Shriners Hospital for Children-Tampa Plans Book
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Transcript of Shriners Hospital for Children-Tampa Plans Book
For the children. For you.Creativity Strategy Team Project
Fall 2010November 30, 2010
Daniela Jimenez
Laura Setter
Josaurys Mota
Shriners Hospitalsfor Children - Tampa®
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Table of ConTenTs
Executive Summary...............................................03
Situation Analysis
Product Category......................................04
Brand...........................................................05
Product/Service.........................................06
Consumer...................................................07
Geographic Market Area.........................08
Competitors...............................................09
Competitive Creative Analysis............................10
Target Audience Profile........................................14
Problem Statement & Objectives.......................19
Creative Strategy Statement...............................21
Creative Executions...............................................22
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Executive Summary
ExecutiveSummary
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The main communication problem Shriners Hospitals for Children-
Tampa is encountering is that most USF students are unaware that
the hospital exists on the USF campus, or that it offers excellent
volunteer opportunities. The campus is so large and fragmented that
students never visit the Shriners - Tampa area.
The first objective of this campaign is to increase awareness among
USF Tampa students that the Shriners Hospitals for Children-Tampa is
located on the USF Tampa campus. The second objective is to create
interest in Shriners Hospitals for Children -Tampa’s mission and values,
which will result in an increase in volunteer efforts by USF Tampa
students.
Our research suggests the majority of USF students feel personally
responsible for making the world a better place, and they pay more
attention when solicited by a company with a deep commitment to a
good cause.
Our research also suggests that volunteering aids in the
development of professional skills, skills that promote professional
success for college students after graduation.
Based on the research and objectives the message strategy of this
campaign will focus on informing the USF-Tampa students that volun-
teering for Shriners builds leadership skills, while helping a good cause.
The tagline will be “For the children. For you.” “For the children” refers to
the mission and core value of Shriners Hospital for Children, and the way in
which USF students can make a difference. “For you.” relates to how
volunteering aids in the development of professional skills for the students.
This tagline links our message of leadership and personal growth with
the deep-seeded need of our target (USF students) to make the world a
better place.
All of the ads in this campaign will depict situations volunteers may
experience while working with Shriners - Tampa, and how those situations
develop the volunteers’ leadership skills.
We recommend the use of newspaper display ads in the Oracle, billboard
bulletins in the surrounding USF Tampa area, bus transit posters on the
Bull Runner shelters, Facebook “viral” ads, and the Marshall Student Center
Feature Wall /LED wall. The creative executions reflect these
recommendations.
Situation Analysis
Situation Analysis
Shriners Hospital for Children-Tampa is one of 22 non-profit hospitals
that specialize in pediatric specialty care and orthopedics, including:
various bone and muscle problems such as cerebral palsy, scoliosis,
and other limb and growth problems. The main difference between
Shriners and other non-profit hospital is that they treat their patients
absolutely free of charge. This will allow for us to gain a unique
perspective for the USF Shriners campaign.
Currently, 77% of the 2,033 U.S. nonprofit hospitals are not
profitable. Times are especially rough on those hospitals that treat
patients who are uninsured. This has caused for a dramatic rise in
Medicare costs, and since nonprofit hospitals get a rather large tax
break, it is causing for our economy to suffer.
What has been hurting a lot of the local nonprofit hospitals is that
they do “everything for everyone.” This kind of mentality causes those
hospitals costs to dramatically increase because their employees must
be professionally trained and have the proper equipment in a wide
range of areas in health care. The one thing that Shriners can use to
their advantage is that their hospitals are specialized in one or two
services per hospital. This allows for Shriners to cut down on many
costs that other hospitals have to spend the majority of their funds
on. Shriners Hospital needs to promote awareness and fundraising in
order to survive and surpass all the economical problems that
nonprofit hospitals are facing in the current economy.
