T-Systems Company Presentation English
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Transcript of T-Systems Company Presentation English
T-Systems. Enabler of connected life and work.
Company presentation.T-Systems International GmbH.
CONTENTS.
1. Deutsche Telekom. 2. T-Systems.
3. Our solutions. 4. Our core competencies.
Deutsche Telekom.
“We want to be an international market leader when it comes to connected life and work.”René
Obermann, CEO, Deutsche Telekom AG
Deutsche Telekom –
our vision.
T-Systems International GmbH 2011 5
TelekomT-Mobile
T-Mobile offers cell-phone solutions in the Netherlands, Austria, the Czech Republic and the USA.
T-Systems delivers ICT solutions for major corporations and public-
sector organizations worldwide.
T-Systems
The Telekom subsidiaries provide products and services for the fixed network, mobile communications, the Internet and IPTV in Europe.
Deutsche Telekom delivers one-stop services and solutions: for all customer communications needs –
at home, on the move and at work.
Deutsche Telekom. Partner for connected life and work.
T-Systems International GmbH 2011 6
Deutsche Telekom. Facts and figures.
Deutsche Telekom –
an international market leader for connected life and work.
We run our business responsibly. We think ahead.We make the right connections.
T-Systems International GmbH 2011 7
Eco-friendliness. Driving force for sustainable climate protection through the development of energy-efficient ICT solutions, both for ourselves and our customers
CSR. €100 million provided by Deutsche Telekom Foundation
for improving German education system.
11,000 trainees and apprentices, the largest number of any
organization in Germany.
Innovation and cooperation.
Member of over 50 international committees and more than 150 work groups
Deutsche Telekom Laboratories. The company operates
an R&D center affiliated to the Technical
University of Berlin where 125 staff and 65 researchers from all over the world work in the field of IT and telecommunications
Deutsche Telekom Laboratories at Ben Gurion University.
Performs research
into
security solutions for telecommunications networks
Deutsche Telekom. Facts and figures.
We run our business responsibly. We think ahead.We make the right connections.
Deutsche Telekom –
an international market leader for connected life and work.
Market
position.
No. 1 on German market (phone, mobile, IT)
International.
Presence in over 50 countries worldwide
Revenues. €62.4
billion, more than 50% generated outside Germany
Employees. 248,500
worldwide, more than 50% outside Germany
Customers/connections.
Over 180 million (broadband Internet, phone, mobile)
T-Systems.
“We're shaping the future of a connected business world and society. And we are creating added value for our customers, employees and investors through innovative ICT solutions.”Reinhard Clemens, CEO of T-Systems and Member of Deutsche Telekom
Board of Management
T-Systems –
our mission.
T-Systems International GmbH 2011 10
T-Systems. Our strategy for an increasingly
connected business
world.
TRANSFORMTRANSFORM FixFixCollaborationCollaboration
Sustainability & Corporate
Responsibility
Sustainability & Corporate
Responsibility
Security & Governance
Security & Governance
Mobile EnterpriseMobile EnterpriseDynamic Net-
Centric
Sourcing
Dynamic Net-
Centric
Sourcing
INNOVATEINNOVATE FixFix
Energy Healthcare Connected Car Media Distribution
FIXFIX FixFixRestructure
Streamline & execute
Profitable growth
Increase profitability+
++
2010
20082009
From 2011
T-Systems International GmbH 2011 11
T-Systems. Becoming the leading ICT provider –
through expertise and growth.
T-Systems
foundation
Textbox
T-Systems International GmbH 2011 12
T-Systems –
Deutsche Telekom’s subsidiary for major corporations.A global player with global resources.
T-Systems International GmbH
2011
12
International presence: Offices in over 20 countries, global delivery capability
Focus:Large corporations, multi-national companies, public-sector and healthcare organizations
Market position:No. 1 ICT No. 1 ICT
No. 1 ICT
provider in Germanyprovider for systems integration
in Germanyprovider for the automotive industry in Western Europe
Employees:Approx. 47,600(25,100 in Germany, 22,500 outside Germany)
(2010
figures)Revenues:€9.1
billion
(2010
figures)
Our solutions.
T-Systems International GmbH 2011 14
The
challenges
for
companies
and public-sector
organizations
are changing
fast.
