Risk Lecture Nov 2012
Transcript of Risk Lecture Nov 2012
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Risk Management @London Met
Sean Connolly
Director of the Programme Office
13 November 2012
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Background
A risk management system that didnt work
Problem identified as to how we claimed for students butnothing done
34m incorrectly claimed to repay
Change in VC, Governors and senior staff
SPO given responsibility for Risk Management April 2010
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Starting pointBuy-in and support of Governors, senior management,
Internal Audit and our Regulator, (HEFCE)
Simple MS Word based system, easy to understand,
easy to use
Developed policy and strategy, and eventuallystatement of risk appetite, all available on Intranet
https://intranet.londonmet.ac.uk/staff/spo/risk-
management.cfm
https://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfmhttps://intranet.londonmet.ac.uk/staff/spo/risk-management.cfm -
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Policy main points
Underlying approach to risk management
Role of the Board of Governors
Role of the Audit Committee
Role of the Executive Group
Risk management and internal control
Reviewing effectiveness
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Strategy main points
Identification of risks who?
Dean, Director or other senior manager
Evaluation of risks how?
25 point scoring scale 1-5 x 1-5
Documentation of risks where?
Held by faculty, PSD and SPO
Managing and reporting risks
To Executive Group, Internal Audit, Audit
Committee and full Board of Governors by SPO
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Statement of Risk Appetite
principles
Challenging and uncertain future
Risk-taking is essential at times
Risks associated with major projects, need to be clearly
identified
Any activities with residual risk greater than 20 shouldimmediately be referred to the Chair of Governors and VC
Governors have grouped the major risks facing the
University into five main headings
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Five headings are:1. Risks to financial sustainability.
2. Risks associated with the student experience
including recruitment, retention and academicprogression.
3. Reputational risks, including relationship
management with our key partners.
4. Risks associated with our academic standards,including in teaching and research.
5. Risks associated with the Universitys support
systems and processes, in particular the
management and quality assurance of data and other
information
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Corporate Risk Register
Examples of faculty and PSD risk registers LGIR Risk Register
FoLs Risk register
FoC Risk register
Estates Risk Register
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So how does it work?
Corporate system works to a point Further mitigations column needs to
be SMARTer
Problems with consistency of scoringat faculty and PSD level
System for following up actions
needs to be improved
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What next
Working to improve consistency withrisk management working group
Developing risk management key
performance indicators Continually checking with Internal
Audit and HEFCE
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Your questions and comments
Sean Connolly
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Risk register1. Corporate
2. Estates3. Faculty of Computing
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Risk register: Corporate1. Failure to achieve financial sustainability
2. Failure to deliver required return
Partnerships, joint ventures, Shared Services Initiative
3. Failure to manage student populationHome, international, PG, CPD
4. Failure to deliver high quality
student experience
5. Failure to sustain culture of high
expectations and high performance
6. Failure in timely delivery of strategic plan
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7. Failure in relationship with stakeholders
8. Loss of confidence in academic standing
of the University9. Failure to provide accurate returns
10. Failure to deliver information
infrastructure transformation11. Risk of staff or student action in
opposition to changes
Risk register: Corporate
Back to mainrisk register
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Risk register: Corporate 1
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Risk register: Corporate 2
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Risk register: Corporate 3
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Risk register: Corporate 4
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Risk register: Corporate 5 & 6
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Risk register: Corporate 7
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Risk register: Corporate 8
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Risk register: Corporate 9
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Risk register: Corporate 10
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Risk register: Corporate 11
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1. FinancialFailure to meet targets revenue, capital expenditure, value
2. Capital ProjectsFailure to deliver projects meeting
specifications on time and budget
3. Failure of major contractors
4. Potential litigation from MITIE5. Failure to maintain and improve the estate
6. Service delivery
Failure to deliver good quality service
Risk register: Estates
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Risk register: Estates
7. Failure to deliverBuilding Management operations and/or
Departmental Business Continuity plan
8. IT systemsRisk of failure CMIS, EMIS and Helpdesk systems
9. Legal and statutory compliance, inc. H&S
10.Carbon reductionFailure to achieve targets
11.Risk of organisational failure
12.Failure to deliver theEstates Master Plan Back to mainrisk register
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Risk register: Estates 1
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Risk register: Estates 2
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Risk register: Estates 3
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Risk register: Estates 4 & 5
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Risk register: Estates 6
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Risk register: Estates 7
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Risk register: Estates 8
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Risk register: Estates 9
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Risk register: Estates 10, 11, 12
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Risk register: Computing Under-recruitment and significantly
reduced fee income
Failure to secure KT and 3rd stream projects
Loss of a major collaborative partner
Failure to improve completion rates
Failure to improve student satisfaction
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Failure to maintain and extend professional
accreditation of courses
Failure to achieve new CISCO Academy status
Reduction in Quality Research funding
Major lab or equipment failures and
lack of replacement facilities
Back to main
risk register
Risk register: Computing
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Risk register: Computing
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Risk register: Computing
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Risk register: Computing
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Dealing with Risk