Sales Planning & Forecasting

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    SalesPlanning&Forecasting

    Session

    2

    Sanjeev Varshney

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    StrategicPlanningProcess

    1. Define the business mission

    2. Conduct a situation audit:

    Market attractiveness analysisCompetitor analysisSelf-analysis

    3. Identify strategic opportunities

    5. Establish specific objectives and allocate resources

    7. Evaluate performance and make adjustments

    6. Develop a channel mix to implement strategy

    4. Evaluate strategic alternatives

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    MarketAnalysis

    0

    50

    100

    1 s t Q t r 2 n d Q t r 3 r d Q t r 4 t h Q t r

    MARKET

    FACTORS

    COMPETITIVE

    FACTORS

    ENVIRONMENTAL

    FACTORS

    ANALYSIS OF

    STRENGTHS &

    WEAKNESSES

    Barriers to entry

    Bargaining power of

    vendors

    Competitive rivalry

    Threat of superior

    new formats

    Technology

    Economic

    Regulatory

    Social

    Size

    Growth

    Seasonality

    Business cycles

    Management

    capabilities

    Financial resources

    Locations

    OperationsMerchandise

    Store Management

    Customer loyalty

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    Decisionsfor

    Channel

    Strategy

    TargetAudience

    ChannelDesign

    SustainableCompetitiveAdvantage

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    MarketPotential

    Vs Sales

    Potential

    Sales

    Potential

    Market

    Potential

    Universe

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    EstimatingMarket

    &

    Sales

    Potential

    Customeranalysisisthestartingpoint

    Whobuys

    the

    product

    Whousestheproduct

    Whatistheprofile(demographics,lifestyleetc.)

    Whatarethebuyinghabits

    IdentifytheMarketFactor

    Surveyof

    Buyer

    Intention

    Testmarkets

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    ProductPossessionAnalysis/LifeStyle

    analysis

    Thiswillhelpyouinidentifyingpossible

    marketsegments

    in

    absence

    of

    psychological

    andbehavioraldata

    Better

    than

    demographic

    profiling Becomesabasisto dobetterdemand

    planningandrunmarketingcampaignsand

    launchschemes

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    MarketFactor

    Index

    Example:

    BuyingPower

    Index

    =(5I+2P+3R)/10

    I:PercentageofDisposablepersonal

    incomein

    the

    area

    P:PercentageofUSpopulationinthearea

    R:PercentageofUSretailsalesinthearea

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    89

    IndicesforAssessingSalesPotential

    MarketPotentialIndex(MPI)

    NumberofHouseholdsPurchasingaProductor

    ServiceinaTradeArea

    SpendingPotential

    Index

    (SPI)

    AverageAmountSpentonaProductorService

    byaHouseholdinaTradeArea

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    BBDOMarket

    MPV

    Index

    &

    MII

    Provides3indices:

    MarketPotentialValue(MPV) Thisisameasureofaggregatepotential.

    MarketIntensityIndex(MII) Thisisameasureofthequalityand

    affluenceof

    the

    consumers

    and

    markets.

    MediaExposureIndex(MEI) ThisisameasureofMassMediaavailabilitybyindividualmassmedia.

    Datafor515districtsacross21statesand3unionterritories.Thesedistrictsareacombinationofbothurban(towns)andruralareas(villages).

    Providesan

    aggregateprosperitylevel,

    measuresthequalityofthemarket

    Itprovidesinsightsintomarkets

    Ataggregate

    level

    Inpercapitaterms

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    InformationYoucanGet

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    EstimatingMarket

    Potential:

    Exercise

    Inyourgroupsdiscussandcomeoutwith

    method/sto

    go

    about

    estimating

    market

    potentialforfollowingproducts:

    ACs(window/split)inKolkata

    Menformalandcasualwearinmidendcategory

    (Rs.800Rs1500).

