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Process Modelling with ADONIS NPGuest Lecture FHNW, BPM

BOC Group, 2019

Roman Brun


Priorities and objectives for this unit

Intro

Software for BPM – why & categorization

Process modelling in ADONIS

PMLC & how a modelling tool can support

BPM Scenarios - more than BPMN & Process landscapes

How to introduce BPM in practice


Process-based Development & Implementation

Strategic Process

Management

Business Process

Management

Process Design &

Documentation

Change & Initiative

Management

Process Portals & Work

Instructions

Business Process Analysis & Optimisation

Risk Management

& ICS

Governance, Compliance &

Audit Management

…

Business IT Alignment

Process Performance Management

Quality Management

Strategy and

Performance

Management

Enterprise

Architecture

Management

…

…

ADONIS perfectly supports your Drivers and Stakeholders

More then modelling... Transform your Business together with your key stakeholders!

Enterprise

Architect

Reader/

Employee

Risk/

Control Manager

Revision/Compliance/

Audit Manager

Designer/Process

Modeller

Subject Matter ExpertInitiative Owner/

Change Manager

Quality Manager Process Analyst/

Business Architect

Contributor/Reviewer


Benefits of BPM

Exploit potentials with BPM

• Goal-oriented management of performance indicators

• Less effort for offer preparation and resource planning

• Using unexploited potential for performance improvement

Higher Economic Efficiency

• Unbundling of complexity through reduction and optimisation of the interfaces

• Slimmer and more reasonable processes

• Avoidance of redundancy

Higher Productivity

• Less costs of errors

• More favourable and quicker service offer

• Improved communication channels to customers, suppliers, partners and the public

Higher Customer Satisfaction and Quality

• Simplification and Transparency of procedures

• Availability of a general overview of the corporate workflows for all stakeholders

• Quick and flexible reaction on changing requirements/competitive situations

Higher Transparency and Flexibility

• Controlled procedures

• Early identification of weak spots

• Efficient management of risks

Higher Safety


[…]



Intro







Using ADONIS

Modelling according BPMN

ADOMoney Bank - explanation

https://fhnw-ac103259.boc-cloud.com/?lang=en

For your access see

moodle

hands-

on

training


Adaptation of the business process

„Check for connected clients“ (I)

It has been realised, that it is hard to decide, whether a group of connected clients exist. Therefore

the activity beforehand has to be detailed.

Exercise 2


Adaptation of the business process

„Check for connected clients“ (III)

The existing activity has to be detailed as follows:

Add as a first task «Consultation of the current guideline». Define as Input to the document

https://eba.europa.eu/documents/10180/37070/Guidelines-on-Large-exposures_connected-clients-and-

schemes.pdf

As a next task «Do connected clients check» needs to be done. in order to perform an in-depth analysis of the

case. Link also the application named «ConnClients-Check».

After that, the «Check if group of connected clients exists» must still be done & a proposal has to be given how

to proceed

Then, in addition it must be approved by the Head of Private Customer Account Managers. This should be

added as task «Perform approval» visible in a separate lane

Then it goes on with the decision «Group of connected Clients existing?»

Each activity must have a short description, the according roles, system, documents and roles

assigned

New objects can be created, reuse existing objects:

Re-use the application Partnersystem (PAS)

Re-use existing roles as Private Customer account manager performs

The risk 07.04.04.02 Exceeding client exposure limits has also to be re-used

Exercise 2

https://eba.europa.eu/documents/10180/37070/Guidelines-on-Large-exposures_connected-clients-and-schemes.pdf


[…]


ADONIS NP

Some of the key features we’ll have a look in this session

The repository concept of ADONIS

Re-use

Analysis & reports

Dashboards like My documents

Modelling BPMN & more: «Fit for business»

Make knowledge visible & accessible

1

2

3


ADONIS NP Meta Model

Artefacts in ADONIS & the repository concept: Overview

1


BPMN 2.0 in ADONIS NP

Business process diagram

Process landsccapeIT-System model

Work enviornment model

Product model

Data model

Choreography

diagram

Conversation diagramDocuments model

Control objectives

catalogAnalysis model Use case

diagramRisk catalogControl catalog

„Taking BPMN one step further“: we extend the BPMN metamodel by adding concepts and

attributes for mapping business scenarios.

