S E L E C T I O N D O C U M E N T A T I O N · They guide day-to-day technology change programs to...
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S E L E C T I O N D O C U M E N T A T I O N
TECHNOLOGY and ENGINEERING POSITIONS Executive Level 1, Executive Level 2
Executive Level 1 $109,289-$125,666 Executive Level 2 $129,141-$149,972
ASIS and Technology
There are two core dimensions to the relationship between ASIS and technology:
Corporate Technology provides the spectrum of office technology supporting an
organisation that operates in a dynamic international environment. We are seeking
specialists in roles including, but not limited to: applications architecture, servers and
storage, bulk data, desktop, software development, IT support and IT security. Corporate
Technology also includes the essential management and support functions that enable daily
business and introduce new capabilities. We are recruiting for specialists in, but not limited
to: business analysis, project management, procurement/finance, asset management and
logistics, quality assurance and client engagement.
Operational Technology enables ASIS to collect foreign intelligence through the
development and application of innovative technical solutions to address current and
emerging challenges. We are seeking committed and creative engineers and technicians
with a background in the electrical, electronic, RF and mechanical disciplines; and specialists
in telecommunications, mobile/portable technology, software development and computer
science.
Role Profiles
Architects – Applications/Networks/Infrastructure Business Analysis Client Engagement Data Science Data Warehouse/Business Intelligence Developer Database Administrator Desktop Digital Risk Management Engineers IT Finance, Procurement and Asset Management IT Security Networks Operational Technology Officer (Field Deployments) Project Management
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Quality Assurance Servers and Storage Service Desk/IT Support Software Development Technology Development Engineer Architects – Applications/Networks/Infrastructure (EL1-2)
The Strategy and Architecture team identify, prioritise and design technology based
solutions to solve both strategic ICT issues and explicit customer requirements. We expect
members of this team to have a developed understanding of a broad range of IT systems,
strong business skills and critical thinking to assist the Chief Information Officer to develop
and maintain the enterprise architecture. ASIS is looking for applications/software
architects, enterprise architects, data architects and infrastructure architects.
EL1-2:
- Demonstrated experience commensurate at level in one or more of the following ICT roles:
Application Development
Data Management
Networks
Servers and Storage
- Excellent writing skills
- Strong stakeholder engagement and influencing skills
- Relevant tertiary qualifications and technical writing skills would be highly regarded
Business Analysis (EL1)
Senior business analysts elicit, understand and document business architecture, processes and requirements for new or changing ICT systems, and help bridge the gap between customer expectations, design and delivery teams. They guide day-to-day technology change programs to ensure that business requirements are met in a strategic and integrated way consistent with the enterprise architecture.
EL1:
- Experience working as a senior business analyst
- Excellent writing skills including demonstrated experience preparing high quality business
analysis deliverables such as high level requirements and detailed requirements
- Strong stakeholder engagement and influencing skills
Client Engagement (EL1)
Client Engagement is the entry and liaison point for all new business requests. Working in
this area you will be required to establish effective relationships with key stakeholders and
improve the customer’s experience. Strong communication and marketing skills are
essential to promote awareness of ICT changes and assist with delivery of significant
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outcomes for the organisation. Flexibility, adaptability and a strong client focus are essential
for staff performing these roles.
EL1:
- Excellent verbal and written communication skills
- Knowledge of IT systems and services
- Strong negotiation skills
- Team building skills and experience
- A marketing background or qualifications considered advantageous
Data Science (EL1-2)
Apply your experience in data mining to help us realise value from our data. You will have
extensive experience in working with clients to understand and identify analytic problems,
preparing data for analysis, and identifying and applying appropriate analytic techniques to
deliver operationally relevant outcomes.