Cabalo, Jesus. “The Tampa Shriners Childrens Hospital.” Sahib Shriners Home Page. 7 May 2010. Web. 26 Oct. 2010. <http://sahibshrine.org/hospitals/index.html> Hundley, Kris. “Nonprofit Hospitals Can Be Money-making Operations - St. Petersburg Times.” Tampa Newspapers: The Times, TBT & Tampabay.com. 11 Apr. 2008. Web. 27 Nov. 2010. <http://www.tampabay.com/news/business/article447120.ece>. Hundley, Kris. “Nonprofit Hospitals Can Be Money-making Operations - St. Petersburg Times.” Tampa Newspapers: The Times, TBT & Tampabay.com. 11 Apr. 2008. Web. 27 Nov. 2010. <http://www.tampabay.com/news/business/article447120.ece>. “Bay Area Nonprofit Hospital Income | Tampabay.com - St. Petersburg Times and Tbt*.” Tampa Newspapers: The Times, TBT & Tampabay.com. American Hospital Information, 2009. Web. 27 Oct. 2010. <http://www.tampabay.com/specials/2008/ interactives/hospital-finance/>. Christensen, Clayton M. “Disrupting The Hospital Business Model - Forbes.com.” Forbes.com - Business News, Financial News, Stock Market Analysis, Technolo-gy & Global Headline News. 31 Mar. 2009. Web. 27 Nov. 2010. <http://www.forbes.com /2009/03/30/hospitals-healthcare-disruption-leadership-clayton-christensen-strategy-innovation.html>. Deemas, Beth Anne. “Shriners Campaign Brief.” 5 Oct. 2010. Speech.
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Product Category
03 04
Situation Analysis
“Home - Shriners International.” Shriners - Welcome. 24 Feb. 2010. Web. 19 Oct. 2010. <http://www.shrinershq.org/ShrinersHQ/>. Andrews, Michael C. “Shriners Hospitals for Children: Information from Answers.com.” Answers.com: Wiki Q&A Combined with Free Online Dictionary, Thesau-rus, and Encyclopedias. 2010. Web. 20 Oct. 2010. <http://www.answers.com/ topic/shriners-hospitals-for-children.>. Frantom, Frank. “Shriners Hospital Tour.” Personal interview. 16 Oct. 2010. Frantom, Frank. “Shriners Hospital Tour.” Personal interview. 16 Oct. 2010. Deemas, Beth Anne. “Shriners Campaign Brief.” 5 Oct. 2010. Speech.
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Brand
Shriners International is a fraternity based on fun, fellowship and the
Masonic principles of brotherly love, relief and truth. The Masonic
Shriners’ red fez and mini-scooter parades are the goofy side to their
serious support of the Shriners Hospitals For Children. The one thing
that the Shriners make sure of is that “Everything is for the children. ”
From the exam rooms, to the type of flooring and colors of the walls,
there is an overarching theme within these hospitals that everything
truly is done for the children.
The Shriners Hospitals for Children- Tampa is also very proud of its
family-like atmosphere, where ‘patients’ aren’t viewed as patients, but
instead are viewed and treated like family.
The most impressive part of Shriners-Tampa is that 91-93% of all the
funds raised and/or donated goes directly to the children or research.
The majority of Shriners Hospitals for Children’s effort is aimed simply
at maintaining all 22 hospitals.
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Situation Analysis
“Shriners Hospitals for Children® Volunteer Opportunities in Tampa.” Shriners - Welcome. 2010. Web. 19 Oct. 2010. <http://www.shrinershq.org/Hospitals/Tam-pa/GetInvolved>. “Merriam Webster: Dictionary: Orthopedic.” Merriam Webster Dictionary. Merriam Webster. Web. Nov. 2010. <http://www.merriam-webster.com/dictionary/ortho-pedic>. “Home - Shriners International.” Shriners - Welcome. 24 Feb. 2010. Web. 19 Oct. 2010. <http://www.shrinershq.org/ShrinersHQ/>. Frantom, Frank. “Shriners Hospital Tour.” Personal interview. 16 Oct. 2010. Frantom, Frank. “Shriners Hospital Tour.” Personal interview. 16 Oct. 2010. Frantom, Frank. “Shriners Hospital Tour.” Personal interview. 16 Oct. 2010. Deemas, Beth Anne. “Shriners Campaign Brief.” 5 Oct. 2010. Speech.
