RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status –...

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RIGA PUBLIC TRANSPORT IRINA FELDMANE

Transcript of RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status –...

Page 1: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

RIGA PUBLIC TRANSPORT

IRINA FELDMANE

Page 2: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Establishment • Established February 20, 2003 • Legal status – Riga municipal limited liability company • Operates in conformity with requirements of ISO 9001:200 and

OHSAS 18001

Number of employees

~4300

Page 3: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Business scope• organisation of PT network • passenger transportation• parking-lots’ management• transport rent

Page 4: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Financial results (M EUR)

Page 5: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Break-down of passenger flow by tickets*

* Passengers carried by buses, trolleybuses and trams

Page 6: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Supervision of united route network

Tram routes

9Trolleybus

routes

19

Bus routes

53

Night transport

routes

9

Minibus routes

23

Page 7: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

TramsTotal number

218

Number of carried

passengers (M)in 2014

34.7

Distance run (M km)

in 2014

8.0

Page 8: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

TrolleybusesTotal number

264

Number of carried

passengers (M)in 2014

47.0

Distance run (M km)

in 2014

11.2

Page 9: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Buses

Total number

432

Number of carried

passengers (M)in 2014

68.8

Distance run (M km)

In 2014

26.4

Page 10: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Electronic payment systemo Precise accounting of passengers o Functionality – can be used as:

• E-wallet• Pupil’s e-card• Riga resident’s card• Tourist’s card• To pay for catering of persons with low incomes

o 7 customer service centreso More than 400 trade outlets and ticket vending machines

Page 11: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Integrated management system

SafetyComfort

Information

o United control centreo Video monitoring with integrated alarming systemo Breath alcohol testing of drivers o Visual informationo Audio informationo Automatic passenger counting systemo GPSo Wi-Fi

Page 12: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Parking lots

4963Riga municipal

parking lots

o Pre-paid:• Non-cash payments

using:- SMS- application- payment card- e-ticket

• Cash payments

o Post-paid

Page 13: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Other services

Retro tram• Fully restored in 1982, using old drawings and photos • Conservation of historic heritage

Bicycle parking• Free service• 34 parks for 268 bicycles

Electric cars• A park of 12 electric cars• Environment protection

Page 14: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

Customer satisfactionPerception of Rīgas satiksme (2013)

Page 15: RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status – Riga municipal limited liability company Operates in.

THANK YOU!