Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

21
COMPETITIVE ANALYSIS: How To Test Social Content Without Testing Adam Schoenfeld CEO, Simply Measured @schoeny #SMX #21B

description

Competitive analysis can help your optimize your social media content without the challenges and risks of traditional testing. In social media, there is a goldmine of public data about your competitors that you can analyze to inform your own strategy, tactics, and content tests. My slides from #SMX Social panel #21B.

Transcript of Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

Page 1: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

COMPETITIVE ANALYSIS:How To Test Social Content Without Testing

Adam Schoenfeld

CEO, Simply Measured

@schoeny

#SMX #21B

Page 2: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc2

Page 3: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

5 Dimensions of Social Analytics

PERFORMANCE MEASUREMENT MARKET ANALYSIS

Audiences

Conversations Competitors

Social Marketing

Social Responses

Competitors

Page 4: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Competitive Analysis is a Unique Opportunity in Social

Content by your competitors

Content about your competitors

Feedback on your competitors

Competitor performance metrics

Competitor strategy

4

Page 5: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Inputs for Competitive Analysis

5

AspirationalBrands

Direct Competitors

AudienceCompetitors

Page 6: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Competitive Analysis vs Other Strategies to Optimize

6

SpecificGeneral

Industry Study

Competitive Analysis

General Best Practices

Testing

Easi

erH

ard

er

Page 7: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Moving Beyond Benchmarks

7

Complexity

Val

ue

General Benchmarks

Custom Benchmarks

Competitive Analysis

Competitive Insights

Page 8: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Variables You Can “Test” with Competitive Analysis

8

Imagery Medium/Type

Messaging

Channel

Timing

Page 9: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Building Your “Tests” on Large Datasets

9

Low Average High

Page 10: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Testing for Different Results & Activities

10

Channel

Timing

Messaging

Medium/Type

Imagery

• Engagement

• Response

• Reach

• Clicks

Page 11: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

Examples

Page 12: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Timing

12

Page 13: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Timing

13

0:00

1:00

2:00

3:00

4:00

5:00

6:00

7:00

8:00

9:00

10:0

0

11:0

0

12:0

0

13:0

0

14:0

0

15:0

0

16:0

0

17:0

0

18:0

0

19:0

0

20:0

0

21:0

0

22:0

0

23:0

0

Monday 127 360 256 233 683 99 672 742 66 547 58 196 639 457 210 555 129 222 46 693 53 60 162 1,086

Tuesday 418 - 333 265 230 617 51 595 286 97 190 354 492 81 211 255 446 672 79 142 137 241 986 1,130

Wednesday 31 776 510 427 557 201 109 274 305 197 281 516 163 277 490 415 83 186 127 235 101 71 150 275

Thursday 820 86 327 2,066 91 90 167 492 310 183 154 148 125 367 325 123 353 297 118 319 49 151 681 151

Friday 154 245 449 69 872 955 394 119 1,110 117 142 363 229 208 230 1,162 95 198 54 209 139 101 493 878

Saturday 204 113 317 147 293 242 262 307 134 211 188 234 233 147 566 294 92 150 252 152 252 115 155 849

Sunday 268 762 337 375 690 465 413 130 440 210 1,300 312 355 551 130 321 74 309 646 246 1,065 352 459 845

TOTAL 295 348 355 478 536 376 293 400 396 207 242 301 311 278 302 390 205 299 148 298 193 142 501 764

Page 14: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Messaging

14

Source: Wordle.net

Page 15: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Messaging

15

Page 16: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Medium / Content Type

16

Page 17: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Medium / Content Type

17

Page 18: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Imagery

18

Page 19: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Channel

19

• Aggregate Metrics Across Channels

• Compare Content Tactics & Campaigns by Channel

Page 20: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)

© 2014 Simply Measured, Inc

Additional Benefits to Using Competitive Analysis

20

You Can… You Don’t Need…

• Build a very large dataset to analyze

• Get very granular in your analysis

• Test several variables and KPIs

• An active profile of your own in the

channels you’re testing

• To wait for results (the data is there)

• The pain of failed tests

Page 21: Social Media Competitive Analysis: How to Test Content Without Testing (#SMX Social 2014)