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Product/Service
Shriners Hospitals for Children-Tampa provides free specialty care to
children under the age of 18, with the only requirement being that
the patient’s condition must be treatable. The Tampa location specializes
in orthopedic care. The Merriam-Webster’s dictionary definition of
orthopedic is: marked by or affected with a skeletal deformity, disorder,
or injury. Examples of orthopedic issues include bone and muscle
problems, such as cerebral palsy, scoliosis and other limb and growth
disorders. Shriners-Tampa also provides a wheelchair and walker
building center for any child, whether treated by Shriners or not, that
may need one.
If a child comes to the Tampa location in need of any of the other
Shriners Hospital specializations, including: burn care, spinal cord
injury, rehabilitation or cleft lip and palate, the Hospital will fund a trip
for the child and a Shriners representative to go to another Shriners
Hospital location and get the proper medical attention that the child
needs. The child’s family will not have to pay a single penny for any of
these services or the trip to another hospital, if necessary, the Shriners
cover all costs. After all, everything Shriners does is for the children.
Shriners Hospitals for Children is doing everything it can to survive
in this brutal economy; therefore, it will soon start charging insurance
companies, in place of closing down six locations.
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Situation Analysis
“Shriners Hospitals for Children® About Us.” Shriners - Welcome. Apr. 2010. Web. 19 Oct. 2010. <http://www.shrinershq.org/Hospitals/Main/About>. “Shriners Hospitals for Children: Facebook Fan Page.” Welcome to Facebook. 2010. Web. 27 Sept. 2010. <http://www.facebook.com/index.php?#!/ShrinersHospital-sfor Children?v=info>. “Shriners Hospitals for Children: Facebook Fan Page.” Welcome to Facebook. 2010. Web. 27 Sept. 2010. <http://www.facebook.com/index.php?#!/ShrinersHospi-tals forChildren?v=info>. “The Tampa Shriners Childrens Hospital.” Sahib Shriners Home Page. 2009. Web. 27 Nov. 2010. <http://sahibshrine.org/hospitals/index.html>. Frantom, Frank. “Shriners Hospital Tour.” Personal interview. 16 Oct. 2010.
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Consumer
The consumers of the services provided by Shriners Hospitals for Chil-
dren - Tampa are children with various bone and muscle problems.
Shriners Hospitals for Children is a one-of-a-kind international health
care system dedicated to improving the lives of children by providing
specialty pediatric care, innovative research and outstanding teaching
programs.
Children up to the age of 18 with orthopedic conditions are eligible
for admission and receive all care in a family-centered environment
at no financial obligation to patients or families. Children who are in
need of physical or occupational therapy can also be treated at
Shriners, and can also be provided with a specialized service in
making custom-designed braces and artificial limbs.
Shriners - Tampa is one of 3 hospitals that have a center specifically
for building custom wheelchairs for children. Shriners - Tampa will
provide these absolutely free of charge and will build brand new
wheelchairs for the child as he or she grows.
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Situation Analysis
“Shriners Hospitals for Children® Hospitals by Specialty.” Shriners - Welcome. 2010. Web. 10 Oct. 2010. <http://www.shrinershq.org/Hospitals/Main/Hospital-sBySpecialty>. Deemas, Beth Anne. “Shriners Campaign Brief.” 5 Oct. 2010. Speech. “The Tampa Shriners Childrens Hospital.” Sahib Shriners Home Page. 2009. Web. 27 Nov. 2010. <http://sahibshrine.org/hospitals/index.html>. Deemas, Beth Anne. “Shriners Campaign Brief.” 5 Oct. 2010. Speech. “Florida.it at Weblo Websites.” Weblo Virtual Domains, Property, Celebrity and Auction. 2010. Web. 10 Oct. 2010. <http://www.weblo.com/website/General/florida.it/493685/>. “USF Parking and Transportation Map.” USF of Parking and Transportation Services. <http://usfweb2.usf.edu/parking_services/maps/Visitor_Map_2008-09.pdf>.
