Role of frontline manager - Pharma
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Transcript of Role of frontline manager - Pharma
Good morning
Sir…
Ha GM…
Aur kya haal hai..
Bure hai Sir…!
Kyun Kya Ho Gaya..?
Apko malum to hai Sir..
Ha yaar who to hai..
Koi sunta he nahi hai…
Target kitne badh gae
hai ….
GM Sir to kehte hai Ye bhi kam hai.
Ha yaar who to hai..
Khair chodo na,karna to padega hi…
Unhe kaam karna pade
to pata pade..
Office mein baith ke to
hum bhi keh sakte hain
Chal kaha chalna hai
kam karne..
Main apko jaldi se call karwadeta
hu..
Ha aur kya..
Jaldi Kaam khatam kare..
Challiye Sir..
Thank you
Yaar…
Sir Kaam khatam ho
gaya
After Working….at 4:00 PMAre who
literature sa kya de reha
tha tu..
Are kuch PMT ne
bheja tha yaar…
Acha acha …wo to bhejte hi rahte hain
Acha Target Kar lega..
Kyun Yaar..
Sir Possible he nahi hai
Are GM ka
pressure bohot hai..
Yaar bohot jyada
Target hai..
Kuch bhi kar lekin Target
to kar
Last year se 30% zyada
hai..
Mujhse nahi hoga..
Yaar mereko job ka problem ho
sakta hai..
Toh main kya karu..?
Jo bhi kar mujhe nahi pata.. Par
target karle yaar.
Chal main baat
karta hu.
Thik hai dekhta hu.. Kuch
scheme karwa dena.
Acha..Ye naye product ka bhi
dekh lena… Roj mail aa reha
hai..
Thik hai.. Thik hai…
Main chalta hu…Tu dekh
lena..
Are yaar target karalo ya nae
product kara lo.. Koi likhta to hai
nahi…
They are the managers responsible for a work group to a higher level of management.
Generally do not have formal management qualification but are promoted from the ranks of employee.
People ManagementManaging operational cost
Providing technical expertiseOrganizing work allocationMonitoring work processesDealing with customersMeasuring performance
They are responsible for
H R Activities
Training, coaching & development Performance Appraisal Involvement Communication Discipline & work life balance Grievances Recognition
Front Line Managers play role in any organization as they are the link between management and field. They are the key in implementing policies and strategies leading to final achievement of objectives.
Positive about relations
More loyal
High degree of job satisfaction
High commitment
Leading to
High level of performances or discretionary
behavior which goes beyond the requirement of
job to give that extra performance which can
boost the bottom line
What is my purpose ?
What is my contribution ?
What am I paid for ?