Softdrinks Quality Analysis

8/9/2019 Softdrinks Quality Analysis

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Data evaluation for soft drink quality

control using principal component

analysis and back-propagation neural

networks.

This work describes an alternative for chemical data

research, with the aim of evaluating nished product

quality. Analytical data for additives in soft drinks are

interpreted by the use of multivariate data analysis

principal component analysis !"#A$, factor analysis,

cluster analysis, and articial neural networks. Taking into

account various chemical components like sorbic, ben%oic,and ascorbic acids& saccharose& ca'eine& (a, ), #a, *g,

+e, n, #u, ", and , soft drinks were characteri%ed and

classied. The ratios of (a, ), #a *g, ", and )/(a have

been studied. The application of "#A, cluster analysis, and

articial neural networks showed that combination of

these chemometric tools o'ers e'ective means for

modeling and classifying soft drinks in accordance with

their contents in additives and heavy metals.

everage Analysis#omplete solutions based on decades of

e0perience

The world1s best beverage analysis systems fromAnton "aar stand out for their modularity and 2e0ibility.3uality parameters are measured directly out of the bottleor can, without time-consuming sample preparation. Thebeverage analysis systems are more reliable and quickerthan previous analysis systems on the market. everageanalysis 4 easy, quick, modular.

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Top beverage analysis systems from Anton "aarDetermination of quality parameters such as originale0tract, alcohol, e0tract, #56, 56, 7ri0, degree ofinversion and p8 value, etc are important for quality

control in breweries and soft drink bottling plants.everage analysis is not always straightforward butalways essential 9f the dissolved o0ygen content inbeverages is too high this results in o0idation productswhich have a negative impact on the taste and shelf life of the beverage. :ugar inversion makes the measurement ofbeverage samples made with sugar from sugar beet orsugar cane more di;cult, to mention


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of the beverage. The p8 value controls en%yme activity

during alcoholic fermentation, which is why it must be

checked regularly. The requirements of the p8 electrode

used to perform measurements are as diverse as the

range of beverages to be analy%ed. The selection of adiaphragm suitable for the beverage sample is particularly

important, since otherwise the sample can quickly block

the electrolyte bridge, leading to inaccurate results. The

following table lists e0amples of the *etrohm electrodes

suitable for p8 determination in various beverages.

#arbonated :oft Drinks ?hat @ou :hould )now

#arbonated :oft Drinks

The Food and Drug Administration (FDA) ensures thatcarbonated soft drinks are safe, sanitary, and honestlylabeled. In fact, FDA has established Current Goodanufacturing !ractices (CG!s) for carbonated softdrinks, "hich describe the basic ste#s manufacturers anddistributors must follo" to make sure carbonated softdrinks are safe.

Additives and #ontact :ubstances5nly food and color additives that are determined to

be safe, based on scientic information available to +DA,may be used in carbonated soft drinks. +or e0ample, thismight include additives such as citric acid as a 2avoring ora preservative, or caramel coloring. +ood contact

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substances the materials the carbonated soft drinkBcomes in contact with,C such as the bottles and cans inwhich it is sold& also are strictly regulated for safety.

(utrition abelingThe (utrition +acts "anel on carbonated soft drinks

typically includes the serving si%e and the nutrientsprovided in a serving calories, total fat, sodium, totalcarbohydrate, sugars !if present$, and protein. 9f anutrient content claim, such as BEery ow :odium,Cappears on the label, the manufacturer must also add thestatement B(ot a signicant source of FFFFFFFF,C with theblank lled in by the names of nutrients that are present

only at insignicant levels.

According to the American everage Association Americanconsumers on average drank


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Additional information on carbonated soft drinkscontainers includes

(ame and address of the manufacturer, packer ordistributor.

The Bnet quantity,C or the amount of carbonated softdrink in the container.

All the ingredients, listed in order of predominance byweight. 9n other words, the ingredient that weighs themost is listed rst, and the ingredient that weighs theleast is last. +or carbonated soft drinks, the rstingredient usually will be carbonated water.

#hemical preservatives with an e0planation of their

function, such as Bpreservative,C Bto retard spoilage,CBa mold inhibitor,C Bto help protect 2avor,C Bto preservefreshness,C or Bto promote color retention.C

Diet carbonated soft drinks containing phenylalanine mustalso include the statement, B"8=(@)=T5(JK9#:#5(TA9(: "8=(@AA(9(=,C for individuals who su'erfrom phenylketonuria, a genetic disorder in which thebody can1t process that amino acid. 9f the phenylalaninelevel gets too high in these individuals, it can damage the

brain.A (ote About en%ene

en%ene, a carcinogen, may form at very small levels insome carbonated soft drinks that contain bothben%oatesalts !added to inhibit growth of bacteria, yeasts, andmolds$ and ascorbic acid !vitamin #$. +DA has no standardfor ben%ene in beverages other than bottled water. +orbottled water, +DA has adopted the J: =nvironmental"rotection Agency ma0imum contaminant level of G parts

per billion !ppb$ for drinking water, as a quality standard.

etween (ovember 6IIG and *ay 6IIL, +DA analy%edalmost 6II soft drink and other beverage samples andfound that MI samples contained ben%ene levels over Gppb. All MI products have either been reformulated ordiscontinued by their manufacturers. en%ene levels in

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the reformulated products, if detected at all, were lessthan M.G ppb.

+DA has determined that that the levels of ben%ene foundin beverages to date do not pose a safety concern for

consumers. +DA continues to test beverage samples forthe presence of ben%ene.

#ommercial soft drinks p8 and in vitrodissolution of enamel.

*ost soft drinks are acidic in nature and e0posure tothese drinks may result in enamel erosion. This studysought to measure the p8 of 6I commercial brands of softdrinks, the dissolution of enamel resulting from immersionin these drinks, and the in2uence of p8 on enamel loss.#omparison of the erosive potential of cola versus non-cola drinks as well as regular sugared and diet versions ofthe same brands was undertaken. The p8 was measuredimmediately after opening the soft drink can. =namelslices obtained from freshly e0tracted teeth were

immersed in the soft drinks and weighed at baseline andafter N, 6H, and HO hours of immersion. (on-cola drinkshad signicantly higher p8 values than cola drinks butshowed higher mean percent weight loss. y contrast,sugared versions of the cola and non-cola drinks showedsignicantly lower p8 values and higher mean percentweight loss than their diet counterparts. The p8 value ofthe soft drink did not have a signicant in2uence on themean percent weight loss !r P -I.6O$. "rolonged e0posure

to soft drinks can lead to signicant enamel loss. (on-coladrinks are more erosive than cola drinks. :ugared versionsof cola and non-cola drinks proved to be more erosivethan their diet counterparts. The erosive potential of thesoft drinks was not related to their p8 value.

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Testing the p8 of :oft Drinks

9n physical science, students are often asked toidentify a substance as an acid or a base through a litmus

test. A litmus strip turns faded violet when dipped in aneutral liquid, pink when dipped in an acidic liquid, andblue when dipped in a basic liquid. Although a litmus testis useful to identify acids and bases, it does not give ane0act measurement of the p8 of a substance. To obtain anumerical value for p8, students can use a probeconnected to a graphing calculator or computer as part ofa hands-on investigation of something all students canidentify withsoft drinks.

?hat is p8Qp8 is a unit of measure that is used to e0pressthe degree of acidity of a substance. The p8notation is an inde0 of hydrogen1s chemicalactivity or its potential in a solution. The p8scale goes from I to MH, with a p8 of Lconsidered neutral. A substance with a p8 belowL is considered acid, and one with a p8 above Lis considered basic !alkaline$.

The p8 of a solution can be measured with a p8meter with an electrode system whose voltageoutput is proportional to the active acid !8R5$concentration in solution. Distilled water has ap8of about L. Tap water varies between a p8 of N.Oand L.6 and is generally slightly alkaline in hardwater areas !Soyce 6IIR$.

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9n this article, 9 describe how to use a T9-LR/OR/OHgraphing calculator and Eernier1s ab"ro/#6 probesystem to take p8 readings. This is not an endorsement of these products, but simply my attempt to give you an idea

of what is involved in using this technology in theclassroom. This activity can be accomplished using avariety of probe ware connected to a laptop, desktop, or"DA. The activity can easily be adapted to whateverhardware you have on hand.

Testing the p8 level of soft drinks.

9n this activity, you will predict the p8 of severalsoft drinks. @ou will then use a probe and

graphing calculator to determine the actual p8 of each soft drink and compare the results to yourpredictions. @ou will then come up with your ownquestion to investigate about the p8 of softdrinks.

*aterials MII-m samples of various carbonated drinks,such as #oke, "epsi, and *ountain Dew

safety glasses tissues or paper towels 6GI-m beakers GII m distilled water bu'er solutions of p8 L and p8 MI !availablefrom science suppliers$ #!tm$/# 6!tm$ T9 OR plus silver edition calculator Data*ate program for T9 OH T9 connectivity cable

T9-graph link cable unit-to-unit link cables Eernier ab"ro p8 sensorTesting procedureM. "lug the p8 :ensor into #hannel M of theab"ro or # 6 interface. Jse the link cable to

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connect the T9 graphing calculator to theinterface. +irmly press in the cable ends.

6. Turn on the calculator and start the Data*ateprogram. "ress #=AK to reset the program.

R. :et up the calculator and interface for the p8:ensor.a. :elect :=TJ" from the main screen.b. 9f the calculator displays p8 in #8 M, proceeddirectly to :tep H. 9f it does not, continue withthis step to set up your sensor manually.c. "ress =(T=K to select #8 M.d. :elect p8 from the :==#T :=(:5K menu.

