations and public-

sector organizations worldwide.

T-Systems

The Telekom subsidiaries provide products and services for the fixed network, mobile communications, the Internet and IPTV in Europe.

Deutsche Telekom delivers one-stop services and solutions: for all customer communications needs –

at home, on the move and at work.

Deutsche Telekom. Partner for connected life and work.

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T-Systems International GmbH 2011 6

Deutsche Telekom. Facts and figures.

Deutsche Telekom –

an international market leader for connected life and work.

We run our business responsibly. We think ahead.We make the right connections.

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T-Systems International GmbH 2011 7

Eco-friendliness. Driving force for sustainable climate protection through the development of energy-efficient ICT solutions, both for ourselves and our customers

CSR. €100 million provided by Deutsche Telekom Foundation

for improving German education system.

11,000 trainees and apprentices, the largest number of any

organization in Germany.

Innovation and cooperation.

Member of over 50 international committees and more than 150 work groups

Deutsche Telekom Laboratories. The company operates

an R&D center affiliated to the Technical

University of Berlin where 125 staff and 65 researchers from all over the world work in the field of IT and telecommunications

Deutsche Telekom Laboratories at Ben Gurion University.

Performs research

into

security solutions for telecommunications networks

Deutsche Telekom. Facts and figures.

We run our business responsibly. We think ahead.We make the right connections.

Deutsche Telekom –

an international market leader for connected life and work.

Market

position.

No. 1 on German market (phone, mobile, IT)

International.

Presence in over 50 countries worldwide

Revenues. €62.4

billion, more than 50% generated outside Germany

Employees. 248,500

worldwide, more than 50% outside Germany

Customers/connections.

Over 180 million (broadband Internet, phone, mobile)

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T-Systems.

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“We're shaping the future of a connected business world and society. And we are creating added value for our customers, employees and investors through innovative ICT solutions.”Reinhard Clemens, CEO of T-Systems and Member of Deutsche Telekom

Board of Management

T-Systems –

our mission.

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T-Systems International GmbH 2011 10

T-Systems. Our strategy for an increasingly

connected business

world.

TRANSFORMTRANSFORM FixFixCollaborationCollaboration

Sustainability & Corporate

Responsibility

Sustainability & Corporate

Responsibility

Security & Governance

Security & Governance

Mobile EnterpriseMobile EnterpriseDynamic Net-

Centric

Sourcing

Dynamic Net-

Centric

Sourcing

INNOVATEINNOVATE FixFix

Energy Healthcare Connected Car Media Distribution

FIXFIX FixFixRestructure

Streamline & execute

Profitable growth

Increase profitability+

++

2010

20082009

From 2011

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T-Systems International GmbH 2011 11

T-Systems. Becoming the leading ICT provider –

through expertise and growth.

T-Systems

foundation

Textbox

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T-Systems International GmbH 2011 12

T-Systems –

Deutsche Telekom’s subsidiary for major corporations.A global player with global resources.

T-Systems International GmbH

2011

12

International presence: Offices in over 20 countries, global delivery capability

Focus:Large corporations, multi-national companies, public-sector and healthcare organizations

Market position:No. 1 ICT No. 1 ICT

No. 1 ICT

provider in Germanyprovider for systems integration

in Germanyprovider for the automotive industry in Western Europe

Employees:Approx. 47,600(25,100 in Germany, 22,500 outside Germany)

(2010

figures)Revenues:€9.1

billion

(2010

figures)

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Our solutions.

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T-Systems International GmbH 2011 14

The

challenges

for

companies

and public-sector

organizations

are changing

fast.

T-Systems International GmbH

2011

14

Economiccrisis

Masscustomization

Dependencyon export

Social

medianetworks

Portfolioconsolidation

Mobility

UrbanizationStateintervention

Virtualization

Web 2.0

Aging

Ecology

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T-Systems International GmbH 2011 15

COLLABORATION MOBILE ENTERPRISE

SECURITY & GOVERNANCE

SUSTAINABILITY &CORPORATE RESPONSIBILITY

DYNAMIC NET-CENTRIC SOURCING

T-Systems International GmbH

2011

15

T-Systems enables companies to work across enterprise boundaries and geographical borders

T-Systems ensures employees can access their data anytime, anyplace and from any device

T-Systems provides effective solutions for data security and governance

T-Systems takes corporate social responsibility seriously

T-Systems delivers flexible ICT sourcing solutions and pricing models for dynamic markets

Economiccrisis

Masscustomization

Dependencyon export

Social

medianetworks

Portfolioconsolidation

Mobility Urbanization Stateintervention

Virtualization

Web 2.0 Aging

Ecology

Based on these challenges, we have established five core beliefs.

