Stefano Besana - Web Listening
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Transcript of Stefano Besana - Web Listening
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Social Media Listeningl’ascolto strategico per migliorare i processi
di business
Highershigts on Flickr
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Le conversazioni del vostro brand sui social sono email per voi, con in cc: il mondo intero
- Gianluca Diegoli
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Respect that your customers and employees
have power. Once you accept this as true,you can begin to have a real, more
equal relationship with them
- Charlene Li
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“An organization that has put in place the strategies, technologies and processes to systematically engage all the individuals of its ecosystem (employees, customers, partners, suppliers) to
maximize the co-created value”- Emanuele Quintarelli
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Stefano Besana Social Business Senior Consultant
OpenKnowledge srl
www.sociallearning.it
in/stefanobesana
stefanobesana