H. :et up the calibration for the p8 :ensor. 9f your instructor directs you to use the storedcalibration, proceed directly to step G. 9f your instructor directs you to manually enterthe calibration values, select #A9KAT=, then*A(JA =(TK@. =nter the slope and the interceptvalues for the p8 calibration, select 5), thenproceed to :tep G. 9f your instructor directs you to perform a new

calibration for the p8 :ensor, follow thisprocedure.

+irst calibration pointa. :elect #A9KAT=, then #A9KAT= (5?.b. Kemove the sensor from the bottle byloosening the lid, then rinse the sensor withdistilled water.

c. "lace the sensor tip into p8-L bu'er. ?ait forvoltage to stabili%e, then press =(T=K.d. =nter BLC !the p8 value of the bu'er$ on thecalculator.e. Kinse the p8 :ensor with distilled water andplace it in the p8-MI bu'er solution.

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f. ?ait for the voltage to stabili%e, then press=(T=Kg. =nter BMIC !the p8 value of the bu'er$ on thecalculator.

h. :elect 5) to return to the setup screen.G. :et up the data-collection mode.a. To select *5D=, press U once and press =(T=Kb. :elect :9(V= "59(T from the :==#T *5D=menu.c. :elect 5) to return to the main screen.

N. #ollect p8 data.a. Kemove the p8 :ensor from the storage

bottle. Kinse the tip of the sensor thoroughlywith the distilled water.b. :ubmerge the sensor tip to a depth of R4H cminto the beaker containing your rst carbonatedbeverage sample.c. ?hen the readings stabili%e, select :TAKT tobegin sampling. 9mportant eave the probe tipsubmerged while data is being collected for MIseconds.d. After MI seconds, the p8 value will appear onthe calculator screen. Kecord this value.e. "ress =(T=K to return to the main screen.f. :elect :TAKT to repeat the measurement!round to the nearest I.IM-p8 units$.g. "ress =(T=K to return to the main screen.h. Kinse the sensor with distilled water andreturn it to the storage bottle when you havenished collecting your data.

L. Kecord p8 reading.

"redicted p8 Actual p8:ample M:ample 6:ample R:ample H

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=0ploring p8Design an investigation to e0plore a questionabout p8. +or e0ample, you could investigate Does the p8 of soda change when it goes 2atQ

Does temperature a'ect p8Q 9s the color of a beverage an indicator of itsp8Q 8ow does the p8 of diet sodas compare withregular sodasQ 8ow does the p8 of sodas compare to


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• 2andson e0perience !ith statistical data collection and quality administration.

• &trong analytical s$ills' combined !ith effective communication' organizationals$ills and planning ability.

• 3anagerial qualities 4 Time management' project leadership and team !or$.

• 5ndependent and selfdirected 4 #an !or$ !ith minimum supervision.

"b#ecti$e 4 5mprove company performance through enhanced quality standards6deploying strong' longterm QA integration strategies.

- +rofessional ,0perience

Quality Analyst #AT Technologies 7allas' T8 9::; 4 +resent

Quality Analysis and Integration:

• Assessed QA performance 4 etrieved and analyzed QA information to identifyroot causes of performance gaps and other QA problems.

• 7esigned quality regulations and evaluations based on monitoring of data flo!.

• &et and verified standards of quality and testing procedures 4 evie!ed andmodified quality assurance programs and tested performance according to user/sspecific requests and data inputs.

• Administered the company privacy policy regarding data.

Developing Quality Awareness:

• +rovided employees !ith relevant Quality #ontrol training 4 +rovided QA trainingand prepared presentations for others in the department"company regarding issues ofquality performance and testing.

• #ollaborated closely !ith internal business units and clients.

- ,ducation

• Bachelor/s degree in Quality Assurance " Quality 3anagement " Quality #ontrol "#omputer &cience

QA Analyst Resume Sample One

Any To!n'


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#ell1 === =======

email>gmail.com

Linda Wilson

QA Analyst !ith s$ills in all phases of testing on mainframe' client' server and !eb applications.

Highlights of Qualifications:

,0perience in all phases of the &oft!are 7evelopment ?ife cycle @&7?#' including requirements gathering'

project planning' scheduling' testing' defect trac$ing' management' and reporting

&$illed at using both manual and automated testing tools to troubleshoot systems' integration'

ser acceptance' positive and negative' functionality' stress' and regression testing

&trong analytical' time management and problemsolving s$ills

Technical Skills:

Testing Tools1 2+ Quality #enter' Test 7irector' Test +artner' Cin unner' ?oad unner' Bug Trac$er

?anguages1 Disual Basic' &Q?' 83?' 2T3?' Eava

7atabases1 Fracle' 3& Access

&oft!are Application1 3icrosoft Fffice &uite' Cord' ,0cel' +o!er+oint' Disio' 3& +roject' Access' ?otus


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+rogramming.

Senior QA Analyst

"/$"0 1 "2$"3 4.5 (orp* Any To+n, -.

#onducted !hitebo0 testing for Business 5ntelligence solutions resulting in the detection and resolution of

all open defects prior to project Go?ive.

&crutinized developers test scripts for completeness and advised of potential adverse effects to do!n

stream systems and processes.

Guided the migration of code changes from development through production systems and verified client

e0pectations !ere consistently e0ceeded.

3onitored testing resources to ensure project tas$s are completed successfully and according to

development specifications and deadlines.

5ncreased QA team productivity through creation of robust and reusable test scripts utilizing 2+ Quality

#enter.

3entored team members in quality assurance procedures and processes and facilitated discussions on

areas of improvement.

?ogged defects and follo!ed up on issue resolution ensuring timely customer reporting needs !ere being

met.

QA Specialist

66$"#&"/$"0 '(7 )nc* Any To+n, -.

esponsible for developing and implementing quality management procedures and systems.

,nsure that all products manufactured or mar$eted by client are free from any fla!s or errors and are of the

highest quality.

#reate soft!are maintenance and test environments.

7evelop test procedures. Cor$ !ith internal team in resolution of defects.

Analyze system errors and suggests corrective measures.

Education

+rinceton niversity

Bachelor of &cience in #omputer 5nformation &ystems

Affiliate

Quality Assurance Association

Coca-Cola Refreshments Quality Assurance o!s in Anaheim

"nfortunately# there are currently no Coca-Cola Refreshments Quality Assurance $o!s

a%aila!le in Anaheim&

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• '()lore near!y locations on the Quality Assurance $o!s in California )a*e+

• "se the $o! search form a!o%e+

• ")loa, your resume

• u!scri!e to email alerts for Coca-Cola Refreshments Quality Assurance $o!s in

Anaheim+

.ere are some relate, $o!s&

Quality Assurance /ana*er from nutraceutical or foo,

/Retor

Anaheim# CA

o! escri)tion Quality Assurance /ana*er - from the foo, or nutraceutical in,ustry

his is an o))ortunity to !e an im)act )layer in a small )lant that is )art a lar*e

international com)any that is tra,e, on the :'+ ;ey sills& Quality Assurance# /# ?-R# s)ectrosco)y# certifyin*# testin*# in*re,ients# re*ulatory# foo,#

nutraceutical# ra materials# micro!ial# sanitatio+++

Quality Assurance 3anager

About t%e Job

f intereste,# )lease a))ly at htt)&@@+nc!e%+com@careers@$o!-o))ortunities@

:ummary& he Quality Assurance /ana*er ill !e res)onsi!le for ensurin* the)rocess an, the en, )ro,ucts meet the esta!lishe, reuirements of theor*aniBation an, customers# as ell as *uaranteein* the )rocesses com)ly ithlocal# state an, fe,eral re*ulatory a*encies+ he Quality Assurance /ana*er illcham)ion continuous im)ro%ement eortsD initiate an, im)lement ualityassuranceacti%ities as a))ro)riate to raise the )erformance of the com)anyEs )ro,ucts+

he Quality Assurance /ana*er )ro%i,es ,irection to the ,e)artment in su))ort ofcom)any-i,e strate*ic !usiness o!$ecti%es+ irects# a,ministers# mana*es an,ensures uality com)liance to contracts# inclu,in* )olicies an, )roce,ures

throu*hout the com)any+ =ssential Duties and Kesponsibilities *ust have beverage and or foodindustry e0perience

• F%ersees com)any i,e a,herence to our )roce,ural ,ocumentation ualitymana*ement system an, its com)liance ith F 22000+

15

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• ,entify an, im)lement Quality e)artment *oals an, o!$ecti%es in su))ort of com)any-i,e strate*ic !usiness )lans+

• er%es as the )rimary interface ith Quality Assurance Re)resentati%e toencoura*e eecti%e communication an, *oo, customer relations+

• =romotes an, maintains *oo, relations an, a,,resses issues an, concernsthrou*h teamor+

• u))orts the mana*ement of !u,*ets an, staGn* forecasts to facilitatesuccessful e(ecution of the ,e)artment *oals an, su))ort of all )ro$ects+

• er%es as )rimary Quality interface an, coor,inator for en*ineerin* an,)ro*ram mana*ement issues an, manufacturin* acti%ities# inclu,in*)ro,uction control# )rocurement# )lannin*# assem!ly# test an, shi)+

• /ana*es the reuire, trainin*# )rocess im)ro%ement acti%ities# an, the

,e%elo)ment an, im)lementation of ne systems aectin* the Qualitye)artment+

• ?acilitates the eorts to im)lement in,ustry-i,e@!est )ractice stan,ar,s+

• m)lements a ri*orous continuous )rocess im)ro%ement )ro*ram ithem)hasis on >ean# cycle time re,uction# elimination of reor@,efects# an,root cause analysis+

