S E L E C T I O N D O C U M E N T A T I O N · They guide day-to-day technology change programs to...

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Page 1 of 12 SELECTION DOCUMENTATION TECHNOLOGY and ENGINEERING POSITIONS Executive Level 1, Executive Level 2 Executive Level 1 $109,289-$125,666 Executive Level 2 $129,141-$149,972 ASIS and Technology There are two core dimensions to the relationship between ASIS and technology: Corporate Technology provides the spectrum of office technology supporting an organisation that operates in a dynamic international environment. We are seeking specialists in roles including, but not limited to: applications architecture, servers and storage, bulk data, desktop, software development, IT support and IT security. Corporate Technology also includes the essential management and support functions that enable daily business and introduce new capabilities. We are recruiting for specialists in, but not limited to: business analysis, project management, procurement/finance, asset management and logistics, quality assurance and client engagement. Operational Technology enables ASIS to collect foreign intelligence through the development and application of innovative technical solutions to address current and emerging challenges. We are seeking committed and creative engineers and technicians with a background in the electrical, electronic, RF and mechanical disciplines; and specialists in telecommunications, mobile/portable technology, software development and computer science. Role Profiles Architects – Applications/Networks/Infrastructure Business Analysis Client Engagement Data Science Data Warehouse/Business Intelligence Developer Database Administrator Desktop Digital Risk Management Engineers IT Finance, Procurement and Asset Management IT Security Networks Operational Technology Officer (Field Deployments) Project Management

Transcript of S E L E C T I O N D O C U M E N T A T I O N · They guide day-to-day technology change programs to...

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S E L E C T I O N D O C U M E N T A T I O N

TECHNOLOGY and ENGINEERING POSITIONS Executive Level 1, Executive Level 2

Executive Level 1 $109,289-$125,666 Executive Level 2 $129,141-$149,972

ASIS and Technology

There are two core dimensions to the relationship between ASIS and technology:

Corporate Technology provides the spectrum of office technology supporting an

organisation that operates in a dynamic international environment. We are seeking

specialists in roles including, but not limited to: applications architecture, servers and

storage, bulk data, desktop, software development, IT support and IT security. Corporate

Technology also includes the essential management and support functions that enable daily

business and introduce new capabilities. We are recruiting for specialists in, but not limited

to: business analysis, project management, procurement/finance, asset management and

logistics, quality assurance and client engagement.

Operational Technology enables ASIS to collect foreign intelligence through the

development and application of innovative technical solutions to address current and

emerging challenges. We are seeking committed and creative engineers and technicians

with a background in the electrical, electronic, RF and mechanical disciplines; and specialists

in telecommunications, mobile/portable technology, software development and computer

science.

Role Profiles

Architects – Applications/Networks/Infrastructure Business Analysis Client Engagement Data Science Data Warehouse/Business Intelligence Developer Database Administrator Desktop Digital Risk Management Engineers IT Finance, Procurement and Asset Management IT Security Networks Operational Technology Officer (Field Deployments) Project Management

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Quality Assurance Servers and Storage Service Desk/IT Support Software Development Technology Development Engineer Architects – Applications/Networks/Infrastructure (EL1-2)

The Strategy and Architecture team identify, prioritise and design technology based

solutions to solve both strategic ICT issues and explicit customer requirements. We expect

members of this team to have a developed understanding of a broad range of IT systems,

strong business skills and critical thinking to assist the Chief Information Officer to develop

and maintain the enterprise architecture. ASIS is looking for applications/software

architects, enterprise architects, data architects and infrastructure architects.

EL1-2:

- Demonstrated experience commensurate at level in one or more of the following ICT roles:

Application Development

Data Management

Networks

Servers and Storage

- Excellent writing skills

- Strong stakeholder engagement and influencing skills

- Relevant tertiary qualifications and technical writing skills would be highly regarded

Business Analysis (EL1)

Senior business analysts elicit, understand and document business architecture, processes and requirements for new or changing ICT systems, and help bridge the gap between customer expectations, design and delivery teams. They guide day-to-day technology change programs to ensure that business requirements are met in a strategic and integrated way consistent with the enterprise architecture.

EL1:

- Experience working as a senior business analyst

- Excellent writing skills including demonstrated experience preparing high quality business

analysis deliverables such as high level requirements and detailed requirements

- Strong stakeholder engagement and influencing skills

Client Engagement (EL1)

Client Engagement is the entry and liaison point for all new business requests. Working in

this area you will be required to establish effective relationships with key stakeholders and

improve the customer’s experience. Strong communication and marketing skills are

essential to promote awareness of ICT changes and assist with delivery of significant

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outcomes for the organisation. Flexibility, adaptability and a strong client focus are essential

for staff performing these roles.