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T-Systems International GmbH 2011 16

Our ICT portfolio is based on our core beliefs.

Our goals:

transparency: T-Systems meets market requirements with its consistent services and solutions offerings

standardization: Predefined solution modules enable cost-

effective implementation

flexibility: Modular delivery components (Lego principle) ensure the necessary flexibility despite standardization

E-Government Advanced POS

Claims

InsuranceUnbundlingClinical

Services

Health

Road Charging & Telematics

Homeland Security & Defense

Aviation &

LogisticsRetail Core

SystemsFinance Core

SystemsSmart

MeteringHealth

Insurance

Services

Telematic

Services

for Health

Business

Intelligence & CRM

Interactive

Web Media & Business

PortalServices

Testing

ServicesApplication

Management

& Modernization

Service Desk Services

Standard Application Operations

Application

Operations for

SAP®

Solutions

Unified

Collaboration & Messaging

Customer-

Specific

Application

Operations

Data Center Infrastructure Services

Hosting Services

Industrialized

Platforms

Hosting

Services

Midrange Platforms

Managed

Document

Services

Advanced Network Services

Ethernet VPN IP-VPN Managed Inhouse

Mobile

VoiceNetwork

Security

Services

Direct

Network

Links

Internet

Access &

Bundles

Products &

Services

Supply Chain

ManagementNetwork &

Processes

Sales &

After SalesCustomer Centric

Solutions

Embedded

SystemsBilling

Process & Technology Efficiency Consulting

Enterprise

Content

Management

Enterprise

Resource

Planning

Managed Workplace Services

Mobile

Workplace Services

Archiving & Data Availability

IT Security Services

Corporate Voice

Corporate

Video

Product Life Cycle

Management

Installation & Maintenance Services

Inhouse Infrastructure

Standard

Voice

UnifiedCom-

munica-tion & Collabo-

ration

ICT@Car E-Health

Secure Mobility

Smart

EnergyXaaS –

Everything

as a Service

E-Govern-

mentProcess &

Service

Platform

Mobile Enterprise Applications

Future Workplace

Cloud Computing

Transformational Outsourcing

Green ICT

IT Industrialization

Growth

Costs

Auto/MI Telco Public TT&L Trade Finance Health Utility

Horizontal Applications & Transformational Outsourcing

Verticals/

Industries

IT Infrastructure & Applications Operations

TC Infrastructure & Applications Operations

PORTFOLIO

TODAY PORTFOLIO

TOMORROW

HOT TOPICS

SKILL MATTERS ITC AS A DIFFERENTIATORSIZE MATTERS

Hosting

Services

Mainframe Platforms

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T-Systems International GmbH 2011 17

Dynamic Net-centric Sourcing –

demand-driven ICT.

DYNAMIC NET-CENTRIC SOURCING

T-Systems delivers flexible ICTsourcing solutions and pricing models for dynamic markets.

bandwidth and access

renting versus buying

flexibility and scalability as key factors for ICT sourcing and pricing

The benefit: resources are delivered dynamically and you only pay for what you use

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T-Systems International GmbH 2011 18

DYNAMIC NET-CENTRIC SOURCING

Dynamic Net-centric Sourcing –

demand-driven ICT.

Products &

ServicesE-Government Advanced

POSClaims

InsuranceUnbundlingClinical

Services

Health

Road Charging & Telematics

Product Life Cycle

Management

Supply Chain

ManagementNetwork &

ProcessesHomeland Security & Defense

Aviation &

LogisticsRetail Core

SystemsFinance Core

SystemsSmart

MeteringHealth

Insurance

Services

Sales &

After SalesCustomer Centric Solutions

Telematic

Services

for Health

Embedded

SystemsBilling

Process & Technology

Efficiency Consulting

Enterprise

Content

Management

Business

Intelligence & CRM

Interactive Web Media & Business

Portal services

Testing

ServicesApplication

Management

& Modernization

Enterprise

Resource

Planning

Service Desk Services

Standard Application Operations

Managed Workplace Services

Mobile

Workplace Services

Application

Operations for

SAP®

Solutions

Unified

Collaboration &

Messaging

Customer-

Specific

Application

Operations

Archiving & Data Availability

Data Center Infrastructure Services

Hosting Services

Industrialized

Platforms (X86)