• /aintains Quality metrics# an, a mana*ement ,ash!oar, of those metrics#an, assesses )erformance a*ainst )ro$ect an, enter)rise *oals+

• m)lements an, o)timiBes the use of tools in su))ort of the uality )rocessesan, )roce,ures+

• /ana*es the ,ay-to-,ay o)eration of all uality functions& ins)ection# su))liermana*ement# Quality 'n*ineerin*# correcti%e@)re%enti%e actions# etc+

• Carries out su)er%isory res)onsi!ilities in accor,ance ith the or*aniBationHs)olicies an, a))lica!le las+

• Res)onsi!ilities inclu,e inter%iein*# hirin* an, trainin* em)loyeesD )lannin*#assi*nin* an, ,irectin* orD a))raisin* )erformanceD moti%atin*# rear,in*an, ,isci)linin* em)loyeesD a,,ressin* com)laintsD an, resol%in* )ro!lems+

• Res)onsi!ility to act as the )rimary liaison ith the ?A an, other re*ulatorya*encies

• Res)onsi!le for mana*in* the )rocess of fulIllin* re*ulatory ualityassurance an, for )ro%i,in* *ui,ance to the com)any ith re*ar, to ualityassurance reuirements

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• 'nsures all ,ocumentation meet reuire, re*ulatory stan,ar,s

• e%elo)s# im)lements# an, maintains the uality assurance )lan for internalacti%ities

• =ro%i,es uality in)ut an, a,%ice on the creation# im)lementation# an,re%ision of F=s

• er%e as the )rimary uality control resource for )ro!lem i,entiIcation#resolution# loss re)ortin* an, continuous im)ro%ement+

• u))ort concurrent en*ineerin* eorts !y )artici)atin* in ,esi*n,e%elo)ment )ro$ects re)resentin* uality assurance an, the customer+

• esi*n# im)lement an, ,ocument )roce,ures for )rocess control# )rocessim)ro%ement# testin* an, ins)ection+

•

'sta!lish an, im)lement metrics )rocess ca)a!ility# control charts#measurement uality for monitorin* system eecti%eness an, to ena!lemana*ers to mae soun, )ro,uct uality ,ecisions+

• 'sta!lish collection an, analysis systems of statistical ,ata to )re,ict tren,sthat ill aect im)ro%ement of )ro,uct uality+

• AnalyBe customersE )ro,uct s)eciIcations to esta!lish eGcient# cost-eecti%ereuirements for ease of manufacture an, re)ro,uci!ility+

• e%elo) uality )lannin* metho,s for all )ro,uct lines+

• e%elo) )rocess certiIcation stan,ar,s an, assist in )rocess certiIcation+

• /onitor %en,or )erformance an, esta!lish criteria an, ratin* system forcritical %en,ors+

• Re%ie customer )urchase or,ers# contracts an, chan*e reuests an, ensurethat the necessary criteria an, )ro%isions are inclu,e, in uality an, )rocess)lans+

• nteract ith customers to i,entify o))ortunities to im)ro%e uality an,esta!lish fee,!ac ith manufacturin* an, ,e%elo)ment )ersonnel+

• F%ersee cali!ration an, testin* )ro*rams+

• Re)ort to mana*ement on uality issues# tren,s an, losses+

• =artici)ate in internal an, e(ternal uality au,its

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• nterface ith su))lier an, customer uality re)resentati%es concernin*)ro!lems ith uality control an, assure that eecti%e correcti%e action isim)lemente,+

• Fther ,uties as assi*ne,

#ompetencies

• A trac recor, of successful interaction amon* re*ulatory a*encies+

• he a!ility to !uil, an, lea, the re*ulatory an, uality functions in a fast )ace,#hi*h *roth# entre)reneurial en%ironment+

• '()erience in ,esi*nin* an, im)lementin* uality systems+

• i%erse nole,*e of ins)ection an, control metho,s# techniues an,,ocumentation+

• '(cellent communication sills ritten an, %er!al+

• horou*h un,erstan,in* of *eneral safety reuirements+

• A!le to or ell ith all le%els of em)loyees an, mana*ers+

• Com)etent in use of '(cel# Jor, an, Futloo+

=ducation and/or =0perience

• KachelorEs ,e*ree in foo, sciences or relate, Iel,

• /inimum 8 yearsE e()erience in Quality Assurance systems im)lementationan, mana*ement ith# )refera!ly in the !e%era*e or foo, in,ustries# or acom!ination of e,ucation an, e()erience

• '()erience in a re*ulate, manufacturin* en%ironment ?A# F# )referre,

• '()erience ith )ro,uction eui)ment reuire,

anguage :kills& 'n*lish# )anish a )lus+ "hysical Demands=hysical ,eman,s ,escri!e, here are re)resentati%e of those that must !e met !yan em)loyee to successfully )erform the essential functions of this $o!+ Reasona!leaccommo,ations may !e ma,e to ena!le in,i%i,uals ith ,isa!ilities to )erform theessential functions+ Jhile )erformin* the ,uties of this $o!# the em)loyee isre*ularly reuire, to tal or hear+ 'm)loyee freuently is reuire, to sit# stan,# al#

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use han,s an, In*ers to han,le or feel o!$ects# tools# or controlsD reach ith han,san, armsD clim! or !alanceD stoo)# neel# or crouch+ 'm)loyee must occasionallylift an,@or mo%e u) to 50 )oun,s+ )eciIc %ision a!ilities reuire, !y this $o! inclu,eclose %ision# ,istance %ision# )eri)heral %ision# an, ,e)th )erce)tion# the a!ility toa,$ust focus+

?ork =nvironmentJor en%ironment characteristics ,escri!e, here are re)resentati%e of those anem)loyee encounters hile )erformin* the essential functions of this $o!+ Jhile )erformin* the ,uties of this $o!# the em)loyee is freuently e()ose, tomo%in* mechanical )arts+ he em)loyee is occasionally e()ose, to fumes orair!orne )articlesD to(ic or caustic chemicalsD e(treme col, an, e(treme heat+ oisele%el in the or en%ironment is usually mo,erate !ut the em)loyee mayoccasionally !e e()ose, to hi*h le%el noises inclu,in* !ut not limite, tomanufacturin* eui)ment+

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Quality Analyst Inter$ie&: Questions an' Ans&ers

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The follo!ing sample intervie! for a quality analyst !ill give you a quic$ start !ith your job intervie! preparation.

Job Inter$ie& Questions an' Ans&ers(or Quality Analysts )QA*

Question: +%at exactly 'oes a ,uality analyst analy-e in t%e capacity o( %is #ob ina company.Ans&er: To maintain product quality' analysts loo$ at the current finished product and atthe production process' from development to mar$eting. They put that in the conte0t ofthe mar$et and company goals and possibilities. They analyze this information for anyproblems and opportunities at improvement.

Question: /o& 'o ,uality analysts use testin0 met%o's &it%in t%e scope o( t%eir #ob.Ans&er: Quality analysts develop !ays to test a specific company/s productionprocess. They can also train other company personnel and any other quality inspectorsto use this testing method.

Question: +%at are t%e important c%aracteristics o( a success(ul ,uality analyst.Ans&er: Quality analysts are highly trained' highly educated professionals. They haveoutstanding analytical ability and e0tensive $no!ledge. They learn quic$ly and are ableto e0pertly analyze current mar$et demands and companyspecific conditions. They arealso very creative' because they solve problems by developing companyspecific testingand improvement methods.

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Question: Do you %a$e experience &or1in0 &it% people as a ,uality analyst.Ans&er: All quality analysts !or$ !ith people. Analyzing the production process meansanalyzing the people !or$ing on production' as !ell as the technology involved. Qualityanalysts are able to interact effectively !ith employees at all levels of the productionprocess. They also report to department and company managers and often personally

meet clients or suppliers.Question: +%at is t%e role o( communication s1ills in t%e career o( a ,ualityanalyst.Ans&er: Quality analysts report to management and are able to ma$e effectivepresentations of the situations or the problems' and the possible !ays to fi0 problems.They also interact !ith all levels of employees' clients' and suppliers and their !rittenand verbal s$ills must be first rate to be effective.

Interview Questions for QA AnalystsBY ?,&?5, &T,D,


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• +%at ou !%oul' !ay: 75 !rote 9:: to M:: test scripts last month using ?oadunner and

Cinunner. 5/ve also !ritten customized tests by creating some &Q? code !ithin the testing module.

2ere/s an e0ample.N

• +%y ou !%oul' !ay It: OBeing able to !rite code from scratch sho!s e0perience !ith

customization and a basic understanding of full lifecycle development'N Bermel says. O+lus' it sho!s

progression and a desire to move beyond testing' perhaps into soft!are engineering' business

analysis or a lead position in our testing department.N/a$e you $ali'ate' 'ata sets (or ,uality. I( so4 &%at is t%e typical si-e o( t%ose sets. Also4 %a$eyou 'e(ine' an' mana0e' parameters (or test cases.

• +%at 3ost 6eople !ay: 7&ure' 5/ve !ritten test scripts to chec$ data for quality.N

• +%at ou !%oul' !ay: O5/ve !or$ed !ith large data sets that had millions of ro!s of data.And

5/ve chec$ed datasets for quality by adding test cases and parameterizing script inputs to perform

datadriven testing. 5n fact' 5/ve had to cleanse and transform data sourced from multiple systems. 5/ll!al$ you through the steps.N

• +%y ou !%oul' !ay It: Futlining the steps in the testing process demonstrates your

understanding of endtoend testing and handson e0perience. O3any candidates have observed

endtoend testing but they/ve only carried out a portion of the process'N Bermel notes. OAnd 5/m

loo$ing for someone !ho/s comfortable testing large data sets because !e transact about P million

in sales per day.N/o& many perip%eral entities 'o you 'eal &it% in your current position. /a$e you &or1e'&it% "racle or ot%er $en'ors to ele$ate testin0 proce'ures or resol$e problems.

