Seven Critical Steps to Tablet Deployment , by Jack Gold

8/13/2019 Seven Critical Steps to Tablet Deployment , by Jack Gold

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J.GoldJ.GoldAssociatesAssociates


www.jgoldassociates.com

7 Critical Steps toan Effective Tablet

DeploymentJack Gold

Principal Analyst

J.Gold Associates, LLC.Follow me: @jckgld

Presented at TabletBiz New York, 13 November 2013


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2013 J.Gold Associates, LLCJ.GoldJ.GoldAssociatesAssociates

J.GoldJ.GoldAssociatesAssociateswww.jgoldassociates.com

The Democratization of IT

The majority of organizations offer at least somesupport for BYOD

Democratization of IT means that user preferences are asimportant as IT directives. IT cant dictate!

This will have an effect on operations, including:

Consumerization of personal tools/apps/devices

Doing things securely is challenging

Content Management required

Enforcement of BYOD PolicyMission Critical or just convenient?

Bottom Line: BYOD and democratization requires new

view on what mobile is and how ROI is achieved


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And the Survey Says

Copyright 2012 J.Gold Associates, LLC.



What are enterprisesexpecting with Tablets?

How Mobile are users

How will tablets be usedcompared to other mobiledevices



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7 Critical Steps to Tablet Deployment

Have a Strategy Be Proactive, Not Reactive

Know what your users want to do with a mobile device Choose the app and then the device, not the other way around

Keep it secure PC security isnt what you need in a mobile world

Have a mobile device management strategy Concentrate on apps and data, not the device

Stay flexible, manage diversity Market and user demands continue to change at a rapid pace

How much benefit will it offer? Evaluate to minimize TCO and maximize ROI

How will devices be supported? Is organization equipped to provide mission critical support?


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Enterprise-Class Mobile Strategy

Formulate a sustainable, flexible strategy by:

Assessing ITs roll in mobility

Identifying classes of users and their needs and wants

Defining device classes and capabilities and shortcomings

Creating and enforcing effective policies to users and devices

Understanding your mobile Risk Profile

Creating and implementing a Strategic Plan

Deploying the right supplementary products

Bottom line: Corporate governance overdiversification of devices wont come automatically.You have to plan for it!

Source: Condensed from the J.Gold Associates Whitepaper: 7 Steps to Enterprise Mobile Security


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Mobile Security Breaches


*Excerpted from the J.Gold Associates study: Enterprise Mobile Applications: A Study of Strategy and Adoption Trends

The Security Gap

User

Choic

e

ITControl

Security

Diversity

Acceptable Riskvs. Security

TheSecurity

Gap

User

Choic

e

ITControl

Security

Diversity

Acceptable Riskvs. Security

TheSecurity

Gap


How does your organization compare?


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Lifecycle Management

What needs to be managed

Devices, connections, users, apps, functions

Deploying devices at the least cost

How to determine overall TCO

Device cost is only 10%-20% of overall TCO/yr

Other factors include: Provisioning

Support

Upgrades (Apps, OS)

Repair/Replacement

Retirement

Bottom Line: TCO of a smart phone or tablet can easily reach$3K-$5K per year beyond connectivity cost!


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User vs. IT

Users want to do their jobs with the least amount ofeffort required.

Many see corp. management as invasive and limiting

Most IT groups see management as hard

And many dont have the required expertise for new age devices

User #1 goal is get job done with minimal effort.What's IT's #1 goal? That's the disconnect.

Need to align IT goal and user goal, mostly its not the same.

This means developing a relationship with end users

IT often isn't invested in understanding their jobs/workflows

To be successful, security MUST be fully integrated into workflow


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Bottom Line

Implement a strategy based on a diversified approach Think apps and devices tempered by ROI and TCO

Supplement strategy as needed

Evaluate based on multiple factors including security,manageability, governance, and ROI

This is often not done effectivelyNot all devices, apps or users are created equal

Classify each - Only way to get control and prevent anarchy

Management and Governance are key

Communicate with users to overcome any resistance

Expect change and create organization that embraces it

Mobile complexity will not be slowing down any time soon!


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Questions?

How to contact me:

Jack E. GoldPresident and Principal

Analyst

[email protected]

Twitter: @jckgld

J.Gold Associates, LLC

6 Valentine Rd

Northborough, MA 01532

508-393-5294

www.jgoldassociates.com



Some Additional Reading:Select whitepapers available on request

A Heuristic Approach to MobileSecurity

A Guide to Deploying Application

Enabled Smart Phones Durable Smart Devices for Mobile

Field Workers Choosing an Enterprise-class

Wireless Operating System

Additional whitepapers and researchare available on our web site

Seven Critical Steps to Tablet Deployment , by Jack Gold

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