Status on Training Programmes as at 30 April 2017 · Status on Training Programmes as at 30 April...

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Status on Training Programmes as at 30 April 2017 01.Course title: Leadership Making a Difference Grade Number Ministry Parastatals Local Government Other Bodies Top Management 37 23 14 0 0 Middle Management 78 57 18 0 3 Supervisory Level 84 54 22 1 7 Front Liners 42 23 15 0 4 TOTAL 241 02.Course title: Effective Communication & Interpersonal Skills Grade Number Ministry Parastatals Local Government Other Bodies Top Management 6 5 0 1 0 Middle Management 64 53 11 0 0 Supervisory Level 174 131 38 1 4 Front Liners 197 89 100 2 6 TOTAL 441 03.Course title: Increasing Productivity through Stress Management Grade Number Ministry Parastatals Local Government Other Bodies Top Management 12 8 3 0 1 Middle Management 30 25 4 1 0 Supervisory Level 145 124 10 2 9 Front Liners 107 87 10 2 8 TOTAL 294

Transcript of Status on Training Programmes as at 30 April 2017 · Status on Training Programmes as at 30 April...

Status on Training Programmes as at 30 April 2017

01.Course title: Leadership Making a Difference

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 37 23 14 0 0

Middle Management 78 57 18 0 3

Supervisory Level 84 54 22 1 7

Front Liners 42 23 15 0 4

TOTAL 241

02.Course title: Effective Communication & Interpersonal Skills

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 6 5 0 1 0

Middle Management 64 53 11 0 0

Supervisory Level 174 131 38 1 4

Front Liners 197 89 100 2 6

TOTAL 441

03.Course title: Increasing Productivity through Stress Management

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 12 8 3 0 1

Middle Management 30 25 4 1 0

Supervisory Level 145 124 10 2 9

Front Liners 107 87 10 2 8

TOTAL 294

04.Course title: Customer Service Excellence

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 7 7 0 0 0

Middle Management 36 28 6 1 1

Supervisory Level 179 142 35 0 2

Front Liners 457 298 124 4 31

TOTAL 679

05.Course title: Windows 8 & 10

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 0 0 0 0 0

Supervisory Level 0 0 0 0 0

Front Liners 27 27 0 0 0

TOTAL 27

06.Course title: Conflict Management

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 3 3 0 0 0

Middle Management 5 1 1 0 3

Supervisory Level 23 21 2 0 0

Front Liners 58 56 1 0 1

TOTAL 89

07.Course title: Writing Effective Minutes of Meeting

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 3 2 1 0 0

Middle Management 9 2 7 0 0

Supervisory Level 41 6 30 3 2

Front Liners 120 74 29 8 9

TOTAL 173

8.Course title: Writing Skills for Parliamentary Questions and Cabinet Procedures