• +%at 3ost 6eople !ay: 7Chat/s a peripheral entityRN

• +%at ou !%oul' !ay: 7


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he folloin* uestions hel) you )re)are for all ty)es of )rofessional inter%ie for

QA analyst+ ote that you nee, to refer to the metho, of inter%ie# inter%ie

)rocess for each em)loyer as Keha%ioral inter%ie# )hone inter%ie# situational

inter%ie L

ist of interview questions for 3A analyst

1+ ell me a!out yourselfM2+ Jhy ,i, you lea%e your last $o!M

3+ =lease tell me a!out your lon*-term career *oals for QA analystM

4+ nform you that you oul, !e an resource usin* this or*aniBationM

5+ JhatEs your )hiloso)hy toar,s orM

6+ '()lain hatEs ,issatisfy you nearly all an early on $o!M

7+ =lease tell me to) 3 of your *reatest eanesses that relate, to QA analystM

An, ho ,o you im)ro%e themM

8+ Jhat in, of salary are you looin* for QA analystM

9+ Jhat irritates you a!out co-em)loyeesM

10+ ?urthermore %ital that you you& the money or e%en the tasM

11+ Jhat are ey tass for QA analystM12+ Jhat ha%e you learne, from your )ast $o!s that relate, to QA analystM

13+ o your ca)a!ilities match this or other $o! more carefullyM

14+ .oEs it *oin* aare youEre eecti%e rele%ant ith this $o!M

15+ n your life# hat e()eriences ha%e !een most im)ortant to you that relate,

to QA analystM

16+ Jhat ma,e you choose to a))ly to QA analystM

17+ Jhat are to) 3 sills for QA analystM

18+ .o ,o you a))ly F 9001 for your QA analyst $o!M

19+ Jhat are most common mistaes for QA analyst $o! an, ho to sol%e

themM

20+ o you ha%e any uestionsM

Jseful


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nter%ieers e()ect a can,i,ate for em)loyment to ,iscuss hat they ,o hile they are orin* in

,etail+ Kefore you anser# consi,er the )osition you are a))lyin* for an, ho your current or )ast

)ositions relate to it+ he more you can connect your )ast e()erience ith the $o! o)enin*# the more

successful you ill !e at anserin* the uestions+

t shoul, !e o!%ious that itEs not a *oo, i,ea tal a!out non-or relate, acti%ities that you ,o on

com)any time# !ut# E%e ha, a))licants tell me ho they are often late !ecause they ha%e to ,ri%e a

chil, to school or lie to tae a lon* lunch !rea to or at the *ym+

;ee) your ansers focuse, on or an, sho the inter%ieer that youEre or*aniBe, Ohe Irst thin*

,o on /on,ay mornin* is chec my %oicemail an, email# then )rioritiBe my acti%ities for the ee+P

an, eGcient+

H. ?hat kind of salary do you needQ

A loa,e, uestion+ A nasty little *ame that you ill )ro!a!ly lose if you anser Irst+ o# ,o not anser

it+ nstea,# say somethin* lie# hatEs a tou*h uestion+ Can you tell me the ran*e for this )ositionM n

most cases# the inter%ieer# taen o *uar,# ill tell you+ f not# say that it can ,e)en, on the ,etails

of the $o!+ hen *i%e a i,e ran*e+

G. =0plain how you would be an asset to this organi%ation

:ou shoul, !e an(ious for this uestion+ t *i%es you a chance to hi*hli*ht your !est )oints as they

relate to the )osition !ein* ,iscusse,+ ine,n )roIles# an, search the com)any on


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Ref ,oc& htt)&@@4career+net@$o!-inter%ie-checlist-40-)oints

6. #ondence

he !est a,%ice e can *i%e is to !e conI,ent an, remem!er that youE%e ma,e it this far for a reason+

.ol, your hea, u) hi*h# ,onEt tri)# an, remem!er# you *ot this+E nter%ies are one of the fe times

in life here narcissism is acce)te, an, may!e e%en em!race,+ Remem!er# thereEs a Ine line !eteen

conI,ence an, arro*ance !ut ,urin* the inter%ie )rocess# you ant a !eautiful !alance of !oth+

i,e note if youEre naturally arro*ant# then ,isre*ar, my )re%ious statement& ?or you say# smile an,

sit ,on you ainEt all thatS

R. =lucidate your core values

Jhat is the *reatest %alue you oerM Jhat maes you uniueM Jhat sets you a)art from othersM

)en, some time thinin* a!out these uestions# then $ot ,on I%e or ten core %alue statementsT

)hrase, in terms of %alue to the com)any+

?or e(am)le& f your *reatest stren*th is lea,ershi)# rather than statin* O ha%e *reat lea,ershi) sills#Pe()an, on that in a meanin*ful ay& O am a!le to ,eli%er e(ce)tional resultsTsuch as ,ou!le-,i*it

)roIt increases an, 10U re%enue *roth in a ,on maretT!y ins)irin* an, lea,in* )eo)le to )ut

forth e(traor,inary eort an, ,o it ith $oy an, )assion+P

f your technical e()ertise is a *reat asset# !ear in min, that nole,*e an, e()ertise in an, of

themsel%es are not %alua!leD itEs hat you ,o ith those assets that counts& OE%e re)eate,ly *aine,

com)etiti%e a,%anta*e for the com)any !y intro,ucin* in,ustry-lea,in* technolo*y that ors ri*ht

the Irst time an, is consistently months or e%en years ahea, of com)etitors+P

n the e!oo& ;iller inter%ie ecrets& htt)&@@4career+net@e!oo@;illernter%ieecrets

Author share he 7 raits 'm)loyers >oo ?or n '%ery A))licant )a*e 7-16

that hel) you i,entify your core %alues+

o mae it easier for you to remem!er# Author )ut these se%en fun,amental characteristics into an

acronym& ++A+=+>+'+& illset# eam )layer# Attitu,e# =rofessionalism# >ea,ershi)# 'thic# ecurity+

am in a*reement ith the author a!out three traits& sill set# team-)layer# an, attitu,e+ thin these

traits are mostly sou*ht after !y most of em)loyers from their can,i,ates+

A sill set is a list of necessary sills for )erformin* oneEs $o!+ :ou can easily In, out a!out sill sets

throu*h $o! s)eciIcations# $o! a,%ertisements# or $o! ,escri)tions# an, so on+

H. +irst impressions

Jhen meetin* someone for the Irst time# e instantaneously mae our min,s a!out %arious as)ects

of their )ersonality+

=re)are an, )lan that Irst im)ression lon* !efore you al in the ,oor+ Continue that e(cellent

im)ression in the ,ays folloin*# an, that $o! coul, !e yours+

herefore&

• e%er arri%e late+

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• "se )ositi%e !o,y lan*ua*e an, turn on your charm ri*ht from the start+

• itch o your mo!ile !efore you ste) into the room+

• >oo fa!ulousD ,ress shar) an, mae sure you loo your !est+

• tart the inter%ie ith a han,shaeD *i%e a nice Irm )ress an, then some u) an, ,on

mo%ement+

• etermine to esta!lish a ra))ort ith the inter%ieer ri*ht from the start+• Alays let the inter%ieer Inish s)eain* !efore *i%in* your res)onse+

• '()ress yourself Vuently ith clarity an, )recision+

Fther useful material& htt)&@@4career+net@to)-10-elements-to-mae-a-*oo,-Irst-im)ression-at-a-$o!-

inter%ie

G. Tell @our :tory

:ou must sell your )ro,uct# hich is yourself# to lan, the $o!+ Ke )re)are, to tell the inter%ieer hy

he shoul, hire you+

ome inter%ieers mi*ht not as you ,irectly to e()lain hy you are the !est can,i,ate for the $o!+

Jhether you are ase,# !e sure to It in a res)onse ,urin* the con%ersation+ Ke conI,ent an, concise

in e()lainin* hy you !elie%e you shoul, !e hire, an, hat you ill ,o the !est $o! )ossi!le+ nclu,e

your ualiIcations in your sales )itch+


Author use story mo,el that hel) you )ass !eha%ioral inter%ie an, hi*hli*ht your com)etencies+ his

can !e consi,ere, as the most interestin* )art of the a!o%e eKoo&

a+ .o ,o you come u) ith a storyM

!+ Jhat Are the 'lements of a toryM

c+ ?ormula for a successful story+

,+ .o to ell a toryM

e+ Jhat in, of stories shoul, you tellM t can !e sai, that this is the !est# most interestin* section of

the eKoo+

t is also the lon*est an, most im)ortant )art in hich# the author )resents some analyses for ty)ical

*rou)s of can,i,ates as follos& he /ost Walua!le =layer# or /W=# he u)erstar# he ")ri*ht CitiBen#

he =rofessor# he eam =layer# he Ki* Koss# he rou!leshooter# he u**ler# he eVectionPL

?rom a!o%e list# am sure that you can ima*ine the main stories here are for ,emonstratin* your most

im)ortant sills for the $o!# such as team-)layer sill+

Jhen you ha%e ,e%elo)e, a sill set# it is im)ortant that you ha%e to consi,er ho to )ro%e your sills

in front of the em)loyers+ n this section# the author states tools an, e(am)les for you to )ractice on

ho to ,emonstrate your sills+

N. 5pportunities Are #reated, (ot Viven

n =art 4# you can see the im)ortance of Otell storyP mo,el + .oe%er# ,o not ait for the em)loyer to

as you# !ecause you may not *et a chance to tell stories to hi*hli*ht your core %alues+


Author hel) you ho to create o))ortunities !y yourself+

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.a%e you e%er on,ere, ho to *et an o))ortunity to )ro%e your sillsM here are not many for you to

tell your stories+ n this section# the author intro,uces the e()erience an, some ti)s for you to create

your on o))ortunities+

L. *ake it about how you can help the company.

he $o! inter%ie isnEt the time to tell your life storyD youEre there to sho that you can contri!ute

%alue to the or*aniBation+

Remem!er that the inter%ie is really not a!out youTit is a!out the or*aniBation an, ho you are

*oin* to sol%e Xa hirin* mana*erEsY )ro!lem of Illin* the )osition ith a ualiIe, )ersonTuiclyTso

!e sure to tal a!out ho you can a))ly hat you no to their or*aniBation#P says ;elley Re(roa,#

foun,er of the Irm re(consultin*+

O. The B8iddenC Sob *arket


Author share a!out he O.i,,enP o! /aret as follos&

/any of us ,onEt reco*niBe that hi,,en $o! maret is a hu*e one an, accounts for 2@3 of total $o!

