The Minnesota State Colleges and Universities system is an Equal Opportunity employer and educator.

Serving Adults in Transition –

Creating Opportunities for

Success

Minnesota State Colleges and

Universities:

Presentation to CTCE Group: February 16, 2010

The Minnesota State Colleges and Universities system is an Equal Opportunity employer and educator.

Workforce Development:

Best Practices Initiative - Office of the

Chancellor, Shari Olson, System Director

Slide 3

Unemploy

ed

Faces of the Unemployed

Family

Friend

Neighbor

Slide 4

Sharing our Story

Documenting Best Practices: A

qualitative approach to sharing best

practices

Slide 5

Sharing our Story

Q#1) Share 1-3 best practices in your

services to dislocated workers

Slide 6

Sharing our Story

Q#2) What’s working, what’s not

working

• agency-to-agency

• department-to-department

• college-to-the-system

Slide 7

Sharing our Story

Q#3) What are some of your questions

for DEED?

Slide 8

Lessons Learned

• You are brilliant!

• The “whole is greater” than the sum of its

parts.

• We can be part of the change – In

service to the working adult.

• Learning is forever.

• Learning is for all of us.

• There is tremendous opportunity to

collaborate at this time of declining

resources – are we?

Slide 9

Central Lakes College

• Location

– Brainerd

– Staples

• Enrollment

– +4,800

– 55% FT

• Diversity

– 4.4% students

of color

http://www.clcmn.edu/

Slide 10

Best Practice:

Central Lakes College

Partnered with Rural MN

Concentrated Employment

Program (CEP)

• In service to dislocated workers:

• CLC created short-term, hour-based, entry-level

training in:

1) Renewable-Sustainable energy

2) Retro-green Construction

3) Administrative Office Management

Slide 11

Century College

• Location

– White Bear Lake

• Enrollment

– +12,300

– 46.4% FT

• Diversity

– 26% students

of color

http://www.century.edu/

Slide 12

“WORKFORCE RESPONSE TEAM”

CENTURY COLLEGE

CAMPUS MODEL FOR SERVING DISPLACED WORKERS

Continuing Education

Academic Affairs

Student Services

Slide 13

“What’s Working, What’s Not

Working?” – We Need to Communicate

Outside of Our Traditional Boundaries

Share information across silos, across the

system

ACADEMICS

CAOs

BUSINESS OUTREACH

COAs

STUDENT SERVICES

CSSOs

Slide 14

Share Information Across the

College and Across the System

CAO/CSSO/DEANS CONFERENCES

LISTSERVS BEST PRACTICES

Slide 15

Best Practices at Century College

• Public Computer Access for

Community Members

• Launched October 2009

Slide 16

Best Practices: Century College

• Adopt-a-Workforce

• Innovations Council

• For More Information Contact:

Mary McKee and Jane Nicholson

Slide 17

Inver Hills Community College

• Location

– Inver Grove Heights

• Enrollment

– +8,353

– 39.3% FT

• Diversity

– 17.3% students

of color

http://www.inverhills.edu/

Slide 18

Best Practices:

Inver Hills Community College

Adult Success through Accelerated

Programs (ASAP)

Offers adult students accelerated options for

meeting goals by offering the following:

• Personalized educational planning

• Accelerated 8-week courses meeting once per

week

• CREDIT FOR PRIOR LEARNING

Commitment: 1-2 years depending on prior

experience

Cost: Varies by program and dependent on prior

experience

Slide 19

Best Practices:

Inver Hills Community College

• FREE Career Planning Workshop

Designed for adults – starting college,

returning to college, considering a new

career direction, or experiencing job

transition.

• Marketing initiatives and planning in

Customized Training division

• Technology programming for high school

students “After School Computer

Technology Academy”

Slide 20

Minneapolis Community &

Technical College

• Location

– Minneapolis

• Enrollment

– +12,761

– 41% FT

• Diversity

– 44.9% students

of color

http://www.minneapolis.edu/

Slide 21

Best Practices:Minneapolis Community & Technical College

Excellence in Manufacturing Program

• 6-week intensive program

• Sponsored by COLOPLAST

• Curriculum:

• Welding, CAD, CAM, Quality, Print

Reading, Lean Principles

• Final Project is a "Kaizen Event"

• See handout for more information

Slide 22

North Hennepin Community College

• Location:

– Brooklyn Park

• Enrollment:

– 9,900+

– 38% FT

• Diversity:

– 30% students of color

• http://www.nhcc.edu/

MB, BS, NH, BB, LGMB, BS, NH, BB, LG

Slide 23

Best Practice: North Hennepin Community College

• Collaboration between NHCC and Osseo

ABE (2006)

– NHCC: math paraprofessional, work-study,

space and technology

– Osseo ABE: teacher/coordinator,

administrative assistance

• Program to strengthen academic and

computer skills and help prepare learners

for college-level work - Online – FREE

• See FastTRAC Handout for more

information

Slide 24

• Receive one-on-one instructor feedback

• Learn valuable study strategies

• Explore careers and create an education

and career plan

• Strengthen reading, writing, math and

research skills

• Sample college courses, such as biology,

economics and psychology

65% of College Prep students move onto college credit courses

Best Practice: North Hennepin Community College

Slide 25

Best Practice: North Hennepin Community College

“I just re-tested on the math

portion of the placement test and I

have doubled my score!”