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 12 4 8 0 0

Middle Management 27 21 2 0 4

Supervisory Level 26 13 8 1 4

Front Liners 4 0 4 0 0

TOTAL 69

09.Course title: First Aid

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 2 2 0 0 0

Supervisory Level 47 32 14 1 0

Front Liners 196 145 44 2 5

TOTAL 245

10.Course title: Mac Os

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 2 2 0 0 0

Supervisory Level 0 0 0 0 0

Front Liners 42 42 0 0 0

TOTAL 44

11.Course title: Windows 10

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 0 0 0 0 0

Supervisory Level 1 1 0 0 0

Front Liners 44 44 0 0 0

TOTAL 45

12.Course title: Report Writing

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 59 59 0 0 0

Supervisory Level 0 0 0 0 0

Front Liners 0 0 0 0 0

TOTAL 59

13.Course title: Registry Procedures

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 0 0 0 0 0

Supervisory Level 13 0 12 0 1

Front Liners 113 26 78 8 1

TOTAL 126

14.Course title: Speech Writing

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 4 4 0 0 0

Middle Management 3 0 3 0 0

Supervisory Level 0 0 0 0 0

Front Liners 4 2 2 0 0

TOTAL 11

15.Course title: Change Management

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 1 0 0 0 1

Middle Management 3 2 1 0 0

Supervisory Level 7 5 1 0 1

Front Liners 4 2 1 0 1

TOTAL 15

16.Course title: Mastering Telephone Skills

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 0 0 0 0 0

Supervisory Level 8 1 6 0 1

Front Liners 39 19 15 0 5

TOTAL 47

17.Course title: Tea Making and Service

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 0 0 0 0 0

Supervisory Level 0 0 0 0 0

Front Liners 14 10 4 0 0

TOTAL 14

18.Course title: Trust and Building Teams

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 8 6 0 1 1

Middle Management 5 4 0 0 1

Supervisory Level 6 4 2 0 0

Front Liners 9 3 6 0 0

TOTAL 28

19.Course title: Employee Motivation : Skills & Techniques

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 2 1 0 0 1

Middle Management 2 1 0 0 1

Supervisory Level 16 16 0 0 0

Front Liners 22 20 2 0 0

TOTAL 42

20.Course title: HRMIS

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 0 0 0 0 0

Middle Management 6 6 0 0 0

Supervisory Level 3 3 0 0 0

Front Liners 11 11 0 0 0

TOTAL 20

21.Course title: Quality Management

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 2 2 0 0 0

Middle Management 6 5 0 0 1

Supervisory Level 4 3 1 0 0

Front Liners 1 1 0 0 0

TOTAL 13

22.Course title: Mystery Shopping

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 0 0 0 0 0

Middle Management 0 0 0 0 0

Supervisory Level 0 0 0 0 0

Front Liners 15 15 0 0 0

TOTAL

15

23.Course title: Tender Preparation & Evaluation

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 4 0 3 0 1

Middle Management 13 4 7 2 0

Supervisory Level 32 7 18 3 4

Front Liners 29 8 16 2 3

TOTAL

78

24.Course title: Code of Ethics and Good Governance

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 9 9 0 0 0

Middle Management 37 37 0 0 0

Supervisory Level 121 103 0 0 18

Front Liners 279 243 0 0 36

TOTAL 446

TOTAL 137

TOTAL 149

25.Course title: Handling Difficult Customers

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 0 0 0 0 0

Middle Management 9 9 0 0 0

Supervisory Level 88 87 1 0 0

Front Liners 214 202 2 0 10

TOTAL 311

26.Course title: Managing Performance in the Public Sector

Grade Number Ministry Parastatals Local Government Other Bodies

Top Management 12 12 0 0 0

Middle Management 41 35 0 0 6

Supervisory Level 206 183 10 0 13

Front Liners 339 290 39 0 10

TOTAL 598

27.Course title: Workforce Planning

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 1 1 0 0 0

Middle Management 18 15 2 0 1

Supervisory Level 80 77 1 0 2

Front Liners 38 37 0 0 1

28.Course title: Leadership and Strategic Thinking

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 11 11 0 0 0

Middle Management 60 49 9 0 2

Supervisory Level 64 58 2 0 4

Front Liners 14 12 1 0 1

TOTAL 232

TOTAL 112

TOTAL 248

TOTAL 182

29.Course title: Managing Time for Efficiency

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 3 3 0 0 0

Middle Management 29 29 0 0 0

Supervisory Level 66 64 0 0 2

Front Liners 134 128 0 0 6

30.Course title: Training Needs Analysis

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 6 6 0 0 0

Middle Management 30 29 0 1 0

Supervisory Level 51 51 0 0 0

Front Liners 25 25 0 0 0

31.Course title: Team Building and Bonding

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 1 1 0 0 0

Middle Management 18 18 0 0 0

Supervisory Level 68 68 0 0 0

Front Liners 161 145 0 0 16

32.Course title: Managing Projects in the Public Sector

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 16 13 3 0 0

Middle Management 71 61 6 1 3

Supervisory Level 63 58 4 0 1

Front Liners 32 30 1 0 1

TOTAL 225

TOTAL 186

TOTAL 171

33.Course title : Leading from Frontline

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 2 2 0 0 0

Middle Management 12 12 0 0 0

Supervisory Level 90 90 0 0 0

Front Liners 121 114 2 0 5

34.Course title: Improving Efficiency in Organisations

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 4 4 0 0 0

Middle Management 21 21 0 0 0

Supervisory Level 58 65 0 0 3

Front Liners 103 100 0 0 3

35.Course title : Talent Management

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 7 7 0 0 0

Middle Management 60 59 0 0 1

Supervisory Level 75 73 0 0 2

Front Liners 29 28 0 0 1

TOTAL 330

TOTAL 112

TOTAL 118

36.Course title : Basic Communication Skills

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 0 0 0 0 0

Middle Management 1 1 0 0 0

Supervisory Level 74 68 0 0 6

Front Liners 255 230 6 0 19

