Standards Certification Education & Training Publishing Conferences & Exhibits Developing LDAR Technicians For Success 2 Presenter Tanya Jackson is a leading Project Manager for Avanti Environmental, Inc. She has a degree in Environmental Toxicology from UC Riverside and experience as a former South Coast AQMD Air Quality Inspector. She is on the Board of Review for training, assessing and progressing LDAR Technicians. Overview I.The Problem A.Turnover B.Knowledge and Skills C.Integrity II.The Solution A.Training 1.Developing the Technician a.Academic b.Character c.Practical 2.Costs Efficiency 3.Whats New 4.Whats Implemented in Other States a.California vs. Texas vs. Colorado B.Boundaries C.Progress D.Documentation 3 The Problem Non Compliance During Transitions 4 The Solution Problem: Turnover, Lack of Knowledge, Integrity Solution: Develop Your Technicians A.Training B.Boundaries C.Progress D.Documentation 5 Solution: Compliance Factors That Promote ComplianceFactors that lead to Non-compliance Skilled TeamNo training program in place Defined Training ProgramOn the Job Training Only Boundaries with ConsequencesNo follow through or consequences Opportunity to growDead end job Ability to transfer knowledgeKnowledge leaves when employee leaves 6 Solution: Developing The Technician a.Academics Training levels Content Frequency Assessment 7 Solution: Developing The Technician b. Character Entry Level: Are They Responsible? Lead Level: Can They Lead Others? Supervisor Level: Can They Supervise Others? 8 Solution: Developing The Technician c. Practical Take what you learned in the classroom And apply it to your job everyday! Take on challenges! Make it your own! 9 Solution: Training Cost Efficiency New Technician vs. Experienced Technician 10 Solution: Training CaliforniaTexasColorado 11 Solution: Boundaries Setting a standard level of expectation and enforcing that standard 12 Solution: Progress Think about what motivates you as an employee 13 Solution: Documentation Make the change of any personnel whether it be on the facility side or third party LDAR contractor side seamless Document, Document, Document!!! 14 Summary The Problem: How do we train and keep great technicians while maintaining the integrity of an LDAR Program The Solution: Developing the Technician Training Program Boundaries Progress Documentation 15