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Transcript of Status on Training Programmes as at 30 April 2017 · Status on Training Programmes as at 30 April...
Status on Training Programmes as at 30 April 2017
01.Course title: Leadership Making a Difference
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 37 23 14 0 0
Middle Management 78 57 18 0 3
Supervisory Level 84 54 22 1 7
Front Liners 42 23 15 0 4
TOTAL 241
02.Course title: Effective Communication & Interpersonal Skills
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 6 5 0 1 0
Middle Management 64 53 11 0 0
Supervisory Level 174 131 38 1 4
Front Liners 197 89 100 2 6
TOTAL 441
03.Course title: Increasing Productivity through Stress Management
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 12 8 3 0 1
Middle Management 30 25 4 1 0
Supervisory Level 145 124 10 2 9
Front Liners 107 87 10 2 8
TOTAL 294
04.Course title: Customer Service Excellence
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 7 7 0 0 0
Middle Management 36 28 6 1 1
Supervisory Level 179 142 35 0 2
Front Liners 457 298 124 4 31
TOTAL 679
05.Course title: Windows 8 & 10
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 0 0 0 0 0
Supervisory Level 0 0 0 0 0
Front Liners 27 27 0 0 0
TOTAL 27
06.Course title: Conflict Management
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 3 3 0 0 0
Middle Management 5 1 1 0 3
Supervisory Level 23 21 2 0 0
Front Liners 58 56 1 0 1
TOTAL 89
07.Course title: Writing Effective Minutes of Meeting
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 3 2 1 0 0
Middle Management 9 2 7 0 0
Supervisory Level 41 6 30 3 2
Front Liners 120 74 29 8 9
TOTAL 173
8.Course title: Writing Skills for Parliamentary Questions and Cabinet Procedures
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 12 4 8 0 0
Middle Management 27 21 2 0 4
Supervisory Level 26 13 8 1 4
Front Liners 4 0 4 0 0
TOTAL 69
09.Course title: First Aid
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 2 2 0 0 0
Supervisory Level 47 32 14 1 0
Front Liners 196 145 44 2 5
TOTAL 245
10.Course title: Mac Os
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 2 2 0 0 0
Supervisory Level 0 0 0 0 0
Front Liners 42 42 0 0 0
TOTAL 44
11.Course title: Windows 10
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 0 0 0 0 0
Supervisory Level 1 1 0 0 0
Front Liners 44 44 0 0 0
TOTAL 45
12.Course title: Report Writing
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 59 59 0 0 0
Supervisory Level 0 0 0 0 0
Front Liners 0 0 0 0 0
TOTAL 59
13.Course title: Registry Procedures
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 0 0 0 0 0
Supervisory Level 13 0 12 0 1
Front Liners 113 26 78 8 1
TOTAL 126
14.Course title: Speech Writing
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 4 4 0 0 0
Middle Management 3 0 3 0 0
Supervisory Level 0 0 0 0 0
Front Liners 4 2 2 0 0
TOTAL 11
15.Course title: Change Management
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 1 0 0 0 1
Middle Management 3 2 1 0 0
Supervisory Level 7 5 1 0 1
Front Liners 4 2 1 0 1
TOTAL 15
16.Course title: Mastering Telephone Skills
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 0 0 0 0 0
Supervisory Level 8 1 6 0 1
Front Liners 39 19 15 0 5
TOTAL 47
17.Course title: Tea Making and Service
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 0 0 0 0 0
Supervisory Level 0 0 0 0 0
Front Liners 14 10 4 0 0
TOTAL 14
18.Course title: Trust and Building Teams
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 8 6 0 1 1
Middle Management 5 4 0 0 1
Supervisory Level 6 4 2 0 0
Front Liners 9 3 6 0 0
TOTAL 28
19.Course title: Employee Motivation : Skills & Techniques
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 2 1 0 0 1
Middle Management 2 1 0 0 1
Supervisory Level 16 16 0 0 0
Front Liners 22 20 2 0 0
TOTAL 42
20.Course title: HRMIS
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 0 0 0 0 0
Middle Management 6 6 0 0 0
Supervisory Level 3 3 0 0 0
Front Liners 11 11 0 0 0
TOTAL 20
21.Course title: Quality Management
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 2 2 0 0 0
Middle Management 6 5 0 0 1
Supervisory Level 4 3 1 0 0
Front Liners 1 1 0 0 0
TOTAL 13
22.Course title: Mystery Shopping
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 0 0 0 0 0
Middle Management 0 0 0 0 0
