RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status –...
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Transcript of RIGA PUBLIC TRANSPORT IRINA FELDMANE. Establishment Established February 20, 2003 Legal status –...
RIGA PUBLIC TRANSPORT
IRINA FELDMANE
Establishment • Established February 20, 2003 • Legal status – Riga municipal limited liability company • Operates in conformity with requirements of ISO 9001:200 and
OHSAS 18001
Number of employees
~4300
Business scope• organisation of PT network • passenger transportation• parking-lots’ management• transport rent
Financial results (M EUR)
Break-down of passenger flow by tickets*
* Passengers carried by buses, trolleybuses and trams
Supervision of united route network
Tram routes
9Trolleybus
routes
19
Bus routes
53
Night transport
routes
9
Minibus routes
23
TramsTotal number
218
Number of carried
passengers (M)in 2014
34.7
Distance run (M km)
in 2014
8.0
TrolleybusesTotal number
264
Number of carried
passengers (M)in 2014
47.0
Distance run (M km)
in 2014
11.2
Buses
Total number
432
Number of carried
passengers (M)in 2014
68.8
Distance run (M km)
In 2014
26.4
Electronic payment systemo Precise accounting of passengers o Functionality – can be used as:
• E-wallet• Pupil’s e-card• Riga resident’s card• Tourist’s card• To pay for catering of persons with low incomes
o 7 customer service centreso More than 400 trade outlets and ticket vending machines
Integrated management system
SafetyComfort
Information
o United control centreo Video monitoring with integrated alarming systemo Breath alcohol testing of drivers o Visual informationo Audio informationo Automatic passenger counting systemo GPSo Wi-Fi
Parking lots
4963Riga municipal
parking lots
o Pre-paid:• Non-cash payments
using:- SMS- application- payment card- e-ticket
• Cash payments
o Post-paid
Other services
Retro tram• Fully restored in 1982, using old drawings and photos • Conservation of historic heritage
Bicycle parking• Free service• 34 parks for 268 bicycles
Electric cars• A park of 12 electric cars• Environment protection
Customer satisfactionPerception of Rīgas satiksme (2013)
THANK YOU!