“Not only does the College Prep Center help

students to prepare themselves by learning or

re-learning in my case…it also saves us money

on not paying for the pre-college classes.”

January – June 2009 – served over 75 students

Goal FY 10: Serve over 200 students in College Prep

Slide 26

Pine Technical College

• Location

– Pine City

• Enrollment

– +1,148

– 36.5% FT

• Diversity

– 6.4% students

of color

http://www.pinetech.edu/

Slide 27

Best Practices:

Pine Technical College

ONLINE MONTHLY NEWSLETTER

IT PERSONAL PACE PROGRAM

• What is it?: IT training via WebX

• One-on-One

• 80 courses are available

• Current partners are Central Lakes

College & Century College

Slide 28

Best Practices:

Pine Technical College

Department of Labor Grant – Feb. 09

• Community-Based Job Training Grant

• Advanced Manufacturing grant

• $1.997 million

• 3-year project

• Serving:

– Dislocated Workers

– Incumbent Workers

– Elementary and Secondary Students

Slide 29

Riverland Community College

• Location

– Albert Lea

– Austin

– Owatonna

• Enrollment

– +4,932

– 39.6% FT

• Diversity

– 10.8% students

of color

http://www.riverland.edu/

Slide 30

Best Practices:

Riverland Community College

SKILLS FOR MANUFACTURING

• NEW 26 credit certificate program:

• Contract with Workforce Development Inc.

• Classes are held at all three locations

(Owatonna, Albert Lea, and Austin)

• Delivered in a block model with 1-2

courses offered at one time

Slide 31

Best Practices:

Riverland Community College

Customized Training Department invites

DEED Business Service Specialists to

attend bi-monthly meetings:

• Increases awareness of college programs

• BSS share intelligence about what is

needed w/in business community

• Creates a relationship of trust

Slide 32

Best Practices:

Riverland Community College

College in the Jail

• Offer one course per semester

• Enrollment is a mix of offenders and

traditional students

• College studied model at Temple

University (inside/out)

• Currently looking for scholarship sponsors

to continue the program

• Also offering credit-based programming in

Faribault and Waseca

Slide 33

South Central College

• Location

– North Mankato

– Faribault

• Enrollment

– +5,396

– 48.4% FT

• Diversity

– 6.7% students

of color

http://www.southcentral.edu/

Slide 34

Best Practices:

South Central College

KEY - CONTACT for SERVING Dislocated

Workers (DLW)

• Designated ONE person in Student

Services to be the “go-to-person” when

dislocated workers come into the college

with questions.

Slide 35

Best Practices:

South Central College

MARKETING EXAMPLE:

• High Demand Occupations

Marketing Brochure promotes

college programs in Workforce

Center language

Slide 36

Mesabi Range Community &

Technical College

• Location

• Virginia

• Enrollment

– +2,076

– 59.4% FT

• Diversity

– 7.9% students

of color

http://www.mesabirange.edu

Slide 37

Best Practices:

Mesabi Range Community &

Technical College

Legislative

Funding

$225,000/yr.

Workforce

Counselors

In NE MN

Region are all

Trained on

efolio

2002-2010

Evolution of

Efolio

Minnesota™

Slide 38

Best Practices:

Mesabi Range Community &

Technical College

Contacts to learn more about this project:

Lisa Kvas, eFolio Program Manager

Roxanne Richards, Director of CECT

Emily , eFolio Trainer

Slide 39

Fond du Lac Tribal and

Community College

• Location

• Cloquet

Enrollment

– +2,777

– 35% FT

• Diversity

– 21.4% students

of color

http://www.fdltcc.edu

Slide 40

Best Practices:

Fond du Lac Tribal and Community

College

• Candi meets with WFC counselor 1 x per

week

• Home Health Aide/NA – serving special

populations

• Leadership Certificate for DLW

– StrengthFinder + 4 hour workshop on strengths

– 7 courses from DDI curriculum

– 40 hours, 2-weeks, 8-noon, open enrollment

– Request made to offer it a second time (Fall 09)

Slide 41

Best Practices:

Fond du Lac Tribal and Community

College

• International Coaching Association –

Candi has completed online certification!

