Supporting Human Resource ERP Systems

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    Initial Analysis by Tabitha Waweru99YFGIJ. 7-1

    Enterprise Resource Planning

    INTERCITY HOME SECURITY

    ERP Systems: Human Resources

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    Prentice Hall, 2005: Enterprise Resource Planning, 1stEdition by Mary Sumner 7-2

    Objectives

    Understand current challenges with

    HR Management.

    Examine the HR processes that can besupported by an ERP System

    Understand the interrelationships

    among business processes supportinghuman resource management

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    Current Problems Recruitment, training, and retention of personnel is difficult due to the

    decentralized nature of decision making.

    HR records are inadequateMusterolls are not updated on time, andare inaccurate.

    HR compliance requirements not centralized e.g. current criminal data

    for new employees not easy to tabulate and present

    Management of compensation packages difficultworkers names are

    changing across the muster roll and payroll making analysis difficult Needs to create a strategy for controlling the cost of various employee

    benefits

    Employee personal information not accurateworkers are not

    reachable, no ID numbers in system etc.

    Current systems prone to numerous corruption, and typographical errors

    e.g. the muster roll has attendances of nonexistent personnel to the tune

    of up to 150 mandays per month.

    Reports have to be analyzed manually which is time consuming and

    could lead to errors.

    Redundant data not available for future reference e.g. workers who left

    and appear in other stations

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    Current Problems Workers data is not entered in a master format e.g. finance appear to

    have a separate worker list where names are not arranged exactly like in

    the muster roll, making it hard to correlate the data and link it topayments.

    Responsibilities are not definedAttendance should be remotely keyed

    in, batched for Operations approval on a daily basis Monthly Musteroll

    should only be available for counterchecking and approving, not editing.

    Finance system should only pay what HR ERP system has approved.

    Explanations where workers have no account numbers should be fed

    into the system for HR Follow up.

    Inventory of company property is not possible with the current manual

    systems e.g. guard uniforms. It would be much more effectively

    managed using an ERP System.

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    ERP HR Modules

    Components HR Management

    Personnel recordsattendance, warnings, letters etc

    Resumes

    Benefits administration

    Links employee data to actual benefits Allows selection from group of benefits

    Payroll

    Paychecks, tax reports, accounting data

    Time and labor management

    Employee/Manager self service Travel reimbursement

    Personnel data and benefits changes

    Training class

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    HR Modules Advantages

    Attributes Integration

    Common database

    Provide audit trails Scalable and flexible

    Workflow management for electronic routing ofdocuments and other document management

    Process standardization Security

    User friendly and web-accessible

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    Management Control Modules

    HR information enables management of diverse workforce

    Supports managerial decision making through query andreporting tools

    Operational level controls Maintain and update employee files

    Job analysis files

    Design files

    Regulatory files

    Skills inventory files

    Strategic level controls

    Human capital inventory for tracking employees Position control linked to budgeting

    Labor/management relationships

    Business intelligence tools for predicting trends

    Module integration is significant benefit

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    Keeping Track of Employees

    Employees attendance, time at work, andskill levels

    Most companies uncertain

    If tracked, usually manual

    Records usually neglected

    Often piece-meal, no end-to-end solution

    Benefits of automating Eliminates manual process

    Time-consuming Error-prone

    Better analysis

    More control

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    Summary

    ERP systems include HR modules that

    offer records management, benefits

    administration, and payroll Offer integrated operational and strategic

    level controls

    Scalable and very flexible