Annual Report

50YEARSSharingSTORIES BEHINDthe STORE

1967 - 2017

Since 1967, Southern Oregon

Goodwill has enabled employment by providing

opportunities for personal and professional

growth. It has helped thousands

of Southern Oregonians

and Northern Californians

find jobs, build independent

lives, strengthen their families and contribute to their

communities. Explore some of

the highlights with this timeline of our

first 50 years.

50 Years of Years Sharing Stories Behind the Store

1967 - 2017

Southern Oregon Goodwill hit a significant milestone in 2017 — 50 years of Sharing Stories Behind the Store. Throughout the year we celebrated with our staff in the following ways:

•served more than 5,000 individuals by helping them increase their lifetime earning potential through Goodwill’s training programs •organized 24 special outreach and training events•held 249 “surprise and delight” in-store promotional events for customers•hosted five awards banquets, titled Story Behind the Store Celebrations, for more than 630 community members •helped 300 people experience five Poverty Simulation workshops facilitated by Goodwill •connected 376 job seekers with 61 employers at nine career fairs •shared a day at the Jackson County Fair with our 300+ employees and their families•opened a 25,000 sq. ft. store in Grants Pass, making it our largest

In this 50th anniversary edition of our Annual Report, we share the successes of the first 50 years, while highlighting 2017. I hope you’ll read the “Stories Behind the Store” of Marcus, Adam, Scott, Annette, and Don. These employment success stories illustrate precisely what and why we do what we do. I also invite you to study the timeline from 1967 forward to see how we have evolved to have a more substantial impact on the communities we serve. Looking forward, we are strategically planning a sustainable future, continuously improving operations and services delivery, and extending our reach into the community — all in the effort to build stronger individuals and families through job-training, education, and support. Our goal is to create an even brighter future for the people of Southern Oregon and Northern California. Let’s make a difference together,

Shae Johns, President & CEO, Southern Oregon Goodwill Industries

2017 BoardShae Johns, Board President, Southern Oregon GoodwillRyan Vanderhoof, Board Chair, Hornecker Cowling, LLPLindsey Olson, Vice Chair, Regence Blue Cross Blue ShieldColletta Young, Ph.D., Secretary/Treasurer, Rogue Community CollegeScott Clauson, Medford Police DepartmentSteve Brown, Retired Judge, Workers Compensation BoardLorenzo Mejia, Judge, Jackson County Circuit CourtJeri Keeton, ConsultantLenda Eek, Retired, Banner BankTimothy Clayton, US BankLisa Lewis, Retired, La ClinicaDustin Poland, CPA, LLCMike Gillette, Herb PharmTed Risser, Emeritus Board Member

Dear Friends of Goodwill, I AM the STORY BEHIND the ST RE

Douglas Advisory Council Mike Fieldman, UCANRena Langston, Umpqua Training and EmploymentSteve Loosely, Loosely Development, Inc.Twila McDonald, US BankJennifer Reasoner, Mercy Medical Center

Klamath Advisory CouncilAmber Gomes, Umpqua BankAmy Hathaway, Lutheran Community ServicesRyan Weider, Windermere Real Estate

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“Goodwill steered me in a completely different direction.”

JACKSON COUNTYMARCUSMarcus Wilhite brought years of experience with the United States Marine Corps to his role in donations operations at Goodwill. Previous jobs as a heavy-equipment mechanic, welder, and boilermaker wore his body and spirit down. He was lifted up when an employee of the Veterans Affairs Southern Oregon Rehabilitation Clinic referred him to Southern Oregon Goodwill Industries for vocational assistance.

Director of Operations and Navy veteran, Steve Baker, facilitated Marcus’ goal of working full-time. Marcus rapidly advanced from Production Associate 1 to Production Associate 4, a position created specifically for him, because of his team-driven work ethic, mechanical skills, desire to help others, and keen eye for improving processes.

“Marcus is always willing to go above and beyond in any area,” Baker said, adding, “Usually before a question even can be finished, Marcus has already said ‘yes’.”

He also helped create a veterans cohort of Goodwill clients and employees.

“I can’t imagine where I would be without Goodwill,” Marcus said.