T-Systems International GmbH
2011
14
Economiccrisis
Masscustomization
Dependencyon export
Social
medianetworks
Portfolioconsolidation
Mobility
UrbanizationStateintervention
Virtualization
Web 2.0
Aging
Ecology
T-Systems International GmbH 2011 15
COLLABORATION MOBILE ENTERPRISE
SECURITY & GOVERNANCE
SUSTAINABILITY &CORPORATE RESPONSIBILITY
DYNAMIC NET-CENTRIC SOURCING
T-Systems International GmbH
2011
15
T-Systems enables companies to work across enterprise boundaries and geographical borders
T-Systems ensures employees can access their data anytime, anyplace and from any device
T-Systems provides effective solutions for data security and governance
T-Systems takes corporate social responsibility seriously
T-Systems delivers flexible ICT sourcing solutions and pricing models for dynamic markets
Economiccrisis
Masscustomization
Dependencyon export
Social
medianetworks
Portfolioconsolidation
Mobility Urbanization Stateintervention
Virtualization
Web 2.0 Aging
Ecology
Based on these challenges, we have established five core beliefs.
T-Systems International GmbH 2011 16
Our ICT portfolio is based on our core beliefs.
Our goals:
transparency: T-Systems meets market requirements with its consistent services and solutions offerings
standardization: Predefined solution modules enable cost-
effective implementation
flexibility: Modular delivery components (Lego principle) ensure the necessary flexibility despite standardization
E-Government Advanced POS
Claims
InsuranceUnbundlingClinical
Services
Health
Road Charging & Telematics
Homeland Security & Defense
Aviation &
LogisticsRetail Core
SystemsFinance Core
SystemsSmart
MeteringHealth
Insurance
Services
Telematic
Services
for Health
Business
Intelligence & CRM
Interactive
Web Media & Business
PortalServices
Testing
ServicesApplication
Management
& Modernization
Service Desk Services
Standard Application Operations
Application
Operations for
SAP®
Solutions
Unified
Collaboration & Messaging
Customer-
Specific
Application
Operations
Data Center Infrastructure Services
Hosting Services
Industrialized
Platforms
Hosting
Services
Midrange Platforms
Managed
Document
Services
Advanced Network Services
Ethernet VPN IP-VPN Managed Inhouse
Mobile
VoiceNetwork
Security
Services
Direct
Network
Links
Internet
Access &
Bundles
Products &
Services
Supply Chain
ManagementNetwork &
Processes
Sales &
After SalesCustomer Centric
Solutions
Embedded
SystemsBilling
Process & Technology Efficiency Consulting
Enterprise
Content
Management
Enterprise
Resource
Planning
Managed Workplace Services
Mobile
Workplace Services
Archiving & Data Availability
IT Security Services
Corporate Voice
Corporate
Video
Product Life Cycle
Management
Installation & Maintenance Services
Inhouse Infrastructure
Standard
Voice
UnifiedCom-
munica-tion & Collabo-
ration
ICT@Car E-Health
Secure Mobility
Smart
EnergyXaaS –
Everything
as a Service
E-Govern-
mentProcess &
Service
Platform
Mobile Enterprise Applications
Future Workplace
Cloud Computing
Transformational Outsourcing
Green ICT
IT Industrialization
Growth
Costs
Auto/MI Telco Public TT&L Trade Finance Health Utility
Horizontal Applications & Transformational Outsourcing
Verticals/
Industries
IT Infrastructure & Applications Operations
TC Infrastructure & Applications Operations
PORTFOLIO
TODAY PORTFOLIO
TOMORROW
HOT TOPICS
SKILL MATTERS ITC AS A DIFFERENTIATORSIZE MATTERS
Hosting
Services
Mainframe Platforms
T-Systems International GmbH 2011 17
Dynamic Net-centric Sourcing –
demand-driven ICT.
DYNAMIC NET-CENTRIC SOURCING
T-Systems delivers flexible ICTsourcing solutions and pricing models for dynamic markets.
bandwidth and access
renting versus buying
flexibility and scalability as key factors for ICT sourcing and pricing
The benefit: resources are delivered dynamically and you only pay for what you use
T-Systems International GmbH 2011 18
DYNAMIC NET-CENTRIC SOURCING
Dynamic Net-centric Sourcing –
demand-driven ICT.
