November 23, 2011

Smart Homes a Telco opportunity Smarter Networks 4 Smarter Homes Bart Van Den Meersche – EVP Enterprise Business Unit

1. Reduce our CO2 by 70% in 2020 vs 2007

2. Help our customers reduce their environmental impact with smart IT solutions

3. Involve employees, suppliers and our communities

Belgacom Confidential

Belgacom wants to become a leading responsible and sustainable company in Belgium

This is done by applying a 3 pillars

strategy

Reduce our CO2 by 70% in 2020 vs 2007

Achieved KPI’s 2010 Energy: -16% offices-fleet vs 2005 Waste: -30% vs 2005 CO2: -56% vs 2007 Yearly annual saving of € 2,6 mio

Belgacom Confidential

Datacenters IT

•

Networks

Offices

Green electricity Transport

+ Other measures...

• Dematerialization: ebill, mpayments, e-health, e-government, .. • Transport : mobile intranet, videoconference, teleworking, .. • Buildings:, Metering, Wake on Lan, IP, .. • Data centers: IT Hosting and housing (EU Code of conduct on energy

efficiency) • Devices: signed the EU code of conduct on energy efficiency of

broadband equipment and TV decoders • ISO14001 for our Haasrode site

ICT can enable up to 15% energy/CO2 savings

in other sectors...

5 times its own footprint!

Help our customers reduce their environmental impact with Green IT solutions

We leverage on our main assets... ...converging networks, skilled people & reach Who are we Belgacom is a sustainable, innovative and customer centric service company operating in telecom, IT and media. What is our mission As a responsible company, Belgacom wants to be the preferred provider of innovative end-to-end solutions combining fixed and mobile telecom, IT and media, thereby empowering its customers to master and enrich their professional and private lives in a sustainable way.

734 mio € invested in 2010

16.000 employees

5.413.000 mobile customers

1.572.000 internet customers

1.139.000 + TV customers

Health Finance Public Transport Utilities

Mobile Data

ICT Products & Services

Cloud

Internet of Things

Mobile Payment

Our « Solution Centricity » vision Be a trusted partner for sectors

Vertical Specific solutions

Partnerships are in the center of our strategy 3 sectors with a fast growing need for interactivity

Public EU Federal Local Cities Police Citizens

Health Hospitals Care Funds Specialists Doctors Patients Governments

Utilities Producers Networks Distributors Retailers Consumers Governments

Ecosystems drive traffic on Mobile & Fixed Networks through Clouds

Smart Grid offers opportunities for Telcos throughout multiple layers of the value chain

Smart World

Application Laye

r

Social Laye

r

Power Laye

r

Network Laye

r

Laye

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Management

November 23, 2011

Smart Homes a Telco opportunity Are there any questions? Bart Van Den Meersche – EVP Enterprise Business Unit