IT Security Services

Hosting Services

Midrange Platforms

Managed

Document

Services

Corporate Voice Advanced Network Services

Ethernet VPNCorporate

VideoIP-VPN Managed

InhouseMobile

VoiceNetwork

Security

Services

Installation & Maintenance Services

Direct

Network

Links

Internet

Access &

Bundles

Inhouse Infrastructure

Standard

Voice

Hosting Services

Mainframe Platforms

The solution for our

customer DAK.

call center on the Internet –

integrating all employees into customer-service processes

automatic call forwarding

greater flexibility: 900 sites and around 14,000 employees no longer require a dedicated telecommunications system

dynamic platform supports growth

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T-Systems International GmbH 2011 19

COLLABORATION

Collaboration –

cross-border working.

We enable companies to work across enterprise boundaries and geographical borders.

new possibilities for collaboration thanks to Web 2.0 and increased globalization

within the company, across enterprise boundaries, and mass collaboration

The benefit: anytime collaboration with customers, business partners and suppliers independent of role and hierarchy

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T-Systems International GmbH 2011 20

COLLABORATION

Collaboration –

cross-border working.

Products &

ServicesE-Government Advanced

POSClaims

InsuranceUnbundlingClinical

Services

Health

Road Charging & Telematics

Product Life Cycle

Management

Supply Chain

ManagementNetwork &

ProcessesHomeland Security & Defense

Aviation &

LogisticsRetail Core

SystemsFinance Core

SystemsSmart

MeteringHealth

Insurance

Services

Sales &

After SalesCustomer Centric Solutions

Embedded

SystemsBilling

Process & Technology

Efficiency Consulting

Enterprise

Content

Management

Business

Intelligence & CRM

Interactive Web Media & Business

Portal services

Testing

ServicesApplication

Management

& Modernization

Enterprise

Resource

Planning

Service Desk Services

Standard Application Operations

Managed Workplace Services

Mobile

Workplace Services

Application

Operations for

SAP®

Solutions

Unified

Collaboration &

Messaging

Customer-

Specific

Application

Operations

Archiving & Data Availability

Data Center Infrastructure Services

Hosting Services

Industrialized

Platforms (X86)

IT Security Services

Hosting Services

Midrange Platforms

Managed

Document

Services

Corporate Voice Advanced Network Services

Ethernet VPNCorporate

VideoIP-VPN Managed

InhouseMobile

VoiceNetwork

Security

Services

Installation & Maintenance Services

Direct

Network

Links

Internet

Access &

Bundles

Inhouse Infrastructure

Standard

Voice

Hosting Services

Mainframe Platforms

The solution for a Spanish regional government.

the largest region in Spain, various organizations with over 20,000 employees

standardized index and email system

unified communications system

centralized management of mobile devices

tight integration of existing telecommunications systems

Telematic

Services

for Health

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T-Systems International GmbH 2011 21

MOBILE ENTERPRISE

Mobile Enterprise –

anytime, anywhere access to data.

T-Systems ensures employees can access their data anytime, anyplace and from any device.

role-based access to data and applications

secure Internet connections

The benefit: increased productivity for mobile workers

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T-Systems International GmbH 2011 22

Mobile Enterprise –

MOBILE ENTERPRISE

Products

&

ServicesE-Government Advanced

POSClaims

InsuranceUnbundlingClinical

Services

Health

Road Charging

& Telematics

Product

Life Cycle

Management

Supply

Chain

ManagementNetwork

&

ProcessesHomeland Security

& Defense

Aviation

&

LogisticsRetail

Core

SystemsFinance

Core

SystemsSmart

MeteringHealth

Insurance

Services

Sales &

After SalesCustomer

Centric

SolutionsTelematic

Services

for

Health

Embedded

SystemsBilling

Process

& Technology

Efficiency

Consulting

Enterprise

Content

Management

Business

Intelligence

& CRM

Interactive

Web Media & Business

Portal services

Testing

ServicesApplication

Management

& Modernization

Enterprise

Resource

Planning

Service Desk

ServicesStandard Application

Operations

Managed

Workplace

Services

Mobile

Workplace

Services

Application

Operations

for

SAP®

Solutions

Unified

Collaboration

&

Messaging

Customer-

Specific

Application

Operations

Archiving & Data Availability

Data Center Infrastructure

Services

Hosting Services

Industrialized

Platforms (X86)