Products &
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
Road Charging & Telematics
Product Life Cycle
Management
Supply Chain
ManagementNetwork &
ProcessesHomeland Security & Defense
Aviation &
LogisticsRetail Core
SystemsFinance Core
SystemsSmart
MeteringHealth
Insurance
Services
Sales &
After SalesCustomer Centric Solutions
Telematic
Services
for Health
Embedded
SystemsBilling
Process & Technology
Efficiency Consulting
Enterprise
Content
Management
Business
Intelligence & CRM
Interactive Web Media & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk Services
Standard Application Operations
Managed Workplace Services
Mobile
Workplace Services
Application
Operations for
SAP®
Solutions
Unified
Collaboration &
Messaging
Customer-
Specific
Application
Operations
Archiving & Data Availability
Data Center Infrastructure Services
Hosting Services
Industrialized
Platforms (X86)
IT Security Services
Hosting Services
Midrange Platforms
Managed
Document
Services
Corporate Voice Advanced Network Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation & Maintenance Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse Infrastructure
Standard
Voice
Hosting Services
Mainframe Platforms
The solution for our
customer DAK.
call center on the Internet –
integrating all employees into customer-service processes
automatic call forwarding
greater flexibility: 900 sites and around 14,000 employees no longer require a dedicated telecommunications system
dynamic platform supports growth
T-Systems International GmbH 2011 19
COLLABORATION
Collaboration –
cross-border working.
We enable companies to work across enterprise boundaries and geographical borders.
new possibilities for collaboration thanks to Web 2.0 and increased globalization
within the company, across enterprise boundaries, and mass collaboration
The benefit: anytime collaboration with customers, business partners and suppliers independent of role and hierarchy
T-Systems International GmbH 2011 20
COLLABORATION
Collaboration –
cross-border working.
Products &
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
Road Charging & Telematics
Product Life Cycle
Management
Supply Chain
ManagementNetwork &
ProcessesHomeland Security & Defense
Aviation &
LogisticsRetail Core
SystemsFinance Core
SystemsSmart
MeteringHealth
Insurance
Services
Sales &
After SalesCustomer Centric Solutions
Embedded
SystemsBilling
Process & Technology
Efficiency Consulting
Enterprise
Content
Management
Business
Intelligence & CRM
Interactive Web Media & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk Services
Standard Application Operations
Managed Workplace Services
Mobile
Workplace Services
Application
Operations for
SAP®
Solutions
Unified
Collaboration &
Messaging
Customer-
Specific
Application
Operations
Archiving & Data Availability
Data Center Infrastructure Services
Hosting Services
Industrialized
Platforms (X86)
IT Security Services
Hosting Services
Midrange Platforms
Managed
Document
Services
Corporate Voice Advanced Network Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation & Maintenance Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse Infrastructure
Standard
Voice
Hosting Services
Mainframe Platforms
The solution for a Spanish regional government.
the largest region in Spain, various organizations with over 20,000 employees
standardized index and email system
unified communications system
centralized management of mobile devices
tight integration of existing telecommunications systems
Telematic
Services
for Health
T-Systems International GmbH 2011 21
MOBILE ENTERPRISE
Mobile Enterprise –
anytime, anywhere access to data.
T-Systems ensures employees can access their data anytime, anyplace and from any device.
role-based access to data and applications
secure Internet connections
The benefit: increased productivity for mobile workers
T-Systems International GmbH 2011 22
Mobile Enterprise –
MOBILE ENTERPRISE
Products
&
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
Road Charging
& Telematics
Product
Life Cycle
Management
Supply
Chain
ManagementNetwork
&
ProcessesHomeland Security
& Defense
Aviation
&
LogisticsRetail
Core
SystemsFinance
Core
SystemsSmart
MeteringHealth
Insurance
Services
Sales &
After SalesCustomer
Centric
SolutionsTelematic
Services
for
Health
Embedded
SystemsBilling
Process
& Technology
Efficiency
Consulting
Enterprise
Content
Management
Business
Intelligence
& CRM
Interactive
Web Media & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk
ServicesStandard Application
Operations
Managed
Workplace
Services
Mobile
Workplace
Services
Application
Operations
for
SAP®
Solutions
Unified
Collaboration
&
Messaging
Customer-
Specific
Application
Operations
Archiving & Data Availability
Data Center Infrastructure
Services
Hosting Services
Industrialized
Platforms (X86)
IT Security
ServicesHosting
Services
Midrange
Platforms
Managed
Document
Services
Corporate Voice Advanced
Network
Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation & Maintenance
Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse
InfrastructureStandard
Voice
The solution for our customer Teba.