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    Whatisthelinkbetween:

    Workingmen

    who

    buy

    Allen

    Solly

    shirts

    also

    buy

    Barbiedolls

    Menwhobuypremiumwhiskycanbeoffered:

    Hotwheel

    cars

    as

    gifts

    13

    ProductBasket

    Analysis

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    14

    ClusteringExercise

    Jim Tim Ram Shyam Seema

    Goodday TigerBiscuit Tiger Biscuit Goodday Goodday

    Kissan Jam Kissan Jam Kissan jam

    Britannia

    cheese

    Britannia

    cheese

    Brownbread Whitebig

    bread

    White bread Brown bread Whitebread

    smallpack

    Diet Coke Coke DietCoke Coke

    Lowfat

    Margarine

    Amul butter

    familypack

    Amul Butter Low fat

    margarine

    Amul butter

    TropicanaMixedfruit

    juice

    Tropicanaorangejuice

    Tropicanajuice

    Tropicana

    juice

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    PatternGeneration

    MarketPatterns

    Category

    patterns SeasonalPatterns

    Discountpurchasepatterns

    IndividualConsumerpatterns(trends,ProductBasketanalysis,Bill

    Valueanalysis

    etc.)

    Whataretheybuying?

    Whenaretheybuying?

    Whoarethey?

    Whereare

    they

    buying

    from?

    Whatelsearetheybuying?

    SegmentationisdoneusingthispatternsandthenSalesprogramssuggested.

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    Modelfor

    Demand

    Planning

    CRMData

    analysis(PBA)Lifestyleanalysis

    Classifytheminto

    categoriesfor

    different

    treatment forstocking

    &supplychain

    Lookforcurrentandfuture

    patterns

    Identifywhatsells

    andwhatdoesnot

    Identify

    consumer

    patterns

    IdentifyLifestyle

    patterns

    Carryout

    Market

    Analysisand

    establishSegment

    strength

    EstablishConsumerDemandfor

    eachand

    divide

    them

    between

    regionsEstablish

    Consumer

    Demandforeachsegment

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    SalesForecast

    AtCorporatelevel

    RegionalLevel

    Territorylevel

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    DevelopingSales

    Forecast

    TypesofsalesForecast

    Productlevel

    TimePeriod

    Geographicarea

    Channelwise

    Accountwise

    Matrixforecasts

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    SalesForecasting

    Methods

    ExecutiveOpinion

    Delphi

    Salesforcecompositemethod

    Surveyofbuyersintentionmethod

    Testmarketingmethod

    Movingaverage

    Exponentialsmoothening

    Decompositionmethod

    Regressionanalysis

    Econometric

    analysis

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    FactorsInfluencing

    the

    sales

    Forecast

    Marketingplans

    Conditionswithin

    the

    Industry

    MarketConditions

    GeneralBusiness

    Conditions

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    Developsales

    Budget

    PercentageofSalesMethod

    Objective&

    Task

    Method

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    TheSales

    Budget

    TheSellingExpenseBudget

    TheAdministrative

    Budget

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    StrategicPlanning

    StrategicPlanningfortheTotalCompany

    StrategicMarketing

    Planning

    SalesForceStrategy

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    ExampleCompanyObjective Marketing Goal SalesForceGoal

    Increasemarketshare

    from8%to20%in

    twoyears

    Intensifymarketeffortsin

    domesticmarketsto

    increasesalesvolumeby

    300 crore nextyear

    a. Enternewgeographic

    marketsandselltonew

    customers

    b. Cover existinggeographic

    markets moreaggressively

    MarketingStrategy

    (Sales ForceGoal)Sales

    force

    strategySales

    Force

    Tactics

    EnterNewmarkets Buildlongterm,

    customer

    relations

    1. Stressmissionarysellinginsales

    trainingandsupervision

    2. Stresssalary elementin

    compensationplan

    Sellaggressivelyin

    existingmarkets

    Increasesales

    force

    motivation

    1. Conduct moresalescontests

    2. Stresscommissionfeatureinpay

    plan

    3. Increasefield

    supervision

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    Assignment1

    InyourgroupscarryoutSalesForceplanningfor

    thefollowing

    problems:

    1. Akzonobel (Dulux Paints)wantstoincreaseits

    marketsharefrom8%to12%in2yearstime

    2. Cocacola

    India

    wants

    to

    increase

    its

    overall

    revenueby12%

    3. Madura

    fashion

    &

    Lifestyle

    wants

    to

    become

    a

    6500crore companyfromcurrent2600crore

    companyby2015.

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    Mycontact

    [email protected]