IT Security

ServicesHosting

Services

Midrange

Platforms

Managed

Document

Services

Corporate Voice Advanced

Network

Services

Ethernet VPNCorporate

VideoIP-VPN Managed

InhouseMobile

VoiceNetwork

Security

Services

Installation & Maintenance

Services

Direct

Network

Links

Internet

Access &

Bundles

Inhouse

InfrastructureStandard

Voice

The solution for our customer Teba.

leading manufacturer of window blinds and shades

support for sales staff via mobile CRM, sales experts have on-the-move access to relevant customer details, such as terms and conditions, revenues, orders, returns and assembly instructions

automated flow of information between field staff and headquarters via Blackberry

Unified

Communi-

cation

& Collaboration

ICT@Car E-Health

Secure

MobilitySmart

EnergyXaaS

Everything

as a Service

E-Govern-

mentProcess

&

Service

Platform

Mobile Enterprise Applications

Future Workplace

Cloud Computing

Transformational

Outsourcing

Green ICT

IT Industrialization

Mobile Enterprise Applications

Hosting

Services

Mainframe Platforms

anytime, anywhere

access

to data.

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T-Systems International GmbH 2011 23

SECURITY & GOVERNANCE

Security

& Governance

effective

data

security.

T-Systems provides effective solutions for data security and governance.

effective data security is essential for businesses and public-sector organizations to collaborate globally

The

benefit: end-to-end

security

concepts

encompassing

all relevant issues

from

the

devices

deployed

to information

management

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T-Systems International GmbH 2011 24

SECURITY & GOVERNANCE

Security

& Governance

effective

data

security.

Products

&

ServicesE-Government Advanced

POSClaims

InsuranceUnbundlingClinical

Services

Health

Road Charging

& Telematics

Product

Life Cycle

Management

Supply

Chain

ManagementNetwork

&

ProcessesHomeland Security

& Defense

Aviation

&

LogisticsRetail

Core

SystemsFinance

Core

SystemsSmart

MeteringHealth

Insurance

Services

Sales &

After SalesCustomer

Centric

SolutionsTelematic

Services

for

Health

Embedded

SystemsBilling

Process

& Technology

Efficiency

Consulting

Enterprise

Content

Management

Business

Intelligence

& CRM

Interactive

Web Media & Business

Portal services

Testing

ServicesApplication

Management

& Modernization

Enterprise

Resource

Planning

Service Desk

ServicesStandard Application

Operations

Managed

Workplace

Services

Mobile

Workplace

Services

Application

Operations

for

SAP®

Solutions

Unified

Collaboration

&

Messaging

Customer-

Specific

Application

Operations

Archiving & Data Availability

Data Center Infrastructure

Services

Hosting Services

Industrialized

Platforms (X86)

IT Security

ServicesHosting

Services

Midrange

Platforms

Managed

Document

Services

Corporate Voice Advanced

Network

Services

Ethernet VPNCorporate

VideoIP-VPN Managed

InhouseMobile

VoiceNetwork

Security

Services

Installation & Maintenance

Services

Direct

Network

Links

Internet

Access &

Bundles

Inhouse

InfrastructureStandard

Voice

The solution for our customer EADS.

compliance with strict security regulations for rapid, secure development within international high-tech projects

secure transfer of data

variable access rights for employees, with registration processes tailored to individual needs and roles

multi-level security based on enterprise-wide public key infrastructure

Hosting

Services

Mainframe Platforms

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T-Systems International GmbH 2011 25

Sustainability

& Corporate Responsibility

good corporate citizenship.

SUSTAINABILITY &

CORPORATE

RESPONSIBILITY

T-Systems takes

corporate

social

responsibility

seriously

both

for

ourselves

and for

our

customers.

healthcare

and education

for

everyone

without

breaking

the

bank

reducing

greenhouse-gas

emissions

and safeguarding

the

energy

supply

environmental

issues

are

key

to business

The

benefit: good corporate

citizenship

leads

to lasting

business

success

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T-Systems International GmbH 2011 26

SUSTAINABILITY &

CORPORATE

RESPONSIBILITY

Sustainability

& Corporate Responsibility

good corporate citizenship.