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Geographic Market Area
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The Shriners Hospital for Children - Tampa is a $30 million, 60-bed
pediatric orthopedic hospital serving children in Florida, southern
Georgia and the Caribbean free-of-charge. The Hospital is located on
the USF campus, near the Moffitt Cancer Center and the Health
Sciences building.
The purpose if this campaign is to raise awareness, interest, and
volunteering/fundraising efforts for Shriners-Tampa. The USF Tampa
campus is the most effective geographic area to target when it comes
to raising volunteer and fundraising efforts because of the large
population of USF college students. The USF student community can
cover the most ground in fundraising and awareness events
dedicated to Shriners because it is the only community of its size in
the immediate are of the hospital.
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Situation Analysis
“CLCE: Volunteer USF.” Center for Leadership & Civic Engagement. 2010. Web. 27 Oct. 2010. <http://leadandserve.usf.edu/servevolunteer.php>. “CLCE: Volunteer USF.” Center for Leadership & Civic Engagement. 2010. Web. 27 Oct. 2010. <http://leadandserve.usf.edu/servevolunteer.php>. “Moffitt Cancer Center Logo.” Cancer Centers - Cancer Hospital & Treatment Center - H. Lee Moffitt Cancer Center & Research Institute Cancer Hospitals - H. Lee Moffitt Cancer Center & Research Institute. 1996. Web. 28 Nov. 2010. <http://www.moffitt.org/>. “Metropolitan Ministries Logo.” Metropolitan Ministries - Helping Tampa Bay. Web. 28 Nov. 2010. <http://www.metromin.org/>.
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Competitors
The main competitors for volunteering are Moffitt Cancer Center and
Metropolitan Ministries. While, both offer different services than
Shriners - Tampa, they are competitors in the sense that they currently
hold the most sought after positions in volunteering within the USF
student community.
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Competitive CreativeAnalysis
Competitive Creative Analysis
Communication messages for Moffitt Cancer Center try to convince
people already highly involved within the community that supporting
a leading cancer research hospital through community service and
donations will help advance cures and means of prevention. Moffitt
Cancer Center supports this claim by showing how fund raising and
volunteering directly affect advancements that have been
accomplished in cancer research.
The brand character of Moffitt Cancer Center is to be the leader in
scientific discovery and translation into compassionate care, cures,
and prevention of cancer for our community and the world.
The message tone of Moffitt Cancer Center is educational, motivating,
and inspirational. The tagline of Moffitt Cancer Center is “Total Cancer
Care.”
Current positioning and strategies of Moffitt Cancer Center includes
the Miles for Moffitt race held in the spring on the University of South
Florida campus. In terms of the current project this analysis suggests
that Shriners Children’s Hospital should make a larger effort in pro-
moting how the hospital is changing the children’s life and that fund
raising events such as a race, like the Miles for Moffitt, could
definitely be something that Shriners could create for themselves.