EL1:

- Excellent verbal and written communication skills

- Knowledge of IT systems and services

- Strong negotiation skills

- Team building skills and experience

- A marketing background or qualifications considered advantageous

Data Science (EL1-2)

Apply your experience in data mining to help us realise value from our data. You will have

extensive experience in working with clients to understand and identify analytic problems,

preparing data for analysis, and identifying and applying appropriate analytic techniques to

deliver operationally relevant outcomes.

EL1:

- Demonstrated experience in the application of machine learning and data mining techniques

to deliver valuable outcomes for clients

- Particular strengths in client engagement and in supporting clients to derive value from a

data analytics service

- Demonstrated experience in managing small technical teams and working in a multi-

disciplinary environment

- Demonstrated strengths in network and behavioural data analysis

EL2: - Extensive experience in supporting clients to realise value from data through complex

analysis and machine learning

- Demonstrated ability to lead technical teams

- Deep technical understanding of relevant areas including machine learning, data mining and

Hadoop infrastructure

- Demonstrated experience of working (as a client) with research scientists to identify and fill

key capability gaps

Data Warehouse/Business Intelligence (BI) Developer (EL1-2)

Data warehouse and BI developers are responsible for proactively ensuring the stability,

availability and performance of the warehouse environment and business intelligence

reports to meet business needs and achieve real business benefits. Your role will

encompass: end-to-end management, the development and expansion of an enterprise data

warehouse, ETL/data transformation, the proficient use of data analytical tools, and the

administration/support of the Cognos Business Intelligence suite. You will require strong

communication skills and an ability to work with all areas to deliver business requirements

and outcomes, and provide end-user training.

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EL1:

- Sound understanding of any of the following:

ETL architecture

Practical experience in using an ETL tool; knowledge of IBM InfoSphere an advantage

TSQL/SQL skills

Star Schema and OLAP skills

Managing data and databases

Understanding of relational database technologies

Understanding of BI models, structures, theories, principles and practices

Practical experience in BI reporting tools; knowledge of Cognos an advantage

EL2: - An expert understanding of any of the areas detailed above at the EL1 level.

- Extensive warehousing experience

- Data modelling expertise

- Ability to visually represent information to stakeholders in the form of BI dashboards and

interactive reports

Database Administrator (EL1-2)

Database administrators are used to proactively ensure the availability, stability and

performance of the database environment to meet business needs and achieve real

business benefits. Your role will encompass: data modelling; database design and

maintenance; version control of database definition scripts, backups and installation;

programming of stored procedures and scripts; preparation and implementation of

database changes to test and production environments; data management tasks related to

application interfaces and monitoring; reporting and correction of data accuracy; and

quality assurance. You will require a willingness to learn new technologies and remain

abreast of industry developments.

EL1:

- Demonstrable experience in and/or understanding of:

Oracle 10g, 11g and 12c

SQL Server configuration and documentation

SQL Server security

Composition and tuning of SQL statements

- Understanding of BI solutions and data warehouse development

- Advanced analytical and problem solving skills and the ability to apply them to complex

projects

- Minimum of five years’ database administration (DBA) experience

- Professional DBA certification would be highly regarded

EL2: - Demonstrable experience in and/or understanding of:

Oracle 10g, 11g and 12c

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SQL Server configuration and documentation

SQL Server security

Composition and tuning of SQL statements

- Understanding of BI solutions and data warehouse development

- Well-developed analytical and problem solving skills and the ability to apply them to

complex projects

- Minimum of 10 years’ DBA experience

- Professional DBA certification is essential

Desktop (EL1)

Desktop support personnel are responsible for providing design, implementation, support

and maintenance to our desktop computing environment. You will lead a team and be a

subject matter expert on all areas of desktop management, development and expansion of

the current desktop environment. You will require the ability to acquire knowledge of new

technologies and stay abreast of industry developments. You will have a commitment to

delivering the best customer service, sometimes across time zones and under operational

pressures. You must be able to participate in the on-call, out-of-hours technical response

team and be able to travel both domestically and internationally.

