Risk Lecture Nov 2012

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    Risk Management @London Met

    Sean Connolly

    Director of the Programme Office

    13 November 2012

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    Background

    A risk management system that didnt work

    Problem identified as to how we claimed for students butnothing done

    34m incorrectly claimed to repay

    Change in VC, Governors and senior staff

    SPO given responsibility for Risk Management April 2010

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    Starting pointBuy-in and support of Governors, senior management,

    Internal Audit and our Regulator, (HEFCE)

    Simple MS Word based system, easy to understand,

    easy to use

    Developed policy and strategy, and eventuallystatement of risk appetite, all available on Intranet

    https://intranet.londonmet.ac.uk/staff/spo/risk-

    management.cfm

    https://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfm
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    Policy main points

    Underlying approach to risk management

    Role of the Board of Governors

    Role of the Audit Committee

    Role of the Executive Group

    Risk management and internal control

    Reviewing effectiveness

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    Strategy main points

    Identification of risks who?

    Dean, Director or other senior manager

    Evaluation of risks how?

    25 point scoring scale 1-5 x 1-5

    Documentation of risks where?

    Held by faculty, PSD and SPO

    Managing and reporting risks

    To Executive Group, Internal Audit, Audit

    Committee and full Board of Governors by SPO

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    Statement of Risk Appetite

    principles

    Challenging and uncertain future

    Risk-taking is essential at times

    Risks associated with major projects, need to be clearly

    identified

    Any activities with residual risk greater than 20 shouldimmediately be referred to the Chair of Governors and VC

    Governors have grouped the major risks facing the

    University into five main headings

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    Five headings are:1. Risks to financial sustainability.

    2. Risks associated with the student experience

    including recruitment, retention and academicprogression.

    3. Reputational risks, including relationship

    management with our key partners.

    4. Risks associated with our academic standards,including in teaching and research.

    5. Risks associated with the Universitys support

    systems and processes, in particular the

    management and quality assurance of data and other

    information

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    Corporate Risk Register

    Examples of faculty and PSD risk registers LGIR Risk Register

    FoLs Risk register

    FoC Risk register

    Estates Risk Register

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    So how does it work?

    Corporate system works to a point Further mitigations column needs to

    be SMARTer

    Problems with consistency of scoringat faculty and PSD level

    System for following up actions

    needs to be improved

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    What next

    Working to improve consistency withrisk management working group

    Developing risk management key

    performance indicators Continually checking with Internal

    Audit and HEFCE

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    Your questions and comments

    Sean Connolly

    [email protected]

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    Risk register1. Corporate

    2. Estates3. Faculty of Computing

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    Risk register: Corporate1. Failure to achieve financial sustainability

    2. Failure to deliver required return

    Partnerships, joint ventures, Shared Services Initiative

    3. Failure to manage student populationHome, international, PG, CPD

    4. Failure to deliver high quality

    student experience

    5. Failure to sustain culture of high

    expectations and high performance

    6. Failure in timely delivery of strategic plan

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    7. Failure in relationship with stakeholders

    8. Loss of confidence in academic standing

    of the University9. Failure to provide accurate returns

    10. Failure to deliver information

    infrastructure transformation11. Risk of staff or student action in

    opposition to changes

    Risk register: Corporate

    Back to mainrisk register

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    Risk register: Corporate 1

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    Risk register: Corporate 2

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    Risk register: Corporate 3

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    Risk register: Corporate 4

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    Risk register: Corporate 5 & 6

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    Risk register: Corporate 7

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    Risk register: Corporate 8

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    Risk register: Corporate 9

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    Risk register: Corporate 10

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    Risk register: Corporate 11

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    1. FinancialFailure to meet targets revenue, capital expenditure, value

    2. Capital ProjectsFailure to deliver projects meeting

    specifications on time and budget

    3. Failure of major contractors

    4. Potential litigation from MITIE5. Failure to maintain and improve the estate

    6. Service delivery

    Failure to deliver good quality service

    Risk register: Estates

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    Risk register: Estates

    7. Failure to deliverBuilding Management operations and/or

    Departmental Business Continuity plan

    8. IT systemsRisk of failure CMIS, EMIS and Helpdesk systems

    9. Legal and statutory compliance, inc. H&S

    10.Carbon reductionFailure to achieve targets

    11.Risk of organisational failure

    12.Failure to deliver theEstates Master Plan Back to mainrisk register

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    Risk register: Estates 1

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    Risk register: Estates 2

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    Risk register: Estates 3

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    Risk register: Estates 4 & 5

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    Risk register: Estates 6

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    Risk register: Estates 7

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    Risk register: Estates 8

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    Risk register: Estates 9

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    Risk register: Estates 10, 11, 12

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    Risk register: Computing Under-recruitment and significantly

    reduced fee income

    Failure to secure KT and 3rd stream projects

    Loss of a major collaborative partner

    Failure to improve completion rates

    Failure to improve student satisfaction

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    Failure to maintain and extend professional

    accreditation of courses

    Failure to achieve new CISCO Academy status

    Reduction in Quality Research funding

    Major lab or equipment failures and

    lack of replacement facilities

    Back to main

    risk register

    Risk register: Computing

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    Risk register: Computing

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    Risk register: Computing

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    Risk register: Computing

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    Risk register: Computing

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    Dealing with Risk