EL1:
- Demonstrated experience in the application of machine learning and data mining techniques
to deliver valuable outcomes for clients
- Particular strengths in client engagement and in supporting clients to derive value from a
data analytics service
- Demonstrated experience in managing small technical teams and working in a multi-
disciplinary environment
- Demonstrated strengths in network and behavioural data analysis
EL2: - Extensive experience in supporting clients to realise value from data through complex
analysis and machine learning
- Demonstrated ability to lead technical teams
- Deep technical understanding of relevant areas including machine learning, data mining and
Hadoop infrastructure
- Demonstrated experience of working (as a client) with research scientists to identify and fill
key capability gaps
Data Warehouse/Business Intelligence (BI) Developer (EL1-2)
Data warehouse and BI developers are responsible for proactively ensuring the stability,
availability and performance of the warehouse environment and business intelligence
reports to meet business needs and achieve real business benefits. Your role will
encompass: end-to-end management, the development and expansion of an enterprise data
warehouse, ETL/data transformation, the proficient use of data analytical tools, and the
administration/support of the Cognos Business Intelligence suite. You will require strong
communication skills and an ability to work with all areas to deliver business requirements
and outcomes, and provide end-user training.
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EL1:
- Sound understanding of any of the following:
ETL architecture
Practical experience in using an ETL tool; knowledge of IBM InfoSphere an advantage
TSQL/SQL skills
Star Schema and OLAP skills
Managing data and databases
Understanding of relational database technologies
Understanding of BI models, structures, theories, principles and practices
Practical experience in BI reporting tools; knowledge of Cognos an advantage
EL2: - An expert understanding of any of the areas detailed above at the EL1 level.
- Extensive warehousing experience
- Data modelling expertise
- Ability to visually represent information to stakeholders in the form of BI dashboards and
interactive reports
Database Administrator (EL1-2)
Database administrators are used to proactively ensure the availability, stability and
performance of the database environment to meet business needs and achieve real
business benefits. Your role will encompass: data modelling; database design and
maintenance; version control of database definition scripts, backups and installation;
programming of stored procedures and scripts; preparation and implementation of
database changes to test and production environments; data management tasks related to
application interfaces and monitoring; reporting and correction of data accuracy; and
quality assurance. You will require a willingness to learn new technologies and remain
abreast of industry developments.
EL1:
- Demonstrable experience in and/or understanding of:
Oracle 10g, 11g and 12c
SQL Server configuration and documentation
SQL Server security
Composition and tuning of SQL statements
- Understanding of BI solutions and data warehouse development
- Advanced analytical and problem solving skills and the ability to apply them to complex
projects
- Minimum of five years’ database administration (DBA) experience
- Professional DBA certification would be highly regarded
EL2: - Demonstrable experience in and/or understanding of:
Oracle 10g, 11g and 12c
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SQL Server configuration and documentation
SQL Server security
Composition and tuning of SQL statements
- Understanding of BI solutions and data warehouse development
- Well-developed analytical and problem solving skills and the ability to apply them to
complex projects
- Minimum of 10 years’ DBA experience
- Professional DBA certification is essential
Desktop (EL1)
Desktop support personnel are responsible for providing design, implementation, support
and maintenance to our desktop computing environment. You will lead a team and be a
subject matter expert on all areas of desktop management, development and expansion of
the current desktop environment. You will require the ability to acquire knowledge of new
technologies and stay abreast of industry developments. You will have a commitment to
delivering the best customer service, sometimes across time zones and under operational
pressures. You must be able to participate in the on-call, out-of-hours technical response
team and be able to travel both domestically and internationally.
EL1:
- Experience in Windows SOE design, deployment, patching, and support
- Experience in Group Policy, Microsoft Deployment Toolkit, and desktop customisation
- Experience in VMware products including: Horizon, vCenter, vSphere
- Experience in packaging applications for deployment using SCCM
- Industry certifications with Microsoft, VMware will be highly regarded
Digital Risk Management (EL1-2)
The Digital Risk Management (DRM) team is focussed on addressing the impact of
technological change on our capabilities and activities. DRM is responsible for the
identification and management of digital risk as a result of the use of technology across
ASIS. DRM educates staff on their digital profiles and undertakes horizon scanning to
identify and develop strategies to mitigate emerging technologies of concern to our core
business.
EL1-2:
- Demonstrated experience in ICT network infrastructure and/or design and experience in ICT
Security implementation.
- Comprehensive understanding of device hardware, software and/or telecommunications
infrastructure
- An ability to translate technical information to a general audience
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Engineers (EL1-2)
Senior engineers within ASIS are focussed on the design, development, maintenance and
support of operational technology capabilities. We seek engineers that are able to apply
their engineering skills and knowledge across the range of ASIS operations, enabling it to
meet Foreign Intelligence collection requirements. As a senior engineer, your role may
encompass all areas of capability development and technology leadership. You will require a
willingness to develop and mentor a team of junior engineers, seek out and apply innovative
solutions to problems and inform ASIS’ technology strategy and risk management processes.