EL1:

- Experience in Windows SOE design, deployment, patching, and support

- Experience in Group Policy, Microsoft Deployment Toolkit, and desktop customisation

- Experience in VMware products including: Horizon, vCenter, vSphere

- Experience in packaging applications for deployment using SCCM

- Industry certifications with Microsoft, VMware will be highly regarded

Digital Risk Management (EL1-2)

The Digital Risk Management (DRM) team is focussed on addressing the impact of

technological change on our capabilities and activities. DRM is responsible for the

identification and management of digital risk as a result of the use of technology across

ASIS. DRM educates staff on their digital profiles and undertakes horizon scanning to

identify and develop strategies to mitigate emerging technologies of concern to our core

business.

EL1-2:

- Demonstrated experience in ICT network infrastructure and/or design and experience in ICT

Security implementation.

- Comprehensive understanding of device hardware, software and/or telecommunications

infrastructure

- An ability to translate technical information to a general audience

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Engineers (EL1-2)

Senior engineers within ASIS are focussed on the design, development, maintenance and

support of operational technology capabilities. We seek engineers that are able to apply

their engineering skills and knowledge across the range of ASIS operations, enabling it to

meet Foreign Intelligence collection requirements. As a senior engineer, your role may

encompass all areas of capability development and technology leadership. You will require a

willingness to develop and mentor a team of junior engineers, seek out and apply innovative

solutions to problems and inform ASIS’ technology strategy and risk management processes.

You will also require excellent communications skills and a demonstrated ability to develop

relationships across government and industry.

EL1-2: - Trade or degree qualification

- Skills and experience in any of the following:

Electronic/RF engineering

Telecommunications engineering

Software or computer engineering

Mechatronic and mechanical engineering

IT Finance, Procurement and Asset Management (EL1-EL2)

Roles in this centralised ICT business unit are responsible for supporting both operational

and corporate technology and include ICT procurement, budgets, financial reporting, asset

management, software and hardware licence management, logistics and stores. You must

be flexible and client focussed with a flair for looking at whole of life cycle support.

EL1:

- Demonstrated experience working in procurement, finance or managing assets and logistics

or translatable business management skills

- Demonstrated understanding of Federal Government procurement regulations/frameworks

- Relevant tertiary degree or comparable qualifications desirable

EL2:

- Demonstrated experience working in procurement, finance or managing assets and logistics

or translatable business management skills

- Demonstrated understanding of Federal Government procurement regulations/frameworks

- Relevant tertiary degree or comparable qualifications desirable

- Demonstrated experience working in strategic financial management, governance, reporting

and compliance

- Demonstrated application of Federal Government procurement regulations/framework and

broader financial reporting mechanisms

- Experience in budget processes associated with New Policy Proposals (NPP) and related

engagement with Department of Finance would be highly regarded

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IT Security (EL1)

IT Security is responsible for delivering specialist ICT security advice in support of ASIS

activities. This includes ICT systems accreditation through risk management, provision of

security awareness training, systems auditing, security services administration, vulnerability

assessments and incident response. You will require comprehensive knowledge of ICT

security and be willing to challenge yourself in meeting the demands of the role in an ever

changing operational environment.

EL1:

- Experience working in ICT Security

- Relevant tertiary or comparable qualifications in IT, Systems Engineering or a related field

will be highly regarded

- Demonstrated experience in the application of Australian Government Security Policy and Risk

Management Principles

- Knowledge of the Information Security Manual (ISM) and the Protective Security Policy

Framework (PSPF) will be highly regarded

Networks (EL1)

Network support personnel are responsible for providing support and maintenance to our

worldwide WAN and LAN infrastructure. Your role as a subject matter expert will encompass

all areas of network management and the development and expansion of the current

environment. You will lead on the planning, design and development of new network

infrastructure projects. Network staff require a willingness to learn new technologies and

have a commitment to delivering the best customer service, sometimes across time zones

and under operational pressures. You must be able to participate in the on-call, out-of-

hours technical response team and be able to travel both domestically and internationally.

EL1:

- Extensive experience in supporting network systems using hardware such as Cisco routers,

switches, firewalls

- Voice and video experience using Cisco or Tandberg products

- Experience in the design and implementation of systems using the above technologies

- Experience in WAN acceleration technologies, preferably using Riverbed equipment

- Experience in supporting Satellite systems is desirable.

- Industry certifications with Cisco, Riverbed will be highly regarded

Operational Technology Officer – Field Deployments (EL1)

The role carries responsibility for the preparation, testing, maintenance, deployment and

operation of a variety of technical systems and capabilities. While Canberra based, this

position involves travel to a broad range of domestic and overseas locations, requiring an

individual with a practical approach, underpinned by strong academic and/or relevant work

experience. With a strong focus on developing technical knowledge and innovative

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solutions, this continually changing role includes extensive liaison responsibilities and the

opportunity to work with unique technologies in a variety of challenging overseas

environments.

