SINGAPORE - SMART CITY

REPORT 2016 Singapore is seen as a leader and model for smart cities in the world. It has all the key

ingredients to become a smart nation. The small city state of only 270 square miles is the most

wired country in the world connected nation-wide by a network of high speed fiber optics and

extensive wireless links. In July 2016, mobile penetration rate in Singapore was 148.9%.

Singapore wireless population broadband penetration rate was 194% while household residential

wired broadband penetration rate was 98.1%. The Singapore government has long embraced and

invested in infocomm technologies (ICT) for its economic and social development. It harnesses

the use of innovative technologies and solutions to become more energy efficient, clean and

green while addressing citizen engagement and governance and needs in healthcare,

transportation and housing. Singapore’s Smart Nation journey began in 2014 and is underway

from using a drone to deliver mail to piloting self-driving cars and buses.

Last Published: 12/15/2016

1. Summary of the Sector The 2016 edition of The World Economic Forum (WEF) Global Information Technology Report ranked Singapore as the most networked ready country in the world to leverage ICT for increased competitiveness and well-being. The country is ranked 4th in the United Nations eGovernment Development Index (EGDI) which measures e-government effectiveness in the delivery of basic economic and social services to its people. In the Mckinsey Globalization Institute - Digital Globalization Full Report (March 2016), Singapore tops the Mckinsey Connectedness Index based on inflows and outflows of goods, services, finance, talent and data. 2. Government Policy In November 2014, Singapore launched its Smart Nation Initiative and is gearing up to be the world's first Smart Nation. It has a 10-year Infocomm and Media 2025 Master Plan that charts the direction the country will take to stay at the forefront of innovation to achieve its vision of becoming a Smart Nation. The Singapore government actively works with R&D institutes, local universities, tech start-ups, investments firms and private sector companies

and has created the infrastructure, policies, and enablers to encourage innovation. It has enhanced its open data portal and continues to release more government data in machine readable format so that the public and third party developers can use them in providing solutions. To insure that smart devices and solutions work together harmoniously and securely, the government is looking at developing standards and has established the Cybersecurity Agency of Singapore (CSA) to oversee cyber security strategy, education and outreach, and industry development. In January 2016, the Singapore Government announced the merger of the Infocomm Development Authority (IDA) and the Media Development Authority (MDA) as a converged regulator and promoter. The new agency, Info-communications Media Development Authority of Singapore (IMDA) will spearhead the implementation of the integrated industry development masterplan Infocomm Media 2025 and oversee policy formulation for the converged ICT and media environment. It seeks to create a dynamic industry through an emphasis on talent, research, innovation and enterprise. The IMDA will also promote and regulate data protection in Singapore through the Personal Data Protection Commission. With the restructuring, a second agency called the Government Technology Agency of Singapore (GovTech) was formed in October 2016 to lead digital transformation in the public sector. GovTech works with public agencies to develop and deliver secure digital services and applied technology to individuals and businesses in Singapore. It builds key platforms and solutions needed to support Singapore as a Smart Nation. As a leading center for information communications technology (ICT) and related engineering such as the Internet of Things, GovTech also enhances the capabilities of the Singapore Government in those domains. It is also tasked with insuring the security and resilience of the government’s IT infrastructure and helps strengthen Singapore’s cyber defenses. GovTech works closely with the Cybersecurity Agency of Singapore (CSA) to secure government services. 3. Current Market Size & Trends To achieve its goal to transform Singapore into a Smart Nation, the Singapore Government continues to sustain its R&D spending at about 1 per cent of GDP. Under the Research, Innovation and Enterprise (RIE) 2015 Plan, the Singapore government committed S$16 billion (US$11.4 billion) over 2011 to