You will also require excellent communications skills and a demonstrated ability to develop
relationships across government and industry.
EL1-2: - Trade or degree qualification
- Skills and experience in any of the following:
Electronic/RF engineering
Telecommunications engineering
Software or computer engineering
Mechatronic and mechanical engineering
IT Finance, Procurement and Asset Management (EL1-EL2)
Roles in this centralised ICT business unit are responsible for supporting both operational
and corporate technology and include ICT procurement, budgets, financial reporting, asset
management, software and hardware licence management, logistics and stores. You must
be flexible and client focussed with a flair for looking at whole of life cycle support.
EL1:
- Demonstrated experience working in procurement, finance or managing assets and logistics
or translatable business management skills
- Demonstrated understanding of Federal Government procurement regulations/frameworks
- Relevant tertiary degree or comparable qualifications desirable
EL2:
- Demonstrated experience working in procurement, finance or managing assets and logistics
or translatable business management skills
- Demonstrated understanding of Federal Government procurement regulations/frameworks
- Relevant tertiary degree or comparable qualifications desirable
- Demonstrated experience working in strategic financial management, governance, reporting
and compliance
- Demonstrated application of Federal Government procurement regulations/framework and
broader financial reporting mechanisms
- Experience in budget processes associated with New Policy Proposals (NPP) and related
engagement with Department of Finance would be highly regarded
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IT Security (EL1)
IT Security is responsible for delivering specialist ICT security advice in support of ASIS
activities. This includes ICT systems accreditation through risk management, provision of
security awareness training, systems auditing, security services administration, vulnerability
assessments and incident response. You will require comprehensive knowledge of ICT
security and be willing to challenge yourself in meeting the demands of the role in an ever
changing operational environment.
EL1:
- Experience working in ICT Security
- Relevant tertiary or comparable qualifications in IT, Systems Engineering or a related field
will be highly regarded
- Demonstrated experience in the application of Australian Government Security Policy and Risk
Management Principles
- Knowledge of the Information Security Manual (ISM) and the Protective Security Policy
Framework (PSPF) will be highly regarded
Networks (EL1)
Network support personnel are responsible for providing support and maintenance to our
worldwide WAN and LAN infrastructure. Your role as a subject matter expert will encompass
all areas of network management and the development and expansion of the current
environment. You will lead on the planning, design and development of new network
infrastructure projects. Network staff require a willingness to learn new technologies and
have a commitment to delivering the best customer service, sometimes across time zones
and under operational pressures. You must be able to participate in the on-call, out-of-
hours technical response team and be able to travel both domestically and internationally.
EL1:
- Extensive experience in supporting network systems using hardware such as Cisco routers,
switches, firewalls
- Voice and video experience using Cisco or Tandberg products
- Experience in the design and implementation of systems using the above technologies
- Experience in WAN acceleration technologies, preferably using Riverbed equipment
- Experience in supporting Satellite systems is desirable.
- Industry certifications with Cisco, Riverbed will be highly regarded
Operational Technology Officer – Field Deployments (EL1)
The role carries responsibility for the preparation, testing, maintenance, deployment and
operation of a variety of technical systems and capabilities. While Canberra based, this
position involves travel to a broad range of domestic and overseas locations, requiring an
individual with a practical approach, underpinned by strong academic and/or relevant work
experience. With a strong focus on developing technical knowledge and innovative
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solutions, this continually changing role includes extensive liaison responsibilities and the
opportunity to work with unique technologies in a variety of challenging overseas
environments.
EL1: - Trade or degree qualification
- Skills and experience in any of the following:
Electronic engineering
Radio ICT
Security mechanical
Mechatronic engineering
Project Management (EL1-2)
Project Managers are responsible for the management of complex ICT, engineering, security
and facilities/building services projects. You will manage multiple or complex projects, or a
program of work, potentially including line management of more junior Project Managers.