EL1: - Trade or degree qualification

- Skills and experience in any of the following:

Electronic engineering

Radio ICT

Security mechanical

Mechatronic engineering

Project Management (EL1-2)

Project Managers are responsible for the management of complex ICT, engineering, security

and facilities/building services projects. You will manage multiple or complex projects, or a

program of work, potentially including line management of more junior Project Managers.

Your past experience will demonstrate mastery of project management competencies

(including scope, time, cost, quality, human resources, risk, communications, procurement

and integration), as well as involvement in programs of work.

EL1:

- Excellent verbal and written communication skills

- Strong interpersonal, negotiation and stakeholder management skills

- Demonstrable experience as the Project Manager of large or complex projects

- Formal qualifications or relevant experience in project management and technology or

business management

- Industry certification in project management (eg. AIPM CPPM or PMI PMP) will be highly

regarded

EL2:

- Excellent verbal and written communication skills

- Excellent interpersonal, negotiation and stakeholder management skills

- Team building skills and experience

- Procurement, contract management, negotiation and supplier management skills

- Comprehensive experience managing large or complex projects/programs as a Project

Manager or Program Director

- Formal qualifications or relevant experience in project management and technology or

business management

- Advanced industry certification in project, program or portfolio management (eg AIPM

CPPD) will be highly regarded

Quality Assurance (EL1)

Quality Assurance ensures standardised change management and testing procedures are

followed for all ICT implementations. This team provides assurance to business that ICT

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changes are managed, tested and implemented with minimal disruptions to operations. To

successfully perform this role you will have an ICT background with experience in, or a solid

understanding of, independent and risk-based testing. You will also be self-motivated to

design and implement continual improvement strategies to increase the quality of ICT

services.

EL1:

- Experience/sound understanding of quality assurance and change management frameworks

- Demonstrated experience in undertaking or contributing to change management

- Experience in IT service management (ITIL)

Servers and Storage (EL1)

Server and storage personnel are responsible for providing support and maintenance to the

organisations’ IT infrastructure virtual server and storage environments. Your advanced

skillsets in VMware virtualisation, Windows/Linux operating systems, compute and storage

technologies will enable you to design, implement and maintain a highly virtualised

environment that supports staff in Australia and overseas. Your role will encompass all areas

of server and storage technologies, system management and the development and

expansion of the current environment. You will require a willingness to learn new

technologies and have a commitment to delivering the best customer service, sometimes

across time zones and under operational pressures. You must be able to participate in the

on-call, out-of-hours technical response team and be able to travel both domestically and

internationally.

EL1:

- Extensive experience with support in an environment using system virtualisation (VMWare

or Citrix )

- Experience with support of server operating systems such as Windows 2008 R2 and 2012,

and Red Hat Linux.

- Experience in supporting high density blade server equipment enclosures

- Experience in supporting centralised storage and back up technologies

- Experience in supporting Microsoft Windows Active Directory, Group Policy

- Experience with support tools such as SCCM, vCOPS and SIM

- Industry certifications in Microsoft, Linux, VMware will be highly regarded

Service Desk/IT Support (EL1)

Service Desk/IT Support roles contribute to effective ICT service delivery, support and advice

for all Australia-based and overseas staff. Included in this area are desktop support, IT

support and secure data migration functions. This team is the first point of call for ICT

service outages and facilitate the restoration of normal operational services, with minimal

business impact, within an agreed service level timeframe. In these roles you will use your

initiative to provide quality and timely customer service in relation to problem solving,

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advice and support. A positive attitude towards learning and applying new skills coupled

with a strong customer focus will be highly regarded for these roles.

EL1:

- IT Service Management experience/certification (ITIL)

- Demonstrated excellent customer service

- Problem and escalation management experience/skills highly desirable

- Lotus Notes experience appreciated but not essential

- Microsoft Outlook experience and/or qualifications highly desirable

- Experience managing effective service delivery teams

Software Development (EL1-2)

The software development team apply their technical experience or learn new technologies

to solve a wide range of challenging projects. Our projects range from fast, tactical activities

to enterprise wide global applications that cannot be developed using commercial products.

Join or lead a dynamic team applying modern software development methods and tools to

solve business needs and realise business benefits. Your role will encompass all areas of

software development including: stakeholder engagement, detailed design, user interface

design, prototyping, programming, integration, migration and research. You will require a

willingness to learn new technologies and work responsively in a team environment.