leading manufacturer of window blinds and shades
support for sales staff via mobile CRM, sales experts have on-the-move access to relevant customer details, such as terms and conditions, revenues, orders, returns and assembly instructions
automated flow of information between field staff and headquarters via Blackberry
Unified
Communi-
cation
& Collaboration
ICT@Car E-Health
Secure
MobilitySmart
EnergyXaaS
–
Everything
as a Service
E-Govern-
mentProcess
&
Service
Platform
Mobile Enterprise Applications
Future Workplace
Cloud Computing
Transformational
Outsourcing
Green ICT
IT Industrialization
Mobile Enterprise Applications
Hosting
Services
Mainframe Platforms
anytime, anywhere
access
to data.
T-Systems International GmbH 2011 23
SECURITY & GOVERNANCE
Security
& Governance
–
effective
data
security.
T-Systems provides effective solutions for data security and governance.
effective data security is essential for businesses and public-sector organizations to collaborate globally
The
benefit: end-to-end
security
concepts
encompassing
all relevant issues
from
the
devices
deployed
to information
management
T-Systems International GmbH 2011 24
SECURITY & GOVERNANCE
Security
& Governance
–
effective
data
security.
Products
&
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
Road Charging
& Telematics
Product
Life Cycle
Management
Supply
Chain
ManagementNetwork
&
ProcessesHomeland Security
& Defense
Aviation
&
LogisticsRetail
Core
SystemsFinance
Core
SystemsSmart
MeteringHealth
Insurance
Services
Sales &
After SalesCustomer
Centric
SolutionsTelematic
Services
for
Health
Embedded
SystemsBilling
Process
& Technology
Efficiency
Consulting
Enterprise
Content
Management
Business
Intelligence
& CRM
Interactive
Web Media & Business
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk
ServicesStandard Application
Operations
Managed
Workplace
Services
Mobile
Workplace
Services
Application
Operations
for
SAP®
Solutions
Unified
Collaboration
&
Messaging
Customer-
Specific
Application
Operations
Archiving & Data Availability
Data Center Infrastructure
Services
Hosting Services
Industrialized
Platforms (X86)
IT Security
ServicesHosting
Services
Midrange
Platforms
Managed
Document
Services
Corporate Voice Advanced
Network
Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation & Maintenance
Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse
InfrastructureStandard
Voice
The solution for our customer EADS.
compliance with strict security regulations for rapid, secure development within international high-tech projects
secure transfer of data
variable access rights for employees, with registration processes tailored to individual needs and roles
multi-level security based on enterprise-wide public key infrastructure
Hosting
Services
Mainframe Platforms
T-Systems International GmbH 2011 25
Sustainability
& Corporate Responsibility
–
good corporate citizenship.
SUSTAINABILITY &
CORPORATE
RESPONSIBILITY
T-Systems takes
corporate
social
responsibility
seriously
–
both
for
ourselves
and for
our
customers.
healthcare
and education
for
everyone
–
without
breaking
the
bank
reducing
greenhouse-gas
emissions
and safeguarding
the
energy
supply
environmental
issues
are
key
to business
The
benefit: good corporate
citizenship
leads
to lasting
business
success
T-Systems International GmbH 2011 26
SUSTAINABILITY &
CORPORATE
RESPONSIBILITY
Sustainability
& Corporate Responsibility
–
good corporate citizenship.
Our
solution
for
TWF, the
Friedrichshafen region‘s
local
utility.
installation
of electronic
meters
for
power and gas in private households
data
is
sent
to the
central
platform
via GPRS or
DSL broadband
and supplied
to the
providers
consumption
data
is
made
available
to households
via a personalized
Internet portal
Products
&
ServicesE-Government Advanced
POSClaims
InsuranceUnbundlingClinical
Services
Health
Road Charging
& Telematics
Product
Life Cycle
Management
Supply
Chain
ManagementNetwork
&
ProcessesHomeland Security
& Defense
Aviation
&
LogisticsRetail
Core
SystemsFinance
Core
SystemsHealth
Insurance
Services
Sales &
After SalesCustomer
Centric
SolutionsTelematic
Services
for
Health
Embedded
SystemsBilling
Process
& Technology
Efficiency
Consulting
Enterprise
Content
Management
Business
Intelligence
& CRM
Interactive
Web Media & Bus.