I AM the STORY BEHIND the ST RE

“Thank you for supporting Goodwill and helping me find the perfect job.”

ADAM SISKIYOU COUNTY

Adam Beals came to Southern Oregon Goodwill for help finding meaningful work with growth potential. He had many basic skills and natural talents, but he also had some challenges related to his autism diagnosis and anxiety. Working with his job coach, Hannah Schneider, he completed a variety of assessments, classes, and career explorations at Goodwill.

“When Goodwill started talking to him about better things available in the community, I was overjoyed,” his mother, Susan Beals, said. “He is somebody who is worth so much, but isn’t always seen that way,” she added. The perfect opportunity arose when Siskiyou Central Credit Union attended a Story Behind the Store Celebration in 2017 and wanted to be part of it. About one month later, Far Northern Regional Center funded an internship program and awarded it to Adam. He enjoys helping others with various tasks; a special project used his graphic design and computer skills to create a T-shirt logo for the credit union’s Young Entrepreneurs Succeed camp.

Adam is committed to his community. He serves on a Far Northern Regional Center board, representing and advocating for other adults with disabilities, and is an active member of Kiwanis.

50 Years of Years Sharing Stories Behind the Store

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SCOTT DOUGLAS COUNTY

Life dealt Scott Holland a variety of obstacles, starting with childhood trauma, but he doesn’t let his visual impairments or the challenges of a brain injury get in the way of his goals. He built skills steadily at Goodwill by taking classes, working in our Roseburg Goodwill store, and being part of a work experience program.

His goal was to work in the food industry. He landed a working interview at Papa Murphy’s to show his skills and instantly won over the team with his positive attitude and teamwork. “He’s very energetic, very happy and he fits very well,” said Nicole Bonner, Store Manager at Papa Murphy’s in Roseburg. Scott is already looking forward to increasing his hours and training to take on additional duties at work.

“Scott has a sense of purpose and belonging because of Goodwill,” said Mendi Harnish, Douglas Resident Training Facility Program Director, who manages the group home where Scott lives. “He earns wages, but has gained friendships and valuable connections to his community.”

JACKSON COUNTY

“I am the story behind the store!”

“I like the job and working with my team.”

“Doctors told my parents I’d never wake up ...”

ANNETTE JOSEPHINE COUNTY DON KLAMATH COUNTY

I AM the STORY BEHIND the ST RE

Annette Rowe came to Goodwill seeking assistance in finding and keeping a good job. She needed assistance of a job coach because of difficulties remembering daily tasks due to her disability.

Goodwill job coaches saw cheerful and easy-going Annette’s desire to have a steady job with an employer who would help her grow. They connected her with Denny’s, which offered her a part-time, supported position in the busy restaurant.

“She needed to learn when her breaks were and also the motions of what it takes to be a dishwasher,” Goodwill job coach, Asa Rockwell, said. ”Management really likes her and they call her to come in before anyone else ...”

She is thriving in an environment of positive reinforcement and her hours have increased because of her performance.

“Annette is one of the most dedicated employees I’ve ever seen. She wants to succeed and do well. I will always take that type of individual on my team,” said Alysse Carlson, General Manager at the Grants Pass Denny’s.

Waking up from a two-and-a-half month long coma, Don McCall surprised everyone by his recovery following a traumatic brain injury. A car crash at the age of 18 left him with several challenges moving forward. He battles short-term memory issues where he struggles to recall day-to-day tasks.

Don has a willingness to work and an infectious personality. Goodwill connected him with a great-fit opportunity at Wendy’s in Klamath Falls, where a job coach accompanies him only to help remember his daily tasks.

“He comes to work every day, does his job and he does it well. Everybody just loves him,” said Wendy’s Manager, Jenifer Rudolph.

Don is also a regular speaker for the Klamath County District Attorney’s office, sharing his life story since his accident to the people participating in the DUI task force programs.