,eman, from enter)rises+ his means that if you no ho to e()loit a hi,,en $o! maret# you can

increase your chance of *ettin* the $o! u) to 300U+

n this section# the author shares his e()erience an, useful ti)s to e()loit hi,,en $o! maret+

.ere are some sources to *et )enetratin* into a hi,,en $o! maret& ?rien,sD ?amilyD '(-coorersD

ReferralD .R communitiesD ?iel, communitiesD ocial netors such as ?ace!oo# itterLD >ast

recruitment a,s from recruitersD .R emails of )otential recruitersL

W. e willing to learn

As allu,e, to a!o%e# you shoul, alays !e rea,y to learn ,urin* an inter%ie+ eannie ;aha$y# an

e()ert on or*aniBational !eha%ior# )erforme, research that ,emonstrates that can,i,ates ho are

illin* to learn can turn ne*ati%e inter%ies aroun,+ eannie ran e()eriments in%ol%in* moc

inter%ies+

A recruiter as )rime, to ha%e a ne*ati%e !ias toar, a can,i,ate+ Ff the three *rou)s of can,i,ates#

one as instructe, to )ro%e they shoul, *et the $o!D one as tol, to learn from the interactionD an, the

Inal *rou)# the control# as *i%en no s)eciIc instructions+ he foun, that the recruiterEs ne*ati%e !ias

as reinforce, for the control *rou) an, the *rou) that trie, to )ro%e they shoul, *et the $o!+

.oe%er# A>> of the can,i,ates ho set out to learn from the interaction re%erse, the recruiterEs

ne*ati%e !ias an, ere oere, a $o!+

MI. Do-9t-@ourself 9nterviewing "ractice here are a num!er of ays to )re)are for an inter%ie at home ithout the hel) of a )rofessional

career counselor or coach or a fee-!ase, ser%ice+

:ou can )ractice inter%ies all !y yourself or recruit frien,s an, family to assist you+

"seful material& htt)&@@4career+net@free-e!oo-75-inter%ie-uestions-an,-ansers

MM. Ask questions

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+

nter%ie is the o))ortunity oere, to you hich# if

)erforme, ell# ill *et you to your ,estination+ o# mae

sure you *i%e an im)ressi%e )erformance an, stan, outin your inter%ie+ =re)are ell an, )ractice ith ,iGcult

uestions+ /ae your anser interestin* an, the

inter%ieers ill remem!er you !etter+ ;ee) in trac of

the folloin* ti)s an, you ill succee, in your inter%ie&

Kefore ,ay of the nter%ie

1+ ?in, out a!out hich ty)e of inter%ie it is# ho

many inter%ieers an, can,i,ates there are# it is a formal

inter%ie or informal one+

2+ ?in, out hich ualiIcation the inter%ieers

e()ect# trainin* courses# a))lyin* )roce,ures# etc+

3+ Ke careful ith your certiIcates+ he inter%ieers

may as hy you tae a certain trainin* course or hat

you ha%e learn from such course+

4+ As inter%ieers may as you to ela!orate on

certain issues# you may ant to rea, some articles a!out

such issues+

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5+ As a frien, or relati%e of yours to hel) you

)ractice anserin* an inter%ie+

6+ )ea ith those can,i,ates ho ha%e

)artici)ate, in the inter%iesD as for their comments an,

ti)s+

7+ =re)are a list of thin*s you ant to say in the

inter%ie+

8+ here may !e uestions a!out normal life of yours

in the inter%ie for e(am)le# hy ,i, you choose this

uni%ersityM Ke )re)are, for that+

9+ =re)are a list of uestions you may as theinter%ieers for e(am)le# a!out their trainin* )ro*rams

an, ho you a))ly for such )ro*rams+

10+ Arri%e early an, a%oi, rush hours+


30/93

11+ .a%e a slee) ell+ =re)are your stu rea,y an,

,onEt ,rin or stay u) late the ni*ht !efore the inter%ie+

12+ Arri%e 15-10 minutes earlier+ A%oi, *oin* ,urin*

rush hours or on croe, streets+ ae a loo aroun, the

uni%ersity an, tal to other can,i,ates there+

13+ f there is a )ro!lem# contact the uni%ersity to

rearran*e your a))ointment+

14+ ress )ro)erly+

15+ urn o your mo!ile+ istraction or interru)tion is

unfor*i%a!le mistaes ,urin* an inter%ie+

urin* the nter%ie

16+ =ay attention to your !o,y lan*ua*e& loo

strai*ht# ee) eye contacts# an, smile+

17+ emonstrate your enthusiasm an, )assion for

the course+ /ae the inter%ieers im)resse, !y that+

30


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18+ hin carefully !efore anserin* any uestion+

onEt rush+ elect an, ,etermine hich the most suita!le

anser to *i%e is+

19+ onEt hesitate to as the inter%ieers to re)eat

the uestions a*ain or *i%e more ,etails a!out the

uestions+

20+ ry to anser the uestions com)letely+ onEt

aste time $ust main* your anser lon* ithout useful

information+

21+ onEt lie+ t is an unfor*i%a!le act to lie in

a))lyin* into a uni%ersity+ he inter%ieers ha%e many

ays to In, out if you are lyin* or not+ o# if you ,onEt

no the anser# $ust !e fran an, tell them that+

22+ >isten attenti%ely an, ,onEt interru)t others hile

they are s)eain*+ ot only it is a !a, manner to ,o# it is

unfor*i%a!le if you ,o so in an inter%ie+ ust ait for

them en,in* their uestions then anser+

23+ As uestions& you shall !e reuire, to mae

some uestions+ his is the time you mae a,%anta*e of

the list of uestions you ha%e )re)are, earlier+ ho the

31


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inter%ieers that you ha%e researche, a lot a!out their

uni%ersity an, that you are a %ery enthusiastic )erson+

24+ Ke rela(e,+ onEt o%erstress yourself+ A

comforta!le min, shall *enerate a *oo, outcome+

25+ Ke yourself+ onEt )reten, to !e some!o,y else+

he inter%ieers ant to no the real you# the )otential

can,i,ate they may acce)t in+

After the nter%ie

26+ A*ain# !e rela(e,+ onEt feel too much )ressure

as you ha%e !een ase, many strict uestions that you

are una!le to anser ell+ hatEs one the *oals of thenter%ieers to see if you can han,le ell un,er

)ressure+

27+ ae a,%anta*e of !ein* at the uni%ersity+ )en,

time talin* to other stu,ents or lecturers if )ossi!le+

Jan,er aroun, an, tae a *oo, loo at the uni%ersity+

32


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28+ hin )ositi%ely+ hin of hat you ha%e learn

from this e()erience+ onEt stress yourself ith the i,ea

of innin* or losin*+

29+ ote ,on your ansers+ hese may !e useful

later if the inter%ieers ish to conIrm any anser ith

you as they for*et or ish to ,iscuss more+

30+ iscuss your inter%ie ith others+ :ou may

recei%e %ery hel)ful a,%ice from an outsi,er ho# lie the

inter%ieers# may tell if you anser )ro)erly or not+

31+ onEt orry too much if you ,i,nEt )erform ell in

the inter%ie+ here are alays a hole lot of thin*s to

,o+ 'n$oy yourself+

CV / Resume Outline

Position wanted: Food Technologist; Quality Analyst;Food & Beverage ManagTrainee

Job Categories

selected: • Training

• Food Processing

• Industrial

• Agriculture

• Administrative

33


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• Restaurant/Food Service

• Oil Industry

• uality Control

• !anu"acturing

• #aboratory/#ab Tec$

%m&loyment wanted:

• Full Time

• Part Time

• Tem&orary

• Contract

!inimum 'early

Salary e(&ected:

)*++ ,S-

Pre"erred Job#ocation:

,SA

Currently #iving in: .rail

Country o"

Citiens$i&:

.rail

Available "rom: 0 mont$s

Able to Relocate: 'es

Eobs by #ategory Architecture

#ustomer &ervice

7esign"3ultimedia

7octor"+hysician

,ducation

,ngineering

2ealthcare

5nformation Technology

?anguage"3ultilingual

3anagement

34

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3ar$eting"+


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to "actories7

= #abour wit$ e(ternal bodies "or t$e microbiological analysis1 managing sending

sam&les and t$eir results7= A&&lying and as3ing "or corrective or &reventive actions by GCRs 4in su&&liers57

= -escri&tion o" Internals Instructions > Procedures<

= Practices in #aboratory &$ysicoc$emical and &ac3aging materials tests7= !anagement o" R! Inventories7