Our

solution

for

TWF, the

Friedrichshafen region‘s

local

utility.

installation

of electronic

meters

for

power and gas in private households

data

is

sent

to the

central

platform

via GPRS or

DSL broadband

and supplied

to the

providers

consumption

data

is

made

available

to households

via a personalized

Internet portal

Products

&

ServicesE-Government Advanced

POSClaims

InsuranceUnbundlingClinical

Services

Health

Road Charging

& Telematics

Product

Life Cycle

Management

Supply

Chain

ManagementNetwork

&

ProcessesHomeland Security

& Defense

Aviation

&

LogisticsRetail

Core

SystemsFinance

Core

SystemsHealth

Insurance

Services

Sales &

After SalesCustomer

Centric

SolutionsTelematic

Services

for

Health

Embedded

SystemsBilling

Process

& Technology

Efficiency

Consulting

Enterprise

Content

Management

Business

Intelligence

& CRM

Interactive

Web Media & Bus.

Portal services

Testing

ServicesApplication

Management

& Modernization

Enterprise

Resource

Planning

Service Desk

ServicesStandard Application

Operations

Managed

Workplace

Services

Mobile

Workplace

Services

Application

Operations

for

SAP®

Solutions

Unified

Collaboration

&

Messaging

Customer-

Specific

Application

Operations

Archiving & Data Availability

Data Center Infrastructure

Services

Hosting Services

Industrialized

Platforms (X86)

IT Security

ServicesHosting

Services

Midrange

Platforms

Managed

Document

Services

Corporate Voice Advanced

Network

Services

Ethernet VPNCorporate

VideoIP-VPN Managed

InhouseMobile

VoiceNetwork

Security

Services

Installation & Maintenance

Services

Direct

Network

Links

Internet

Access &

Bundles

Inhouse

InfrastructureStandard

Voice

Smart

Metering

Hosting

Services

Mainframe Platforms

Page 27: T-Systems Company Presentation English

Our core competencies.

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T-Systems International GmbH 2011 28

T-Systems –

what

we

offer.

Global delivery capability. Scalable

platforms.

approx. 1.8 million managed desktops worldwide

approx. 120,000

sqm

of data center

199 MPLS PoPs

worldwide

follow-the-sun customer network management

via network operation centers in the USA, Singapore, the UK, and Germany

help-desk support in 28 languages (2,301

service desk agents)

WAN management for over 2,000 networks

> 3,264,000

named SAP users > 19,980,000

SAPS

58,900

open systems servers

116,700

MIPS

hosted messaging platforms: one of the world‘s largest Lotus Domino solutions with over 840,000

mail boxes (Notes and Exchange)

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T-Systems International GmbH 2011 29

3,100 full-time

employees

in near

and off-shore

data

centers

40,000 full-time

employees

in systems

integration

through

Cognizant

no.1 for

systems

integration

on the

German market

T-Systems –

what

we

offer.

integration of IT and telecommuni-

cations: ICT delivery management, end-to-end monitoring, processes in line with SLAs

and ITIL

customer-specific pricing models, e.g. price per desktop, per LAN port

dynamic services with flexible up and down scaling

mobile Internet, infotainment and customized apps in the car

no.1 on the ICT market in Germany

expert advice for market leaders across a wide range of industries

market

leader

in Europe for

the

automotive

industry

no.2 in Europe for

telecommunications

Off-shore

resources. ICT expertise.Industry-specific

expertise.

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T-Systems International GmbH 2011 30

T-Systems accelerates innovation through its international research network.

worldwide systematic identification, development and implementation of new ideas

collaboration with universities and research institutions

future-oriented partner management (co-innovation)

customer requirements and pain points

participation in standardization and similar bodies

involvement in industry associations

market trends

analysts

Deutsche Telekom Labs (R&D-

projects focussing

on time-to-market of less than three years) > knowledge-transfer projects

Open innovations

(sources). Telekom Venture

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T-Systems International GmbH 2011 31

Innovation at T-Systems. We

focus

on intelligent networks for long-term growth and new business models.

Energy Healthcare

Connected

Car Media Distribution

Today‘s

decentralized

power-generation

models

increasingly

require cutting-edge

ICT systems and electronics.

Smart Grids not only carry energy but also data from multiple power generators

& consumers.

Life expectancy

is

increasing

by

three

months

every

year, and half of today‘s

newborns will live to be

102.

Cutting-edge

ICT solu-

tions

can

help

optimize

medical

and related

administrative processes.

There

are

currently

49 million cars in Germany alone, and the

global figure

is

set

to exceed 1 bn

in 2010.

New online services and customizable apps mean people can access their data while on the road.

The world is moving towards a gigabit

society

with

an unquenchable

appetite

for

computing and storage capacity.

Experts expect global data traffic to increase

exponentially.

Page 32: T-Systems Company Presentation English