Your past experience will demonstrate mastery of project management competencies
(including scope, time, cost, quality, human resources, risk, communications, procurement
and integration), as well as involvement in programs of work.
EL1:
- Excellent verbal and written communication skills
- Strong interpersonal, negotiation and stakeholder management skills
- Demonstrable experience as the Project Manager of large or complex projects
- Formal qualifications or relevant experience in project management and technology or
business management
- Industry certification in project management (eg. AIPM CPPM or PMI PMP) will be highly
regarded
EL2:
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation and stakeholder management skills
- Team building skills and experience
- Procurement, contract management, negotiation and supplier management skills
- Comprehensive experience managing large or complex projects/programs as a Project
Manager or Program Director
- Formal qualifications or relevant experience in project management and technology or
business management
- Advanced industry certification in project, program or portfolio management (eg AIPM
CPPD) will be highly regarded
Quality Assurance (EL1)
Quality Assurance ensures standardised change management and testing procedures are
followed for all ICT implementations. This team provides assurance to business that ICT
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changes are managed, tested and implemented with minimal disruptions to operations. To
successfully perform this role you will have an ICT background with experience in, or a solid
understanding of, independent and risk-based testing. You will also be self-motivated to
design and implement continual improvement strategies to increase the quality of ICT
services.
EL1:
- Experience/sound understanding of quality assurance and change management frameworks
- Demonstrated experience in undertaking or contributing to change management
- Experience in IT service management (ITIL)
Servers and Storage (EL1)
Server and storage personnel are responsible for providing support and maintenance to the
organisations’ IT infrastructure virtual server and storage environments. Your advanced
skillsets in VMware virtualisation, Windows/Linux operating systems, compute and storage
technologies will enable you to design, implement and maintain a highly virtualised
environment that supports staff in Australia and overseas. Your role will encompass all areas
of server and storage technologies, system management and the development and
expansion of the current environment. You will require a willingness to learn new
technologies and have a commitment to delivering the best customer service, sometimes
across time zones and under operational pressures. You must be able to participate in the
on-call, out-of-hours technical response team and be able to travel both domestically and
internationally.
EL1:
- Extensive experience with support in an environment using system virtualisation (VMWare
or Citrix )
- Experience with support of server operating systems such as Windows 2008 R2 and 2012,
and Red Hat Linux.
- Experience in supporting high density blade server equipment enclosures
- Experience in supporting centralised storage and back up technologies
- Experience in supporting Microsoft Windows Active Directory, Group Policy
- Experience with support tools such as SCCM, vCOPS and SIM
- Industry certifications in Microsoft, Linux, VMware will be highly regarded
Service Desk/IT Support (EL1)
Service Desk/IT Support roles contribute to effective ICT service delivery, support and advice
for all Australia-based and overseas staff. Included in this area are desktop support, IT
support and secure data migration functions. This team is the first point of call for ICT
service outages and facilitate the restoration of normal operational services, with minimal
business impact, within an agreed service level timeframe. In these roles you will use your
initiative to provide quality and timely customer service in relation to problem solving,
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advice and support. A positive attitude towards learning and applying new skills coupled
with a strong customer focus will be highly regarded for these roles.
EL1:
- IT Service Management experience/certification (ITIL)
- Demonstrated excellent customer service
- Problem and escalation management experience/skills highly desirable
- Lotus Notes experience appreciated but not essential
- Microsoft Outlook experience and/or qualifications highly desirable
- Experience managing effective service delivery teams
Software Development (EL1-2)
The software development team apply their technical experience or learn new technologies
to solve a wide range of challenging projects. Our projects range from fast, tactical activities
to enterprise wide global applications that cannot be developed using commercial products.
Join or lead a dynamic team applying modern software development methods and tools to
solve business needs and realise business benefits. Your role will encompass all areas of
software development including: stakeholder engagement, detailed design, user interface
design, prototyping, programming, integration, migration and research. You will require a
willingness to learn new technologies and work responsively in a team environment.