2015 to establish Singapore as a global research and development (R&D) hub. The National Research Foundation announced that it will invest a further S$19 billion (US$13.5) for the RIE2020 Plan over 2016 to 2020 to support and translate research into solutions that address national challenges, build up innovation and technology adoption in companies, and drive economic growth through value creation. The Government encourages local and foreign companies to experiment, refine, develop and deploy solutions quickly and efficiently in a small but globally connected city-state. The Singapore government alone will call for S$2.82 billion (US$2.0 billion) worth of ICT tenders for financial year 2016 (April 2016 – March 2017). 4. Market Entry & Opportunities A good way for U.S. companies to enter the Singapore market would be to work with local distributors, consultants and system integrators who are well versed with local conditions. Alliances eliminate heavy investment in infrastructure outlay as well as provide immediate marketing reach due to their existing networks. This is an attractive approach which most foreign companies adopt to penetrate and reach buyers in Singapore. Over 3600 U.S. companies have operations in Singapore and they serve the regional market and could also be good partners. There is no special legislation in Singapore covering agency agreements. Mercantile laws in Singapore are based on English laws. The contract sets the terms of agreement between vendors and buyers. The parties involved draw up a satisfactory contract that determines the conduct of both parties during the contract period including the terms of cancellation. U.S. firms interested to enter the Singapore and Asian markets should consider participating in the many regional trade shows in the country. U.S. companies interested in the Singapore market should keep itself updated with announcements made by the various government agencies especially GovTech and IMDA. Gov Tech seeks collaborations with private sectorhttps://www.tech.gov.sg/en/Programmes-Partnerships and IMDA offers programs and grants to assist enterprises, SMEs and start-ups. https://www.imda.gov.sg/industry-development/programmes-and-grants. In addition to open tenders, the government agencies may shortlist applicants and invite shortlisted applicants to submit their tenders and RFIs. U.S. Companies should register with GeBIZ (http://www.gebiz.gov.sg), the Singapore government's one-stop e-procurement portal where all public sector invitations for quotations and tenders are posted. Both local and foreign

suppliers are able to search for government procurement opportunities, download tender documents, and submit their bids online. Tenders are given to the most cost-effective solutions proposed by the suppliers. The Singapore government agencies evaluate suppliers’ offer not only in terms of price but also quality of goods and services, timeliness in delivery, reliability, after-sales services and whether they complied with all the requirements in the tender specifications. U.S. companies can find a complete list of ICT tenders by individual government agencies athttp://app.mof.gov.sg/mfeupdate/list_plan.asp. Following are smart initiatives undertaken by the government and offer opportunities for U.S. company participation: Smart Transportation and Mobility With a population of 5.61 million and more than one million vehicles, Singapore faces the challenge of optimizing the use of limited land in the country. It is seeking to achieve more efficient, safe, reliable, and enhanced transportation. The Land Transport Authority (LTA) is exploring the application of self-driving technology to public transport. It has launched trials on autonomous mobility. See http://www.smartnation.sg/initiatives/Mobility/self-driving-vehicle-sdv-technologies and http://www.smartnation.sg/initiatives/Mobility/mobility-on-demand. Spearheading research in standards for self-driving vehicles, the LTA and JTC, in partnership with the Nanyang Technological University, launched the Center of Excellence for Testing & Research of AVs – NTU (CETRAN), and the Test Circuit, at CleanTech Park on 1 August 2016. See http://www.smartnation.sg/initiatives/Mobility/spearheading-research-in-standards-for-sdvs With more Singaporeans relying on their mobile devices, tech gadgets and credit/debit cards to carry out everyday transactions, the LTA is leveraging new technologies to make fare payments on public transport more convenient for commuters. It is evaluating the potential of merging wearable technology with contactless payment modes as well as the feasibility of an account-based, use-first-pay-later system where commuters can use their contactless debit and credit cards for fare payments. It is also looking to harnessing technology to implement a ‘hands free’ Automatic Fare Collection system in Singapore’s public transport system. Seehttp://www.smartnation.sg/initiatives/Mobility/contactless-fare-