“Connect With Us.” Children’s Hospital Los Angeles. Jan.-Feb. 2010. Web. 11 Oct. 2010. <http://www.chla.org/site/c.ipINKTOAJsG/b.5207559/k.3E23/Childrens _Hospital_Los_Angeles_____LA8217s_first_and_largest_hospital_dedicated_specifically_to_treating_children_throughout_Southern_California.htm>. Walewski, Nicole. “Moffitt Cancer Center - Total Cancer Care.” Moffitt Campaign: Total Cancer Care. 2009. Web. 9 Nov. 2010. <http://www.coroflot.com/nicole _walewski/Print-Ads/8>. “Moffitt Cancer Center - Mission and Values.” Cancer Centers - Cancer Hospital & Treatment Center - H. Lee Moffitt Cancer Center & Research Institute Cancer Hospitals - H. Lee Moffitt Cancer Center & Research Institute. 2004. Web. 8 Nov. 2010. <http://www.moffitt.org>. Walewski, Nicole. “Moffitt Cancer Center - Total Cancer Care.” Moffitt Campaign: Total Cancer Care. 2009. Web. 9 Nov. 2010. <http://www.coroflot.com/nicole _walewski/Print-Ads/8>. “Cancer Center - Cancer Treatment Center - Total Cancer Care from Moffitt Cancer Hospital Tampa, Florida.” Cancer Centers - Cancer Hospital & Treatment Center - H. Lee Moffitt Cancer Center & Research Institute Cancer Hospitals - H. Lee Moffitt Cancer Center & Research Institute. 2004. Web. 6 Nov. 2010. <http://www.moffitt.org /site.aspx?spid=54A14FA0FD654729A5D617402FBBACDA&ForwardFrom=EDB6E253685745BDB8D071B6C45DBD1C&ForwardFrom=5EAD8CB0D32541ACA03E11380ECF3146>. “Miles for Mofftt at the University of South Florida.” Florida Bank’s Miles of Moffitt. 2006. Web. Nov. 2010. <http://www.milesformoffitt.com/>.
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Moffitt Cancer Center
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Competitive CreativeAnalysis
Moffitt Cancer Center. Advertisement. Cancer Centers - Cancer Hospital & Treatment Center - H. Lee Moffitt Cancer Center & Research Institute Cancer Hospitals - H. Lee Moffitt Cancer Center & Research Institute. Web. 28 Nov. 2010. <http://www.moffitt.org/>. Moffitt Cancer Center. Advertisement. Cancer Centers - Cancer Hospital & Treatment Center - H. Lee Moffitt Cancer Center & Research Institute Cancer Hospitals - H. Lee Moffitt Cancer Center & Research Institute. Web. 28 Nov. 2010. <http://www.moffitt.org/>. “Miles for Moffitt Logo.” Miles for Moffitt at the University of South Florida. 2006. Web. 28 Nov. 2010. <http://www.milesformoffitt.com/>.
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Moffitt Cancer Center Advertising Examples
Internet Banner Ad
Internet Banner Ad
Magazine Ad - Full Page, Full Color
Promotional T-Shirt
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Competitive CreativeAnalysis
Communication messages for Metropolitan Ministries try to persuade
people to donate food, money, or even volunteer services to help the
organization be more successful. Metropolitan Ministries supports
this claim by faithfully reaching out to poor, hungry and homeless
men, women and children in their time of need — providing life-
changing answers and the proper motivation to get to a better place.
The brand character of Metropolitan Ministries is to alleviate
suffering, promote dignity and instill self-sufficiency...as an expression
of the ongoing ministry of Jesus Christ.
The message tone of Metropolitan Ministries is spiritual and
motivational.
The tagline of Metropolitan Ministries is “Hope Lives Here.”
Current positioning and tactics of Metropolitan Ministries are stating
it is one of America’s most effective and innovative caregivers to the
homeless.
In terms of the current project, this analysis suggests that Shriners
should take a more promotional approach, the way Metropolitan
Ministries has done. Metropolitan Ministries advertises its accomplish-
ments and really focuses on the fact that the majority of the work is
done by volunteers. It knows how to truly show what the
volunteers can do for others. This is an approach Shriners - Tampa
should take into consideration.
“Who We Are.” Metropolitan Ministries. 2008. Web. Nov. 2010. <http://www.metromin.org/whoweare.aspx>. “What We do.” Metropolitan Ministries. 2008. Web. Nov. 2010. <http://www.metromin.org/whoweare.aspx>. “Mission and Vision Statements.” Metropolitan Ministries - Helping Tampa Bay. 2008. Web. 28 Nov. 2010. <http://www.metromin.org/whoweare/missionvision-guidingvalues.aspx>. “Welcome.” About: Earn Your Wings. Metropolitan Ministries. Web. Oct. 2010. <http://www.metromin.org/about-earnyourwings>. Metropolitan Ministries - Helping Tampa Bay. 2009. Web. 28 Nov. 2010. <http://www.metromin.org/>. Fitzgerald, John. “Giving.” Giving:: Metropolitan Ministries. NCH, 3 Apr. 2010. Web. 10 Oct. 2010. <http://www.metromin.org/giving>.
