Skills Channel TV Active Listening Session - 15 mins
13
:: THE ART OF ACTIVE LISTENING ALEC MCPHEDRAN Aim: To develop active listening behaviour
-
Upload
alec-mcphedran -
Category
Business
-
view
448 -
download
2
Transcript of Skills Channel TV Active Listening Session - 15 mins
:: THE ART OF ACTIVE LISTENING
ALEC MCPHEDRAN
Aim:To develop active listening behaviour
Apply active listening skills
Manage listening behaviour
:: Objectives
We have two ears and one mouth so that we may listen twice as much as we speak.Thomas Edison
What do we mean by ‘active listening’?
:: Pairs listening activity
Most people do not listen with the intent to understand. The listen with the intent to reply.Stephen Covey
:: Listening behaviour
:: Individual listening activity
Knowledge speaks but wisdom listens.Jimi Hendrix
SessionReview
:: THE ART OF ACTIVE LISTENING
Apply active listening skills
Manage listening behaviour
:: Objectives