Social Media Listening - Stefano Mizzella
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Social Media listening un approccio strategico all’ascolto Stefano Mizzella
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Social Media listeningun approccio strategico all’ascolto
Stefano Mizzella
![Page 2: Social Media Listening - Stefano Mizzella](https://reader034.fdocuments.in/reader034/viewer/2022042601/54743594b4af9fa90a8b55af/html5/thumbnails/2.jpg)
Monitorare non significa ascoltare
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Ascoltarereagire
coinvolgere
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Social Customer!
Voce!
Fiducia!
Conoscenza!
Relazione!Trasparenza!
Aspettative!
Community!
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Monitorareosservareassistere
interpretare
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Continuiamo a parlarne qui
www.socialbusinessforum.it