• Continuing Education Partnership with

Lake Superior College (LSC) –

– Develop revenue-sharing model

– Develop CE program jointly

– One marketing piece

Slide 42

Lake Superior College

• Location

• Duluth

• Enrollment

– +8,344

– 46.3% FT

• Diversity

– 7.4% students

of color

http://www.lsc.edu

Slide 43

Best Practices:

Lake Superior College

Center for Lifelong Learning –

• Created in 2008-09 by Vice President,

Steve Wagner

• Designed to serve the “working learner”

or dislocated worker

• Re-Careering Services Director – use the

Kuder Journey

• Credit for Prior Learning, CLEP, Credit-by-

Exam

• See Flexible Learning Options brochure

Slide 44

Hennepin Technical College

• Location

– Brooklyn Park

– Eden Prairie

• Enrollment

– +8,385

– 38% FT

• Diversity

– 27.4% students

of color

http://www.hennepintech.edu/

Slide 45

Best Practices:

Hennepin Technical College

WorkFast Programs – short-term

intense training programs that lead to

employment

• Quality, stackable training that

results in competitive skills leading to

new and enhanced opportunities for

graduates.

Slide 46

Best Practices:

Hennepin Technical College

Sampling of WorkFast Programs:

1) Bio-manufacturing & Medical Device

Manufacturing

2) Forklift Training

3) Cisco Certified Network Administrators

(CCNA)

4) JAVA Certification Training

5) Energy Efficiency Technician

6) Automated Machinery Tech / Automation

Robotics

Slide 47

Anoka Technical College

• Location

– Anoka

• Enrollment

– +3,000

– 44% FT

• Diversity

– 18% students

of color

http://www.anokatech.edu/

Slide 48

Best Practice:

Anoka Technical College

NEXT STEPS PROGRAM:

– Partnership project with Anoka County

Workforce Center

– Seamless educational opportunities for working

adults seeking career and retraining options.

– Gives people an opportunity to start taking

technical college classes at various times of the

semester.

– Medical Assistant, Information Technology,

Electronic Engineering Technology and

Construction Electrician programs

Slide 49

Center for American Progress

• Working Learners Report, June 09

• Louis Soares, Author

• Link to bio.

http://www.americanprogress.org/aboutus/

staff/SoaresLouis.html

Slide 50

Author of Working

Learners:

Educating our

entire workforce

for success in the

21st century

Louis Soares,

Director,

Postsecondary

Education Program,

Center for American

Progress

Slide 51

Center for American Progress

• Community Colleges and

Competitiveness: Generating

Economic Opportunity Through

Innovation in Postsecondary Education

• January 27, 2010 Keynote: Dr. Jill Biden

• LIVE VIDEO:

http://www.americanprogress.org/ev

ents/2010/01/commcoll.html

Slide 52

Articles by Louis Soares

Putting the Customer First in College, Nov. 2, 2009

Working Learners Need Innovative Education

Models, October 13, 2009

Working Learners, June 22, 2009

Work and Education Can Go Hand in Hand, 4/13/09

Innovation Is in the Details, March 31, 2009

A Postsecondary Degree or Credential in Every Pot, February 26, 2009

Making Students More College-Ready and Colleges

More Student-Ready, October 8, 2008

College-Ready Students, Student-Ready Colleges, August 12, 2008

There’s More to College than Just Getting In, 4/23/08

Hollywood Ending: Union Wins an Employee Victory, February 13, 2008

Stimulus that Works: Senate Correct to Focus on

Unemployment Insurance, February 6, 2008

Slide 53

Center for American Progress

• 3 new papers :

• 1) Re-imagining Community Colleges in

the 21st Century

• 2) Models Of Postsecondary Success For

Low-Income Adults And Youth:

Community College And Workforce

System Partnerships

• 3) Community College and Apprenticeship

as Collaborative Routes to Rewarding

Careers

• http://www.americanprogress.org/ev

Slide 54

Working Learners in Minnesota

* Center for Adult and Experiential Learning (CAEL) and National

Center for Higher Education Management Systems (2000)

Slide 55

Moving Forward

As we serve the working adults without 2-

year college degrees, diplomas, or

certificates be:

• An observer

• A listener

• An active participant

BE A COLLABORATOR…

BE A CHANGE AGENT

Slide 56

For More Information

Please contact:

Shari L. Olson, Ph.D.

System Director

American Recovery and Reinvestment Act

651-201-1670

shari.olson@so.mnscu.edu

“Education is the most powerful weapon you can

use to change the world.” Nelson Mandela