EL1:

- Bachelor in IT or recognised industry & tertiary qualification

- Demonstrated experience commensurate with level in an ICT development role

- Experience in a wide variety of common programming languages

- Proven ability to adapt and develop in any new technology

- User interface design (desirable)

- Skills in the following programming languages and/or environments:

.Net

IBM Notes (Lotuscript)

Java

SharePoint

Windows

Linux

EL2:

- Relevant tertiary or recognised industry qualification is mandatory

- Demonstrable experience in an ICT development role

- Experience in a wide variety of common programming languages (eg those listed above)

- Proven ability to adapt and develop in any new technology

- Excellent verbal and written communication skills

- Excellent interpersonal, negotiation and stakeholder management skills - Demonstrable experience in managing or building software teams - Comprehensive experience in leading and managing software development programs

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- Qualifications in project management, SCRUM and Agile methodologies are highly desirable

Technology Development Engineer (EL2)

This position is responsible for the strategic development of specific technical capabilities

and undertakes a continous horizon scan to ensure ASIS remains at the leading edge of

technology development and growth. This role is responsible for the provision of new

generation technical capability; oversees the development of requirements and the

production of solution strategies; forecasts technology improvements and breakthroughs;

and, assists other areas in engineering development and transfer to operations.

EL2:

- Formal professional technical or tertiary qualifications in a relevant discipline area

- High calibre expertise with secure multi technology communications experience and the

ability to rapidly acquire expertise in relevant new technologies

- Extensive demonstrable experience in a similar role providing high impact, innovative, and

new generation technical outcomes

- Subject matter expert in any of the following: hardware engineering; software engineering;

manufacturing; simulation; quality assurance; systems engineering; research, development

and project management; and, an ability to maintain technical currency

- Ability to effectively communicate technical understanding of subjects to non-technical

audiences

- A demonstrated ability to establish and maintain a network of external innovation and

resource partners, both local and global, across Government, research organisations and

industry

- Proven experience in managing multiple teams, leading, coaching and mentoring staff to

build the capability of others

- The ability to seek out and access the most advanced specialist technical knowledge and

experience, wherever it may exist

APPLICANT INSTRUCTIONS To apply, complete the online application form. As part of the application you will be asked questions to establish your motivation and suitablity for the role and you will be assessed against ASIS’s Capability Framework. ASIS’s Capability Framework is comprised of six Capabilities. Capabilities one to five are based on the APS Integrated Leadership System (ILS) and the Discipline Capability (six) is specific to ASIS.

1. Shapes strategic thinking

2. Achieves results

3. Cultivates productive working

relationships

4. Exemplifies personal drive and integrity

5. Communicates with influence

*Inspires a sense of purpose and direction

*Builds organisational capability and responsiveness

*Nurtures internal and external relationships

*Demonstrates public service professionalism and probity

*Communicates clearly

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*Focuses strategically

*Harnesses information and opportunities

*Shows judgement, intelligence and common-sense

*Marshals professional expertise *Steers and implements change and deals with uncertainty *Ensures closure and delivers on intended results

*Facilitates cooperation and partnerships *Values individual differences and diversity *Guides, mentors and develops people

*Engages with risk and shows personal courage *Commits to action *Displays resilience *Demonstrates self-awareness and a commitment to personal development

*Listens, understands and adapts to audience *Negotiates persuasively

6. EL1 Discipline Expert

6. EL2 Discipline Master

Discipline Experts are subject matter experts within one or two discipline areas through their experience, exposure and education. They have built their capability through education via multiple qualifications/certifications and focus on building the capability of others through managing, coaching and mentoring others. They build their technical capability further through exposure to Senior Officers. They apply professional standards and maintain currency within the specific discipline area, keeping abreast of recent developments and trends and educate others.

Discipline Masters are subject matter experts within more than two discipline areas through their experience, exposure and education. They have built their capability through education via multiple qualifications/certifications and through applying knowledge. They focus on building the capability of others through managing multiple teams, leading a section and coaching and mentoring. They apply professional standards and maintain currency within the specific discipline area, contributing to and ensuring best practice in delivery outcomes.

More information on the ILS can be found at www.apsc.gov.au Applications close: 5 April 2015

WHAT HAPPENS NEXT?

Please do not tell anyone about your application with our organisation at this stage of the

process as doing so may harm your suitability for employment with us.

You may be contacted via SMS regarding the next stage of the process.

A merit list will be established for candidates who are suitable and will remain valid for a

period of 12 months.

We thank you for the time and effort you have put into your application; however we are

unfortunately unable to provide feedback to unsuccessful candidates.