payment The LTA is using data analytics to improve commuting experience by analyzing anonymized data obtained from commuters' fare cards and identifying commuter hotspots to manage bus fleets. Sensors installed in over 5,000 vehicles tracked arrival times of buses, and the real-time location data of buses helps facilitate transport planning to better meet commuters' demands. More information can be found at http://www.smartnation.sg/initiatives/Mobility/data-analytics-and-transport To better manage traffic in the country, the LTA is also building a satellite-based toll collection system to replace the current electronic road pricing system. See http://www.zdnet.com/article/singapore-to-implement-satellite-road-toll-system-from-2020/ Smart Homes Smart Home technologies are being test bedded in Singapore government subsidized housing as part of the “Smart HDB Town Framework”. See http://www.smartnation.sg/initiatives/Living/smart-homes Smart Education The government is conducting trials to test the experience, usefulness and impact of Internet of Things @ Schools on students and teachers in encouraging authentic and inquiry-based learning for Science and Geography. Internet of Things @ Schools aims to bring about authentic, inquiry-based learning with sensors. It involves connecting various sensors and having the data constantly being uploaded onto an online platform for data exchange and sharing. It opens up the possibility of collecting real-time data about the environment around us, giving students the opportunity to analyze trends, spot irregularities, investigate possible causations and suggest resolutions to real-world problems around them. Smart Healthcare Singapore has invested in a national electronic health record system. Hospitals are also exploring tele-health technologies to effectively meet healthcare needs and optimize resources to overcome manpower constraints. Seehttp://www.smartnation.sg/initiatives/Health/tele-health The Centre for Healthcare Assistive and Robotics Technology (CHART) at Changi General Hospital facilitates collaboration between academia, industry and research institutions, to develop healthcare solutions leveraging on robotics and assistive technology. See http://www.smartnation.sg/initiatives/Health Launched in January 2016, the HealthHub web portal and mobile application

is slated to be Singapore’s first one-stop online health information and services portal. See http://www.smartnation.sg/initiatives/Health/healthhub-portal Smart Energy/Grid Singapore has one of the most reliable electricity networks in the world, with an average interruption time of less than one minute per customer per year. The Singapore grid deploys advanced SCADA systems with two-way communication channels that can detect electricity supply disruptions automatically at the transmission and distribution level. While Singapore already has a robust and reliable power grid, it is investing in smart grid technologies as part of its efforts to build a smart and innovative energy economy. SP PowerGrid, a member of Singapore Power Group, manages Singapore’s electricity and gas transmission and distribution networks. It uses cutting-edge technology to deliver highly reliable and efficient energy supply to industrial, commercial and residential customers and is also seeking smart technologies. Singapore Power Center of Excellence, an initiative supported by the Economic Development Board, commenced collaborations with 5 industry players to drive research and development of next-generation energy network technologies. The collaborations are part of the Singapore Power Energy Advanced Research and Development program. http://www.singaporepower.com.sg/irj/go/km/docs/documents/SP%20Content/Sites/Singapore%20Power/Site%20Contents/Newsroom/documents/Year%202016_0_/News%20Release%20-%20SP%20CoE%20commences%20collaboration%20with%205%20industry%20partners.pdf Smart Water The Public Utilities Board continues to adopt smart water technologies in various aspects of Singapore’s water management. The next-generation technologies range from the use of image analytics for earth control monitoring at construction sites to a smart water assessment network for continuous real-time water quality monitoring. The integration of smart technologies across Singapore’s water loop represents its vision for the future of water management—one that is driven by innovation and informed by data for better decisions.

