Rules of Data for HR
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The Rules of Data Analytics HOW TO DELIVER VALUE FROM THE NUMBERS
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Transcript of Rules of Data for HR
The Rules of Data AnalyticsHOW TO DELIVER VALUE FROM THE NUMBERS
Analysis*
Do you agree with this title? ◦ 32% Yes
◦ 68% No
*Source: Jeanette Lange, Executive Director, Productive People
Today’s Presentation
1. Six Rules of Data Analytics
2. Within each rule, a story.
3. Within each story, an application.
4. You should leave with several strategies on how to use data to deliver value to your organization.
Six Rules of Data
1. Decide what you want to know.
2. What levers can your stakeholders pull?
3. The first cut matters.
4. The power of ratios.
5. Follow the analysis.
6. Be the leader.
Decide1
Start with a clear question
SURVEY
Do you know our strategy?
Do you understand your role in executing that strategy?
Do you feel inspired ad accountable to help the company achieve it?
METRICS
Less than 50% affirmative on each question. Action was a senior leadership roadshow with support from “connectors” (5% of staff).
METRICS
Post-show survey over 80% affirmative on each question.
Why Decide?
To stop shoveling numbers.◦ Reduces confusion.
To start focusing on a specific business question. ◦ Increase cultural adoption.
Stakeholders2
Netflix
Would I fight for you?
Let’s Build an HR Dashboard
Question: Have we optimized our talent investment?
Audience: Managers
Why Audience?
To tailor information◦ Reduces “that’s nice” data noise
To increase the audiences’ ability to take action ◦ Relates numbers to what audience values
First Cut3
Cut data by behavior first to get valuable insights that
generate action.
Make buckets “mutually exclusive”.
Gallup
Let’s Build an HR Dashboard
Have we optimized our talent investment?
Unpack thedata
Why First Cut?
To stop making incorrect conclusions
To reduce focus on what cannot be changed
To start focusing on behavior
To increase the ability to enact change
First Cut3
Stakeholders2
Decide1
Ratios4
Most Popular Ratios in HR
Top Bottom Ratio
Total HR Staff Total Employees Employees per HR Staff
Total VoluntaryResignation
Total Employees Turnover rate
Absence per employee Total working days Absence rate
Leave taken Total leave % leave taken
Pay per employee Average grade pay Pay rate
Have we optimized our talent investment?
Why Ratios?
Because “less is more” when it comes to metrics ◦ To reduce ad hoc questions
To start adding context◦ To increase the ability to predict trends
Follow5
Have We Optimized our Talent Investment?
To follow the storyask why?
Why Follow?
To give yourself permission to ask “so what”?◦ To increase your ability to find insight
To stop thinking canned metrics are everything ◦ To reduce that “I must need more training” feeling
You6
Blue Ocean Leadership
First Cut3
Stakeholders2
Decide1 4 Ratios
5
6
Follow
You
Printable Summary of the Rules
1. Decide what you want to know.
2. Stakeholders can pull what levers?
3. The first cut comes from behavior.
4. The power of ratios.
5. Follow the analysis.
6. Be the leader.
