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Social Media Listening – Stefano Besana
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Social Media Listening PARTIRE DALL’ASCOLTO ATTIVO PER LA COSTRUZIONE DI UNA SOCIAL MEDIA STRATEGY NEL DIGITAL WORLD
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Transcript of Social Media Listening – Stefano Besana
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Social Media Listening
PARTIRE DALL’ASCOLTO ATTIVO PER LA COSTRUZIONE DI UNA SOCIAL MEDIA STRATEGY NEL DIGITAL WORLD
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Le conversazioni del vostro brand sui social sono email per voi, con
in cc: il mondo intero
I server si monitorano, le persone si ascoltano
Gianluca Diegoli
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Introducing the Social Customer
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Introducing the Social Customer
Respect that your customers and employees have power. Once you accept
this as true, you can begin to have a real, more equal relationship with them
- Charlene Li
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Social Listening Funnel
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Process proposal
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Il processo di monitoring strategico
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Stefano Besana Social Learning Consultant
OpenKnowledge srl
www.sociallearning.it
in/stefanobesana
stefanobesana