Saint Louis University Campus Kitchen Project: Organizational Effectiveness and Client Organizing...
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Transcript of Saint Louis University Campus Kitchen Project: Organizational Effectiveness and Client Organizing...
Saint Louis University Campus Kitchen Project:
Organizational Effectiveness and Client
Organizing•Sarah Boyle
•Angela Evans•Lakesha Robinson•Wanda Robinson
Purpose
Evaluating Current Practices to Improve Organizational Effectiveness
Purpose, continued.
How can CKP improve their services?
Food as an ingredient to solving client challenges!
Who are the clients and how can we empower them?
What do they need to move one step further?
Methods: Determining the answers to many questions
Interviews:8 clients at Grandview and Council TowersSocial Workers at both locations
Grandview: Tara Kingsberry and Joe BaldassareCouncil Towers: Regina Maffey
Student Volunteers on Leadership Team
On-Going Discussions:Jenna Grimes, Coordinator of CKP at SLU
Methods, continued.
Observation:Premises
Food preparation
Participation on delivery routes
Research:Client Organizing
Client Empowerment
Best Practice Models
Findings
Survey Results & Interviews (clients)Highly Capable ResidentsAppreciation of CompanionshipFood Preparation PreferencesGain Control/PowerSome Limited Interest & ParticipationLong-Term utilization of CKP servicesNo Dining Room (CT)Some Non-CKP Client InterestQuestions & Concerns about Tenant Rights (CT)
Findings, continued.
Interview Outcomes (Volunteers and Coordinator)
Commitments Vary
Valuable Organizing & Planning Skills
CKP is About Relation Building
Recruiters, Mentors, Mentor Training
Liability Concerns
Findings, continued.
Organizational EfficiencyFundraisers managed by volunteersCulinary Job Training & Nutrition ClassesMember of Area Food BankWorks with Aging & Senior Service AgenciesLimited Paid Staff (one coordinator)Limited Collaboration with CT & GVT Social Workers
Findings, continued.
Research Power
The capacity to move people in a desired direction to accomplish some end (Promoting
Community Change, Homan,1994)
StrategyThe science and art of orchestrating resources toward goals (Six Strategies of Community Change, Checkoway, 1995)
Recommendations and Limitations
Self Cooking Program
Developing Relationships
Resource List
Building Leadership Capacity
Recommendations, Cont’d. Provide Clients with Raw
Ingredients
BenefitsNo food wasted
More meals
Empowerment of client
Increase client turnover
LimitationsCapability
Donations may decrease
Transportation
Recommendations ,Cont’d.The Buddy System
BenefitsDecreased isolationIncreased student involvement and awarenessRespond to client needs
LimitationsLiability/InsuranceGaining participation
Recommendations, cont’d.Resource List
BenefitsConnect Clients to Needed Resources
Increased Programs for Clients
Improve Social Worker Resources
LimitationsChanges in Program Offerings
Requirement Changes
Building Leadership Capacity
BenefitsClient EmpowermentIncreased ParticipationIncreased OwnershipIncreased Control
LimitationsVolunteers ResponsibilityFinding Appropriate Leadership Activities