= Partici&ation in sensory analysis "or determination o" s$el"=li"e

EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

uality Assistant

9im &@es 4S@o Paulo Area1 .rail5

!ay B++ February B+)+ 4)+ mont$s5

!ain activities:

= Im&lementation o" c$ec3list and &ersonal $ygiene re&orts7= O""er training o" best &ractices4!P5 to new em&loyees to maintaining "ood sa"ety7

= !anagement in=$ouses audits= !onitoring and $iring services to calibrations1 waste management and &est control7

= Troubles$ooting "or customers com&laints

= Partici&ation on develo&ment o" nutrition in"ormation to &ac3agings7

EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

uality Assurance Assistant

.ig Foods 4Tatui1 S@o Paulo1 .rail5

June B++* January B++0 4H mont$s5

!ain activities:

= !onitoring o" t$e &ractices o" "ood $andlers<

= Cold C$ain !anagement<

= %valuating t$e e""iciency o" was$ing t$e manu"acturing area and "ood &rocessingmac$ines<

= Sam&ling and analysis o" &roducts7

28 +"R9 E6ERIEN2E

Company company name Job Title Quality Analyst

Department department, section or division References list your references information

From From Date To To Date or Present

Work Experience: I worked as qality analyst For !!!! "ears# my core dties were to: [a short

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direct statement to ensure that employer see total years of experience without calculating]

o Test new as well as existing software application functionally by using an automated testing

tool

o Responsible to create execute SQL queries to validate application system functionality

o Report defects using related utilities

o !or" closely wit# development team members to troubles#oot perform root cause analysis

o Responsible to develop$ create$ modify$ and also execute testing cases

o %naly&e business needs as well as use cases in order to create testing plans$ t#en create

testing artifacts leverage testing automation to verify software development against t#e

application requirements

o Responsible to create execute system test plans for application development efforts according

to defined application requirements

o Responsible to find as well as trac" software defects$ coordinate re'testing wit# t#e pro(ect

team plus documents t#e conditions results of testing

o )articipate in analysis as well as design of features improvements

o Responsible for establis#ing estimates for quality assurance tas"s

o %ssist in process definition documentation

Note: federal resume must consider the !A information "nowledge, !#ills And A$ilities% in order to

complete the &o$ application documents' A ()* +P+*-+N.+ may include the !A related

Quality assurance resume

2ome esume Quality assurance resume 7o!nloadU

K. Quality assurance resume +osted by Anupriya


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+FJ,&&5F


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3aintaining and updating the Batch 3anufacturing ecords.

7ocumentation of log boo$s' caliberation records' temperature and humidity records etc.

Assisted in production of various products.

Achievements

Trained 8 ne! employees in 9:88.

+resented at AB# conference.

,mployer

3"s. AB# 7G& ?535T,7'

Cor$ing as an QA ,0ecutive since &eptember' 9:88 till date.

AB# is a professionally managed' !ell established +ublic ?imited #ompany' engaged in the manufacture

of +harmaceutical Jormulations @tablets' capsules and liquid orals. A C2F cG3+ certified #ompany !ith

a full fledged Quality #ontrol ?aboratory and a !ell designed Quality Assurance +rogram.

3"s.8Y( +2A3A#,T5#A?&1 Cor$ed as an QA ,0ecutive from Eune 9:88 to Aug 9:88

Academic Qualifications1

3.+harma@9:889:88 from niversity9' !ith aggregate of IW.

B.+harmacy @9:889:88' from niversityK ' !ith aggregate of H:W.

5ntermediate from #B&, Board @9:889:88 !ith an aggregate of H9W.

&.&.#. @9:88 !ith an aggregate of HW.

,0tra #urricular Activities1

Frganized AB#88' an intercollegiate fest in the month of Jebruary' 9:88 hosted by 8888 #ollege and

has been a!arded as the Best ,vent Frganizer. Frganized G2T88' an annual fest in the month of Eanuary 9:88.

+ersonal 7etails1

7ate of Birth1 9::K=88

?anguage Lno!n1 ,nglish X 2indi

9. Quality assurance resume +osted by ahul Bhard!aj

gmail.com3obile 1 =K=IVVVVVVVVVV'

=KI:VVVVVVVVV

#areer objective

&ee$ing assignments in #ommissioning " +roduction 3anagement "Quality 3anagement !ith an

organization of repute preferably in Automobile 5ndustry

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Academics

B.Tech in #&, from 8888888888 in 9::I.

K9th from 8888888888 &chool in 9::; !ith ;W mar$s.

K:th from 8888888888 in 9::9 !ith HHW mar$s.

,0ecutive &ummary

A competent professional !ith over M.= yrs of e0perience in Quality Assurance department.

+resently designated !ith 88888 &olutions ?td'+une'as a ,ngineer Quality Assurance.

Cell versed !ith the concepts of &+#' T& K=;=' ++A+' J3,A' and I7.

Attended training on Z&' in 88888 Technologies.

An effective communicator X team player !ith strong analytical' logical' problem solving abilities.

Total Frganisational ,0perience@M.= yrs.

&ince J,BZK9 8888888 &olutions ?td. ,ngineer Q.A@?+7#

88888 group is a consortium of companies involved in 7esign' ,ngineering and #asting of Aluminum

#omponents !ith foot prints in 5ndia' ,urope and &A.

5ndia Group &ales &7 K:: million X ,F 9: million installed capacity in ,urope.

3anufacturer of #ylinder 2eads for +assenger cars'four stro$e 9"M !heelers' inta$e manifold etc !ith

major customers Tata 3otors' 3aruti &uzu$i '2onda' Bajaj' 23&5' Toyota etc.

Ley esult Areas1

Quality Assurance

esponsible to first piece and last piece approval in line inspection for +7# components.

#onducting the 5n +rocess inspection for the same.

#onducting 7ie correction for any non conformity found in the casting.To do !hy !hy and root cause analysis for the problem and rejection coming on line.

esponsible for Jinal 5nspection &tage @+75.

#onducting +roduct Audit. +rocess Audit to reduce noncompliances X achieve customer satisfaction.

#onducting inspection X testing.

3aintaining documents as per T&K=;= and ++A+.

#arrying out & '+o$e Yo$e and $aizen activities for continuous improvement

+rojects

,ffective coordination !ith #JT members to &olving Quality related problem.

3onthly +areto analysis X !or$ on projects to reduce ++3.

+revious Frganisation1

&ince Ean Z:= :.::mm68888888 +DT ?tdN'as a ,ngineerQ.A.

5&F"T& K=;=19::= certified manufacturer of Aluminum +ressure X Gravity 7iecasting #omponents for

T!o Cheelers.

+assenger cars !ith major #ustomers li$e G,


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5ndustrial Training

; days training at O88888888888N' Gurgaon. After ;th semester.

; days training at O88888888888N' Gurgaon. After th semester.

&$ills

Lno!ledge of &+#' ++A+' J3,A X H Q# Tools.

Lno!ledge of +rofile +rojector.

Good Lno!ledge of #33.

Jamiliarity of the various processes involved in manufacturing" production.

#ourses attained for Auto#A7 X +ro, from #A77 #enter' Gurgaon.

Lno!ledge of #gmail.com

FBE,#T5D,1

&ee$ing middle level assignments in Quality Assurance @QA !ith a gro!th oriented organization.

+FJ,&&5F


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3#+ @3icrosoft #ertified professional

2ons. 7iploma in &oft!are 3anagement @K Year #ourse


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fit here.

esponsibilities1

7aily Activity eport

?ine 5nspection

Futgoing 5nspection

o! 3aterial/s inspection

#leaning &patter/s

#hec$ing Celding 3issing Fr not

#hec$ing gap bet!een t!o body runner

#hec$ing Celding Thic$ness not less then ;mm

Eob +roperly 7one as per 7ra!ing

o! material inspection

Frganization 188888 #F3+F


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+ersonal +rofile 1

7ate of Birth 1

?anguages Lno!n 1

#ontact Address 1

;. Quality assurance resume +osted by &onali Taste


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esponsible for generating ne! strategies and plans for improving quality of the product.

5mprove Ley +erformance 5ndicator including 5ncoming inspection' 5nprocess inspection and Jinal

product through various improvement initiatives and living Quality 3anagement &ystem.

#onducting periodical Quality Audits at Dendor/s place X implementing &+# techniques.

3inimizing the 5n!ard Quality inspection by implementing the &elf #ertification process for selectedDendors.

,valuation of


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@&unAssemblies.' main assembly' inspection' testing' pac$ing' Jloor+lan ?ayouts.

Train production persons on the manufacturing processes.

Achievements

5mprove +lant by using Quality techniques.

5mprove FQ# #++3 from KM:: to =:: ++3.

5mprove J# from K:W to H. W.

&elf certification of some critical suppliers by regular supplier Q3& audits and follo!ups.

Jormation ; Quality +illars in +lant @7Q' 5Q' &Q' and #Q.

&uccessfully 5ntroduce X +roduce 9 ne! product !ith full proof methods.

Cor$ed as an ,0ecutive Quality Assurance at


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2 @&cience from &


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#ontinually !or$ !ith suppliers to improve performance' implement process control.

esponsible for investigating' analyzing X solving the problems in part quality at .supplierZs !or$s.

Analyze supplier capabilities' develop X maintain supplier quality ++3 !ithin targets.

5dentify potential quality ris$ X ta$e effective actions to eliminate.

3anage ?o! performing suppliers'


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. Quality assurance resume +osted by &onali Taste


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7eveloping' upgrading the Quality 3anagement &ystems at the third party contract manufacturing sites

to meet the current quality"regulatory and corporate requirements.

To develop relationships !ith $ey business partners to ensure $ey business X quality goals are achieved.

