RQ3 : What is the satisfaction level of UMP students regarding to the UMP library facilities?

RQ4 : How do the library facilities affect the performance of UMP students?

• Information• Time management/environment• cost

METHODOLOGY• Setting – distribution if respondents by

courses (year)

• Data collection :I. Instrument

data collection methods questionnaires 18 close-ended questions and 1 open-ended question categorized into 4 sections

II. Procedure secondary data source collection, which is finding and

collecting the related journals and articles primary data source collection, which is questionnaire

lll. Data Analysis created and assigned the unique code tabulated a table by using Microsoft Office Excelcalculated and analyzed the datacalculate and generate graphs