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Metropolitan Ministries
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Competitive CreativeAnalysis
Advertisement. Metropolitan Ministries - Helping Tampa Bay. Web. 28 Nov. 2010. <http://www.metromin.org/news/mediaresources.aspx>. Advertisement. Metropolitan Ministries - Helping Tampa Bay. Web. 28 Nov. 2010. <http://www.metromin.org/>. Advertisement. Metropolitan Ministries - Helping Tampa Bay. Web. 28 Nov. 2010. <http://www.metromin.org/>. “Seminole Hard Rock Why Hunger Charity Event.” What’s Up Tampa Bay. Web. 28 Nov. 2010. <http://whatsuptampabay.blogspot.com/>.
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Metropolitan MinistriesAdvertising Examples
Internet Banner Ad
Internet Banner Ad
Direct Mail Christmas Postcard
Direct Mail Envelop Design
Promotional Pin
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Target Audience Profile
Target Audience Profile
We are targeting the Tampa USF college community, specifically USF
college students who are enrolled at the Tampa campus. We chose to
solely target USF Tampa college students in this campaign because
the students are the largest population on campus, and our objective
is to raise awareness and interest in the Shriners mission on campus.
We have the largest probability of meeting that objective by targeting
the largest population.
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Target Audience Profile
The majority of the USF Tampa community population is made up of
students. USF Tampa has a student population of 40,486, as compared
to a faculty and staff population of 14,952. According to the USF
System Fact Book 2010/2011, about 60% of the student population
is female and about 40% is male. The average age of undergraduate
students is 23 while the average age of graduate students is 33.
It is important to note that most USF students are just becoming
adults. USF is their first taste of independence, and their first real taste
of responsibility. College is the time when students leave childhood
and become adults. In effect, college students (our primary target)
have more in common with the children being treated at the Shriners
Hospitals for Children - Tampa than the faculty and staff at the
university. This is another reason to solely target students.
“STUDENT HEADCOUNT.” USF INFOCENTER. USF, 2010. Web. 18 Oct. 2010. <http://usfweb3.usf.edu/infocenter/?silverheader=&report_category=STU&report_type=SMAJS&reportid=64828>. USF. Pocket Facts. Tampa: USF, 2010. USF Pocket Facts 2010. Web. 15 Oct. 2010. <http://www.usf.edu/pdfs/USF_PocketFacts.pdf)> USF. Tampa: USF, 2004. Student Engagement. 2004. Web. 11 Oct. 2010. <http://nsse.iub.edu/2004_annual_report/pdf/annual_report.pdf>.
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USF Student Demographics
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USF Student Psychographics
While USF college students are from a variety of different backgrounds
and have a variety of different experiences, it is possible to identify
general commonalities among them.
On average college students spend 13 hours a week preparing for
and participating in class, 3.5 hours a week on campus not preparing
for class, 5 hours a week participating in co-curricular activities, and 12
hours a week relaxing and socializing. Ultimately, the goal of this
campaign is to reach USF students during those 3.5 free hours on
campus, and convert some of that time, and some of the 12 hours
relaxing, into time spent volunteering or raising funds.
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Target Audience Profile
On a national level, 80% of fraternity and sorority members
participate in fundraising events compared with only 43% of
non-Greek members, and 60% of seniors and 37% of first-year
students do community service or volunteer work. This means that it
is advantageous to target fraternity and sorority members and seniors
because they are more likely to participate.
Most USF students are Millennials, born between 1979 and 2001.
The majority of Millennials (61%) feel personally responsible for
making a difference in the world. Nearly eight out of ten want to work
for a company that cares about how it contributes to society.