Portal services
Testing
ServicesApplication
Management
& Modernization
Enterprise
Resource
Planning
Service Desk
ServicesStandard Application
Operations
Managed
Workplace
Services
Mobile
Workplace
Services
Application
Operations
for
SAP®
Solutions
Unified
Collaboration
&
Messaging
Customer-
Specific
Application
Operations
Archiving & Data Availability
Data Center Infrastructure
Services
Hosting Services
Industrialized
Platforms (X86)
IT Security
ServicesHosting
Services
Midrange
Platforms
Managed
Document
Services
Corporate Voice Advanced
Network
Services
Ethernet VPNCorporate
VideoIP-VPN Managed
InhouseMobile
VoiceNetwork
Security
Services
Installation & Maintenance
Services
Direct
Network
Links
Internet
Access &
Bundles
Inhouse
InfrastructureStandard
Voice
Smart
Metering
Hosting
Services
Mainframe Platforms
Our core competencies.
T-Systems International GmbH 2011 28
T-Systems –
what
we
offer.
Global delivery capability. Scalable
platforms.
approx. 1.8 million managed desktops worldwide
approx. 120,000
sqm
of data center
199 MPLS PoPs
worldwide
follow-the-sun customer network management
via network operation centers in the USA, Singapore, the UK, and Germany
help-desk support in 28 languages (2,301
service desk agents)
WAN management for over 2,000 networks
> 3,264,000
named SAP users > 19,980,000
SAPS
58,900
open systems servers
116,700
MIPS
hosted messaging platforms: one of the world‘s largest Lotus Domino solutions with over 840,000
mail boxes (Notes and Exchange)
T-Systems International GmbH 2011 29
3,100 full-time
employees
in near
and off-shore
data
centers
40,000 full-time
employees
in systems
integration
through
Cognizant
no.1 for
systems
integration
on the
German market
T-Systems –
what
we
offer.
integration of IT and telecommuni-
cations: ICT delivery management, end-to-end monitoring, processes in line with SLAs
and ITIL
customer-specific pricing models, e.g. price per desktop, per LAN port
dynamic services with flexible up and down scaling
mobile Internet, infotainment and customized apps in the car
no.1 on the ICT market in Germany
expert advice for market leaders across a wide range of industries
market
leader
in Europe for
the
automotive
industry
no.2 in Europe for
telecommunications
Off-shore
resources. ICT expertise.Industry-specific
expertise.
T-Systems International GmbH 2011 30
T-Systems accelerates innovation through its international research network.
worldwide systematic identification, development and implementation of new ideas
collaboration with universities and research institutions
future-oriented partner management (co-innovation)
customer requirements and pain points
participation in standardization and similar bodies
involvement in industry associations
market trends
analysts
Deutsche Telekom Labs (R&D-
projects focussing
on time-to-market of less than three years) > knowledge-transfer projects
Open innovations
(sources). Telekom Venture
T-Systems International GmbH 2011 31
Innovation at T-Systems. We
focus
on intelligent networks for long-term growth and new business models.
Energy Healthcare
Connected
Car Media Distribution
Today‘s
decentralized
power-generation
models
increasingly
require cutting-edge
ICT systems and electronics.
Smart Grids not only carry energy but also data from multiple power generators
& consumers.
Life expectancy
is
increasing
by
three
months
every
year, and half of today‘s
newborns will live to be
102.
Cutting-edge
ICT solu-
tions
can
help
optimize
medical
and related
administrative processes.
There
are
currently
49 million cars in Germany alone, and the
global figure
is
set
to exceed 1 bn
in 2010.
New online services and customizable apps mean people can access their data while on the road.
The world is moving towards a gigabit
society
with
an unquenchable
appetite
for
computing and storage capacity.
Experts expect global data traffic to increase
exponentially.