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Savings and Service Since 1960

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VDC Buzz Word Bingo Andy Repak VDC Director

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VDC BUZZ WORD BINGO Game rules: Use the single serve salt pack as your bingo game piece. Center Bingo is a free spot. The first winner is the first person to complete a row (down, across or diagonally) on their card and stand up shouting VDC BUZZ WORD BINGO. If time permits, a second winner will be the first person to have marked every space on their card and stand up shouting VDC BUZZ WORD BINGO.

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ACCOUNT STATEMENTS EXCEPTIONS RANDOM SAMPLING VDC HOME PAGE COMMENTSFAQSPECIFICATIONS VDC LABORATORY EQUIPMENT CONTRACTOR SERVICES GREEN PRODUCTSTOP SELLERS VDC MISSION STATEMENT COST AVOIDANCE MKT BASKET SURVEY VDC ADVISORY COMMITTEES VDC QA LABORATORY DELIVERIESMSDSVDC BIRTHDAY VDC QA PROGRAM DIRECTIONSORDER STATUS LOOKUP VDC CUSTOMER SERVICE TEAM VDC STAFF VDC QUALITY CONTROL DISCREPANCIES ORDERING OPTIONS VDC CUSTOMERS VENDORS WEBSITE ELECTRONIC ORDERING QUICK LINKS VDC DYNAMIC CATALOG WHSE MGMT SYSTEM (WMS)

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VDC Dynamic Catalog Access the catalog by going to the website link, http://vdc.dgs.virgina.gov

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Information In Our Catalog Billing instructions including invoicing and account statements Deliveries and exceptions General Terms and Conditions including Contractor Provided Services

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VDC Customers The VDC serves the Commonwealth of Virginia: Correctional Institutions, Mental Health Facilities, Other Agencies, Universities and Colleges, Localities, and Political Subdivisions.

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Information In Our Catalog Latest items available with up-to- date item numbers, descriptions and prices Ordering options including electronic ordering

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Information In Our Catalog Provides a live reflection of products maintained in our Warehouse Management System (WMS) Ordering options including electronic ordering Contact information Green products

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Directions to the VDC Find directions to our facility on our home page: http://vdc.dgs.virginia.gov/ Our physical location is: 2400 Riley Ridge Road Sandston, VA 23150

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Material Safety Data Sheets (MSDS) They are available through the Dynamic Catalog from either the vendors website or the VDC server and can be printed. Simply search for the item, click on the multi- colored diamond next to the item number which opens the MSDS sheet as a printable Adobe file.

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Order Status Lookup Feature This feature enables customers to find out when their order is scheduled for shipment, when it left the VDC facility (shipped), and what items are on the shipment. Go to the VDC website or straight to the Order Status Lookup and enter your Requisition or Order number http://shopvdc.dgs.virginia.gov/OrderStatus.aspx

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Go GREEN with the VDC The VDC is proud to offer eco-friendly products. Please check the VDC home page often as our list continues to grow! http://vdc.dgs.virginia.gov Paper Products Detergents and Disinfectants Floor Care Products Strippers and Cleaners Hand and Bath Soap Snow and Ice Melt Recycling Containers

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Meet our Customer Service Team Talita, Becky, Lydia and Sandra Call 804-328-3232 ext. 0

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VDC Customer Service Team Exceptions Directions Questions Comments Concerns Compliments Call for:

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Market Basket Survey This is the tool that provides the VDC staff with important information to improve processes, investigate pricing disparities, and continue to maintain and improve your level of satisfaction.

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Market Basket Survey Results

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VDC Quality Assurance Laboratory Alice Gray, VDC Lab Analyst, performs testing using the counter balance.

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VDC QA Laboratory Equipment Convection Oven Mixer Counter Type Balance Rockwell Hardness Tester Hobart Fat Analyzer Drying Oven

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VDC QA Equipment Instron Universal Tester QA equipment is used to determine the break strength of paper products, linens (towels, washcloths, sheets, pillowcases) and plastic can liners; tear strength of linens; % elongation (stretch) of can liners before they break/tear.

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VDC Quality Assurance (QA) Program Creates detailed specifications Creates testing requirements Performs bid sample testing Performs first delivery testing Conducts random product evaluations/sampling Provides for quicker verification of quality through on-site testing Ensures high product reliability for customers

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To minimize discrepancies, all orders & all lines are QCed by our warehouse staff & contract carrier, Wilson Trucking Co., before loading & shipping. VDC Quality Control

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VDC Advisory Committees Food Advisory Committee & Housekeeping Products Committee -Consist of customer representatives -Advise the VDC on quality requirements -Participate in product evaluations -Suggest ways that the VDC can improve quality

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Top Sellers For FY12 2 Ply Toilet Tissue, 1 Ply Toilet Tissue, Hot Roll Mix, Margarine Solids, and Biscuit Mix.

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April 1, 2012 The VDC celebrated 52 years of service to our customers. Happy Birthday VDC!

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VDC Website VDC Home About Us Contacting VDC Directions to VDC eVA Punchout Catalog Guide FAQ Product Changes VDC Catalog Quick Links Quality Assurance Program

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VDC Mission Statement The Virginia Distribution Center is committed to providing quality products combined with quality service and timely delivery.

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The VDC Staff

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Frequently Asked Questions (FAQ) Find answers to these and more frequently asked questions on our website Shipping and Delivery Products Technical Assistance Quality Assurance/Product Specifications