7esignated Global process o!ner for A+5 supplier qualification.

#hange control management1 ,valuation' approval and scientific disposition of changes !ith impact

assessment from quality and regulatory perspective.

3anagement of 7eviations" Jailure investigations1 Assessment of impact of deviations and associated

ris$' their approval and closure for quality X regulatory compliance.

3anagement of Good 7istribution +ractices1 Quality management during and post distribution of the

products in the mar$et. ,valuation the cold chain temperature e0cursions X disposition.

Auditing the company !arehouses for quality' regulatory' safety X security requirements.

+articipate in the ,nvironment' 2ealth X &afety audits X ensure compliance to EXE standards.

,scalation of critical product quality and regulatory issues' their investigation" resolution to ensure

compliance X business continuity.

#omplaint Digilance 3anagement1 2andling' investigating' revie!ing' closing and trending of customer

complaints' responding to complainants' designing #A+A in +roduct Quality 3anagement &ystem

@&oft!are application for complaint handling.

5nspections 3anagement1 eporting of regulatory inspections in ,7G, soft!are application @,nterprise

7ata Gathering ,ngine. Acts as lead for internal EXE enterprise inspections.

#onducting training programs on current technical"regulatory updates to internal EXE X third party

supervisory staff to develop people.

esponsible to release the EXE products in 5ndia mar$et imported from internal EXE &ites.

egulatory #ompliance1

esponding to J7A queries' sho! cause notices and other regulatory notifications.

+reparing and applying the test and manufacturing license application !ith 2ealth Authority.

evie!ing the procedures' systems' documents to ensure the local regulatory compliance and to meetthe global EXE regulatory standards.

?iaise !ith government ?abs viz #7?' #7T? and other health authority laboratories to ensure

compliance and business continuity.

To update the EXE product database available !ith the health authorities.

+repared for regulatory audits li$e &J7A' L32A and other regulatory authorities.

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3onitored and e0ecuted test batches for A


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7rafted chapters for F++5 Guide on various quality assurance topics for 5ndustry Guidance.

5nterests1

eading.

+laying chess.

Criting poems.

&trengths1

?eadership qualities.


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,0cellent communication and liaison s$ills and proven capability of effective management including inter and intr

A#25,D,3,


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#onduct foreign body audits of 5&F 99:::1 9::' 2alal' &ede0 and customers.

Training of personnel regarding J&3& 5&F 99:::"2A##+' G3+' G2+' G?+' &' Laizen etc.

Cee$ly full audit of G3+ violations in factory and follo! up on the gaps identified @K!ee$ per plant. & impleme

Generate pathogenmonitoring results daily. #ompile monthly summary for revie! by management. #orrective A

deviations. +est #ontrol 3onitoring eport.

8Y( 3A 88E< 88 Assistant 3anager @Q#"QA

7rive the Q# lab as per G?+.

&ampling' analysis and reporting of microbiological quality of +ac$aging materials' ,nvironment samples @air"han

samples' finished products.

,nsuring adherence to 5& KM;9I19::' 5&F =::K19::: and 2A##+ norms.

#onsistent evaluation of vendor performance to ensure supply of quality material.

+reparing documentation as per 5& =::K19::: and 2A##+.

esponsible for chemical and microbiological testing of natural mineral !ater to ensure that they are ^foolproof^

5nspecting X maintaining quality standards for incoming pac$ing X ra! materials' ensuring stringent adherence to

identifying gaps and ta$ing corrective action.

,nsuring delivery of tested' safe and quality product.

A#A7,35# QA?5J5#AT5F


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Quality assurance resume sample K9999:K9 K9199 A3

Quality Assurance Resume


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7esignation 1 3A


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+,&Fgmail.com

#areer &ummary1

; year/s !or$ e0perience as a quality assurance engineer.

+roven ability in forming and directing effective QA programs.

,ffective in !or$ing in a cross cultural environment.

Areas of ,0pertise1

#ommunication s$ills

+roduct development

+roduct testing

Fperating &ystem

+resentation &$ills

Team ?eader

3otivator

+rofessional ,0perience1

#ompany A 4 from 9:K: to present

#ompany B 4 from 9::I 4 9:K:

esponsibilities1

esponsible to develop and implement quality assurance plans

esponsible for functional test planning and coordination

3onitor testing progress

Cor$ !ith test coordinators to ensure tests are implemented accurately for the improvement of the product

+romote coordination of quality assurance activities

esponsible for strategic planning and program development

Achievements1

Acted as a lead Quality Assurer for one of the departments

&uccessfully trained 9 people for the role of Quality Assurance

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Jla!less Quality Assurance program !as planned and implemented

,ducational Qualification1

3asters in ,ngineering and Technology

Bachelors in ,ngineering and Technology

,0tra #urricular Activities1

eading

&urfing net

Travelling

Badminton

+ersonal 7etails1

7ate of Birth 4 th Eune

?anguages $no!n 4 ,nglish' 2indi' &panish

Address 3umbai


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• Understanding of Agile and/or Scrum and how QA is performed within such a project is a

plus

• Recent grads & soon-to-be grads in Computer Science and Economics are highly

encouraged to apply!

Job Description

Re0uisition Title

Manual QA Tester 1234424567The Quality Assurance Analyst II is responsible for developing' updating' and implementing tassurance standards.

3ain Duties < Responsibilities:

• #reates testing conditions' testing modifications for development of an ap

• 5nterprets user requirements and creates quality test plan.

• +erforms quality assurance testing' automation as needed.

• 7ocuments testing results and coordinates !ith developers on test issues

• #ommunicates !ith multiple levels of personnel.

• 7ocuments and submits status reports.

• 3ay act as a resource on project teams

Quali*ications

:

Re,uire' !1ills:

• Ability to demonstrate e0cellent verbal and !ritten communication s$ills.

• Ability to !or$ independently and !ith a team under supervisor.

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'mail&

ac!ra4\r+)ost$o!free+com

Contact nfo&\+

ho ?ull Resumeen, /essa*e ?ree

/a) ata

erms of "se

;iran,ee) ;aur

A,,ress& -

Kellrose# : 11427

'mail& ac!ra4\r+)ost$o!free+com

el&516 -

CAR''R FK'CW'&

o or ith or*aniBation here can enhance my

nole,*e# orin* sills

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an, au,itin* e()erience to contri!ute for the *roth

an, ,e%elo)ment of the

Fr*aniBation+

']='R'C'&

Kisleri nternational =%t+ >t,+ n,ia 6 ?e!# 2012- 28

Fct# 2013

An F 22000 certiIe, in,ustry of =arle Kisleri Kisleri

=aca*e, rinin*

Jater# Kisleri ?iBBy o,a+

/icro!iolo*ist A))ro%e, ?rom Kureau of n,ian

tan,ar,s

Res)onsi!ilities& /icro!iolo*ical Analysis of ?inishe,


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+ /icro !iolo*ical analysis of en%ironment# Jater

reatment stream an,

.an, a! tests for )ersons orin* in critical Bones

+ Res)onsi!le for han,lin* the au,it of Kureau of

n,ian tan,ar,s

K# ?oo, afety an, tan,ar,s Authority of n,ia

?A an,

%arious %en,ors +

+ =# t,+ n,ia- 2 ?e!# 2011 - 2 ?e!# 2012

itle& /icro!iolo*ist in QAC estle Quality

Assurance Centre

R'=FK>'& etection an, i,entiIcation of

foo, )oisonin*

microor*anisms

+ etection an, i,entiIcation of otal )late count#

almonella#

hi*ella# >isteria# Wi!rio an, 'ntero!acteriaceae# !y

%arious metho,s

from Inishe,


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+ .i*hly moti%ate,# or*aniBe, an, alays ea*er to

learn ne sills+

+ A,a)ti%e an, Ve(i!le to ,ierent orin*

en%ironment+

+ .ar, orin* +

+ .onest an, ,e,icate, to my or +

R'?'R'C'- A%aila!le u)on reuest

usan Kell

123 /ain treet# an ?rancisco# CA 94122

.ome & 000-000-0000 Cell& 000-000-0000

email\e(am)le+com

=rofessional ummary

'()erience, Call Center Quality Analyst ho e(hi!its

a )rofessional ,emeanor an, e(cellent communicationan, inter)ersonal sills+ille, at e%aluatin* !oth %er!al

an, ritten customer contact !y a*ents hile coachin*

them for success in e(ecutin* su)erior ser%ice to

customers+A!le to ra)i,ly *ain )ro,uct nole,*e+

Core QualiIcations

eli%er coachin* fee,!ac to a*ents

Con,uct an, e%aluate customer fee,!ac sur%eys

=re)are mana*ement re)orts

'(ce)tional listenin* an, analytical sills

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etail oriente,

?le(i!le

'()erience une 2009 to Au*ust 2014 Atlas Communications

Cle%elan, F. Call Center Quality Analyst

>istene, to calls either recor,e,# li%e or si,e-!y-si,e

hile communicatin* fee,!ac+

'ncoura*e, *oo, )ractices an, ,iscoura*e, !a,

ones+

,entiIe, calls failin* to meet )re,eIne, stan,ar,s

an, i,entiIe, the )ro!lem+

m)lemente, a*ent trainin* an, coachin* initiati%es+

"n,erstoo, the )riority of the or*aniBation an,

e%aluate, call !eha%iors for re*ulatory com)liance# cross-

sellin* an, a,herence to )olicy+

=ro%i,e, customer fee,!ac an, internal com)liance

fee,!ac to mana*ement+

A)ril 2007 to /ay 2009 .arrison .otels tron*s%ille

F. Call Center Quality Analyst

"sin* a chec-list# ensure, that call center a*ents

)ro)erly an, )leasantly assiste, customers ith main*

reser%ations# o!taine, their cre,it car, information#

e()laine, char*es# )ro%i,e, chec-in time information#

acce)te, cancellations an, )ro%i,e, conIrmation

num!ers+

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',ucate, a*ents on hotel )olicy# traine, ne a*ents

in a si,e-!y-si,e settin* an, coache, them to im)ro%e

their interactions ith )otential *uests of the hotel+

ecem!er 2005 to /arch 2007 /ay Com)anye)artment tores 'lyria F. Call Center A*ent

Ansere, customersH uestions a!out return )olicy+

Accesse, an, re%iee, customerHs online accounts

to resol%e customerHs com)laints+ Jhen reuire,#

transferre, customer to a su)er%isor for resolution+

',ucation

2009 Cle%elan, tate "ni%ersity# Cle%elan, F.

KachelorHs e*ree# Kusiness A,ministration

Analysis #arbonated &oft 7rin$s

5ndustry And +epsico &trategy3ar$eting ,ssayThe purpose of this report is to analyze the carbonated soft drin$s industry and +epsi#o strategy.

