POS Consultant

Smart-Acc Solutions

Content

• Company focus

• People knowledge

• Client credential & industry

• Technology

• Product Roadmap

• Service Scope

• Distributor network

• Business Alliance

Company

focus

POS SpecialistEstablished since 1997,

Smart-Acc identifies the importance of business expansion

therefore has directed our focus on developing an in-depth solution

with affordable and scalable packaging for business owners

Team of 30

Focus on POS solutions

Serving SMI market

Multi talented, in-depth product range: pre-package software

Located in Kuala Lumpur, outreaching whole Malaysia, Singapore, Brunei & Maldives

1. In-depth FocusProduct Stability

2. Business Alliances

5. Knowledge & Experience

4. Support & Coverage

3. Technology Deployment

POS Specialist

Product Family

Knowledge & Skill

Distribution Network

Business Awareness

Business Model

POS SpecialistMission

To offer pre-package holistic solutions that is easy to use, affordable & low investmentrisk. Enabling Small-Medium Industry companies to exploit system to boost operationefficiency & revenue; constantly focus on deploying technology & our know-how tomake IT work for them

POS SpecialistFOCUS: Accommodate whole spectrum of Retailers + Food & Beverage operators

from large chains with multi-company, multi outlets and multi-terminal operationsto single stores working on single-user PC's

Our passion to provide complete solutions to Point of Sales needs, also consult the industry to implement system deployment. Bring I.T to live!

Knowledge

people

Knowledge Expertise

Research & Development

Brand & Marketing

Sales & Distribution

Hardware Alliance

Project Coordinate

Install, Train

Implement

Service Level Contract

Smart Cover

Holistic Supply Chain

Knowledge: RND , knowledge service & hardware bundle

Develop: software, branding product & services

Network cultivate: Distribute thru own sales team & network of distributors

Knowledge Expertise

Beyond sales > deployment expertise

Ready with systematic & complete flow to implement

Over the years of experience to transfer knowledge

Consult according to business operation

Order Consult

Consultation & Project Plan

Data Conversion

Install & Config

Training + Implement

Service handover

Emphasis go LIVE!

Knowledge Expertise

Beyond sales > deployment expertise

Complete implementation & consultancy checklist

to ensure system is run thru successfully

No wastage, maximize return on investment

Emphasis go LIVE!

Credential

Client list

Success StoriesServing > 50 industries, small to big

Success StoriesOur 6000 supportive clients

Clientele - Cafe

Clientele - Lifestyle Dining

Clientele - Supermarket

Clientele - Fashion

Clientele - Fashion

Clientele - Shoes

Clientele - Gift & Souvenir

Clientele - Travel

Clientele - Time piece

Clientele - Health

Technologyinfrastructure

Tech & UsSmart Technology that we deploy – Non Third Party

We take full charge & responsibility

Mass user cost-effective solutions

This is how we are

essentially unique!

Tech & UsSuper highway

Dedicated access to Smart application, not whole windows

No rush hour congestion

Effective speedy info b/w HQ & POS

Less interruption, more reliable output

Simplify data integrity

Tech & Us Single Store – Front End & Backend

One ShopSingle Terminal

Shop PC

= Data Server

Ordering Kioskpda Handheld

order

Accounts

Department

Purchase

Department

Sales

Department

Router

Cashier

& Printer

One ShopMulti Terminal

1 Utama Retail Shop Mid Valley F&B Shop

Bar Counter

PrinterKitchen

Printer

Front End

Front End

Backend

LAN /

ConnectionCashier + Order

& Printer

Tech & Us Multi Outlets, Multi Branches – Front End & Backend

Branches Head Office

Head Quarter

Data ServerPuchong

Warehouse

Sungai Wang

Kiosk

1 Utama

ShopMid Valley

Shop

Management

Travelling

Accounts

Department

Purchase

Department

Sales

Department

Internet

Connection

Router

Pavilion

Shop

Johor

Branch

POS Outlets

Penang

Show Room

POS management

POS management

Tech & UsTech Aspects & Data Communication

• The system is capable of connecting single or multiple POS to HQ, LAN or internet.

• It enable all POS counters & branches communicating via the internet to the main server from anywhere in the world.

• The server is located at the customer’s own HQ premise. Back office functions can be accessed from POS or individual back office workstations, & vice versa.

• Security options will allow access to selected users. All “sensitive” areas of the program are access controlled as well as password protected.

• The POS data is stored on its own hard drive to maximize its reliability and independence on the server or other devices.

• The communication between the server and POS terminals take place every few seconds, to provide real-time data processing, inventory & accounts updates.

• If, however, the server is inaccessible or the internet is not functional, the POS terminals will continue to operate independently without interruption until the communication is fully re-established.

Product

road map

Complete POS product familyScale to business size

Product

One Retail FNB POSManagement

HQ & branches

No of Outlets

Product OneEZOneF&B

Smart POS I OrderTouch & POS

I center Smart SQL• Inventory Module•Accounting Module•Warranty Module•Workshop Module

Price $998$1200

$1500 $1000$2000-2500

Per concurrentuserRM1300-2000

Per concurrent userRM500-3000* Online + 60%

Supportyearly

20% 20% 20% 20% 20%

Smart cover

Service

passion

Service On The GoSoftware training

Implementation

Solution consultancy

Hardware advisory

Helpdesk

Telephone support

Remote diagnostics

Support via email

Onsite assistance nationwide

Service contract

Software cover

Service On The GoService scope

DAY HELPDESKMOD to THUR 9.00am to 6.00pm

FRIDAY 9.00am to 5.30pm

SAT - Sunday Off

OFF HOUR PHONEWeekday 5.30pm to 11.00pm

Saturday 1.00pm to 11.00pm

Sunday & Holiday 9.00am to 11.00pm

OFFICER 1Helpdesk & Service

Group Lead

OFFICER 3Service Contract

Group Lead

OFFICER 2 Helpdesk & Service

Officer

OFFICER 4Helpdesk & Service

Officer

Helpdesk: Record, Diagnose

03-7981 5330

Ph

on

e Officer 1

Ph

on

e Officer 2

017-351 5330 016-227 5331

* Provide only on-phone support during this period of time

Distributor NetworkMore than 40 Distributor Partners & Dealers across Malaysia nationwide

Far reaching Singapore Brunei & Maldives

Business

alliance

Business Connection ModelAll aspects required by business

Distribution

Hardware

Software

Distributor NetworkMore than 40 Distributor Partners & Dealers across Malaysia nationwide

Far reaching Singapore Brunei & Maldives

Hardware ConnectionBusiness Partner who directly or indirectly being an agent to SmartAcc’s circle of business and make possible in fulfilling a holistic solution.

No Double Entry – less

error

Reduce capture of

entire track 2 card info

No need Manual PIN

Entry

Fraud mitigation

Integration to

Operations

Hardware Connection - GHLFirst Software to be EDC link - Payment and reconciliation

More info – Q&Awww.smart-acc.com

Thank you!