Millennials are a civic-minded generation; they believe it is their re-
sponsibility to make the world a better place, and 78% of Millennials
believe that companies have a responsibility to join them in this
effort. “An overwhelming 74% surveyed indicate they are more likely
to pay attention to a company’s overall messages when they see that
the company has a deep commitment to a cause.” Millennials say
they are prepared to reward or punish a company based on its
commitment to social causes.
This research indicates that students will be more likely to pay
attention to our message because Shriners Hospitals for Children -
Tampa is deeply committed to helping children and their families. If
Shriners - Tampa can engage and communicate with the USF
students a group of brand ambassadors will emerge from those
students who believe in Shriners cause. The research also suggests
that nearly 80% of USF students will be more likely to want to work
with Shriners because Shriners cares about its impact on the lives of
children.
USF. Tampa: USF, 2004. Student Engagement. 2004. Web. 11 Oct. 2010. <http://nsse.iub.edu/2004_annual_report/pdf/annual_report.pdf>. “Cone 2006 Millennial Cause Study - Cause Marketing Forum - Cause Related Marketing Source.” The Cause Marketing Forum - Cause Related Marketing Source. 24 Oct. 2006. Web. 28 Nov. 2010. <http://www.causemarketingforum.com/page.asp?ID=473>.
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USF Student Psychographics Continued
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Target Audience Profile
College students want to make the world a better place, but we
can also assume that because they are in college they want to improve
themselves. Volunteering has been shown to aid in developing
professional skills, skills that are necessary for professional success
after graduation. In a study by Markitects, Inc. titled How Volunteer-
ism Shapes Professional Success, “Eighty-three percent of participants
reported that they acquired, improved or developed their leadership
skills due to volunteer participation, while seventy-eight percent
reported improvement in their communications skills.”
Volunteering for Shriners will not only allow students to be part of
a good cause, but it will also build valuable skills that will aid them in
their professional careers
“How Volunteerism Shapes Professional Success.” Markitects, Inc. <http://cdn.volunteermatch.org/www/corporations/resources/docs/How_Volunteerism_Shapes_Professional_Success.pdf>.
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USF Student Psychographics Continued
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Target Audience Profile
The Pearl
College students feel a responsibility to make the world a better
place. Shriners Hospitals for Children - Tampa does make the world a
better place by aiding children in need and their families. Shriners -
Tampa is looking to raise awareness on campus and ultimately attract
volunteers to its organization. Volunteering for Shriners gives USF
students an opportunity to make the world a better place while
building skills that will make them more competitive in the
professional world.
18Pearl in Oyster. Photograph. Energy Aware. 2006. Web. 28 Nov. 2010. <http://energyaware.net/articles.php?a_id=8>.59
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Problem Statement& Objectives
Problem Statement & Objectives
While Shriners Hospitals for Children-Tampa is located on the USF
Tampa campus, it is not located near any academic buildings. The
closest buildings are the Moffitt Cancer Center and the Health
Sciences building.
While the hospital does offer residency programs for USF medical
students, those students who are not studying medicine may never
visit or find out about the hospital because there are not any classes
near the building or in the area. Only about 10% of USF students are
studying medicine, that means as many as 90% of the USF student
population have never heard of Shriners Hospitals for Children-Tampa.
The main communication problem Shriners Hospitals for Children-Tampa
is encountering regarding the USF student population is that most
students are unaware that the hospital exists on the USF campus, or
that it offers excellent volunteer opportunities.
“USF Parking and Transportation Map.” USF of Parking and Transportation Services. <http://usfweb2.usf.edu/parking_services/maps/Visitor_Map_2008-09.pdf>. “College of Medicine Admissions.” USF Health - Education, Research, Healthcare in Medicine, Nursing, and Public Health. Web. 28 Nov. 2010. <http://health.usf.edu/medicine/mdadmissions/teaching_centers.htm>. USF. Pocket Facts. Tampa: USF, 2010. USF Pocket Facts 2010. Web. 15 Oct. 2010. <http://www.usf.edu/pdfs/USF_PocketFacts.pdf)>
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Problem Statement
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Problem Statement& Objectives
- To increase awareness that the Shriners Hospitals for Children-Tampa
is located on the USF Tampa campus among USF students from about
10% to 30% between January 10, 2011 (the start of the Spring semester)
and December 9, 2011 (the end of the following Fall semester).