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Thank You 2017 Sponsors

Signature Sponsor:

Program Sponsors:

Banquet Table Sponsors: Adroit Construction, AllCare Health, Banner Bank, Brookdale Senior Living, Buffalo Industries, KDP Certified Public Accountants, Klamath Community College, Lithia 4 Kids, Moss Adams, Roe Motors, Rogue Credit Union, Shop N Kart, SignCraft, Siskiyou Central Credit Union, Superior Office Systems, Sustainable Leadership Consultants, and Willamette Dental.

Employee Celebration Donors: Garrison’s Home Furnishings, Herb Pharm, The Human Bean, Staples, and Willamette Dental. Friends of Goodwill (Financial Contributors) Anderson Oxford, Inc. , Nancy Bacon, Mathew Belzano, Stephen & Terrell Brown, Scott Clauson, Barbara Droscher, Lenda & Randy Eek, Fort Courage Consulting Co., Julie & Tim Fletcher, Michael Gillette, Dan & Meridel Hedges, Robert & Patricia Higgins, Jeri & Kip Keeton, Steve Martin, Lorenzo Mejia & Christina Sanz, Vicki McCrary, Sharon McCurdy, William & Heide North, Lindsey & Mike Olson, Dustin Poland, Douglass & Sandra Schmor, Ryan & Maisie Vanderhoof, Scott & Sheri Van Horn, Charles & Rebecca Versteeg Jr., Tom & Julie Ware, Linda Weider, and Colletta Young.

2017 Financial Statement

COMMITMENT TO OUR COMMUNITY Our sponsors create important funding for Southern Oregon Goodwill programs. In our 50th year, our corporate partners were:

Running Dead 5K Event Partner: Bicoastal Media Radio Stations

Banquet Award Sponsor:

of Goodwill expenses support mission programs and services

of Goodwill expenses support administrative activities

86% 14%

CURRENT ASSETS Unrestricted Cash and Equivalent $ 2,246,284Restricted Cash $ - Accounts Receivable $ 357,240Year End Inventories $ 230,128Prepaid Expenses $ 179,462 Total Current Assets $ 3,013,114Property and Equipment $ 7,202,491 (net of depreciation) Total Assets $ 10,215,605 CURRENT LIABILITIES Accounts Payable $ 53,921 Accrued Expenses $ 728,705 Total Current Liabilities $ 782,626Long Term Debt $ 3,157,635 Total Liabilities $ 3,940,261 NET ASSETS Unrestricted $ 6,275,344 Temporarily Restricted $ - Permanently Restricted $ - Total Liabilities & Net Assets $ 10,215,605

COMBINED INCOME STATEMENT Revenue Expenses Donated GoodsSales & RecyclingMission Services Business ContractsOther Total

2,390,11513,378,1652,964,073

456,759435,158

19,624,270

$ $$$$$

- 12,864,867

3,505,592 438,281

2,558,891 19,367,631

$$$$$ $

50 Years of Years Sharing Stories Behind the Store

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icle Sponsor:

OPPORTUNITY 326,091 donations of gently used items

$.86of every $1 spent at Goodwill stores isreinvested in programs

14,500 lb of items collected at campus donation drives (SOU and Oregon Tech)

86,254 individual employment and training services provided over six counties

9,431 people used a Goodwill Job Connection

646 students took classes at K-CET, a partnership with Klamath Community College

13people earned a GED

ECONOMIC 441 people found a new job

$11.13 is the average wage earned by Goodwill graduates

$16.8 M in salaries earned from people employed

$1 Min payroll taxes reinvested inthe local economy by wage earners

$62,850 in Goodwill clothing vouchers distributed to 72 human services agencies to support people with the most need

8.2 M lb of recycled items, the equivalent of the weight of 103 gray whales

1.2 M lb of computers and electronics recycled

Our 50th Year by the NumbersCOMMUNITY SUPPORT TO GOODWILLEverything we do starts with a donation from a community member.

GOODWILL SUPPORT TO THE COMMUNITY Your donations have a far-reaching impact on people and the planet.

GIVING FOR GOOD

ENVIRONMENTAL

40TONS

$52,253 donated at registers to “Round Up” to support programs

912,325 purchases at 12 Goodwill stores

86 local employers hired Goodwill graduates

5,947 people accessed Goodwill services

20,702online auction purchases on www.shopgoodwill.com

www.sogoodwill.org