Support of all elements and attributes of the BPMN 2.0 specification

„Making BPMN fit for business“: Support of technical evaluations/reporting, e. g. for risk/control reports in ICS scenarios or

functional analyses in organisational scenarios!

2


[…]



Intro







The Process Management Lifecycle (PMLC)


PMLC - Procedure Model

The Process Management Lifecycle (PMLC)

Conditions and corporate goals are subject to constant change:

Need to continuously review and adjust the processes of a business

For this, a cyclic procedure model is suitable, such

as the Process Management Lifecycle.

The Process Management Lifecycle

Allows a …

… continuous improvement of processes

throughout the company

… extension of Best Practice Approaches


[…]


Definition: Process Map / Process Landscape

A process map views the business processes "from a bird's eye view" - i.e. it abstracts over the

course of individual processes

Processes or groups of processes are represented by graphical elements

The process map can comprise several levels; in a not too large research area it may be sufficient to

display the process map on one level.

In the case of higher complexity, several levels are usually required.

he structure of the process map determines the thinking about processes in the organization!


Structure of a Process Map

Structuring Business Processes, Define Process Types

Process Map

Management

Processes

Core

Proceses

Support

Processes

... are processes that serve the strategic

orientation of the organization or form the

organizational framework

...are processes that serve to increase the value of

products or services (direct value creation)

...are processes to support other processes

(internal customers) in order to guarantee a smooth

service provision


Process Map in ADONIS NP

Consult the process map of the ADO MONEYBANK


How is it structured?

What’s the difference between the level 2 diagrams CP.01 Advise customer CP.02 Financing

SP.08 Information Technology (IT)

Exercise 5a



[…]


Process Analysis & Optimisation

How can I perform a qualitative analysis and compare them with each other?

✓ Evaluate your processes based on specific

criteria and compare them to each other


Process Analysis & Optimisation

How can I compare different process variants?

✓ Various process designs and regional differences

represented via Process Variants

✓ Compare models and find differences at a glance


[…]


Simulation

Everything at one glance

Analyse with the process simulation different scenarios and process variants and find additional

potential for optimisation or options to consolidate


Simulation

Detailed Path Analysis

▪ Analyse with the process simulation on the basis of probabilities how often which end event occurs


[…]


In order to anchor process management, a cyclical

process model is required.

To make processes executable, you need a project-

based implementation.

The technical implementation and execution can take

place using workflow technology.

BPM and automation – how to proceed?


[…]



Intro







BPM «Scenarios» Academy Account


[…]


References

Bayer F., Appelhans L., Wolf E. (2013) Prinzipien für die Gestaltung der Prozessarchitektur. In:

Prozessmanagement für Experten, Hrsg. Bayer F., Kühn H.

Goedkoop, M. et al. Product Service-Systems, ecological and economic basics. Report for Dutch

Ministries of Environment (VROM) and Economic Affairs (EZ), 1999.

Gericke A., Bayer F., Kühn H., Rausch T., Strobl R. (2013) Der Lebenszyklus des

Prozessmanagement. In: Prozessmanagement für Experten, Hrsg. Bayer F., Kühn H.

Junginger S. (2000) Modellierung von Geschäftsprozessen: State-of-the-Arte, neuere Entwicklungen

und Forschungspotenziale. BPMS-Bericht.

Lichka C., Guschlbauer E. (2013) Integration strategisches Management und Prozessmanagement.

In: Prozessmanagement für Experten, Hrsg. Bayer F., Kühn H.

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