Jirst the report starts !ith analyzing the industry by focusing on +epsi#oZs mar$et share in the

mar$et. Then' it discusses the relevant industry trends' such as the regulations that are follo!ed by

the carbonated soft drin$s industry' and the ne! technologies that have been adapted by the

carbonated soft drin$s firms. Additionally' the firmZs position !ith the competitors has been analyzed

by using the strategic group model. This report also measures the attractiveness of the industry

using The +orterZs Jorces model. Jurthermore' it discusses the $ey success factors in the

carbonated drin$s industry such as the size of the firm' and brand name. ,0ternal and internalscanning have been included and recommendations have been provided based on the scanning.

The second part of the report analyzes +epsi#oZs &trategy6 it starts by mentioning the vision and

mission of +epsi#o !hich basically state the future goals as !ell as describes their current

operations !ith a brief critique. +epsi#oZs Generic business strategy have been discussed' it has

been concluded to be #ost leadership. Chat comes ne0t is +epsi#oZs #ompetitive advantages' and

ho! it is doing through comparing its competitors such as the #oca#ola. Then the report l ists some

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+epsi#ola

+epsi#oK:.MW

7iet #o$e#oca#ola

K:W

3ountain 7e!

+epsi#o.IW

7r.+epper 7r.+epper &napple Group@7+&

.KW

7iet +epsi

+epsi#o.HW

&prite#oca#ola

.W

Janta#oca#ola

K.IW

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7iet 3ountain 7e!

+epsi#oK.IW

7iet 7r.+epper 7r.+epper &napple Group@7+&

K.W

Cith regard to individual brands' #o$e !as ran$ed first !ith KH.MW mar$et share and +epsicola !as

in second place !ith a lo!er mar$et share of K:.MW. Additionally' the total mar$et share of all #oca

cola brands adds up to @M;.HW !hich still surpasses those of +epsi#o @9;.W.

To be able to give an indepth analysis and evaluation of the &oft 7rin$ industry' the follo!ing factors

should be considered1

The relevant industry trends and the most noticeable changes in the industry.

The strategic group map.

The industry attractiveness using 3ichael +orter five forces model.

A. elevant industry trends

5ndustry Gro!thThe graph belo! sho!s the performance of the #&7 mar$et from K==: up to 9::I. 5t is observed

that the industry faced a sharp decline in gro!th starting from 9::' !here the percent volume

change fell belo! zero. This !as follo!ed by a further decline in gro!th rates1 :.W in 9::' then

9.MW in 9::H and MW in 9::I @&icher' 9::=' p.K.

#onversely' the energy drin$ companies !ere e0periencing a positive gro!th. 2ansen


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Fbey food' 7rug and cosmetic acts1 the process of producing and distributing the soft drin$s in the

mar$et is subjects to many federal la!s such as the food' drug and cosmetics acts. 5t is also subject

to American !ith disabilities acts. The presence of these la!s helps create a healthy environment for

the consumers. This !ill limit the potentials of ne! entrants in this industry.

,nvironmental la!s X regulations1 these la!s enforce pac$aging' recycling' !ater and energypolicies to ma$e sure the #&7 industry operates in a healthy environment. This leads to ma$ing the

soft drin$ industry more attractive for consumers.

7ouble Ta0ation1 Another political factor is that companies operating in the industry are obligated to

ta0 payments for the products they offer and distribute in each country they operate !ithin. 2ence'

this leads to ma$ing the industry less attractive because operating firms are subject to double

ta0ation policies.

,conomical Jactors15nflation in diesel prices1 it is an important factor affecting the #&7 industry. &ince' the #&7 relies on

truc$s to distribute its diverse end line products6 truc$s are subject to inflation in fuel prices. &ince

the consumption of fuel is the core activity' diesel prices are subject to inflation depending on the

mar$et conditions. Yet' the possibility of a mar$et crisis rises.

Joreign e0change rates fluctuations1 #arbonated soft drin$s firmZs revenues are affected by

e0change rates fluctuations as !ell as profits and the cost of ra! materials. 7ue to the !ea$

economic gro!th the industry !ill suffer heavily by changes in e0change rates. Thus' profits and cost

are going to be lo!er and higher respectively.

&ocio cultural Jactors1Fbesity1 7r. Gabe 3ir$in says1 ^A study from 2arvard sho!s that of soft drin$s may be responsible

for the doubling of obesity in children over the last K years.^ @Gabe 3ir$in' 9::;

ecently' as the people are becoming more and more educated' the level of their health a!areness

is increasing. Fbesity is becoming more and more apparent' leading to people ta$ing good care of

their health. &oft drin$s are full !ith empty calories !hich cause obesity. The trend of obesity in

children is rising since the soft drin$s consumers are young and bet!een the range of K; and M:. 5n

fact' studies done by the #?A #enter for 2ealth +olicy esearch sho!s that ^Adults !ho do drin$

one or more sodas or other sugars!eetened beverages each day are 9HW more li$ely to be

over!eight or obese.^ @K Jacts About &oft 7rin$s and Fbesity' 9::=

This essay is an e0ample of a studentZs !or$

7isclaimer

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This essay has been submitted to us by a student. This is not an e0ample of the !or$ !ritten by our

professional essay !riters.

Cho !rote this essay equest removal ,0ample ,ssays

#hange in life style X consumer tastes1


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The American beverage association has announced the removal of soft drin$s from schools. 5t as$ed

for the removal of full calorie drin$s and the replacement !ill be the healthy' lo! calorie beverages.

That decision has been made because the child obesity is increasing rapidly. The announcement

said that in elementary schools' children can only have K::W fresh juices' lo! fat mil$ and !ater'

!hile in high schools the students can have all types of diet beverages and sport drin$s as !ell as

the drin$s available for the elementary schools.@JB7'9:K:

B. &trategic Group 3apThe strategic group map above sho!s the competitive positions of different competitors in the #&7

industry. 5t consists of the five largest competitors in the industry. The a0es represent t!o competitive

characteristics1 the product categories offered by each competitor and geographic coverage in terms

of the number of countries. The size of the circles is proportional to the relative mar$et share of the

company. +epsi#o has offers the largest variety of product categories amounting to K: categories'

follo!ed by #ocacola !hich offers H categories. 7r.+epper &napple Group' #ott #orp and


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;.Tea

.Cater %;)


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Bargaining po!er of &uppliers 3F7,AT, to?FCBefore loo$ing at the supplier group' it is important to first consider the types of input or ra!

materials that are used in this industry. These are1 sugar' bottles' cans' !ater' in$ and plastic. Theinputs used are homogeneous and not differentiated !hich ma$es them readily available in the

mar$et.

The supplier group in this industry is not po!erful and does not possess a high bargaining po!er.

There are many suppliers !hich ma$e the supplier group more fragmented than the industry it sells

to. Also' the product or input is neither unique nor differentiated and the suppliers do not represent a

high percentage of total costs in the industry.

Fne factor that may increase the bargaining po!er of suppliers is that consumers are more

becoming more health conscious. This gives suppliers that offer healthier ingredients more

bargaining po!er since they are smaller in number.


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9. Ley &uccess Jactors of #arbonated &oft7rin$s industryK. &ize of #ompany @distribution and mar$et share

The companiesZ size is an important factor in such an industry. ,.g. +epsi#o is the second leader in

the industry as !ell as one !ith the largest mar$et share.

9. ?ocation @#onvenience and Availability

#onvenience for customers is also essential in a soft drin$ industry. &uch that a company must ma$e

sure the soft drin$ is readily available every!here in supermar$et' grocery stores' vending machines'

and restaurants.

Brand ?oyalty

7ue to the diverse soft drin$s and the intense competition in the industry' brand loyalty plays an

important success factor for a company. ,.g. +epsi#oZs regular customers are devoted to +epsi and

they rarely s!itch to other brands. ?oyalty creates inelastic price change. +epsi#o successfully

adapts to customer taste.

5nternational mar$et

5nternational presence is essential for the success of &oft 7rin$s industry. Going global is important

for it helps the company enhance gro!th. ,.g. the majority of +epsi#oZs profits come from & yet

population gro!th in mar$ets li$e 5ndia and china could lead to potential mar$et gro!th.

&CFT Analysis&trengths1

&trong Brand eputation

&trong mar$et +osition+epsi#o is an early entrant !hich helped build mar$et share. 5ts mar$et share accounts for MKW of

the mar$et share of the carbonated soft drin$s industry.

Availability of large Jree #ash Jlo! @ and&trong evenue Gro!th

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Softdrinks Quality Analysis

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