37.Course title : Managing Change for Transformation

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 12 12 0 0 0

Middle Management 34 34 0 0 0

Supervisory Level 47 47 0 0 0

Front Liners 19 17 1 0 1

38.Course title : Managing Resources

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 2 2 0 0 0

Middle Management 48 48 0 0 0

Supervisory Level 48 48 0 0 0

Front Liners 20 19 0 0 1

TOTAL 126

TOTAL 105

TOTAL 13

TOTAL 23

39.Course title : Using Internet and Email at Work

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 0 0 0 0 0

Middle Management 4 4 0 0 0

Supervisory Level 32 30 0 0 2

Front Liners 90 84 2 0 4

40.Course title : E-Procurement

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 6 4 2 0 0

Middle Management 30 20 10 0 0

Supervisory Level 35 24 11 0 0

Front Liners 34 18 16 0 0

41.Course title : Becoming an Effective Master of Ceremony

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 0 0 0 0 0

Middle Management 3 3 0 0 0

Supervisory Level 5 3 0 2 0

Front Liners 5 2 2 1 0

42.Course title : Statutory Interpretation

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 3 1 0 0 2

Middle Management 4 4 0 0 0

Supervisory Level 10 7 0 0 3

Front Liners 6 2 0 0 4

TOTAL 35

TOTAL 61

TOTAL 15

43.Course title : Quality Management towards ISO 9001:2015

Grade Number Ministry Parastatals Local Government

Other Bodies

Top Management 1 1 0 0 0

Middle Management 5 5 0 0 0

Supervisory Level 16 13 0 0 3

Front Liners 13 12 0 0 1

Summary

Grade Ministry Parastatals Local Government Other Bodies TOTAL

Top Management 154 34 2 7 197

Middle Management 765 87 6 27 885

Supervisory Level 1770 228 14 94 2106

Front Liners 2740 523 29 194 3486

TOTAL 5429 872 51 322 6674

Training course Organisation Batch No. of

officers

Business English Office of the Electoral

Commissioner 1 17

Business English Local Government Services

Commission 1 44

Training course Organisation Batch No. of

officers

Advanced Mac CISD 1 15

TOTAL 260

TOTAL 53

TOTAL 196

Training courses in Rodrigues

Batch No. of officers trained

Induction Programme for General Services Officer 1 20

Leadership for Policy Makers 1 16

Leadership for Public Officers 1&2 22

Customer Service Excellence 1,2&3 29

Writing Parliamentary Questions and Cabinet Documents 1 & 2 45

Writing Effective Minutes of Meetings 1 18

Registry Procedures 1,2&3 46

Talks Month Facilitator No. of officers

The competencies of Strategic Leaders 25th Sept 2015 Mr.K.C.Yan 100

How can the Civil Service be a facilitator of Innovation for Mauritius

24th Feb 2016 Dr Amit Kapoor 100

Implementing Transformational Change in Complex Organisations : The Route to Success

31st Aug 2016 Mr Ketan Varia 60

Induction Month Batch No. of officers

Word Processing Operators 31st Oct & 01st Nov 1 26

Word Processing Operators 07th and 08th Dec 2 27

TOTAL 17

TOTAL 157

TOTAL 66

TOTAL 45

Induction Month Batch No. of officers

Office Management Executive 09th, 12th & 13th

Dec 1 17

Induction Date

Batch No. of officers trained

Induction Course for Office Care

Attendants /Senior Office Care Attendants

13th & 14th

Sept

1 30

Induction Course for Office Care

Attendants /Senior Office Care Attendants

26th & 27th

Sept

2 32

Induction Course for Office Care

Attendants /Senior Office Care Attendants

10th & 11th

Oct

3

30

Induction Course for Office Care

Attendants /Senior Office Care Attendants

18th & 19th

Oct

4 35

Induction Course for Office Care

Attendants /Senior Office Care Attendants

24th & 25th

Oct

5 30

Induction Month Batch 2017 No. of officers

Induction Course for Management Support Officers

20th & 21st Feb 1 32

Induction Course for Management Support Officers

27th & 28th Feb 2 34

Induction Month Batch 2017 No. of officers

Induction for Confidential Secretaries

23rd & 24th Jan 1 22

Induction for Confidential Secretaries

30th & 31st Jan 2 23

TOTAL 191

TOTAL 45

TOTAL 18

TOTAL 200

Induction Date Batch 2016 No. of officers trained

Induction Course for

Management Support Officers

19th,20th

21th Sept

3 22

Induction Course for

Management Support Officers

07th, 08th

& 09th Nov

4 31

Induction Course for

Management Support Officers

14th,15th &

16th Nov

5 37

Induction Course for

Management Support Officers

21st, 22nd

& 23rd Nov

6 35

Induction Course for

Management Support Officers

28th, 29th

& 30th Nov

7 34

Induction Course for

Management Support Officers

14th, 15th &

16th Dec

8 32

Induction Month Batch 2017 No. of officers

Induction for Assistant Permanent Secretary

23rd & 24th Jan 1 45

Induction Month Batch 2017 No. of officers

Induction for Head Office Auxiliary

27th & 28th Mar 1 18

Workshop Month Ministry No. of officers

Team Building 15th Dec Ministry of Technology,

Communication and Innovation 70

Team Building 27th Dec

Ministry of Public Infrastructure

and Land Transport 130

TOTAL 30

TOTAL 19

TOTAL 104

TOTAL 202

Workshop Month Ministry No. of officers

ISO for Top Management

30th Mar Ministries

30

Workshop Month Ministry No. of officers

ISO Facilitators 28th Feb,

08th Mar & 7th Mar

Ministries 19

Workshop Month Batch No. of officers trained

Leadership & Strategic Thinking May 1 39

Leadership & Strategic Thinking May 2 32

Enterprise Risk Management July 1 33

Training Programmes Batch Dates No. of officers

ISO 9001:2015, QMS Development and

Implementation (On-going) Batch 1 Aug-Nov 50

ISO 9001:2015, QMS Development and

Implementation (On-going) Batch 2 Aug-Nov 50

ISO 9001:2015, QMS Development and

Implementation (On-going) Batch 3 Sept-Nov 51

ISO 9001:2015, QMS Development and

Implementation (On-going) Batch 4 Sept-Nov 51

Total Number of participants trained from Nov 2015 to 30 Apr 2017 : 8353