Supervisory Level 0 0 0 0 0
Front Liners 15 15 0 0 0
TOTAL
15
23.Course title: Tender Preparation & Evaluation
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 4 0 3 0 1
Middle Management 13 4 7 2 0
Supervisory Level 32 7 18 3 4
Front Liners 29 8 16 2 3
TOTAL
78
24.Course title: Code of Ethics and Good Governance
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 9 9 0 0 0
Middle Management 37 37 0 0 0
Supervisory Level 121 103 0 0 18
Front Liners 279 243 0 0 36
TOTAL 446
TOTAL 137
TOTAL 149
25.Course title: Handling Difficult Customers
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 0 0 0 0 0
Middle Management 9 9 0 0 0
Supervisory Level 88 87 1 0 0
Front Liners 214 202 2 0 10
TOTAL 311
26.Course title: Managing Performance in the Public Sector
Grade Number Ministry Parastatals Local Government Other Bodies
Top Management 12 12 0 0 0
Middle Management 41 35 0 0 6
Supervisory Level 206 183 10 0 13
Front Liners 339 290 39 0 10
TOTAL 598
27.Course title: Workforce Planning
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 1 1 0 0 0
Middle Management 18 15 2 0 1
Supervisory Level 80 77 1 0 2
Front Liners 38 37 0 0 1
28.Course title: Leadership and Strategic Thinking
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 11 11 0 0 0
Middle Management 60 49 9 0 2
Supervisory Level 64 58 2 0 4
Front Liners 14 12 1 0 1
TOTAL 232
TOTAL 112
TOTAL 248
TOTAL 182
29.Course title: Managing Time for Efficiency
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 3 3 0 0 0
Middle Management 29 29 0 0 0
Supervisory Level 66 64 0 0 2
Front Liners 134 128 0 0 6
30.Course title: Training Needs Analysis
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 6 6 0 0 0
Middle Management 30 29 0 1 0
Supervisory Level 51 51 0 0 0
Front Liners 25 25 0 0 0
31.Course title: Team Building and Bonding
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 1 1 0 0 0
Middle Management 18 18 0 0 0
Supervisory Level 68 68 0 0 0
Front Liners 161 145 0 0 16
32.Course title: Managing Projects in the Public Sector
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 16 13 3 0 0
Middle Management 71 61 6 1 3
Supervisory Level 63 58 4 0 1
Front Liners 32 30 1 0 1
TOTAL 225
TOTAL 186
TOTAL 171
33.Course title : Leading from Frontline
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 2 2 0 0 0
Middle Management 12 12 0 0 0
Supervisory Level 90 90 0 0 0
Front Liners 121 114 2 0 5
34.Course title: Improving Efficiency in Organisations
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 4 4 0 0 0
Middle Management 21 21 0 0 0
Supervisory Level 58 65 0 0 3
Front Liners 103 100 0 0 3
35.Course title : Talent Management
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 7 7 0 0 0
Middle Management 60 59 0 0 1
Supervisory Level 75 73 0 0 2
Front Liners 29 28 0 0 1
TOTAL 330
TOTAL 112
TOTAL 118
36.Course title : Basic Communication Skills
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 0 0 0 0 0
Middle Management 1 1 0 0 0
Supervisory Level 74 68 0 0 6
Front Liners 255 230 6 0 19
37.Course title : Managing Change for Transformation
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 12 12 0 0 0
Middle Management 34 34 0 0 0
Supervisory Level 47 47 0 0 0
Front Liners 19 17 1 0 1
38.Course title : Managing Resources
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 2 2 0 0 0
Middle Management 48 48 0 0 0
Supervisory Level 48 48 0 0 0
Front Liners 20 19 0 0 1
TOTAL 126
TOTAL 105
TOTAL 13
TOTAL 23
39.Course title : Using Internet and Email at Work
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 0 0 0 0 0
Middle Management 4 4 0 0 0
Supervisory Level 32 30 0 0 2
Front Liners 90 84 2 0 4
40.Course title : E-Procurement
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 6 4 2 0 0
Middle Management 30 20 10 0 0
Supervisory Level 35 24 11 0 0
Front Liners 34 18 16 0 0
41.Course title : Becoming an Effective Master of Ceremony
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 0 0 0 0 0
Middle Management 3 3 0 0 0
Supervisory Level 5 3 0 2 0
Front Liners 5 2 2 1 0
42.Course title : Statutory Interpretation
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 3 1 0 0 2
Middle Management 4 4 0 0 0
Supervisory Level 10 7 0 0 3
Front Liners 6 2 0 0 4
TOTAL 35
TOTAL 61
TOTAL 15
43.Course title : Quality Management towards ISO 9001:2015