In July 2016, Singapore’s National Research Foundation announced they will invest US$1.4 million into Singapore’s water industry for the next five years. It aims to create water solutions, quicken the pace of commercialization and export of its water technologies. Going beyond research and development that meet national objectives, Singapore aims to develop water solutions for the world that tap Singapore’s strengths. Fintech To maintain Singapore’s status as a regional financial hub, the Monetary Authority of Singapore (MAS) aims to create a Smart Financial Center where technology is used pervasively in the financial industry to increase efficiency, create economic opportunities, and allow for better management of risks. Efforts are being created to nurture a FinTech environment that supports innovation in the financial services, and where financial institutions such as banks, can experiment with the application of new technologies in a safe environment. To provide an environment for FinTech experiments and allow innovations, the MAS is taking on a responsive and forward-looking regulatory approach and released a consultation paper on proposed guidelines for a “regulatory sandbox” that will enable financial institutions and non-financial players to experiment with FinTech solutions. More information can be found at http://www.mas.gov.sg/News-and-Publications/Media-Releases/2016/MAS-Proposes-a-Regulatory-Sandbox-for-FinTech-Experiments.aspx 5. Barriers/Competition Singapore is generally a free port and an open economy. More than 99% of all imports into Singapore enter the country duty-free. For social and/or environmental reasons, Singapore levies high excise taxes on distilled spirits and wine, tobacco products, motor vehicles and petroleum products. Singapore levies a 7% Goods and Services Tax. The biggest challenge for U.S. companies is in competing with key suppliers from throughout the world given the open nature of the economy. Technical Requirements and Standards: The electrical power supply specifications in Singapore are 230 volts, 50 cycles, single phase and 415 volts, 50 cycles, 3 phase. American equipment for use in Singapore must conform to these electrical requirements. Internationally recognized standards, such as the American National Standards Institute, are widely

accepted in the market. SPRING Singapore (the Standards, Productivity & Innovation Board) is the government organization that oversees the formulation of industrial standards for almost every industry sector. Singapore operates a Mutual Recognition Arrangement (MRA) on telecom equipment certification with the U.S. The MRA provides for direct entry of telecommunications into either market without the need for additional testing and certification. Under the Asian Pacific Economic Cooperation (APEC) Telecommunications MRA implemented between the U.S. and Singapore, products can be tested and certified in the United States for conformance with Singapore's technical requirements. A list of the recognized U.S. testing and certification agencies can be found at https://www.imda.gov.sg/regulations-licensing-and-consultations/international-roles/testing-laboratories-and-certification-bodies-recognised-by-imda The U.S. and Singapore signed a Free Trade Agreement (FTA) in May 2003 that went into effect January 1, 2004. The FTA provides increased access for U.S. firms to Singapore’s central government procurement and makes Singapore one of the strongest Intellectual Property Rights (IPR) regimes outside of the United States, thus provides strong IPR protection to American firms in Singapore. More information on the FTA can be found athttp://www.ustr.gov/trade-agreements/free-trade-agreements/singapore-fta. 6. Regional Perspective Besides Singapore, several countries in ASEAN are also in various stages of developing smart cities. The Vietnamese governments at both the central and city levels have institutionalized their strong support of smart city development in Vietnam. Da Nang is Vietnam’s fourth largest city and the first to implement a smart city project in Vietnam. From 2008 to 2013, Da Nang deployed smart city infrastructure, including a metropolitan area network designed to help local government departments work more efficiently, city-wide Wi-Fi access, an e-government service platform and a data center. The World Bank funded $27 million of the $30 million total project value. Da Nang is currently implementing a $358 million “Sustainable City Development Project (SCDP)” which began in 2013 and is scheduled to conclude in 2019. Malaysia launched Cyberjaya in 1997, a fully integrated city, and Malaysia’s pioneer tech hub. Cyberjaya is planned as a smart city for the ICT and multimedia industry, with planned projects to cover areas such as

infrastructure, environment, and economy. Cyberjaya is the nucleus of the Multimedia Super Corridor (MSC), a special economic zone dedicated to attracting high- technology companies and grooming the local ICT industry. Fully supported by the Malaysian Government, Cyberjaya aims to be known as the Silicon Valley of Malaysia. As a result of the expansion of the city and availability of employment opportunities, the city is set to see the population grow to 210,000 by 2020. Other initiatives include smart energy, smeart grid, smart waste and water management, smart mobility and smart buildings. The Thai government’s focus on smart city projects aligns closely with its national policy of building a digital economy and a digital society. The national policy is ambitious; not only does it address digital infrastructure and a digital economy, but also it covers a variety of services, e-commerce, e-education, e-industry and e-government. Bandung is the capital of West Java province and is the third largest city in Indonesia. The Mayor of Bandung, Ridwan Kamil, is an active supporter of Smart City solutions to address the challenges Bandung is facing . In 2015, the city of Bandung installed approximately 5,000 free Wi-Fi hotspots across the city, and plan to install up to 40,000 hotspots to provide more citizens with access to free connectivity .80 The Bandung government announced at the end of 2015 that it will quadruple the budget for its 2016 Smart City program, from IDR25 billion (US$1.8 million) to IDR 100billion (US$7.3 million), which will be used to build up the city’s digital infrastructure. More information on the smart city initiatives in Vietnam, Malaysia, Thailand and Indonesia can be found at http://www.trade.gov/markets/smartcities.pdf 7. Trade Events / Associations Singapore Fintech Festival 2016 Singapore Expo/Marina Bay Sands Singapore November 14-18, 2016 Go Vets ICT Trade Mission March CommunicAsia2017/BroadcastAsia 2017 Marina Bay Sands, Singapore May 23-25, 2017