- To create interest in the Shriners Hospitals for Children-Tampa mission
and values, which will result in an increase in volunteer efforts by USF
Tampa students by 15% by December 9, 2011.
Objectives
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Rationale
As few as 10% of USF students are currently aware that Shriners
Hospitals for Children-Tampa exists on campus. That means it is
feasible to use our message to increase awareness by 20% over a
12-month period beginning in January 2011.
The current percent of USF students who volunteer with Shriners
Hospitals for Children-Tampa is so small it is negligible. Therefore
it is viable to expect a 15% increase in volunteer efforts by USF
Tampa students after a 12-month period.
Deemas, Beth Anne. “Shriners Campaign Brief.” 5 Oct. 2010. Speech.63
Creative Strategy Statement
Creative Strategy StatementThe Message will inform the USF-Tampa students that volunteering for
Shriners builds leadership skills, while helping a good cause.
Support will be that Shriners provides volunteering, fund raising and
event planning opportunities all of which help the students become
leaders and help Shriners continue its mission of helping children.
Rationale: Based on our research, the majority of USF students
“feel personally responsible for making a difference in the world,” and the
majority of those who volunteer report improved leadership skills due to
volunteer participation. Volunteering can be beneficial for both the
student as well as for the hospital and the children.
The brand character: Shriners Hospital for Children - Tampa has the spirit
of a child; it is inspirational, giving and fun.
Message tone will be virtuous, optimistic and playful.
Rationale: The message tone needs to convey the commitment Shriners -
Tampa has for children in order to get the attention of USF students
because most USF Students are more likely to pay attention when they
see a deep commitment to a cause. Because Shriners - Tampa is a children’s
hospital we must also keep the fun and playful spirit of a child in mind.
Tagline will be For the children. For you.
Rationale: “For the children” refers to the mission and core value of
Shriners Hospital for Children, and the way in which USF students can
make a difference. “For you.” relates to how volunteering aids in the
development of professional skills for the students.
This tagline links our message of leadership and personal growth with
the deep-seeded need of our target (USF students) to make the world a
better place.
“Shriners Hospitals for Children® Volunteer Opportunities in Tampa.” Shriners - Welcome. 2010. Web. 19 Oct. 2010. <http://www.shrinershq.org/Hospitals/Tampa/GetInvolved>. “Cone 2006 Millennial Cause Study - Cause Marketing Forum - Cause Related Marketing Source.” The Cause Marketing Forum - Cause Related Marketing Source. 24 Oct. 2006. Web. 28 Nov. 2010. <http://www.causemarketingforum.com/page.asp?ID=473>. “How Volunteerism Shapes Professional Success.” Markitects, Inc. <http://cdn.volun-teermatch.org/www/corporations/resources/docs/How_Volunteerism_Shapes_Profes-sional_Success.pdf>.
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For the Children. For you.
I learned to entertain with my creativity and imagination.
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For the Children. For You.
I learned to inspire others to express themselves.
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I learned to express myself freely from drawing with the children on the sidewalk.
For the Children. For You.For the Children. For You.
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I developed managerialskills while organizing a soccer game.
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I refreshed my analytical skills by helping a child do his math homework.For the Children. For You.
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For the Children.
For You.
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Create
Be Patient
Be Confident
Innovate
Inspire
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I learned how to budget whileplanning a field trip to a baseball game for the children.
For the Chi ldren. For You.
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Heather Scott Heather Scott
Heather Scott
I gained humility by working as part of ateam.
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For the Children. For You.
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Kimberly Smith Kimberly Smith
For the Chi ldren. For You.
Kimberly Smith
I learned to be pers istent whi lehelping a chi ldwalk again .
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