EL1:
- Bachelor in IT or recognised industry & tertiary qualification
- Demonstrated experience commensurate with level in an ICT development role
- Experience in a wide variety of common programming languages
- Proven ability to adapt and develop in any new technology
- User interface design (desirable)
- Skills in the following programming languages and/or environments:
.Net
IBM Notes (Lotuscript)
Java
SharePoint
Windows
Linux
EL2:
- Relevant tertiary or recognised industry qualification is mandatory
- Demonstrable experience in an ICT development role
- Experience in a wide variety of common programming languages (eg those listed above)
- Proven ability to adapt and develop in any new technology
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation and stakeholder management skills - Demonstrable experience in managing or building software teams - Comprehensive experience in leading and managing software development programs
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- Qualifications in project management, SCRUM and Agile methodologies are highly desirable
Technology Development Engineer (EL2)
This position is responsible for the strategic development of specific technical capabilities
and undertakes a continous horizon scan to ensure ASIS remains at the leading edge of
technology development and growth. This role is responsible for the provision of new
generation technical capability; oversees the development of requirements and the
production of solution strategies; forecasts technology improvements and breakthroughs;
and, assists other areas in engineering development and transfer to operations.
EL2:
- Formal professional technical or tertiary qualifications in a relevant discipline area
- High calibre expertise with secure multi technology communications experience and the
ability to rapidly acquire expertise in relevant new technologies
- Extensive demonstrable experience in a similar role providing high impact, innovative, and
new generation technical outcomes
- Subject matter expert in any of the following: hardware engineering; software engineering;
manufacturing; simulation; quality assurance; systems engineering; research, development
and project management; and, an ability to maintain technical currency
- Ability to effectively communicate technical understanding of subjects to non-technical
audiences
- A demonstrated ability to establish and maintain a network of external innovation and
resource partners, both local and global, across Government, research organisations and
industry
- Proven experience in managing multiple teams, leading, coaching and mentoring staff to
build the capability of others
- The ability to seek out and access the most advanced specialist technical knowledge and
experience, wherever it may exist
APPLICANT INSTRUCTIONS To apply, complete the online application form. As part of the application you will be asked questions to establish your motivation and suitablity for the role and you will be assessed against ASIS’s Capability Framework. ASIS’s Capability Framework is comprised of six Capabilities. Capabilities one to five are based on the APS Integrated Leadership System (ILS) and the Discipline Capability (six) is specific to ASIS.
1. Shapes strategic thinking
2. Achieves results
3. Cultivates productive working
relationships
4. Exemplifies personal drive and integrity
5. Communicates with influence
*Inspires a sense of purpose and direction
*Builds organisational capability and responsiveness
*Nurtures internal and external relationships
*Demonstrates public service professionalism and probity
*Communicates clearly
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*Focuses strategically
*Harnesses information and opportunities
*Shows judgement, intelligence and common-sense
*Marshals professional expertise *Steers and implements change and deals with uncertainty *Ensures closure and delivers on intended results
*Facilitates cooperation and partnerships *Values individual differences and diversity *Guides, mentors and develops people
*Engages with risk and shows personal courage *Commits to action *Displays resilience *Demonstrates self-awareness and a commitment to personal development
*Listens, understands and adapts to audience *Negotiates persuasively
6. EL1 Discipline Expert
6. EL2 Discipline Master
Discipline Experts are subject matter experts within one or two discipline areas through their experience, exposure and education. They have built their capability through education via multiple qualifications/certifications and focus on building the capability of others through managing, coaching and mentoring others. They build their technical capability further through exposure to Senior Officers. They apply professional standards and maintain currency within the specific discipline area, keeping abreast of recent developments and trends and educate others.
Discipline Masters are subject matter experts within more than two discipline areas through their experience, exposure and education. They have built their capability through education via multiple qualifications/certifications and through applying knowledge. They focus on building the capability of others through managing multiple teams, leading a section and coaching and mentoring. They apply professional standards and maintain currency within the specific discipline area, contributing to and ensuring best practice in delivery outcomes.
More information on the ILS can be found at www.apsc.gov.au Applications close: 5 April 2015
WHAT HAPPENS NEXT?
Please do not tell anyone about your application with our organisation at this stage of the
process as doing so may harm your suitability for employment with us.
You may be contacted via SMS regarding the next stage of the process.
A merit list will be established for candidates who are suitable and will remain valid for a
period of 12 months.
We thank you for the time and effort you have put into your application; however we are
unfortunately unable to provide feedback to unsuccessful candidates.