CommunicAsia2018/BroadcastAsia 2018 June 26-28, 2018 http://www.communicasia.com http://www.broadcast-asia.com RSA Conference 2017 July, 26 – 28, 2017 http://www.rsaconference.com/events/ap16 TechX September 5 – 7, 2017 Suntec Convention Centre, Singapore http://www.terrapinn.com/exhibition/techX/ Seamless 2017 April 19-20, 2017 http://www.terrapinn.com/exhibition/seamless/ Enterprise IT May 23-25, 2017 June 26-28, 2018 http://www.goto-enterpriseit.com/ 8. Useful Web Links http://www.smartnation.sg/ https://www.tech.gov.sg/en/Programmes-Partnerships/Programmes-Partnerships/Initiatives/Smart-Nation-Platform https://www.tech.gov.sg https://www.imda.gov.sg http://www.sitf.org.sg http://www.nrf.gov.sg/rie2020 http://www.singaporepower.com.sg/irj/portal?NavigationTarget=navurl://81011eb0f82cc1b7ad6d75f67373baba&windowId=undefined http://www.atis.org.sg http://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/digital-globalization-the-new-era-of-global-flows How Autonomous Vehicle Technology Impacts the Future of Transport Driverless Vehicles: A Vision for Singapore’s Transport

LTA, JTC & A*STAR – A SAVI Step Towards Autonomous Transport Speech by SMS Josephine Teo – Committee on Autonomous Road Transport for Singapore Speech by PS Pang Kin Keong – Future Mobility MOT & LTA – Self-Driving Vehicles will Transform Singapore’s Transport Landscape MOT & Gardens by the Bay – First Fully-Operational Self-Driving Vehicle in Asia Set to Ply Gardens by the Bay in Mid-2016 MOT & PSA – Autonomous Truck Platooning Technology to Boost Port Productivity MOT, SDC & ST Engineering – On-Demand Self-Driving Shuttles in Sentosa at the Touch of a Smartphone LTA to Launch Autonomous Mobility-on-Demand Trials https://govinsider.asia/smart-gov/exclusive-singapores-radical-new-transport-plan/ http://www.smartnation.sg/initiatives/Mobility/mobility-on-demand#sthash.dBGHOo0k.dpuf http://www.smartnation.sg/initiatives/Mobility/mobility-on-demand#sthash.dBGHOo0k.dpuf U.S. Commercial Service Contact Name: Chia Swee Hoon Position: Senior Commercial Specialist Email: Sweehoon.chia@trade.gov Phone: 65 7467-9403 Location: Singapore Disclaimer: The information provided in this report is intended to be of assistance to U.S. exporters. While we make every effort to ensure its accuracy, neither the United States Government nor any of its employees make any representation as to the accuracy or completeness of information in this or any other United States government document. Readers are advised to independently verify any information prior to reliance thereon. The information provided in this report does not constitute legal advice. The Commercial Service reference to or inclusion of material by a non‐U.S. Government entity in this document is for informational purposes only and does not constitute an endorsement by the Commercial Service of the entity, its materials, or its products or services. International copyright, U.S. Department of Commerce, 2015. All rights reserved outside of the

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