Grade Number Ministry Parastatals Local Government
Other Bodies
Top Management 1 1 0 0 0
Middle Management 5 5 0 0 0
Supervisory Level 16 13 0 0 3
Front Liners 13 12 0 0 1
Summary
Grade Ministry Parastatals Local Government Other Bodies TOTAL
Top Management 154 34 2 7 197
Middle Management 765 87 6 27 885
Supervisory Level 1770 228 14 94 2106
Front Liners 2740 523 29 194 3486
TOTAL 5429 872 51 322 6674
Training course Organisation Batch No. of
officers
Business English Office of the Electoral
Commissioner 1 17
Business English Local Government Services
Commission 1 44
Training course Organisation Batch No. of
officers
Advanced Mac CISD 1 15
TOTAL 260
TOTAL 53
TOTAL 196
Training courses in Rodrigues
Batch No. of officers trained
Induction Programme for General Services Officer 1 20
Leadership for Policy Makers 1 16
Leadership for Public Officers 1&2 22
Customer Service Excellence 1,2&3 29
Writing Parliamentary Questions and Cabinet Documents 1 & 2 45
Writing Effective Minutes of Meetings 1 18
Registry Procedures 1,2&3 46
Talks Month Facilitator No. of officers
The competencies of Strategic Leaders 25th Sept 2015 Mr.K.C.Yan 100
How can the Civil Service be a facilitator of Innovation for Mauritius
24th Feb 2016 Dr Amit Kapoor 100
Implementing Transformational Change in Complex Organisations : The Route to Success
31st Aug 2016 Mr Ketan Varia 60
Induction Month Batch No. of officers
Word Processing Operators 31st Oct & 01st Nov 1 26
Word Processing Operators 07th and 08th Dec 2 27
TOTAL 17
TOTAL 157
TOTAL 66
TOTAL 45
Induction Month Batch No. of officers
Office Management Executive 09th, 12th & 13th
Dec 1 17
Induction Date
Batch No. of officers trained
Induction Course for Office Care
Attendants /Senior Office Care Attendants
13th & 14th
Sept
1 30
Induction Course for Office Care
Attendants /Senior Office Care Attendants
26th & 27th
Sept
2 32
Induction Course for Office Care
Attendants /Senior Office Care Attendants
10th & 11th
Oct
3
30
Induction Course for Office Care
Attendants /Senior Office Care Attendants
18th & 19th
Oct
4 35
Induction Course for Office Care
Attendants /Senior Office Care Attendants
24th & 25th
Oct
5 30
Induction Month Batch 2017 No. of officers
Induction Course for Management Support Officers
20th & 21st Feb 1 32
Induction Course for Management Support Officers
27th & 28th Feb 2 34
Induction Month Batch 2017 No. of officers
Induction for Confidential Secretaries
23rd & 24th Jan 1 22
Induction for Confidential Secretaries
30th & 31st Jan 2 23
TOTAL 191
TOTAL 45
TOTAL 18
TOTAL 200
Induction Date Batch 2016 No. of officers trained
Induction Course for
Management Support Officers
19th,20th
21th Sept
3 22
Induction Course for
Management Support Officers
07th, 08th
& 09th Nov
4 31
Induction Course for
Management Support Officers
14th,15th &
16th Nov
5 37
Induction Course for
Management Support Officers
21st, 22nd
& 23rd Nov
6 35
Induction Course for
Management Support Officers
28th, 29th
& 30th Nov
7 34
Induction Course for
Management Support Officers
14th, 15th &
16th Dec
8 32
Induction Month Batch 2017 No. of officers
Induction for Assistant Permanent Secretary
23rd & 24th Jan 1 45
Induction Month Batch 2017 No. of officers
Induction for Head Office Auxiliary
27th & 28th Mar 1 18
Workshop Month Ministry No. of officers
Team Building 15th Dec Ministry of Technology,
Communication and Innovation 70
Team Building 27th Dec
Ministry of Public Infrastructure
and Land Transport 130
TOTAL 30
TOTAL 19
TOTAL 104
TOTAL 202
Workshop Month Ministry No. of officers
ISO for Top Management
30th Mar Ministries
30
Workshop Month Ministry No. of officers
ISO Facilitators 28th Feb,
08th Mar & 7th Mar
Ministries 19
Workshop Month Batch No. of officers trained
Leadership & Strategic Thinking May 1 39
Leadership & Strategic Thinking May 2 32
Enterprise Risk Management July 1 33
Training Programmes Batch Dates No. of officers
ISO 9001:2015, QMS Development and
Implementation (On-going) Batch 1 Aug-Nov 50
ISO 9001:2015, QMS Development and
Implementation (On-going) Batch 2 Aug-Nov 50
ISO 9001:2015, QMS Development and
Implementation (On-going) Batch 3 Sept-Nov 51
ISO 9001:2015, QMS Development and
Implementation (On-going) Batch 4 Sept-Nov 51
Total Number of participants trained from Nov 2015 to 30 Apr 2017 : 8353